Just bought a car from Steve and the gang. Couldn't have had a better buying experience . The…read morenumbers were great and the service very friendly accurate and fast. No games or waste of time. We need more business like this these days

We had a weird experience that is hopefully not the norm. We were looking at a 2019 Ford Edge and…read morereached out to the dealership, letting them know we would be flying down from Montana if we decided to buy the vehicle. They didn't require a deposit to hold it, just said they can run the financing check for pre approval and then hold the car. Fine, yep, no big deal. We asked if we could have the Ford dealership across the street for a 139 pt inspection on it (most of my gripe is with them on this deal). Southwest said absolutely, no problem, drove it over for us, we got the report from Ford and said it would Need new tires eventually and had a few "wear and tear scratches". Husband calls the technician to verify the "scratches" that had failed the inspection and was assured it was just "normal wear and tear". We fly down to Denver, drove to Pueblo only to see that not only did the car have visible damage, but one panel the damage included a dent. The Ford technician had passed the "Dents" portion with no notes. The sales person was apologetic and asked if we couldn't see those in the listing photos. My husband pulled up the listing photos on his laptop and there was absolutely no way we would have seen them from the photos (hence why we took it to Ford! F*ckers). The manager came out and told us he couldn't go much lower on the car but could take $500 off OR offer to show us other cars on the lot. I'm good. Thanks. Whole thing felt dishonest. Takeaway, do a thorough body check and maybe ask for a FaceTime video or something to look at the body of the car before traveling to look at one. Alpine Ford will get my next review after screwing me out of $320 for a sh*t "inspection". Note- the car is back listed on their website and the SAME pictures are on the website. At least disclose the damage and be honest about it.

If your looking for a relaxed car buying experience from people that you would like to have as your…read moreneighbor, then this is where you want to buy your next vehicle. The business is small and nothing special, but they make up for it in their approach to selling you a car. They were honest, helpful and very trusting, which made it a comfortable experience. I love my new vehicle and will return here for the next one.

AWFUL!!!!!!!! AWFUL!!!!!!!!! AWFUL!!!!!!! AWFUL!!!!!!!!…read moreSteer clear of this dealership! They sold me a total LEMON!!!!! I bought a Toyota 4 Runner and it started having problems right away. I took the car in to be fixed and i was quoted around $5,000 for the repair. This was in weeks of buying the car. When i reached out to Fulton's about the issue they gave me the run around and ended up leaving me hanging. Then only 2 months later my 4 runner started to have more issues. I called Fulton's again and they said "That's what happens when you buy a used car" BUT they are a used car dealership! This place sells lemons and doesn't care. They shouldn't be allowed to sell cars. Take my advise and DON'T go there. I promise i will be saving you a major headache!

I was looking for a car for my daughter. She knew what she wanted based on her research and I…read morewanted to honor her request. I googled Toyota Rav4 Pueblo. CO and up comes this 2015 Rav4 at Thompson Auto Sales, accompanied by 98 photos. I felt I knew the vehicle by the time I called them to come and see it. The vehicle was just as the pictures showed. I drove it, asked that a couple of items be replaced, and I was told that they were already in the works. I made them an offer and they accepted. I picked up the car several days later and they had even filled the gas tank. The whole transaction from the time I took the test drive to the time I picked up the vehicle was less than 45 minutes. I was well pleased with the entire transaction.

Amazing customer service. Purchased a Jeep Wrangler Unlimited from them and was treated with…read morenothing but respect. I would highly recommended them for your next vehicle purchase.

Sales and Service- salesman was a joke when negotiating our purchase of a new accord. Was not…read morebudging on window price citi g these things sell themselves. lol Service- $69 Oil change/tire rotation coupon. Did not rotate tires and $64 labor charge with $11 parts charge and $34 parts and "other" charge. Didn't get a courtesy wash and they didn't even reset the oil change reminder correctly. Hard to keep business local with this kinda service. We will drive to Colorado Springs for service and purchases going forward.

I went in for preventive maintenance, and they ended up recommending additional condition-based…read moreservices. When I asked for the total cost, I was told it would be $733. However, when it was time to pay, the total came out to $1,365. When I questioned the difference, they told me that the $733 was only for replacing the rear brakes. I feel they were misleading and dishonest, trying to take advantage of customers to make more money. Labor costs were also extremely expensive

I took my car to Alpine Ford, Pueblo to get the transmission finished. Once again, Steven/ My…read moreservice advisor, took car of me, again. He gave me a great deal on the flush, had it completed in a timely fashion. I'm really impressed with the Alpine For difference. The previous owners were no where as good/ professional. I called for pricing at other non dealership shops, and all of them more expensive. Way to go Steven/ Service Advisor at Alpine Ford!

My husband and I were looking to purchase a vehicle from another dealership but wanted a ford…read morecertified tech to do the inspection. We are located in Montana and would be flying down to purchase the vehicle. I understand there is always a risk, but this whole exchange felt dishonest. Alpine Ford was located across the street. The sales person at Southwest drove it over for us and we got the inspection report, including a phone call from the technician. He said the car was in Great shape and only needed new tires at some point. I noted that the inspection had failed the scratches part so my husband called back and was told that was just "normal wear and tear" and if there is any, they have to fail it. Not true, but we learned that the hard way. Also, none of the damage was visible in the listing pictures. Don't worry, I wrote a review on their website. Fast forward, we fly to Denver, drive to Pueblo walk around the car and the entire passenger side has clearly scraped against something. Each panel had some damage AND one was dented. Extremely disappointed I paid $320 for a sh*t and dishonest inspection. Dents was passed on the inspection, and there was an obvious one on the back panel wear paint was scraped to the metal. Do better. We ultimately passed on the car, drove a rental car home.

bought a 2023 Ford F150 april of 25. Traded a 2001 F350 with 7.3 powerstroke crew cab in perfect…read morecondition. When we started looking for a replacement I could drive without a manual transmission due to arthritis in my ankles the salesman tried to put me into a Toyota Tundra 1897 package. while we were setting in the truck before the test drive, the salesman set in the back seat and talked nonstop about the truck and all its amenities, same thing during the test drive. after the drive we explained that it was way to nice a vehicle to use as a truck and some more pressure to buy it he finally came around to showing us other trucks. while looking at the other trucks he sat in the back seat and played with his phone and didn't talk anout the vehicle at all. After deciding on the 2023 F150 crew cab we asked all the standard used car questions and to see the Carfax. Carfax came back as a rental with a minor accident report, I asked the salesman about it and he told us that it was a minor scratch but no body damage. after the deal was done and I got it home and was able to get it up on stands and look at it I found that the rear bumper had been severely damaged and had the braces literally folded flat and somewhat hammered back out only good enough to get back on the truck. looking at the rest of the truck it was very obvious that the truck had been off the road and into a very muddy ditch because the heat shields around the transmission was folded up and wrinkled and transmission mounts had huge gouges in it. I took approximately 200 pounds of dried mud out from underneath the truck (and the salesman told us the truck had been totally detailed) , after having it for a year now I find the transmission doesn't shift right, the electronics are very glitchy, I cannot get a trailer brake system on it without paying a dealership thousands to do it because of the electronic system. this is just a few of the problems I have had with it. Fast forward one year and a phone call from the salesman that did the deal and asked me how I liked the vehicle I told him everything I have had to deal with all he could say was , im sorry your having trouble with it I hope you have a great day. this is the first call I've had from him since we bought it. we bought a new 2020 4runner from this dealership and was very pleased with the way the sale went and are still very pleased with the car, that why we went back to this dealership. NEVER AGAIN!!!

Easy, no stress experience. I recently traded in my Prius Prime to take advantage of the expiring…read moreEV incentive (and before any potential tariffs), and switched to a RAV4 HEV. The plugin RAV4s were scarce at the time and none were available in New Mexico, so we called around to some dealerships in the surrounding states. The call to the dealership was great - the woman I spoke to was very friendly and down to earth, and helped me hold an incoming car while we drove up from New Mexico. Once we got there the salesman we worked with, Devon, was super professional and helpful. Him and the finance guy (sorry! I forgot his name but he was also great) took time with us to crunch numbers and we ended up getting a great payment. It's not a huge dealership but the showroom was very clean, there were plenty of places to sit, a coffee bar, clean bathrooms, etc. The entire experience was very pleasant, easy, and by far the fastest car buying experience I've ever had (test drove, numbers done, trade-in taken/assessed, paperwork signed, and car prepped in like an hour and a half). In the weeks after the dealership and our salesman checked in a few times to ask about the visit and the car, and even repaired some accidental damage caused by the dealer vanity plate at no charge (and with no fuss) 3 months after the purchase. Really good experience. In the future I would be happy to make another trip to Pueblo, next time I buy a car.

DO NOT BUY FROM HERE...THEY ARE A TOTAL RIP-OFF!!!!!!! I would give it ZERO stars if it was…read morepossible!!! My niece bought a car from them and was 2 days late on ONE payment! They repossessed the car, picked it up & tacked on more money to be owed! She is still paying for a car that she doesn't have because of the contract she signed. They prey on young people who don't know better. Well I'm telling you now, so people will know better. RUN...do not walk AWAY, from this BAD BUSINESS!!!!!!!!!!!!!!!!

I bought my vehicle here. The owners are really nice and helped me during a very difficult time…read more Thank you so much for your help and understanding. Whenever I need another vehicle I will always return. You all are the best.