DO NOT TRUST THIS DEALER…read more They sold me a "certified pre-owned" Subaru with bad brakes and tires. All CPO vehicles are supposed to be up to certain standards and they indicated on the checklist that these components were good. However, when I brought my vehicle for routine service 10 months later my mechanic found that the tires were worn to 2/32nds and brakes to 95% of wear. This was only after I put 5,000-6,000 miles on the vehicle driving on local roads and highways -- simply not enough time or miles to bring the vehicle from acceptable wear to urgent need of replacement. Attempts to address this directly with the dealer were very difficult as the sales manager Dan Pantori refuses to pick up his phone, return messages or emails. I was forced to eventually go through Subaru of America's customer advocacy department in order to get a response, which was that they they would do nothing since the vehicle passed their own in-house inspection. I am currently in the process of looking at legal courses of action since I believe this was gross mistreatment and I should not have been forced to pay for new brakes and tires on a CPO that was owned for less than a year and used lightly since purchase. I would strongly suggest staying away from this dealer. They are not trustworthy and not helpful. Update: The dealer reached out after posting this review and said they wanted to "rectify" the situation. I am awaiting a check for the amount owed for the new brakes and tires.

Waiting time is horrible!!!…read more Before scheduling I ask about wait times and was told the most I would wait was 30 minutes. I was scheduled for an oil change at 1030 am (which I was on time for) and it's now 1 pm and my car is still not ready.(it's 1pm). When I ask about a car was I was told that it would add another 2 hours to the wait, so if I decide to wait that would probably mean I'll be leaving here about 5pm from 10:30am, never again!!!!!

*edit* - It's my understanding that the people I dealt with are no longer there, so YMMV when it…read morecomes to service, price etc My ex wife totaled my ex car that happened to be in my name. Not wanting to be a crumb, I took the insurance money and got her another vehicle. Buying a used car is tricky but that turned into lucky when I ran into Christina from Concept Auto Group 1, a reasonably sized used auto lot on Boston Rd in the Bronx. After going to several dealers who basically wanted to push to me what was dusty on their lot, Christina asked me what my needs and budget were.Then she found me the car I needed. You'd think they would be a premium for that but, actually the pricing was fair. If that wasn't enough, since I needed the car in Ossining, they actually delivered the car for me(plus they took care of the DMV). What dealer would do that? Wow that took so much stress out of the deal. Check them out, ask for Christina. If they don't have the car you need on their lot, I bet they have the resources to get it. PS - I didn't need financing but, they seemed to be connected with several banks. So I'd bet that's not a problem either.

Family owned and great cars. Owner really cares about his…read morecompany and the type of vehicle they sell. No hassle no hidden fees and an amazing source for financing. They can get anyone approved.

Great experience here…read more Found part (Nissan Murano Tail Light) on Car-Part.com and was able to verify the part on Saw Mill's website. I called them and they were quickly able to verify the part in stock and confirmed the online quoted price. Price was very comptetitive, cheaper than many other competitors. I arrived there about 30 minutes later and was able to pickup the tail light in a few minutes. Condition was as described. Pickup and payment process was seamless. It was good seeing all of the employees working with customers and on the phone taking and answering questions. I was back home in no time swapping out the broken tail light. Definitely recommend based on my experience...hoping to use them for future needs.

Nasty rude workers please don't come here especially if you are a woman. Came here to buy a piece…read morethey made me wait over 2 hours for it. After it was ready they tell me to enter a restricted area and go pick it up myself. I go and the piece is at-least over 50 pounds.. then when I try to ask my dad for help..I have another worker yell at us saying you cannot be back here. And I processed to tell the workers that they sent me back here that I should be fine because I have a receipt... I go back into the waiting room thinking someone is going to help me because it is over 50 pounds and I just got yelled to not be back there but Another 20 mins go by...I'm just waiting and I'm speaking with my father complaining about the service and the manager overheard and processed to tell me to wait outside... Mind you it's under 30 degrees and raining! No one owned up to apologize or hear me out. I had one of the service workers try to apologize but it didn't help when all the other workers were in the back laughing. Please avoid as a woman it's hard enough to find a good mechanic and it sucks that in an auto part store they lack common courtesy and professionalism.

We located the EXACT car we were looking for on the Yonkers Autoland lot (model, miles, age,…read morecondition, trim/premium package etc). We are from NJ and I was a bit hesitant to travel to Yonkers to look at it but it was an easy ride and pleasant experience. From the moment we made first contact with their coordinator Rachelle, through our contact with the Sales Rep, it was smooth sailing. We paid cash and they did not upsell thousands of dollars to the price. They had a lot of nice/upscale cars on the lot, not old/beat up cars. They have a one bay detail and mechanic garage area on the lot so they serviced it before we drove it away. On the way home, no issues... car is rock solid and in fantastic condition! They also were able to work with us to give us temporary tags until we register in NJ. We are pleased with our experience. Thank you to the team at Yonkers Autoland!

Don't do business with please! ****Second update the…read moreattorney general states that this business is unwilling to work me . They can't do anything about it because they have not had a large number of complaints. So I would encourage anyone that has had a bad dealing with them to please contact the attorney general's office. They have advised me to explore takes g them to court . ****Update:Please note the only reason this company only responded to this review because I contacted the NY state attorney general. My original post was 1 month ago an owner responded 5 days ago hummm I wonder why? They said no record of my daughter's sale to attorney generals office. Really ok you can't find her how about asking for more information ? Instead you said she doesn't exist yet you say you stated that buyer is well informed. How can it be that she doesn't exist and she was informed. So which is it ?I am confused but the double talk. My name is clearly stated on my complaint and on my google review. Again they took advantage of kids one never graduated high school and the other just graduated. They also stated take it up with finance company about the rate. Again the company is whom they got for the kids. Also I saw a review that they would not sell a car for cash because they would not make any money on it. Typically according to my research the kickback to the dealer is 1-2% of the loan based on the interest rate. If I could give them a negative number I would. They sold my daughter a car at a rate of 25%. The kid asked what's an interest rate mean ? They said oh you just pay 25% more. They used some shady place called westlake financial which is an another mess with their crazy practice. I don't know how these people sleep at night knowing that they took advantage of young kids. Especially Alba Perletta the sales person. PS I only found out about this after my child was drowning in debt and almost ruining herself over this car. I would have never allowed it. They made it easy and appear that she was getting a good deal. All I can say is there is a special place in hell for people and businesses like this. Notice they have not responded! Also I saw the other review that a guy couldn't buy a car for cash because they wouldn't make money. Wow they are in bed with this shady financial place Westlake that charges 25% interest. Someone needs to shut them down. I will keep updating this review so it stays at the top of reviews. Ps it took months to answer back! You sneaky thief. You may it determine rates but you get a kickback from them. Also you stated to a innocent 18 year old that it's just 25% more if you finance it which is a lie

All there cars are overpriced and high mileage there even one with a check engine light on someone…read moreelse had to tell us luckily we didn't buy nothing from the owner whom name is Jason do your research

DO NOT BUY ANYTHING FROM THIS DEALER!!! I bought a van here on April 29. The owner Jason assured me…read morethe van was a great running van, nothing wrong with it. I expressed to him how I needed a good running vehicle due to kids and work. They then told me about an odyssey he had there. He advised me to go back in a couple days to get it inspected due to time. I messaged him that night to advise him of a check engine light that had came on half way. Mind you I live 2 hours or more with traffic from this dealer. He had told me to take it to my mechanic and let him know what's wrong. My mechanic asked for an invoice and they could not provide that. I then took it back when he had told me to, thinking they were gonna fix what was wrong, but all they changed was the brake pads. Meanwhile the rotors have some deep grooves on them but they advised me it was all done. I then leave for the check engine to come back on but now the abs and another light on as well. I then call him he tells me to take it back because his mechanic should have done more then just brakes and they also couldn't get it inspected. So a couple days later my husband took it back for him to somehow get it inspected how I don't know because til today I still have all the lights on the check engine the abs and the traction control light. He got the car inspected and told my husband to take it to the Honda Dealer to get a diagnostic done because at that point the doors sometimes wouldn't open or close unless the van was off same as the sunroof. The brakes are bad. So he said to take it to the dealer. I did that exactly and the girl Emily stated she called him 2 and spoke to him but once she started calling for payment he ignored her calls and his staff that works there as well! We called his cell phone and nothing. I had to pay dam near $500 for the van to have dam near $14,000. In repairs and no one wants to do anything about it when I left this piece of shot dealer with this van. I will never recommend this dealer to anyone ever again. Staff there acts like they care when they do not care for anyone! They treat you great in your face. They gave us drinks. Treated us good For what we knew and could see of coarse not all this other.

I called to schedule a service appointment - the girl kept me on the phone for 5 minutes and…read morewouldn't answer any of the questions I had. I was trying to schedule another visit. The representative at Subaru Service started yelling at me that they were open certain days or times. I asked her to let me know when the soonest appointment they had available was. She just kept yelling "we're not open late!" and "you can't come in on weekends." I responded by saying "I understand. I would just like to schedule a service, when are you available?" She would not answer me. I never got an answer of when they had an availability and before she hung up on me she just yelled "just go somewhere else!" I definitely won't be going to this location again. I find this to be extremely unprofessional and rude.

This review is LONG overdue. I went to get my cars oil and filter changed back in September 2022…read more Everything went fine until I got in the car -- it started making a whistling sound while idle and ruffling when the AC was turned on. Here I thought it could just be a leaf that got caught somewhere (silly me). I've owned luxury cars up until this point so my maintenance was always top tier and if something went wrong, I'd just bring it back and they'd fix for free. When I heard these noises, I just assumed maybe this happens when things are replaced in a Subaru (again, silly me). I popped the hood to only find that my COOLANT was drained... MY COOLANT. I have a 2021 forester so there is very little reason as to why the coolant evaporated especially when it was under 7000mi. Whoever did the maintenance on my vehicle drained the coolant since it was below 'low'... wow.. shady AF. Needless to say, I will not be returning to service my vehicle here. Ps- Steve is a wonderful sales person and I highly recommend him. Just don't do service here.

Ongoing AC condenser issue with my 17 civic…read more Bronx Honda - almost 3 weeks to fix it New Rochelle Honda - 2 weeks to fix it Yonkers Honda - 1 day to fix it I recommend Yonkers Honda service center for obvious reasons

I was ready to replace my 2003 Honda Pilot and planned to upgrade to a newer model. I already had a…read morepre-approval certificate and was prepared to make a purchase. When I asked the manager if there were any 2022-2025 Honda Pilots available for a test drive, he told me none were available. I then asked for a business card, and he claimed he had run out, even though I could clearly see a stack of cards on his desk. He asked me to leave my name and number and said he would call when a vehicle became available, but I never received a call. (500 Yonkers Ave location) The experience left me feeling dismissed and undervalued as a customer. I eventually went to New Jersey and purchased a 2024 Toyota Highlander instead, where the dealership treated me with professionalism, respect, and hospitality.

I just purchased my 2nd Saab from Dan Martin...wow!! simply fantastic!! Thanks Peter!!read more

I trusted all the 5 star reviews and purchased a Volvo S60…read moresite unseen. I shipped the vehicle to another state. Upon arrival I noticed a transmission line leak and the AC suddenly stopped working. I contacted Peter, scheduled the repairs and Peter stood behind his warranty no questions asked. Thanks!!