Came in here inquiring about their highlander, spoke to the BDC manager and she was very…read moreknowledgeable and she mAde sure that I got all my questions answered correctly. It was a very informative conversation. She told me lease options and gave me the best way to go about on acquiring the vehicle. This place Was a no pressure zone which I appreciate because after my conversation with the manager. I told her that I will let my wife know about the numbers and will need to get back to her. she was very understanding and pleasant. Will be speaking to my wife about the car that I looked at and will definitely come here when we are ready to move forward!!

FRAUDULENT DEALER! They commit fraud and lie constantly…read more They lie about dealer fees and then when you come in person they tell you they have fees and have no idea what you're saying. Under the Federal Trade Commission this is illegal and they should soon be closing down. The receptionist who always answers the phone insisted that there are NO fees only tax and document fee. She is lying and the whole operation is a fraud.

I found this dealership on the Chase app looking for a car. They had a BMW that was advertised for…read more$20,000. I walked in and was assisted by Ray G. I asked if they had the specific bmw for $20k. He said yes. I explained I was an inexperienced driver that needed a car suddenly and my mother would be co-signing the car for me even though she was not with me. He writes the dollar amount $26 k on the paperwork and asked me to sign. I asked him why the price was different and he said closing costs. He told me I would be paying $674 for 42 months (a little over 3 years). I agreed. They told me the cost of the payment would go up significantly if I used my name and I should just use my mother's name only. I said ok. Later he tells me their printer is down and he offered to drive with me to my mother's house (122 miles away) for her to physically sign the paperwork so he can release the keys to me. While at her home, she asked how much the car was and I said 20k and Ray said 26. I then said right, because of closing costs. She signs. We leave my mother's home and he drives the car to my address (another 84 miles) and park. He said he had to wait until his boss got him an uber to his home. I invited him upstairs and sat with him in the living room. He was there for about 20 minutes because he could not get in touch with his manager. At this time its after midnight. While in the car I asked about a low battery notification and he said it was fine. There were so many things wrong with this process that I and my mother were unaware of because we both had no experience buying cars from a dealership. Ray and the dealership agreed to hold my plates upon arrival so I wouldn't have to pick it up at my mother's home and it would take 30-45 days to process. I was also told the dealership would reach out to me. 29 days after purchasing the car Ray tells me he no longer works with the dealership. I had been contacting him about getting gap insurance for the car for almost 2 weeks prior. The following day my mother received a notification from Experian for a $45K loan Apparently Ray had my mother sign a blank agreement and added an extra $20k on the car. We tried to return the car and were told there is no window of return even though that was exactly 30 days from the purchase date. 16 days later (1 day outside of the 45 day expected processing time for the license plates) I was pulled over by the State Police on my way to work because my temporary license plate was in the window (incorrect placement). The Police told me the license plate I had (the one given to me at the dealership) was only meant for dealerships/commercial use and not personal. Ray had given me a paper to keep in the glove compartment in the event I was asked for registration. The Police told me it was an in-transit paper for transporting cars from one place to another. For these reasons they impounded the car and also gave me tickets. 2 days later I was told they would not assist because my mother told them she plans to sue. 6 months later I got my car checked and was told that battery notification I saw on the car when I first got it was serious and I should check if I'm covered with the dealership. They said I would not be covered. I've only had the car for 6 months and they resolved nothing. This was a horrible experience and none of the many individuals I spoke with (some of them Erik, Aron, Yvonne) offered no help. I was even told they would send a check for a few payments as a sorry and they never got back to me. They get your money and tell you anything to leave and you have to almost harass them for them to tell you they actually cannot assist. I've worked in customer service/sales for over a decade. I have never seen a case where an employee that gets fired is found to have screwed over customers to this extreme and they do nothing at all. Learn from my experience and do not patron this business. Let me add my mother has perfect credit which is why I thought it best to have her help me.

Made an appointment to see a car advertised at around 41K . They added $6000 to the advertised…read moreprice. bait and switch. Don't waste your time with this dealer.

View all B & L Auto…read moreSales 4.8 (109) Used car dealer in the Bronx, New YorkClosed Overview Vehicles Reviews Photos By owner About Google review summary Reviews All price24 father10 test drive7 honest7 +6 Sort by Most relevant Newest Highest Lowest Luis Rivera The worst car dealers ship I ever experience they make me send 500 dollar deposit without check the car, just to hold the car. They send me pictures of the car looking perfect and when I went in person it wasn't the same, alot of ... More John Krumpek 3 reviews a month ago I purchased a car from Rick a few weeks ago and the entire process was a pleasure. I initially got in contact when I found the car online and explained that I was about 6 hours away and Rick worked with me to arrange seeing the car and ... More 1 B & L Auto Sales (Owner) a month ago John, Thank you for coming in all the way from Buffalo to purchase your new Jeep. We are not only humbled, but appreciative of the kind words you have for both my father and I. We wish you many healthy, safe miles, and are grateful for you shopping small with our family business Adam Hilton 1 review a week ago New This dealership is the best I've been to. The guys there are straightforward especially with their prices and they provide great customer service and quality vehicles. They even refunded my deposit after I decided not to make a purchase which says a lot about their character. I definitely recommend them and will visit again. B & L Auto Sales (Owner) a week ago Adam, thanks so much for coming in and for your kind words. We are sorry that you weren't able to purchase with us. Let us know if you need anything in the future Kyle Albani 6 reviews a month ago I had an excellent experience with B & L Auto Sales! I bought a 2023 Kia Stinger GT unseen all the way from Florida, and the process was seamless. Josh was incredibly helpful and professional throughout the entire transaction, making sure ... More B & L Auto Sales (Owner) a month ago We thank you so much for trusting us all the way from Sunny Florida It means the world that you were so willing to share your experience about the trust you placed in us from so far away Kyle! Let us know if you ever need anything in the future Luis Rivera 6 minutes ago New The worst car dealers ship I ever experience they make me send 500 dollar deposit without check the car, just to hold the car. They send me pictures of the car looking perfect and when I went in person it wasn't the same, alot of imperfections it got scratches everywhere, the keys wasn't working correctly, the trunk of the car didnt open, the car got rust in the trunk, the car was dirty inside and outside got a wierd sound in the motor like the timing belt and he wants $12.225 for the car we agree to $ 11.225 but i told him i want check the car first he say the car was like new that just come and see it he say he was not going make me lost my time he make me spend $250 dollars in bus and uber to go from Philadelphia to New York to his small car dealer ship to see the suppostly impeccable 2014 mercedes e350 the owner of the dealer ship was very rude when i told him it wasn't what I expect and he make me lost my time and money I told him I was Going to leave him a bad review if he doesn't refund half of the money I spend to see the car all away in n.y. at least, the owner of the dealer ship and his son was there in the office an as soon i say i was Going to leave a bad review for all that they put me and my girlfriend thru and thats when they start acting like they was Going do something to me, his son get up and start walking to me like he was going punch me or something and his dad hold him, i wish he would touch me m.r. tuff guy, you know nobody is scared of you all this because I didnt like the car when I see the car in person not recommend this dealer ship to nobody they act like they don't like Hispanic people, very unprofessional i feel like I was get in set up and they was mad because they couldn't get me

Picked up a 2007 Lexus es350 with low miles about 2 weeks ago. Great car. Nice friendly mom and pop…read morebusiness. Definitely would check them out again.

The short Black sales girl have a terrible attitude and is very rude to customers. I saw her and…read morewas looking at her to see if she was the same person I knew from there when I purchased three cars and she shouted at me if I had a staring problem embarrassing me in front the other customers. Funny thing is I went to buy 2 more cars that same day and was waiting on a manager. I got disgusted and just walked out. I've heard other customers complain about her before both men and women but never put too much thought into it.

I went to visit this establishment to see a vehicle they had advertised. When I got there I noticed…read morethat the vehicles check engine light was on, the "salesman" (Mark) told me that they had just gotten the vehicle two days ago and didn't have a chance to get to it yet. The Carfax that I had reviewed indicated that the vehicle was put up for sale by Champion Auto Sales on December 23, 2020, so that turned out to be a lie. From the salesman's approach and demeanor I began to get suspicious. To make matters worse, during the back and forth conversation about the vehicle, Mark the "salesman" asked if I was familiar with Washington Heights. I told him that I was and he proceeded to ask me if I could drop him off in Washington Heights! I was shocked at his unprofessional attitude and told him no. He then had the nerve to ask me "why not". I told him "number one, I came here to look at a vehicle and number two I'm not going that way." Needless to say, I left right after that as it was a Sunday and they were close to closing time. However, before I left he took down my name, which by the way he asked me for my name at least five times during the course of our conversation and took my number and said that he would call me the next day (Monday). He never made a follow up phone cal and I am really thankful for that because once I left Champion Auto Sales I decided that I would not be doing any business at that establishment. The "salesman's" approach and attitude left me with a bad gut feeling. Everything worked out for the best because the very next day I purchased the same make, year and model of the vehicle that I had gone to Champion Auto Sales to look at and paid $15 more for a vehicle with 20,000 less miles and looks way better than the vehicle at Champion Auto Sales. To be foretold is to be forewarned.

Will O. August 2025…read more Last 2 oil changes were a horror show , last September had oil and filter changed drove a block smoke coming out from under hood. Service Tec spilled engine oil all over engine compartment never cleaned up the mess, returned 3 times before it was properly cleaned. Returned June 2025 for another oil and filter change but before leaving inspected under hood and again found oil all over engine cover and had them clean oil spill. Extremely Sloppy Workers cant trust these people to be competent in their work . These people could not perform a simple oil change I can only imagine how bad they could screw up Major Work on your car. Also noticed I was never sent a Survey after each visit.

I've been going to this location for over 5 years and have had such great experiences with them…read more From the beginning I never felt obligated or pressured to buy. Engin and his staff is a pleasure to work with! Thank you Subaru!! We love our car and that's why we keep coming back!

Best car purchasing experience. Manny our sales rep handled all of our questions and concerns…read morequickly and efficiently. what he was not sure of he found clarification . Enterprise stood by their price and description of 2024 bmw .no bait and switch , like so many other dealerships

Horrible customer service experience in their administrative department!!!!! They will mess up…read moresimple things and blame you. It may be worth the extra money to go to a certified dealer or Car Max.

I am pleasantly greeted by the manager; Aaron after being directed from the car rental door around…read morethe building by a representative. Apond entering the sales department; which exudes an aura of calm, I was matched up with a concerned sales professional who was interested in what I was looking for in a new car. My specific need was a 3rd row that could accommodate my 3 grandson's. The SUV she thoughtfully suggested happened to be the one. Other features also stood out. I have this thing about lifting the hood to observe and listen to the engine running. Apond looking at the next vehicle with a 3rd row, before I entered the driver seat, Rose put the hood was up for my visual and hearing the motor run inspection. For me along with no pressure sales, I appreciated Rose's concern for me ;the client to be pleased with the process. A pleasant car buying experience was the result of me being blessed with Rose's expertise and genuine concern for providing the client with positive outcome in the sale. Great job!

Peter, Connor, Brian and the whole team are amazing!!!! Peter is a Angel. My life took a great kick…read morein the Ass last year and Peter was with me all the way! They are all very Professional and Human.