It's small, but has great selection and customer service! They also have fun events/sales that…read morecoincide with Kpop concerts in Chicago. Parking can be a challenge

I dropped by on my way out of town, and it was well worth the Lakeshore traffic! I found a sweet…read moreparking spot right in front of the store easily, and walked in to yes, BTS playing because it's Jindependence weekend! (And FESTA.) The wide selection includes singles, albums, light sticks, photocard holders, and local fan-made merch. I'm currently boycotting HYBE until they "Boot the Scoot," but I did buy three enamel Bangtan keychains and a "Fire" pin set from a fan maker, two of the keychains being for my besties. I also bought a cute pc holder to put Yoongi's hilarious OT7 photo wherein he looks like a CS major at your school. So glad this store opened, and it's right down the street from Choco Chico the sister K-beauty store, which is well-organized around the ten-step routine.

I've been in here twice now, and the staff has always been SUPER friendly. also, they have really…read moregood deals pretty much all the time. there's a great selection of albums! truthfully not a lot of photocards, but i've always been able to find some i like :)

Was in Milwaukee and had Record Head on my list. The store is huge and offers both new and used…read morerecords including other items. I searched the used section and found records that were on my wish list that were of great value. Street parking is limited. My tip is to park in the lot behind the store. If you are in to vinyl you will want to plan to visit Record Head, I am very happy I did !!

I am always impressed every time I stop into Record Head at 7045 W. Greenfield Ave. in West…read moreAllis/WI. A HUGE selection of new and pre-owned vinyl records. The staff is always SUPER FRIENDLY, Eager to help, and they offer the Best Customer Service experience in my opinion (no cap). The inventory of LP's is Crazy insane, The LPs are always so organized, which makes it great to easily search your favorite artist, bands, or groups. The prices are great and you will find exactly what you're looking for. If you don't just ask their incredibly warm staff members and if they don't have something that you're looking for nine times out of 10, they can order it for you. You'll leave feeling, that you had an amazing experience at Record Head. shopping and looking around at their wide selection of physical media from vinyl records, CD's, video games + gaming equipment, along with of musical instruments, stereo equipment, turntables, t-shirts (I mean this store has just about everything). As mentioned the entire staff at Record Head is just SUPER, SUPER Amazing, they build an amazing rapport whether it's your first time in there or you're 110 millionth time in there / I've been to a number of Record stores over the years in The Wisconsin area, and I've been met with icy, cold, frigid, and nasty customer service experience (overall), and sometimes all it takes is one bad experience and you're like I don't ever wanna go back there. Like with other record stores, it's almost like they don't want you to be in their store looking around at their inventory, or asking any questions at the merchandise. And when you've got a business, that is essentially your bread and butter, so to all record stores please take a seat and several notes from one of the Best records stores and customer Service etiquette. Also, you don't have to take my word for It, this place has been in business for 50 years. There's a reason why there still standing.

I went to fye yesterday morning on a rush to get a gift. They could not break $100 dollars on a $60…read moredollar purchase. I went around the mall just to find someone who could. I purchased an item from a store for $16! When I finally got back to get my item they shorted me a couple pennies saying they did not have change. God, I honestly would never go back purely by how un-prepared they are.

Has been one of my favorite media stores since 2015! Friendly workers, decently organized. Pretty…read moreoverpriced stuff, but that's expected with the mall. Tons of different CDs and stuff to choose from that caters to someone's interests. Awesome sauce

Well for starters, how about not listing an item as VG+ when there's a plethora of creases along…read morethe top edge and a literal hole in the back of it. Or, how about not referring to those creases and hole(s) as "minor cosmetic issues". Or, how about not listing it for over $30 above the average sale price on Discogs when the average piece sold at that price is practically in mint condition, if not still sealed, while your copy is opened, used extensively, clearly mistreated by either it's original owner or by your staff, and has unwanted tape applied by your staff on it to "fix the problem". Or, how about not making the buyer pay for shipping to ship a defective product back to your store. And if none of your staff is able to utilize any of my recommendations, how about at the very least, you and your staff not refer to collectors or hobbyists as "not-normal people with crippling OCD issues". That would be a good place to start. However, after talking with your staff on the phone recently, it's crystal clear that neither your staff nor your company cares at all about the consumer. I'm sure of it, that your staff and owner have the mindset of "there's always another sucker out there". Now, as a collector, I always read every detail about a listing just to be clear on what my expectations should be, however, after reading this description, not only am I shocked at how much the condition of the piece is downplayed, I'm utterly appalled at the hate speech used in the listing description. First, as a "limited" music store, I expect all of your staff to be more "OCD" than I, since you know it's so limited (your inventory that is) according to your namesake. Second, I expect the descriptions of your items to be thoroughly detailed without a hint of any of your staff being subjective when preparing an item to be listed. Third, I expect your staff to not participate in hate speech (the last line of your listing description, if you were still unaware of what I was referring to). Fourth, I expect that when a customer like myself needs to return an item because it's clearly not in the condition described in your listing, that you and your staff do the right thing instead of making the customer spend more money just to not have the item they bought from your store, and that a replacement or full refund (including the cost for shipping the item back to your store) be issued in a professional and courteous manner. And finally, if you and your staff are completely unwilling to make any of the changes I've suggested, then you just remove the listing altogether instead of trying to scam the next hardworking customer out of every dollar they have just so you can make a quick buck. If I could give a rating less than 1-star then I would. From this point going forward, I will NEVER place a single purchase on any item from this store for as long as I shall live. Oh and word is traveling fast around the "OCD" collecting community that your store over prices your product substantially, doesn't accurately describe the condition of your product and even downplays the severity of the damage caused, and refuses to try and make amends when an issue arises. I hope every single person who wants to purchase any item from your store, reads my review and chooses wisely and shops elsewhere. I hope the community in Wisconsin isn't similar to you and your staff, because if they are, then I'll be avoiding Wisconsin in its entirety. I've attached a screenshot I took from the current listing of ONE of the damaged items being listed on Discogs. For the tentative consumer reading my review, please choose to shop elsewhere. There are many other businesses that I would much rather purchase from and so should you. Also, for the store employee reading this review, please do not respond asking for forgiveness and to be given a second chance at rectifying the situation. Your staff has made it abundantly clear that an amenable solution will not be sought out by you, your staff, or your store in general. Thank you.

We were very impressed with their selection, organization & service!! 10/10 will be coming back!read more

Does anyone else love the smell of used books? New books don't smell like that…read more I was shocked at how big this place actually is. It just keeps going. And the stacks are TALL. The selection was great and they had a variety of different kinds of media. The bookstore has a lot of character, and I am already kicking myself for not swooping up Dave Grohls autobiography that was in the window. I may pop back over and snag it before my flight tomorrow.

TONS of great books! Very reasonable prices. Highly recommend this place for any book lovers.read more

Super fun record store with other cute items for sale. I bought these seeds for my garden. It turns…read moreout they were sold by local Milwaukee artist as apart of his merch. Started listening to his music today!

I've stopped in here a couple times and both were great experiences. Staff is very helpful if you…read moreare trying to find a specific record. There's a great selection of various genres for vinyl and CDs. Pricing seems fair and they have a rewards program for regulars.