Service was very poor. Called yesterday since I had not heard anything since 5/13 about my cpap…read moresupplies. After speaking to two people who could not help. 10 min hold times between reps. I asked the 3rd person if there were any problems with my order. She said I was the problem and had to wait. Another fine example of the multi billion dollar medical supply company screwing their customers.

Always was able to get help for whatever my husband needed . Even after got product could call or…read morego in to check on something

UPDATE: I am happy to hear that the GM was terminated. No one should have to work for someone like…read morethat, nor should customers feel the grudge. My boyfriend stopped in Grayville over the weekend and had a really nice experience. Thank you, Terrabis! How exciting to have a new dispensary so much closer to home; only to find out that the Manager, Josh Finney, is telling his employees not to sell Verano products and that if he finds out that any of his employees are friends with Verano | Ataraxia, Albion, IL's HR Manager or their children, the employees will be fired. Excuse me?! Josh and several other employees are former employees of Verano | Ataraxia and clearly have mixed feelings about it. For a General Manager to conduct himself in such a manner is very disturbing. Isn't that workplace bullying? Josh F has such a grudge against the Verano company that he is willing to take it out on his employees as well as former fellow employees. I've also been hearing about how employees are treating customers that they know are Verano | Ataraxia employees very poorly. As convenient as this place is located Grayville, IL, others and I are having a hard time wanting to support a place where the General Manager conducts himself in such an unprofessional manner.

Terrible experience there is an old lady that works here with no ideas how to use a credit card…read moremachine. She tells me I have a big discount for my 3rd time being here but she obviously can't see because after 10min of waiting she had to have this young girl help her who took away my discount because I had been there 4 times. Honestly there are about 100 better dispensaries if you wanna wait a long time come here. Honestly just use this place for the discount and after the 3rd time never comeback. All and all stupid place there prices are way over normal dispensaries!

This shop has a huge selection of all things glass and smoking! The employees were super cool and…read moreready to help at any moment. The prices can be a little high on some things, but most are pretty great!

you can't even browse the store without getting pressure to hurry up and buy. I literally hate…read morehaving to come here but no other choice.

I love this company! Unfortunately I have been a chronic pain patient for many years now and sadly…read moremy doctor decided that I would have to have my original pain regimen removed. Unfortunately I was cut off and I was left not knowing what I was going to do to get through this debilitating pain that I have been living with for many years now. You see I've had five lower back surgeries. A triple fusion and bone transplant. So I was completely terrified about this. That was until I read that another pain patient who had also been going through a similar situation and they heard that Kratom helps with pain. So I did some research and I found this awesome company called The Green Dragon. I'm so happy that I did too! The Green Dragon has many Tested products to help with not only pain but also anxiety,, depression, fatigue etc. I am so happy that I gave them a try. I am so Thankful that I have them to go to, especially when I'm in serious need of pain relief. They have great products!Unfortunately the doctors do not help when it comes down to dealing with serious chronic pain.

Shipment was 4 business days delayed with no notice/explanation…read more They were out of half of my order and only told me when I reached out proactively. Staff called and repeatedly very rudely insulted me over the phone for daring to ask them to do their job. I did not shop in hopes of getting free bonus verbal abuse from shop staff. Particularly awful considering I use their products to help treat a disability that their bad behavior exacerbates. Unacceptable.

The unique clothing and great prices make this place my #1 place to shop ! The service was also…read moreamazing !

Not a huge selection for men, but what is there is quality. Best of all, though, was Michelle and…read moreMeg. They were so knowledgeable and friendly! It was like hangin' with old friends.

I absolutely, love Swade! The service there is top notch, the people are amazing and the products…read morenever let me down. They have an awesome point system that you can use to help make your visit more fun and the security is run by intelligent and friendly people as well. What ever your needs may be, you can depend on them to get you in and out fast.(though once you go in, you might not want to leave) Stop in & check'm out today!

My boyfriend and I stopped by SWADE after work and were ready to spend a couple hundred dollars…read morestocking up on supplies. We started browsing their merchandise wall to decide what we wanted but a woman with brunette hair and blonde streaks (who we later learned was Erica) abruptly told us to stop looking and head to the front to use an iPad instead. The way she came at us was unexpectedly rude and made us both uncomfortable. Reluctantly we went to the counter where she tossed the iPad down in front of us without even greeting us properly. While we were browsing the menu Erica basically rushed us through barely answering our questions and showing zero interest in helping us find what we wanted. She didn't even bother checking the back for stock when we asked! Throughout our checkout with just two items, Erica carried on multiple conversations with other staff and customers very clearly signaling we weren't a priority. She hurriedly handed us our products with no packaging and a dry, "Here's your product," before practically shoving us out the door. We've been to countless dispensaries in the area and never experienced service this bad. The rudeness and complete lack of customer care at SWADE left us in shock. We won't be coming back. Absolutely insane experience.

Today would have been my 3rd order from this company, but, i can no longer deal with the rudeness…read moreand seemingly annoyed customer reps i have spoken to, EVERYTIME i call, when asking a question. 'Additionally, their web site has errors as the part # i was told to order displayed the incorrect product, as attested to by the woman who i dealt with. Didn't get her name, my fault. I called my medical rep who referred me to indemedical.com. 800 380 2108 Great customer service as well as LOWER PRICES! Learn how to deal with Senior Citizens.

This place is great - they are a pleasure to work with. They typically have the items that I need…read morein stock at a reasonable price and shipping was quick. I've checked other places like Amazon, but many times the items on Amazon cost more and/or they don't have the items I need. This place even put me in contact with manufacturers whenever I have questions about specific products. I just wish more companies were run like this place.

Service and selection were great! Ladies were extremely helpful and gave great advice on the…read moremultitude of selection available helping me narrow down to what I would like!

I've been a customer at this Vape Shop in Jacksonville Illinois for about a year now. While…read morethey've had a lot of turnover, communication regarding their points program was consistent the last year with every employee. While their system wasn't allowing awards yet regardless all your points were accumulating with purchases which was NOT the case. i wasn't that worried about it but i was told to call the number on their website and they'd had other customers do the same. Well, today i encountered a guy named Nick and when i brought up points with him, which was the first time i've ever seen this dude. he literally unhinged on me, and i'm not real sure if he thought i was someone else but he said, nobody has points, basically that's the end of the conversation and that's what his boss told him to tell customers. he wouldn't allow me to get a word in and added if you don't like it, go spend your money somewhere else. Then he refused to allow me to make a purchase. So, this guy is a terrible representative at this vape location ... i've never had someone act like that, ever. i even said, I've spent thousands of dollars at this location and i'll never go back. ever. i know there is a lot of turn over but i hope they get this person out of there representing their company or they'll be toasted by the competition. he was a total jerk with absolutely no customer skills at all and didn't give a shit! That's the worst! basically told me to get lost. all over points. If i owned this store? i'd be horrified how many customers this dude is literally driving away! i took my $100 down to Tripple Vapor and had a great experience..... i'll never go back.