Right around the corner from where I live and I could not be more pleased with the doctors, nurses and staff. Not really understanding the lackluster reviews, although I suspect the stress of Covid is affecting everyone. We (my family) and I have been in for everything from rashes to fractures to sprains to bug bites --since they first opened years ago. All I can say is that the wait is never unreasonable and sometimes has been downright speedy. Going in tomorrow so I will alter this rating if there is a notable change. Otherwise, thanks Mediq for being in our neighborhood. Best walk in clinic I have ever been to, bar none. read more

DO NOT GO TO THIS FACILITY!! The front desk receptionist is rude and very disrespectful. Have no business working in the public. She literally stood up and got into my face and started arguing w me and behaving like a child. She snatched the paperwork from my hands and threw my license and my insurance card. She clearly has no self control and zero customer service skills. Disgusting behavior and this isn't the first time I've been treated horrible at this urgent care!!! This time it was plain ghetto They have zero compassion and should be working in a factory away from people. Highly recommend going to the Cone urgent care in The Grandover shopping center near Starbucks if you want to be treated w dignity and compassion read more

MEDIQ Urgent Care - Urgent Care Near Me - Greensboro, North Carolina

Careless doctor. Please be careful and check medications that they give you. 2 year old son went for a checkup. Specifically told the doctor whose name is Oxford Williams that I didn't want him to take Steroid medication. Gave the address of the pharmacy then he left to put it in the system. Came in with 3 paper printout prescriptions. He explained that their system is down and couldn't do it. He then asked me again which medicine I did not want. He took one prescription out. Turns out he took the most important medicine. Probably by MISTAKE!!! But that SINGLE mistake could cause someone's life!!! Had to call in 3 times to get the medicine that is needed which was the next day. All they had to say was "sorry". If I hadn't caught it, my 2 year old son would probably end up with breathing problems!!!! Please be aware and careful!!!!! read more

maybe i could be saving someone but i've been here twice and both times i feel i was not properly checked out. it's like they just listen to what i say and provide drugs... i tested negative for strep twice same day but still got prescribed medicine that i googled is not safe to use if results are negative. i also had this happen in september and the side effects of taking medicine you don't need is more tedious you'd think it'd be more to it then just swab and go. read more

From the moment I walked into the building they took care of me. The front staff were friendly and very helpful. Once I got with the nurse and doctor, they listened to what's going on and showed true interest. The care I received was top notch. Made sure all my questions were answered before I left. read more

I know a lot of people have left bad reviews here, but I personally have always had a good experience. They get you in quick and have always treated me like they cared - and more importantly always fixed whatever I came in there for! read more

Rude Rude Rude The front staff that works there is on WRONG business. Its ridiculous how people are treated when selecting then for care. I will not be returning nor would I recommend this business location to anyone. read more

I came for a rapid covid test due to work. I expected to wait hours as my friends and family have experienced very long waits even with an appointment. I had a 12:40 appointment time and was finished by 2. I was very impressed. I was told when making the appointment that a rapid test isn't given to everyone and is up to the providers discretion if you can get a rapid test. Due to my being in healthcare they were able to as well as mail off the other swab test that takes 2-5 days. I really appreciated their efficient ness and kindness. They gave me care instructions if I start to feel sick and signs to look out for. They could just swab and go (as it's such an in demand test right now) but took they took the time to address me. Not that wait times can't be longer but I would recommend this based on everyone else I've talked to has waited literally hours this last month. read more

Do not go here; this place has extremely rude staff and will do everything to NOT see you. I was extremely sick, possibly have Covid; my ears have drainage and feel as if they are going to rupture and my throat is so sore it's flaming red and nearly swollen together. I can barely stand because I am so sick. When I walked in not only were they rude but they demanded my insurance card; my new one hasn't arrived yet, so I gave her my old one and I have a case manager with my insurance company so I offered to call her and let them speak with her of which they refused. I begged them to see me to help get me the care I need however I felt like they simply did not want to see me and I actually ended up telling them that I felt they simply didn't want to help me. I will NEVER go to this place again and I strongly suggest if you are sick do not go to this facility read more

My friend brought her son here and was met at the front with Katline. Nasty and very rude attitude. I have tricare and she wouldn't take my BIN number and didn't want to call and verify and refused care. Had to call insurance company and then she pretended to look into the issue. Disgusting! Definitely felt like racist played a factor on this situation. read more

This place use to be my favorite to come to if anything was wrong with my daughters and I. Yesterday myself, and others received some of the worse service from a place where you go to seek medical help. Service was TRASH. Receptionist sent 3 people away because obviously she was ready to get off work, because it no where near closing time. They wouldn't see my child because they billed my insurance opposed to using her own insurance. Desiree was a nasty attitude (getting all information wrong-receptionist). Telling me my daughter didn't have insurance and when she's trying to verify she's using my date of birth opposed to my child and telling me oh she don't have insurance I said of course she don't have insurance you verified the wrong information! If you're ever in need of urgent care services, this is not the place to go if you're in need of urgent care services. read more

I have had two recent visits with MEDIQ. Both times I received excellent care from Dr. Brown & Staff.

I was in tremendous pain and I took a Uber ride to get to this "Urgent Care". When I walked in the Receptinist stopped me at the door to say no walk-ins were being accepted. I called while I was outside to see if I could schedule a slot. The same rude receptionist said to me no slots were available. She did not offer any available slot for anytime. She basically blew me off and hung up the phone. Why call yourself an urgent care if you're not going to care for people with urgent needs. I would never recommend this urgent care to anyone that I would want to get care. They might as will be a private practice with patients that don't have urgent needs. I Had to order another Uber to get back home and it was a waste of my time and money and I'm still in pain. This is the closest urgent care to me but I would rather go across town before I go back to this location. I've given them a negative one! read more

Ms. Matthewson was extraordinarily rude. Upon check-in, opted out of text registration and went to front desk as screen instructed. Was then criticized, explained what the screen said and that I had a choice based on how it was presented, to which she ignored me and basically talked about me in front of me to the other front desk staff member as if I wasn't even a human. Asked her if we were done with our conversation together and she just ignored and walked out. Don't get into medicine if you cannot be respectful. As an essential worker myself I can empathize with frustrations but I've never treated someone like that and there is no validation for it at all. Went here for the antibody test, asked ahead if IgM and IgG, told yes, then unsure when I was getting it done. Then double checked as I was leaving and told no just IgG. Then why did I come? Also, the provider got my injury wrong and claimed I requested a test when it's what she offered.. also claimed on my papers that I was not in any pain when that is false and not what I stated. I was told I was getting "one quick X-ray to have peace of mind" and I was subjected to 4 xrays! Ridiculous as I would not have gone through with this "one quick view" testing. Monica Stabb as the provider. Do better. Communicate better. I am in healthcare as well. read more

This is the worst MEDIQ I have ever been to. Spent over 2.5 hours waiting with no one telling me what to do. When speaking with the front desk ladies they were very short to answer questions, and made you feel as if your questions were stupid. I will never return to this location again. read more

7-9-19 Update: after leaving a note to my practitioner 2 weeks ago about needing further treatment or at least to be seen, nobody ever contacted me despite the receptionist promising they would. For a place that does something as important as medical treatment I found that unacceptable, thus dropped my rating for this business significantly. I will likely not be returning to this clinic again. read more

Awesome Sauce! They're the icing on the cake! Last week, I was in so much pain that I couldn't drive. My roommate and I found this place online. I walked in, very clean, professional, courteous and kind. The dr was knowledgeable and very thorough in his exam, I started to recover the very next day. This is after I had already seen a doctor (no comment)! Discovered I had several issues going on at the same time. Today, I'm functioning very well! Thank you guys! Fantastic read more

If you want an urgent care copay DO NOT go here. They bill as emergency room or out patient services and charge ER visit copay. The wanted $100 to remove stitches!! read more

This is my favorite Urgent Care in the Greensboro/High Point area! My husband and I made appointments online last night to have COVID tests done at 9:10 this morning; we completed our registration beforehand and were in and out by 9:30! This was a great surprise as many people we know have waited hours to be seen at various testing sites in the area (even with appointments). I've also been here twice before as a walk-in for strep throat and only had to wait 20-30 minutes. The staff is very friendly and actually listens to your concerns which I've found to be rare at most Urgent Care centers. Overall, this is a very efficient clinic! read more

Save your time and money.....they don't want your business having patients wait over 2 hours to be even called back. Even with one provider and one medical assistant, this is unacceptable. GO TO ANOTHER URGENT CARE THAT WILL TREAT YOUR CONCERNS AS "URGENT". Update: Once I went back with the MA and the provider, I have changed my mind. They were awesome and time efficient. read more

Doctor was great but that wasn't the problem! Made an appointment online as requested for 4:00. Received a text they were running 23 minutes behind. Waited 1 1/2 hours after that time!! They need to understand time management!!! read more

Quick service. Clean facility. The only issue I had was the fact that no one introduced themselves or sanitized their hands. Being that I work in health care it was just very impersonal. Which is totally okay..but definitely not my preference. Front desk staff is very nice. The tech that initially takes you back to do vitals left much to be desired..seemed very annoyed that he was there, never sanitized his hands or introduced himself. Another tech / nurse came in to do a swab test..never sanitized her hands nor introduced herself. Provider came in and never sanitized his hands nor introduced himself. Would I recommend this place? Sure. Will I go back? Sure, if I'm really sick and need to be seen ASAP. Just very different from what I'm used to and not like the environment I work in. read more

Probably one of the worst places to go to. Went to go get a physical exam done and the lady told me I'd be in there for 25 minutes but after an hour of waiting in the room I went back out and asked them how much longer and they said "oh you're still waiting". I waited for almost an hour and a half before I was able to go. Will not be returning. read more

Waited 2 hours and got passed around. I was not happy with my service at all. I'm sure my bill will make me even more dissatisfied

Do not recommend. As someone who usually gives this place a lot of business, I am completely dissatisfied with my last experience. Staff was completely rude and cannot simply admit their own mistakes. Refused to see me unless I paid an absurd amount due to their own billing mistake (which was admitted by their own billing department). read more

I stopped in at MediQ on last Sunday for what ended up being bad allergies but this place is phenomenal. The waiting area is exceptional with flat screen tvs and friendly staff. The rooms are extremely clean. I had a short wait time before I saw the PA who was very knowledgeable, efficient and thorough. They even followed up with me a few days later! Will definitely use this place again! read more

Great, clean environment. Not your typical nasty clinic...excellent lobby/waiting area

Terrible....awful.....save your self some time and go to the emergency room...cost about the same but you will be in and out of the emervency room much..much...much faster at the hospital emergenct room. Remeber this place closes early and there is a 4 hour wait if you are the only person there ( maybe 6 hour wait if there another patient ) read more

This will be our last visit to this urgent care. We have given it multiple chances and they fall short every time. My expectations are not too high either. I am a nurse and very supportive of the medical profession but this place needs some major changes. They operate with one provider who seems to always be eating and charting at the desk while the rooms fill and the waiting room backs up! Sitting in a room for 2 -3 hours every time is crazy! I understand there are emergencies etc...However, they are ill prepared for the influx of patients. The addition of another provider and maybe a less complicated computerized charting would do the trick! It maybe a coincidence that the 3 visits I have had here that is what I experienced! The workers do not introduce themselves. If they are truly overworked and understaffed, management needs to make changes. This will be our last visit here! read more

If I could give a Zero stars I would. I absolutely wouldn't hesitate too. My girlfriend set up an appointment to get a Covid-19 test done, for work. The appointment was at 12:30pm, they asked her to pay around 1:09pm and said "someone will be out shortly". Up until this point, she has filled out the basic paperwork... so we call back at 1:40, to see what is going on, and get told to wait another 20 minutes. We have been in the parking lot, burning gas this entire time. At 2pm (1.5hrs after her appointment) I go inside and ask what is going on and got told once again" give her( the doctor) more time". I also get told that they are a walk in clinic, so I replied with " does that push my appointment back as the walk ins show up." I get told "no sir, your not necessarily getting pushed back, the doctor is doing a group inside, then a group outside." I have been parked right next to the COVID tent outside this entire time and they have done 1 COVID test, in the last almost 2 hrs. It is now 2:15pm and we've called and made an appointment somewhere else, and got a refund(they charged us $35, CVS doesn't charge anything)This is absolutely the worst customer service, we've ever experienced. We wait 1hr and 50 minutes and still didn't get the test. read more

Students? If so, think wisely before you spend your money. After waking up every 45 mins in extreme pain in my lower back, I decided to go the nearest urgent care to avoid paying so much at the hospital. I was there on Wednesday (FEB. 8th) and I was seen by two lovely women (both very knowledgeable and professional). They ran x-rays and I was notified that they would have to send the films off for further evaluation. Meanwhile, I was given a shot in my gluteus maximus to reduce pain and inflammation. Then, I was told they would call me later with my results... Hours later, I received a call and I was informed that I had fractured my sacrum and my prescription would be ready for pickup at Walmart. I get the prescription and it's Tramadol (21: 50MG tablets) AKA Not going to work. Unfortunately, I've had previous injuries and surgeries such as MCL, rotator cuff and scaphoid. I was given this before and I know it doesn't work for me. I called Mediq and I was transferred to a gentleman that wasn't there when I received treatment and he advised me to contact my primary physician. He also stated, the shot received earlier would last for about 8 hours and this Tramadol would do the trick (Man I have a broken sacrum...this isn't going to work). As advised, I contact a primary physician but there isn't any availability until Tuesday afternoon. Today, two painful days later, I'm in the same position as Wednesday. I'm experiencing the same pain and I up off 2 hours of sleep. Can't bend over to grab an item, can't lay on my side, can't urinate without pain and it's too painful to produce a stool (to even squeeze its painful). As advised, I can't lay in the supine position which is necessary for proper healing. The only medication I have is Tramadol which my body perceives as a placebo. I call into Mediq this morning and politely ask for the women who treated me Wednesday morning. Who did I get...Guess..? Yes, the same guy who advised me to contact my primary physician. He gets on the phone, (with an attitude) "I told you to contact your primary physician." Sir, I did and they don't have anything available until Tuesday afternoon.. "well we don't prescribe anything stronger than Tramadol and you can always come back in and get another shot.." Huh..REALLY! So I should come and pay $75 for another shot that last 8 hours plus 20% of the bill. Is this a SCAM..Pyramid Scheme..What..? The strongest medication you can prescribe is Tramadol? If true, why are you open? I have a fractured sacrum but they couldn't provide me with a doughnut to sit on but told me I needed it and where to get it from. Now, I'm waiting for my fianceè to get out of class, so I can just go to the hospital and get what will really work. I'm positive that the hospital can prescribe something stronger than Tramadol and provide me with a doughnut all for one cost. I didn't know this would be such a disappointment. This is like Firestone but in the medical world so, just go to the dealer. I guess you get what you pay for... read more

If I could give 0 stars I would, I went today to get a physical for my college, the paperwork that my school gave me stated that the doctor only had to give me a physical and fill out my info for vaccinations I'm required to have (I had my immunization forms with me she just had to write down on my paper to prove I had my vaccines). So I paid $70, doctor did the physical all I needed was my paperwork, simple right ? Well the doctor is obviously stupid because she told me the paperwork from school said I had to get blood work done to make sure I was immune to certain illnesses I got vaccines for. I tried explaining to her that the paperwork says she only has to fill out the dates when I got my vaccines. She wouldn't listen, she did the most and literally took MY paperwork from me and would not give it back and wouldn't fill out my physical form for me. Another thing I also had my paperwork for my two TB tests I had and she tried to say it was just one TB test, I don't know if she was partially blind or was just being ignorant because the TB test paperwork I had was right in front of her. So I had to go out of my way to call the director of nursing at my school so she could tell the doctor exactly what I was trying to explain to her. After seeing I was right she was acting all rude and didn't even say sorry for her mistake, didn't even say bye. I don't recommend this place at all, the desk lady at the front was the nicest though she was very friendly but the doctor sucked. The doctor was all mad because she got proved wrong and I thought it was the funniest thing ever because she was trying to get me to pay an additional $200 for bloodwork that I did not need. read more

I had a terrible stomach ache and didn't want to go to an emergency room and wait forever. I stopped by this urgent care and did not regret making that decision. The staff was courteous and knowledgeable. Within an hour I was on my way to a pharmacy relieved at having been seen by a professional so quickly and painlessly! read more