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    MedMen DTLA

    4.2 (748 reviews)
    Closed 9:00 am - 10:00 pm

    MedMen DTLA Photos

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    There is no safe location to leave your purse.  I hope whoever is in charge takes immediate action against security
    Amanda G.

    ILLEGAL PRACTICES FROM SECURITY!!!!! Leaving another bad review for another bad experience from MedMen will never be returning and need to reach out to the higher ups as this is not OK your security is threatening physical harm on me over me not following his plan to rob me. So this time I went in and they were insisting on holding my purse with my personal belongings inside at the front. For a order that I already placed online that I was trying to pick up. Keep in mind I am a small female with literally a designer wallet and lots of cash in my personal items that are very much important to me. I am not leaving them at the front door at this ghetto location unattended with a Strangerfor anybody to take. I did not have a big bag whatsoever. It was a small personal purse under 6 inches. was force to wait in front. The security actually tried to make me leave as a kind employee already took my payment from the front desk was grabbing my premade order and I told security I'm not leaving until I get the items I paid for or I'm calling police magically they get me the order and security gaurd sits back down after showing physical body language that he wants to cause harm on me. I was more than understanding to have my bag search, or to even have the item walked over to me that was already placed, literally had the money in my hand but no i had to desire to leave my money and designer items behind to please your fake security rule which is ILLEGAL AND MADE UP because if that was the case, there would be a sign on the door, a sign in the store, or something on the website regarding how females can't bring in their purse. I did not find a single word on this! The security refused to give me his name but it's OK because someone can look into the scheudle for the week and find him. he was working on February 28, 2025 at 9:20 PM. horrible experience, and never returning.

    My supplies of chocolate my cartridge and flower isn't in the picture

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    3 years ago

    This place was GREAT!!! Staff is super patient and takes the time to help out!! Thank you david!!

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    7 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    4 years ago

    I love this place! So clean and professional. The staff is extra friendly. I highly recommend it.

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    7 years ago

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    4 years ago

    Customer service and engagement is not enjoyable. If you love DTLA I would stay away from them. Also do not depend on delivery

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    4 years ago

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    5 years ago

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    4 years ago

    9:50pm supposedly system shutdown yet, HOURS say 10. Update your shit. #karen at the door and still not wanting our service

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    5 years ago

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    5 years ago

    Antoine is the best! Knows his stuff, very articulate and helpful! Great experience over all here.

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    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    We're so happy to hear that! Thank you for sharing!

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    7 years ago

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    5 years ago

    David was an absolute gem he's so knowledgeable and sweet! Thanks for all your help! Your the best!

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    7 years ago

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    Page 3 of 19

    MedMen DTLA Reviews in Other Languages

    Ask the Community - MedMen DTLA

    Do you have Buddies Tinctures?

    Is there an age requirement?

    Hi, do you sell CBD treats for dogs?

    Do you need a medical card?

    Do I need a medical marijuana card to get in? I would like to purchase cbd oil without thc. It would be my first time trying it.

    Hi Monique! All you need is a valid government issued ID. Thank you and please let us know if you have any other questions.

    Do you sell edibles to +21 tourists with only passport as ID?

    Do you know if they carry blackberry lush indica?

    Hi can I use my passport instead because I'm from abroad?

    As long as you are 21+ that will work!

    Can I buy it without license?

    You can make a recreational purchase if you are 21+ with no medical recommendation required. You do need a government-issued ID showing you are old enough.

    Is it recreational sales too?

    All of our Southern California locations are now rec!

    Don’t See Your Question? Ask Away!

    Review Highlights - MedMen DTLA

    Alex was super helpful and nice - talked me through the options and helped me find the best products.

    Mentioned in 38 reviews

    Read more highlights

    HERB - From flower to edibles to vapes, HERB delivers top California brands

    HERB

    4.7(161 reviews)
    3.7 miWindsor Square
    $$

    Super quick delivery and this place takes care of its disabled patrons with their give & get…read moreprogram. They have helped me out many times as I'm on disability to stay off of the big pharma pills. Thank you HERB you're literally a life saver. -Jason D

    is not a dispensary even though I specifically said on the way now. All of a sudden its delivery…read moreonly and that they are not taking orders at the moment. I literally want to cry so hard again I drove 45 minutes, wasn't accommodated with nothing even though I called ahead of time all he just kept saying how he's sorry sorry he sorry and it wasn't convincing at all its like im dealing with a robot I asked to speak with a manager and he insists he's the only one there. I work in customer service myself so I know when someone is being unprofessional with me and it's very unprofessional for not even to be a manager to try to resolve what was done. They clearly do not care about their customers and probably paid for or offered some type of reward for these reviews. I'll know what I did to deserve this terrible karma, but I pray nobody else have to go through this type of inconveniencing. And to make it all worse, I literally could've went to so many other places but since it's about to be 10 o'clock, I won't be able to get anything at all now because of this place not being upfront.. screw you Al and your bs apologiy. And I will make sure to spread the word to everybody I know.

    Photos
    HERB - Cannabis delivery you can count on. Easy ordering, local drivers, and consistent quality.

    Cannabis delivery you can count on. Easy ordering, local drivers, and consistent quality.

    HERB - Same-day cannabis delivery across Los Angeles County.

    Same-day cannabis delivery across Los Angeles County.

    HERB - New Driver @ HERB

    See all

    New Driver @ HERB

    MedMen DTLA - cannabisdispensaries - Updated August 2026

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