Really appreciate that they have later evening hours for urgent care for our Labradors. Our 1 year…read moreold puppy unfortunately contracted kennel cough. And although I'm familiar with kennel cough and it's not super serious, I did want to make sure our puppy Coal was seen ASAP. MedVet's hours definitely worked with our schedule. I was able to get him seen on the same day. Normally we would go to our regular vet but my work days have been extremely busy and I needed a later evening appointment. Both the Nurse and Vet were extremely caring with Coal. We did have to wait a bit because they were having an emergency but I expect that at an Urgent Care. I felt the care we received was very thorough and appropriate. Charges for the visit and mediations were in line with the care we received. They even sent the medical notes from our urgent care visit to our regular Vet. Hopefully we won't need urgent care too often. But I am very grateful MetVed is here and we will continue to use them in the future. Location is convenient as well.

They are so rude and condescending! Do not take you animal here! They immediately judged me and my…read morepartner when we walked in and then said basically we couldn't afford the 150. Charge just for an exam! So rude!

Dr. Degarmo and her tech Jaz was wonderful with my dog when I came in for a cardio appointment…read more Prices were reasonable and they were very lovely. My dog hilo loved them. Thanks!!

When we were visiting over Christmas vacation my senior Yorkie suddenly was experiencing congestive…read moreheart failure. From the moment we walked in I felt comfortable with the wonder staff up front, Brie and Amanda. I was in a panic and they were calm and comforting. My little Yorkie was hospitalized but within 24 hours they had her doing so much better. She was discharged and happy and well. We had a EKG apt with the cardiologist Kya Fedora who was completely wonderful and thorough, I only wish she could continue to be her cardiologist if we didn't live out of state we would continue to see her. I appreciate each and every one of their staff members who worked so hard to get my Lola healthy again! I'll be forever grateful! Thank you

Putting down a pet is never any fun but I do appreciate the quick and efficient operation at…read moremountain west vet. No delay just right to the point and having put down 2 pets in 2 months I thank these people wholeheartedly.

We had to put our dog down. If you've ever had to do so it's one of the most emotional and…read moreunpleasant experiences. Mountain Valley was pleasant to work with. They were able to get us in same day unlike other vets when we knew she had cancer. They also took us same day 3 weeks later when we said our goodbyes. The room was spacious. Although the carpet was really wet and we had to ask for an extra blanket to sit on so we could be with our dog during her last minutes. As I write this I'm tearing up inside remembering her last moments with our family. My husband paid to have her ashes boxed up and her paw print memorialized. It was done beautifully and personally hand delivered to our door by someone. That last touch of the hand delivery really made me appreciate this facility and while I hope not to have to use them again soon, I wouldn't hesitate.

My year old cat had a horrible reaction to her booster vaccines. I called and told them she was…read morethrowing up non stop, had diarrhea and then was throwing up blood. Their response was take her to Cottonwood ER and they would let them know I was in my way. Upon arrival, they said there was no one who could see her and sent me to another ER vet which I could have gone to originally and was closer to my house. $1,000 later. I still have no specific diagnosis or treatment. Never, ever take your beloved pets to Mountain View.

I called in because my cat is not eating One of the…read morereceptionist told me that they have appetite booster. I can just come in and buy it which I did right away. Turns out it's not true. The lady with the ginger hair made me look absolutely stupid acting like I didn't call the place because nobody would say something like that. Turn out it was her colleague right next to her who told me the false information. I tried to explain the situation what happening the lady with the ginger hair didn't care about what I have to say so she told someone else to help me. The lady who helped me was super nice and helpful. She tried to see if I could come in the next day because of my work schedule I wasn't able to do a same-day appointment. She tried to ask the ginger haired lady and told her she cannot do it because of her schedule the ginger her lady basically just scoffed and shrug her shoulder that she doesn't care. I WOULD NEVER EVER treat someone like this who is worried about their animals! Absolutely disgusting behavior and will never step foot in there

Aka "My Doodle Crush". I was going to welcome a beautiful puppy from My Doodle Crush. But they sent…read moreme the Venmo address to forward payment to, and it was My Puppy Crush. Upon investigating that organization I could not go through with the purchase due to the reviews. See for yourself.

I can't say enough about my doodle crush the way we were treated the way they communicated in the…read morenature of the puppy were so happy with our new little puppy Tonka she's amazing she's wonderful and my doodle crush follow through with everything they said and we never had an issue to worry about!!! I'm so happy for my mom to have her new puppy and that it makes her happy and feel good and she deserves every bit of it I love you mom!

It's a PetSmart. No surprises. Good selection of products, many of which you can't get anywhere…read moreelse. Good location and ample, easy parking. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

No one is working here. It takes forever to check out, no one is there to help, you can't get…read moreinformation. The checker stopped to help a woman pick out a collar for her dog for 10 minutes, with a huge line of people waiting.

Like other dog-lovers, I appreciate that there is a pet specific store close to home that offers…read moremore than what I can find at the local grocery store. I only really come in every few months to snag food for my picky-eater terrier mutt. He's come with me a few times, which is fun. Although he makes a beeline for the treat aisle. He knows where the good stuff is. The store carries food and supplies for a variety of breeds, and the layout is spacious and light. I have noticed that there are more displays added to the center walkway than there used to be, which can be a little annoying. But I get it, they are here to sell stuff. Until I again see the bottom of the food bag, woof-woof!

Terrible service. We scheduled an appointment for Monday, but it was canceled due to missed…read moreappointments; even though we had called ahead previously to communicate those issues. The manager or grooming technician was very rude and dismissive during the interaction. I have MS, which can make scheduling and attending appointments more challenging at times, so a little understanding would go a long way. Unfortunately, that wasn't the case here. We'll be taking our business to Petsmart instead. Booked for tomorrow!! Reading the reviews! I called back! His name was John! They need to fire JOHN!

Employees VERY lazy. Charge you for nail clips on 2 dogs…read morethat they refused to do because they are unable to follow the owner's directions, and unable to hold a squirming pup while someone else clips the TINY nails! LAZY!!!!! Incompetence!!!! Super Priced for Nothing done!!

This Petco is a lot nicer and cleaner then the sojo one. I also feel like it had more options…read more I can't rate the employees fairly yet since I've only been there once and the one I did encounter was not rude but not jolly either.

I generally don't recommend this Petco, but not for the reasons you think! All employees are lovely…read moreand beyond helpful and patient. The store is very clean and organized compared to a lot that I've been to and I find that to be very welcoming! However, the new "boss" or general manager, as most would call them, seems very rude. There has been NUMEROUS account in which she has accused customers of stealing (they never were) and there was also a very sick man (who should NOT have been working) behind the counter working the register who she yelled at across the store for being late in front of so many customers. Petco, is this really the face you want your brand to have? Grace Robinson, gm, I hope you have the day that you deserve I hope these employees will be treated better soon

They need to, at a minimum, keep the store clean, pick up the refuse off the floor, organize it…read morejust to at least a nominal level, and train their employees. What a sad waste of a premiere location in a prime retail shopping center. This issue is owed to mismanagement, either or both local or hq. Either way, this business will not survive in such a pathetic state.