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    Mega Furniture - Mopac Parmer

    1.9 (66 reviews)
    Closed 10:00 am - 8:00 pm

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    Hunter M.

    They have some decent stuff here, although you're basically walking through an in person catalog (that doesn't even show everything they have). They have nothing in the back, everything is in a warehouse in San Antonio and must be delivered to your home or the store. Why would I come into a store to look at your online catalog or want something delivered for an up charge. I came in ready to spend money if, only if I get to walk out with something loaded up into my truck. If I'm getting it delivered I would just find the exact same item a couple hundred dollars cheaper (literally everything is up-charged compared to other websites, and for what it's not even in stock to pick up???). I left with nothing. The next day I came back in, decided I wanted electric reclining the different in price was nearly double ($1600 for a leather loveseat) okay fine. Still they wouldn't sell me anything off the floor. I looked at another one $300 cheaper. Finally they came back after giving me a hard time two days in a row that if I get the $1600 one they would let me take the showpiece with a 5 year warranty. Like what a shoddy way to run a business. How many couches are you really selling that you can't sell me this one and get another show piece in a couple days from your warehouse. So if I spend 1600 instead of 700 now all of a sudden you want to work with me and make a damn sale. Like I can't imagine that these couches are so expensive that they're not really making any overhead off of them, and they say they're shipping is really "fast" so I don't see why they would want to make a sale if they can get another one quickly. Now I know why the lady gave me a miniature water bottle because there was one tiny little skinny boy helping me load up this couch. No one wanted to help it was just me and him. This better be the best damn sofa I've ever sat in lmao. I do like it tho, I'm happy, it just took some finessing to convince them to let me take one home. I'm both irritated and happy at the same time. I'm gonna watch a movie sitting on my couch and chill in the AC. I hope I'm not going to regret this purchase.

    Very very horrible experience and I would never recommend Mega furniture. I did purchase a master bedroom set with this Mega furniture and I paid around $3700 . They delivered me the damaged set initially and I had to refuse my delivery. Later I had to deal with so called manager and this manager never responds on time as they already took my money. Other store associates try to help but they have no clue on what's going on. After one month they finally redelivered my furniture and I received a damaged furniture one more time. The 3700 furniture looks very cheap and it's like a used furniture. This is really really where I am upset that they don't refund your money and they don't deliver the right product. It's better to avoid Mega furniture and there are plenty of other stores which are better in service and deliver better products. This is my first and going to be last transaction with MEGA. This is a MEGA FLOP Service.

    This is a terrible store. They will sell you broken furniture and wont accept a return. I initially asked for a replacement, sent 6 emails, called 5 times, even visited the store twice, and they kept rejecting to replace it. After 10 wasted days and tons of communication I asked to return it for a full refund they finally offered a replacement. I lost trust in them and asked for a return which they rejected. I ended up paying $1136.62 for the broken item you see in the pictures. Please protect your money and time and do not buy from Mega Furniture.

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    Page 1 of 2

    Ask the Community - Mega Furniture - Mopac Parmer

    Review Highlights - Mega Furniture - Mopac Parmer

    I was greeted by Jesse Machado, He was extremely friendly, knowledgeable, patient and overall a great salesman.

    Mentioned in 3 reviews

    Read more highlights

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    Austin Premier Mattress

    Austin Premier Mattress

    4.8(164 reviews)
    4.8 mi
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    I want to start by first saying that the mattress we received was of extremely low quality for the…read moreamount that we paid. Falling apart with the first few days of removing the mattress protector to was it. We shopped for several days and visited multiple places because we have small children (under 5) that have severe allergies to certain materials. Shane assured us over and over that the 100 day trial was completely risk free and that in no way would the children be in danger of coming in contact with the material. I have that in a text from Shane. Low and behold the children did get sick and when we called to process the return Shane did everything except respond. When he finally did respond they sent out two guys who admitted they knew absolutely nothing about mattresses but they were instructed to leave it if it looked used. Shannon stated that in order to process a return they needed to be able to sell the mattress at a discount rate. But neither of the "professionals" in this instance ever evaluated the mattress. Only took the word of two movers who openly admitted to knowing nothing about mattresses. Still no response from Shane. Shannon however was brave enough to respond and stated that Shane would call me as soon as he finished putting up shelving in the back. Must be a large custom job because we still haven't heard from him. This is a completely different Shane than the one who was working so hard to get our business. Who seemed so knowledgeable and confident in the product he sells. Seems like he cared more about making money than he did for the safety and concern for our children.

    To start, I have never left a review but I feel I have to as this is the worst experience I have…read moreever had in my entire life. Days before the birth of my 7th baby, My husband and I walked into Austin premier mattress looking for a healthy comfortable bed. Shane helped us. He seemed lovely. We ended up choosing a very expensive aireloom king mattress for us and 4 full mattresses for some of our kids. We also got bed frames and protectors for them all. He said his beds were healthy and they would not cause us any health problems. I was concerned being a very sensitive person as I saw his mattresses were actually not organic and he said no one has ever had a reaction and we could try risk free for 100'days and get our money back if it's not for us. I also told him my concerns about having a home birth and being freshly postpartum with our baby, breastfeeding, and toddlers in the bed and he said it was fine. We took his word and paid for our order. The next morning I was feeling off about it, we tried to canceled the order. He held it instead. I ended up in the hospital and getting an emergency c section that next day. Now my healing looked even more different. Needing a bed, he once again told us to try his risk free and we went with it. It took three weeks for our bed to arrive being delayed for delivery, three times! Then the first week our bed was falling apart. Not to mention very uncomfortable. Time goes on in my newborn bubble... the bed doesn't get more comfortable and continues to fall apart. My kids have rashes all over their bodies, my newborn is constantly sick, and I'm getting so sick with the most painful inflammation that won't budge. Turns out we are allergic to this bed!! Took off the cover to see if it lessons and it does, just so slightly. Still awful! Still sick! We try to reach Shane for a return and he said we can't! We have now been going back and forth for about a week, still within the 100 days. Barely any response from them. I WOULD NEVER RECOMMEND THIS PLACE! EVERYTHING SHANE SAID WAS A LIE. HE SET US UP TO FAIL. PLEASE, GO TO AUSTIN NATURAL MATTRESS. This bed is 6,000$. We can't use it. Unfortunately, legal steps are our next steps. The stress this company has brought us with health issues and all is unbelievable. I will leave this review on every platform.

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    Factory Mattress

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    4.5(59 reviews)
    15.3 mi
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    I have a mattress I've always been in love with, but it's 10 years old and, and in the past 9ish…read moremonths, I've notice it's sagging. I really didn't want to have to buy a new mattress, especially right now, but here we are. The mattress I have (a Beautyrest Recharge Worldclass) is no longer made, and I was finding conflicting information in forums on what people recommended. I saw reviews about Robert here, and was hoping he could help me. He knew exactly what mattress I was talking about, and said that would help him find a similar mattress for me. I knew the firmness I wanted based on what I had bought combined with buying a plush mattress for my guest room that everyone raves about, but I can't sleep 1 night in there without feeling like I'm sinking. He had me try about 8 mattresses. The 8th one felt Exactly like my old mattress before it started sagging. It was just this feeling. I went back to a couple of the others (which were more expensive) to make sure. Robert was so amazing the whole time. Calm and just explaining the differences. I ended up choosing a mattress that Factory Mattress itself makes. It's called the Milton. It's similar to a Serta, I think. I had it delivered yesterday (they took my other mattress), and I slept so well! I wasn't expecting to on the first night. I always wake up in the middle of the night, but this was one of the best nights in many months. Thank you, Robert!

    Bought my mattress 8 years ago from Robert, and when i returned to shop for a replacement (due to…read moresagging), he suggested i go through the warranty process. After that was completed, I returned to purchase a new mattress but Robert was not available and another salesman assisted me. I was happy to complete the warranty process (which was fairly simple), I now find myself wishing i knew more about the refund process than i was told. First, the refund was a credit with the store, not an actual refund of cash. Second, although the refund could be used on any brand mattress FM sells, the warranty on the NEW mattress has the same expiration date as the OLD mattress. That is, the 10-year warranty on my new mattress will expire in two years. Third, i was told if I'm not happy with the new mattress, too bad. There are no exchanges or returns on mattresses purchased with a warranty credit. So looks like I'm stuck with a brick of a mattress that is nothing like the comfy one i tried in the store. Caveat emptor.

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    Mattress Firm South Lamar

    Mattress Firm South Lamar

    4.4(52 reviews)
    11.5 miBouldin Creek, 78704 (South Austin)
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    After being ripped off by Mattress Firm, We purchased two new NECTAR mattresses. way more…read morecomfortable than the Sealys were. I fully recommend them over Sealy. after a year with them, I bought a third one for my mother. my advice from experience... don't shop at Mattress Firm! buy a NECTAR online instead. Great mattresses. Great service. Great warranty. No B.S. 365-Night Home Trial Forever Warranty Free Shipping & Returns

    I had a situation. I needed a bed and I needed it fast. I walked into Mattress Firm on a Friday…read moreafternoon and sweet Miguel was the lucky man who got to deal with me. I was all over the place... in the middle of trying to sign a lease while hoping and praying that it would all get wrapped up in the next few hours so I could move on with my life. My new digs were about to be completely empty, but I didn't care... as long as I got a mattress to sleep on ASAP. For the last several years, I have been sleeping on one of the most top-of-the-line Tempurpedic mattresses (aka the Maserati of mattresses). Was I happy that I would need to downgrade? Not really. But I let Miguel know my story/what I was looking for and I asked for his expert advice. I was a little nervous that I was going to have to deal with an afternoon of used car salesman-like tactics, but it never felt that way. I'm quite a blunt and straightforward person, and I do not enjoy it when salespeople try to rip me off. I wasn't in the mood for that, and thankfully, I didn't get that. Once Miguel knew exactly what I wanted, he recommended a few different mattresses. I tried them all, and of course, I preferred the most expensive of the ones he proposed, but I am not going to skimp too much on a mattress. My health is my number one priority in life. Fortunately, I've never had back issues, and I'm not about to start now. I'd rather spend a bit more on a mattress to save me from the money I might have to spend at a doctor or chiropractor. I settled on the Queen Serta iSeries® 2.0 Hybrid 1000 12" Medium Mattress. To be honest, it didn't feel like much of a downgrade from the ultra-expensive Tempurpedic situation I was used to sleeping on. It was also a fraction of the price. Thankfully, there was an Early Black Friday Sale going on, so it was significantly less painful than the full price. Also, it was going to arrive on Sunday, which meant I would only have to spend two nights sleeping on a dreaded air mattress. After paying for the mattress and chatting a bit with Miguel (he's so kind and friendly!), I was on my way to buy an air mattress. Fast forward two days later, as a person who never deals with back pain, I had a bit of it in my lower back thanks to the cheap air mattress. When Sunday arrived, I couldn't wait to get my new bed. The delivery process was super smooth and the gentlemen who delivered it were very nice. They were quick to move the bed in and set up the standard adjustable base that came with it. I've now been sleeping on the bed for 5 nights and I absolutely love it! My back feels fine and I wake up very well-rested. I've come to the conclusion that if you have a ton of disposable income and want a bed that costs as much as a car, go for it! But, if you're being more economical and want a mid-range priced mattress, it's not going to ruin your life. I highly recommend this location of Mattress Firm, and if you're looking for honesty and great customer service, seek out Miguel. He'll help you find exactly what you need!

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    Mattress Firm Outlet - Capital Plaza

    Mattress Firm Outlet - Capital Plaza

    3.8(26 reviews)
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    We went here on Black Friday looking for a king split. The salespeople were busy but did get to…read moreus. My issue is that they started their pitch with the high priced black series without asking us our budget. Fine, but then we get to the nitty gritty of the BF sale with the free adjustable base. The sales rep then leveled with us that the base mode "was crap" and that he would quote us with the upgraded model which added substantially to the price. The crappy base model was just a bait and switch to get us into the store. Then he did the whole "this price is only good right now" which was followed by his offer to call another store to price match. Bottom feeder sales tactics on display! We walked out and got something comparable at another local store for $1300 less, aka a real BF deal.

    My boyfriend and I just went in to look for a mattress but the manager Julio's service was top…read moretier. We tried to purchase a mattress in California but felt so pressured but Julio made us feel comfortable instead of pressuring us into purchasing a mattress he really took his time to explain the pros and cons of the mattresses we were looking into and how to maintain it. Definitely will be coming back to Julio for our guest bedroom mattress. GIVE THIS MAN A RAISE bc not only did he provide amazing service but he also took the time to write down some restaurant recommendations in the area since my boyfriend and i are new to the area. Thank you again Julio!

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    Austin's Furniture Depot - O'Phannon sectional in Putty

    Austin's Furniture Depot

    4.4(189 reviews)
    5.3 miCrestview, Allandale
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    I discovered Austin's Furniture Depot after my visit to Upscale Cheapskate. This local furniture…read morestore has a Keep Austin Weird vibe. In fact, all their Austin signs and Keep Austin Weird signs were a draw to venture into the store. Austin's Furniture depot is located on Burnet Road and offers a unique mix of new furniture, statement pieces, and items from local artists. This is not your typical furniture store. Surprisingly, the Austin signs are quite affordable. I asked Shawn one of the store managers, what do folks do with all these signs. He responded by saying the put them in their homes and businesses. One of the eye-catching items in the addition to the signage, are the abstract and unusual artwork covered in shiny glass. I love abstract anything, therefore, I was very intrigued. They also had some individuals featured in the pictures with bold and colorful features. Shawn was friendly, knowledgeable, and very pleasant. He asked what I was looking for and took time to point out some potential selections. It was an overall very engaging and pleasant visit. Will definitely drop in again...

    My husband and I stopped by Austin's furniture to look for a couch. As we walked in we were greeted…read moreby two men. They told us that if we had any questions about any of the furniture to reach out to them. We walked around and sat on many different couches and tried out some stools. We explored the store together. We didn't buy anything from here but we saw some unique options.

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    Our Sleep Guide Online Mattress Showroom Austin - Testing a helix bed

    Our Sleep Guide Online Mattress Showroom Austin

    4.2(11 reviews)
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    This store is such a helpful resource when embarking upon the daunting task of finding a new…read moremattress. With so many direct-to-consumer mattress companies taking over the market, it's easy to get lost in a sea of write-ups and online reviews that leave you utterly confused about what makes a bed comfy and high quality without actually getting to check it out in person. Our Sleep Guide comes to the rescue with a wide range of online brands ready for you to test out. The folks who work there are friendly, knowledgeable, and low pressure. We arrived with a short list of beds to try and walked out with confidence about our pick. Even better, you can order through Our Sleep Guide for the same or better savings without sacrificing the sleep trial or warranty. A great overall experience!

    My husband and I stopped by here to test out a few mattresses after doing our online research on a…read moreHelix mattress. 1) it is great that this option is available given that there are so many direct to consumer higher end mattresses 2) as other reviewers have mentioned they do not pressure you into buying onsite at all. My husband and I took our time testing out mattresses with input from a sales floor employee. 3) and lastly - their prices are lower than what you can get directly from a the mattress providers. They are not lying when they tell you they offer lower prices. They are able to apply any available sales prices from Helix, Avocado, etc. and they have the ability to add discounts on top of that. My husband and I were not sold but then we went home and crunched numbers before going with ordering from OSG. It was hundreds of dollars difference for the same product. Our shipping was slightly delayed but overall not a huge issue for us.

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    Mega Furniture - Mopac Parmer - furniture - Updated June 2026

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