Normally I LOVE this store and was looking forward to finding all the goodies I usually pick up at…read morethe Irvine Spectrum location. However, this location in Rancho Cordova was a totally different experience! You'll find it at the back end of the food court inside the KP International Market. Lots of parking available but could get a bit crazy on holidays and weekends. As I was walking up to the entrance, I had high hopes that I would find the one product I'm running low on: an SPF sunstick. There's a little table to the right where you place your shopping bags (if you have any from the market or food court). They also have hand sanitizer for you to use before entry. I visited on 3.6.2022 around lunch time. There were 2 ladies at the counter, none of whom greeted me. As they talked, I walked around looking at products and they did not at any time come out from behind the counter to ask if I needed assistance. I was disappointed that they did not have much product in stock. I suppose the whole covid thing may have something to do with delayed shipments and whatnot, but it was sad to see some empty shelves. After looking over everything, I walked out buying 2 things. When I got up to pay, I asked one of the ladies if they had any products from their Snail line or the sunsticks. She replied, "We're all out of those." And with that I paid and left. She wasn't very friendly and made no attempt to check on when they would be getting them. She didn't try to offer similar products either. After leaving the store, I realized I didn't even check in on Yelp, but it's all good because it wasn't worth it. Shopping experience is a night and day difference compared to Irvine Spectrum! The ladies there are always so nice and helpful. Can't say the same for this location. Will I be back? Maybe. If I do, I'll update my review. Til then, I hope you can find your goodies elsewhere with better service!

On Halloween my boyfriend and I stopped in to purchase some face masks we enjoy doing together as a…read morecouple and a face wash to clear my skin. Greeted by their sweet staff member, she recommended their Tea Tree Mask Sheets and the Bee Venom Cleansing Face Wash which is suitable for both acne and sensitive skin types. Since using the face wash I have seen some improvement and have been using a combination of the Bee Venom Emulsion Cream and Been Venom Toner samples she gave us as well. I was excited to try this product! Bee Venom surprisingly has a lot of natural health benefits, it helps gets rid of wrinkles and acne, firms up saggy skin and helps with inflammation and pain as well! Bee venom/bee sting therapy, has been around for decades, treating a variety diseases and medical issues. And this is why they're my favorite insect, don't get me started on all the health benefits of honey! I would recommend this location located inside of KP International Market and we'll be back to try more of their products. I've heard they have a nice lipstick line as well!

This is my go to Bath & body Works location. They consistently have the products I'm looking for in…read morestock and the staff always makes me feel welcomed and appreciated. A special shout out to Dom, the manager. 15 years of experience she's incredibly knowledgeable and always helps me find current scents that match discontinued favorites. The personalized service keeps me coming back!

I have a physical disability and requested that my purchase be brought to me as I was parked in…read morefront of the business. Right away the answer is no because I was told I need to verify my identity in the store. Bath and Body works identifies in store pick ups by either an email receipt or an ID, both of which can be verified at my car. Finally, after speaking to two different managers, a staff person brought my item to my car. This is the second time this store refused to provide a reasonable accommodation, which is law. They had plenty of employees at the store, so my request did not pose a hardship for the store. This store needs to be educated and adhere to company policies when it comes to reasonable accommodations. Very disappointed with the management at this store.

I normally love this store chain and visit several locations regularly, but unfortunately this…read moreparticular location has consistently disappointed me--and not because of their products or prices. The issue is the staffing and overall customer experience. This was only my second visit. My first experience was great: friendly staff, easy shopping, no issues. However, my most recent visit was the complete opposite. I was shopping for face washes and skincare, and I stopped to look at a few new items from Origins, a brand I've used for years. One product in particular--the Apple Peel--didn't clearly describe what it was or how to use it. There were no samples available, and the packaging didn't indicate whether it was a mask, toner, scrub, or moisturizer. So I opened the box to check... and immediately the employee, who had been friendly at first, told me, "We don't allow customers to open boxes." That would've been fine if the product information had been clear or if samples were available or if the employee actually knew what the product was. I asked her what the item was supposed to be, and instead of answering, she told me she once bought their hand cream and "it smells amazing." I asked again if she knew whether it was a mask, toner, or something else, and she repeated that it "smells so good." This didn't help at all. She offered to look at it up for me but she did not , she was busy training/complaining to a new hire at the store . Since she wouldn't let me look inside and clearly knew nothing about the product, I purchased it anyway hoping it was a peel or exfoliant. Once I got home, I opened it--and it turned out to be just a toner. I definitely didn't need another toner, but at that point it was too late. What made the experience even more uncomfortable was how she hovered over me the entire time, constantly asking if I needed help. I understand offering assistance, but when a customer is clearly reading product labels, comparing items, and not asking for help, hovering feels intrusive. There was even a security guard right inside the front door, so the level of monitoring from the employee felt excessive. My bigger concern is that this store offers no samples for many of the products yet discourages customers from verifying what they're buying--or even checking to make sure items aren't damaged, leaking, or previously opened. That's a basic quality-control step, especially when buying gifts. Ultimately, my issue is not with the store itself but with the lack of staff training. Employees should know the products they're selling or at least make a genuine effort to look them up when asked. Customers shouldn't feel rushed, hovered over, or prevented from understanding what they're purchasing.

It is a very rare thing for me to give out one star reviews. But alas, I have to say that this…read moreplace warrants it. Was just in here and the girl who worked there was acting like it was a privilege for me to be in the store. To top that off, hardly anything has prices on it, and you always have to ask what the price of some thing is. They don't have testers for everything and when I opened the lid to smell a product to see if I wanted to buy it (it was hair conditioner), She shouted at me me "you can't open that!". Wow. I've never, except maybe one other time in my life, have told someone that they had rude customer service, but I told this girl to her face and promptly left. Avoid!

Probably one of the cleanest and friendliest Claire's I've ever been to. Great customer service,…read morewith great selection.

First time stopping in here and I was really impressed. The store is super organized with cute…read moremerchandise, I got great clearance priced items and the two staff were nice and helpful.

My experience so far has been ok. The sales people are usually helpful. There are not too many…read morebrands to choose from but the price is usually pretty reasonable and sometimes it's a steal. It's also nice that they have testers because all sales are final.

On our way up to Tahoe, my wife wanted to stop by Folsom Outlet and 1st store she went in was…read moreyours. She was very complimentary of the staff, engaged, friendly but not pushy. They were there to give their take as to what would look good on her. She uses Lancome so she didn't mind the narrow selection in make up. She regretted not getting the sweet young gal who helped my daughter in giving her a quick tutorial on contouring. She was awesome! Denise was a total sweetheart too. My wife has been going to the one in Gilroy and the staff in their store more so than this location, and she was never treated in this manner. They are not customer friendly at the Gilroy location. Thank you ladies for a great shopping experience for my wife. A happy wife is a happy life.

I see Jessica and she is phenomenal. From Botox to my fillers, she really is knowledgable. She is…read morevery honest and recommends only what you need. I can't thank her enough on how beautiful she makes me feel every time.

Management or owner was a little shady. Tried to overcharge me by $300 on at least 2 different…read moreoccasions because she said the 'system' did not record my previous payment. I booked a combo of 5 services with them and was put on a payment plan. The estheticians were varied in their skill and service. They were verryyyy pushy with getting their tip. One lady practically shoved the placard that shows their Venmo/ Zelle QR into my face to make sure I gave her a tip, I'm guessing they might have gotten short changed in the past but it still felt pretty aggressive. My skin did show some improvement but I figured that should be expected after spending over $1200 here.

I waited 6 months for a consult with Dr. Black. Drove 45 mintues and arrived early. Was brought…read moreinto my room right away. After my vitals were taken, I was left in the room with "the doctor will be in shortly". I sat there for an hour waiting for the doctor and nothing. I even left the room a couple of times to check in with someone to make sure they hadn't forgotten about me. When I lost my patience, I left the room after the hour, found the staff member that took my vitals (who was just sitting at a desk behind a monitor), and was told that Dr. Black was in her office "catching up on patient notes". Really? What about the patient who is physically there waiting to be seen? So ridiculous. So unprofessional. Never saw Dr. Black. The staff there was underwhelming, unapologetic and clearly not fit to work in a medical office. I made them refund my consult fee. Would give zero stars if I could.

Had a ruptured breast implant, insurance would cover a portion so I opted to go with Mercy (our…read moreprovider) as opposed to private cosmetic surgeon (whom don't accept insurance). Mercy only has 2 options for plastic surgeons, I opted to go with Dr. Zhang. My first impression of office was an older medical facility, not all the frills and not bougie like private "cosmetic surgeon" Which, was fine. First impression of Dr Zhang was skeptical because he's a younger Doctor. He's Very personable like talking to a friend. Had surgery, great experience. Like it was in hospital setting made me feel safer. My results are AMAZING !! Had implant removal and a lift. He did an exceptional job. I would have him do other surgeries in future if I opt for tummy tuck. Highly recommend. I give the office 2-3 stars. ONLY because you can't get ahold of anyone via telephone MOST of the time you call which is very frustrating. Supposedly they changed that. However, once you get through or someone gets back to you they're very capable, friendly, and handle your needs.

Hello, I was about. I was in there about an hour ago. Wanted to say thank you to the clerks at the…read moreregister front counter appreciate amazing customer service and there was a customer to help me too. The people are very friendly and I'm very fast with the service of making sure that you got everything you need and everything is very nice. I appreciate it. It's like I was telling them. It was kind of sad that the one On Stockton is closed, but I love this one and I love the one on Mack rd but I'm closer to this one so I will be there more often. Just wanted to say thank you guys for amazing customer service and see you guys next time. I need a new hairdo all right thanks Andi

It was my first time going here because the Sally's on Sunrise in Rancho closed. I called to ask if…read morethey had a certain product and the lady was super helpful. They have a variety of hair products for all hair types from hair care to coloring products.