Excellent customer service. I live out of state and noticed…read morethe store had an amp I wanted. I ordered directly from the shop and then called them and confirmed receipt. Chad stated the order was received and it would ship that day (Sept 18th) to arrive in one week. It did so on the 24th. Well packed and sounding great. Thank you Cream City Music.

Terrible seller!!! Don't buy here unless you hate your money…read moreand time! Rude customer service and they tried to lie and steal from me on a return. Despicable!!!!

Paul is awesome! Super flexible, great studio, friendly atmosphere. I have a special needs son,…read moreand Paul's calm presence made it, so my son felt comfortable and started engaging and learning right away. The calls before lessons are super great for us as well. Paul is super awesome.

Paul was a Jerk. He lectured me more than he let me play. I've been a musician since 1st grade…read moreplaying the piano. He belittled me and made me feel like I was really bad at the guitar. He never encouraged me and when I finally quit his lessons and found another instructor, he would NOT stop texting me. He's a stalker and not worth anyone's money! Do NOT go here. Don't waste your time or money!

I came to guitar center about 5 years ago when my two kids wanted to learn drums and guitar. I…read morewould sit and visit with the lessons lead and eventually ,I decided I should take lessons as well. I was matched with Xy. I love her energy and passion for music. She is an incredible teacher! I've purchased several guitars, and drums from this location and appreciate the expertise of the staff. They have several faces that have been constant through the years and I appreciate their kindness and patience when I have questions. I highly recommend them for your music needs.

The guy at the repair desk was condescending, unhelpful, and downright rude at times…read more I purchased a beautiful PRS and some elixir strings around the holidays, and noticed the action was way high and even after trying to change it myself, it was still not to my liking. I missed the return policy so I was fine paying for whatever was wrong with it. I drove half an hour to this location to get it checked out, and the guy was super condescending to me the whole time. I'm a young guy, an intermediate player, and I don't know much about the technical side of guitars, but damn, was he really making me feel stupid. Dude was rolling his eyes at me every time I said I didn't know something. I bought a kapo and a guitar strap, and the guy checking me out was on the phone with someone else the whole time. If I'm going to buy a guitar I'd honestly rather drive twice the distance to the Chicago location. The guys over there are dope and ACTUALLY helpful. Anyways, support local businesses.

Helpful store reps and great customer service! Lots of inventory to browse and buy from.read more

Fair offer for my old equipment. Very prompt responses. Easy to do business with. Thanks Music Go…read moreRound!

There so helpful and they have great prices for every instrument! The teachers are so nice there…read moretoo.

This is a nice little music store! It obviously sells all types of instruments, but what makes this…read moreplace cool is that there are a bunch of different mini rooms made for giving lessons. I take a girl that I watch every Thursday to her guitar lessons with a guy named Sergio. He's very nice! He understands how to give lessons to children. All of the employees I have encountered have been super friendly, which is nice. There's also a decent sitting area where you can wait for your lesson. They also have a back room where I have attended a toddler music class. This was cute and fun.

I was looking for a five piece tenor set. A nice worker took his time helping me pick out the best…read moreoption. I will most definitely be coming back.

Great and fast service! I have had my alto saxophone fixed here a couple of times. They repair…read morein-house so they usually only need 1-2 days! They are also very reasonable with pricing. Usually my repairs are less than $40! They are also family owned, which is awesome! Highly recommend!