During my first appointment, Dr. Flandry was in and out of the room in less than 5 minutes. It just…read morefelt very rushed. And my follow up was worse. During that appointment I told her I was unable to take a med she wanted me to take due to an underlying medical condition I have, about which she had already been informed (both bc I told her about it, and it's in my medical records). She didn't listen and wanted me to take that medication anyway. I refused, and am now scheduled with a different practice.

Amazingly, fast, friendly and caring. Very thorough and worked well with the VA…read more After waiting over a week for antibiotics from the urgent care, the skin cancer specialist prescribed the anabiotic and I had it the next day.

This was my first time visiting and everything went really well. Let me add that I called around to…read moremultiple spas in the area and was told various things such as the esthetician doesn't work on Mondays, the power has been going in and out due to the ice storm that missed Columbus, GA, and others weren't open until after 10am. I knew that I wanted and needed mircrodermabrasion. Due to the change in weather, my skin had been really dry and peeling. I called and was greeted by the friendliest person. She took down my information and told me to come right on in. I received a text message to complete documents prior to my arrival which helped save time and get services rendered asap. I was greeted by a gentleman when I arrived and he offered water/coffee and showed me where the restroom was located just in case I needed to tinkle *wink. Payton was the absolute best! I told her what my problem was and identified the targeted areas. Based on my responses and her suggestions, I decided to get the Hydrafacial and added dermaplane which is exactly what I needed. My skin feels amazing and I've been told I have a glow. I don't have a pic because there's a sign that reads no photography. I'll be sure to take before and after pics in 4 weeks to update this post. Check it out for yourself and tell me your thoughts!

Let me start by saying if communication had been better, my review would reflect that. I went…read moreonline and scheduled my appointment for a current promotion that was being offered. 20 units of Botox for $97. I arrived early for my appointment. Everyone was nice and the facility is clean with a calm environment. As I was going to pay the remainder of my appointment, I was told my total was $407(after my $50 deposit)!!! How did we go from $97 to $407!? Here's how, I signed up for 20 units however I was injected with 56 units! Was this ever discussed? No, it was never even mentioned. Did I agree to 56 units? Again, no it was never mentioned. I was absolutely flabbergasted and the only thing the gentleman at the desk could do was offer me an AfterPay alternative called Cherry. Upset is an understatement for me at this point. I feel like I was totally taken advantage of and forced into a purchase that I had not planned on making. I hope my experience shines light for others so they can avoid a situation like this. I absolutely will not be back.

They injected me with something other than botox, then lied about it. Don't trust them with your…read moreface.

From the owner: Flawless Aesthetics is locally owned and are licensed and insured, offering free consultation. Our…read moreskin care clinic offers a variety of treatments to help you get that glowing, youthful look you want. We can take care of all kinds of skin care services with a focus on botox, fillers, micro-needling, anti-aging treatments and weight loss.

They have moved to a new location. I use Brianna for my skin treatment.. she's the best.. she will…read moremake sure you get the best results by being a little aggressive with technique.. better than all other spas in town. I saw the reviews and I feel the owner should not post business junk on social .. It's the cost of doing business. Sometimes you gotta eat up the cost.. some people are not meant to be entrepreneurs.

I don't mind paying for things, but I do have a problem being charged extra for no reason other…read morethan greed. I get Botox and filler, sometimes both at the same time. I don't want to spend too much all at once, not because we can't afford it, but because it's just who I am. I have a complex with spending too much at once, even if we can afford it. Recently, I visited Brows & Beauty for lip filler and cheek filler, and used Cherry to check out as I've done at other local aesthetics offices before. This time, however, I was charged an additional 10% ($124) merchant fee on top of my balance just for using Cherry. Samantha told me, "if you use Cherry, it will be an additional 10% merchant fee." I questioned it. They claimed it was based on credit, but with an 826 credit score, I know that's not accurate. After paying and leaving, I reached out to Cherry and found out that charging a merchant fee violates their contract (see screenshots of my chat with the Cherry representative as well as the Cherry contract). I also learned their merchant fee is much lower than the 8-10%+ Brows & Beauty has been charging clients since 2022. This feels like dishonesty and taking advantage of clients who trust them. Upon learning this, I filed a complaint with Cherry against Brows & Beauty, and feel compelled to now let others know what they are doing, as I feel it is morally wrong. Imagine being so greedy that you impose an extra 8-10% fee on clients who need to use Cherry, simply because they can't afford the $500+ for Botox upfront and just want to feel good about themselves. Some people are already struggling financially, and Cherry offers an alternative - only to have them charged extra on top of that! Charging extra fees when it's against contract is a choice, and not a good one! I decided to share this on my personal Facebook page, so others could be aware that if they visit Brows & Beauty and choose to check out using Cherry, they are not allowed to be charged the Cherry merchant fee. Brows & Beauty saw my post, and decided to make a dancing reel about it, mocking my post. I am glad they found humor in stealing money from their clients for nearly 3 years, because that's ultimately what they were doing by imposing a charge they were not supposed to add on, per their contract. Do better Brows & Beauty, or remove beauty from your name, because what you are doing is ugly!

GO ELSEWHERE...we called and booked a couples' massage, what the website has listed as $150. When…read morewe came out, we were charged $190. I went home, double checked the website and called back-because we had wanted deep tissue we were charged $40 more---when I booked, the person made NO MENTION OF THIS WHATSOEVER. When I called back, they refused to refund me the money even after I spoke to the person who booked it and confirmed that she HAD NOT TOLD ME that I would be charged more. This was a total bait-and-switch scam. Not to mention that when I let them know I am military, they didn't even give me the 15% discount---the massage should've come out to $161.5, but I was instead billed $175. This is some of the worst customer service and business practices I ever seen. The person who owns this business should be ashamed that her employees treat their customers like this.

From the owner: We are dedicated to your health, wellness and relaxation and offer spa, laser and other aesthetic…read moreservices. In addition to our health, wellness and relaxing services we are pleased to announce the addition of our SmartLipo Laser.

I was 12 minutes late for my appointment and they canceled it without telling me or calling me. It…read morewould have saved me the trip if they had at least had the decency to tell me that they already canceled it. I know I didn't arrive on time, but they didn't even bother to give me information about the process I wanted. They didn't even open the door for me. Come on, what was it difficult for them to at least orient me?

Beware, I spend thousands of dollars here and with no good results and what they said their…read moretreatment will do for you don't believe it. The hypocrisy in this place is out of control. These people will have you believe that they can give you magnificent results that you will love and keep coming back just to take your money and once you pay they do not stand by their word. Everything will be a different story. They get upset and not a good customer service. Their treatment is not 100% and they do not stand by giving you a refund or giving you a better treatment for your case. In addition, they have you pay first and when you are busy or already getting treatment for whatever you pay for that's when they give you a consent form for you to sign NOT BEFORE YOU PAY OR HAVE TIME TO READ IT. I spend thousands of dollars there and I did not seen any results. Please beware of the scam, horrible customer service and you will not get good results. Bradley Park has a good spa that it is working for me. Thanks.