I would give this emergency vet zero stars if it was possible. I have taken my French Bull dog here…read moreon three separate emergency occasions to be turned away every time. They girl at the front desk will not even allow me to tell her what is going on before she says the vet is to busy and handing me a list of other places to go. I could understand the busy excuse if it happened once but three different times is ridiculous. Don't label your company as an emergency service if you're not going to help all animals in need Or provide emergency service. So unprofessional. My recommendation is advance veterinary clinic on 3300 south and about 1000 east. The vet techs and doctors there are absolutely amazing and I've never been turned away no matter how busy. If you care about your pets steer clear of this place.

My elderly cat had been losing weight, didn't want to eat, and had a sort of occasional hacking…read morecough. She started to have extreme trouble breathing tonight and was in a miserable state, so I drove her over there after midnight. She was at the end stages and I had to make the hard choice to end her suffering as humanely as possible. Staff was absolutely kind and understanding and let me spend time with her before, during, and after the procedure. She died very peacefully. I am so grateful for the professionalism and compassion at the Pet Emergency Room. My heart is broken but at least the suffering is over for my dear kitty who I have loved and cared for since the day she was born.

When we were visiting over Christmas vacation my senior Yorkie suddenly was experiencing congestive…read moreheart failure. From the moment we walked in I felt comfortable with the wonder staff up front, Brie and Amanda. I was in a panic and they were calm and comforting. My little Yorkie was hospitalized but within 24 hours they had her doing so much better. She was discharged and happy and well. We had a EKG apt with the cardiologist Kya Fedora who was completely wonderful and thorough, I only wish she could continue to be her cardiologist if we didn't live out of state we would continue to see her. I appreciate each and every one of their staff members who worked so hard to get my Lola healthy again! I'll be forever grateful! Thank you

Dr. Degarmo and her tech Jaz was wonderful with my dog when I came in for a cardio appointment…read more Prices were reasonable and they were very lovely. My dog hilo loved them. Thanks!!

I recently chose UrgentVet when my Vet couldn't see my dog soon enough for a rapid onset ear…read moreinfection. I chose UrgentVet based on a friend in vetmed recommending the chain itself and reading the reviews. Overall, good experience and fair pricing. They are a "fear free" practice I believe, which is positive, especially when you have a dog who has vet-related ear trauma. It does potentially limit what can be done without the need for sedation. I went in hoping to avoid sedation for an ear exam but knew it was a possibility. They did sedate and we went home once she was walking on her own. Pricing ended up being less than expected - mainly because I was quoted an astronomical price. The staff was up front about cost and gave an estimate for the exam fee and ear cytology - this was right after they told me they would likely sedate. I asked for an estimate on sedation and while I was soaking in that number in they mentioned a few other things that could come up but did not say how much they would cost. This caught up to me once the staff left the room. I love up front pricing but would appreciate estimates including the big ticket items - even if they don't end up happening. Not knowing is half the battle. In the end, they were very generous and removed extra charges associated with sedation that my dog didn't use to the full extent because she was sedated for such a short period. They do exams and care in the back without owner present (maybe you can ask, I didn't) which probably helps the pet. I would have appreciated meeting the vet prior to the vet examining/interacting with my dog, especially since my dog has had a traumatic event with a vet in the past. They were very responsive via email - sent invoice and SOAP notes for insurance along with forwarding to my primary vet. I would go back in a urgent situation. I had never been to an urgent vet before and wasn't sure of their setup. Part of any misunderstanding of care choices/pricing would also be improved by me asking for clarification from the jump.

This isn't a review I really wanted to write about, as it still brings up some heavy emotions. We…read morehad to put one of our cats down a few weeks ago, and we brought her here to Urgent Vet in hopes that maybe they could help, as it was a homeless cat we tried to help. It was a tough decision, but we couldn't afford to get her the care she needed. I appreciate how compassionate and empathetic the staff was in making this difficult decision. They gave us the time we needed with our sweet girl to give her all the love we could before letting her pass over the rainbow bridge. Thank you for all you did to care for her too, Urgent Vet.

Absolutely would recommend this place. I was able to call to explain my pets symptoms and was able…read moreto come right in. I was greeted at the door and was seen immediately to get vitals and Dr.Cox was phenomenal in diagnosing what was wrong and a plan to treat my dog Jane. They were able to give meds right there with take home instructions and answered any questions I had. It was quick and staff was great. Very happy with my experience here. Should we have an emergency again I now have a trusted place to go to.

All the staff I interacted with the other evening at VEG were very kind and caring. They took their…read moretime with me and my dog. Dr. Elfenbein, AKA Dr. E, is an excellent vet. She's highly intelligent and has a lovely way of connecting with my pet and me. I appreciate her patience, passion, care, and attention to detail. Thank you for taking care of my dog.

So grateful to have been referred to Dr. Layne at Blue Pearl for my pet's skin issues and…read moreallergies. She has been a lifesaver helping me get to a solidified plan of care for my pet. The team at Blue Pearl has been so welcoming to my pet and has educated me a lot on options that could work to improve his skin health and mitigate effects from severe allergies. From the front desk to support staff/technicians to Dr. Layne, it has been amazing customer service and you can tell they really care!

We arrived at 12:30 pm on a Saturday and left at 6:45 pm. They are EXTREMELY understaffed. Only one…read moreVet on staff. I will say they were friendly and apologetic but after waiting over 6 hours to having to put your pet down is not fun.

went in about 5:45 am because we woke up to our fur baby covered in massive hives and welts to the…read morepoint one of her eyes was swelling shut. they immediately got us back and got our baby medicated and taken care of and we were home by 7:15. she has done a complete 360 in the few hours since we left and she looks soooo much better. her regular happy self. i am so thankful to you guys for being open and so kind and caring. could not recommend enough and the peace of mind i have knowing if there is another emergency i can go straight here is priceless. thank you guys again.

Yesterday, I brought my dog in for an emergency visit. After a holiday with a pet sitter he was…read morehaving symptoms of canine cold/flu. I called the VCA at 9:30am and he was seen at 10:30am! The place was clean, well lite, calming, and pleasant. There were no other dogs/cats lingering in the waiting area so I didn't have to worry about my dog making a ruckus. Amazing! He's got a sinus cold but thanks to Dr.Thomas he's doing well. They gave me a introductory discount for a first time visit and I saved 50%. This is my fur babies' new primary doc. Thanks to VCA Cottonwood for being so professional and supportive to my doggy.

My poor little guy is terrified of getting nails trimmed. This is the ONlY place that has worked…read moreWITH me to get them done! I am SO grateful for your empathy and the knowledge of your team! This is a HUGE deal for me as he has black nails and still has dew claws which my other pup did not. Thank you again!! He is SO happy with his fresh cut nails!! AND my anxiety about it is gone!

I called in because my cat is not eating One of the…read morereceptionist told me that they have appetite booster. I can just come in and buy it which I did right away. Turns out it's not true. The lady with the ginger hair made me look absolutely stupid acting like I didn't call the place because nobody would say something like that. Turn out it was her colleague right next to her who told me the false information. I tried to explain the situation what happening the lady with the ginger hair didn't care about what I have to say so she told someone else to help me. The lady who helped me was super nice and helpful. She tried to see if I could come in the next day because of my work schedule I wasn't able to do a same-day appointment. She tried to ask the ginger haired lady and told her she cannot do it because of her schedule the ginger her lady basically just scoffed and shrug her shoulder that she doesn't care. I WOULD NEVER EVER treat someone like this who is worried about their animals! Absolutely disgusting behavior and will never step foot in there

Had a previous horrible experience at this particular location & vowed never to go back. However,…read moremy puppy LOVES the treats from their treat bar that they sell by the pound. We recently ran out & so we went for a quick shopping trip. Let my puppy sniff & shop around. He loves to shop! LOL This shopping experience was much better. The gentleman working the register was very cheerful & friendly, He doted on my puppy & was simply lovely to him. Called my puppy by name & gave him a free treat. We feel so much better about coming back to this Petco location now.

Gave me a different Dog. I really want my old dog back. This dog that they gave me is not the dog I…read morebrought into them. If anyone knows what happened to my dog please let me know as soon as possible. I brought them a beautiful, fluffy, golden doodle and received a hairless cat.

I found my Berne's doodle on here and he was delivered in a few days. Nina was a pleasure to work…read morewith and all was smooth from phone conversations until now CLOONEY has bee. Here 3 weeks and is well behaved from day one. He plays and goes outside and is a sweetheart all my neighbors and friends love him.

Aka "My Doodle Crush". I was going to welcome a beautiful puppy from My Doodle Crush. But they sent…read moreme the Venmo address to forward payment to, and it was My Puppy Crush. Upon investigating that organization I could not go through with the purchase due to the reviews. See for yourself.

It's a PetSmart. No surprises. Good selection of products, many of which you can't get anywhere…read moreelse. Good location and ample, easy parking. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

This place is terrible if you care about your pets at all do not take them to this grooming salon…read more I took my dog here yesterday and when i came back to pick her up she was squinting and obviously in pain. I immediately went to the vet the day after because her eyes were pussing and bothering her. She now has an eye infection in both eyes and a corneal ulcer. I regret coming here so much and hope they don't injure anyone else's animals. avoid this place at all costs.