My first optical experience was amazing!! The staff and doctor went above and beyond to make it an…read moreefficient and pleasant experience. Even when there were issues with my wacky insurance , they were fun and helpful. Highly recommend!!!

From the owner: We always put our patients eye care first at our Shopko Optical of Machesney Park location. Our…read moreexperienced optometrists provide primary care for all ages, including comprehensive eye exams, prescription eyeglasses and contact lens fittings and the detection and treatment of eye conditions and diseases.

I have been going here for years and have always had a great visit. The previous Doctor was…read moreprofessional and cared to meet his patients needs/concerns. Victoria and the other girls are very professional! My last appointment will be my last visit at the Machesany location. Dr. Siby Francis was RUDE and continued ignoring my concern. After repeating myself over & over again, he seemed to be unaware or didn't care that I was upset. After my frustration, I told him I was done and proceeded out the door. He didn't try to apologize nor stop me from being so upset/leaving to resolve the problem. My family and I will not go back as long as he's the Doctor!

Had a lens fall out of my glasses and stopped in to have it reinstalled. The manager, who was…read moreprofessional and courteous, took care of the problem...reinstalled the lens, cleaned my glasses and gave me a cleaning cloth. All this took less than 10 minutes. Additionally, the repair, lens cleaning and the cleaning cloth was NO CHARGE! Great customer service! Thank you!!

I went in for eye exam and new glasses. I have a very high prescription. All details of testing…read morebefore I went to see doctor were explained. The doctor thoughly went over issues to watch for since my vision is bad. He took his time and went into detail every step of the way. I felt valued and well taken care of. Next, time to pick out glasses. They first make sure it is a clean and safe environment that you are not handling/trying on after anyone else without it being clean. The frames I picked out, they gave me honest opinions about them. I was even lucky to be there when new frames came in. They even went through the new stock to help me find a good style that fit me and the thick vision that I needed. Last to fit me. I couldnt believe how James could tell how I was reading a near by sign with my old glasses. I was reading more toward my bifocals. James has helped me before as I could not clearly see my computer screen. I am looking forward to my new glasses. The whole staff was attentive and friendly. I highly reccomend Eyedeal for all your optical needs. Best part they have good prices along with great service.

I've beengoing to Eyedeal optical for at least 25 years. It is without a the best optical shop…read moreI've ever visited. Great service, great people, and unbelievably affordable. I spend substantially less money there than when I used to get glasses & contacts with insurance at other stores. I have progressive polycarbonate trifocals with amazing frames and they cost me a third of what I was quoted somewhere else. And even though the value is important. Service is even more important to me. They are the place to go and I highly recommend you call them today. Ask about the really cool prescription sunglasses they can make you in any color and style. For under $100. Way to go James.

Walked in with NO appointment and broken glasses. One of the staff took the pieces and said the Lab…read moreManager would restring them in a few minutes. In just a few he brought them to me and said, "You're good to go." I asked about the charge and he said "None." I clarified that I had not purchased them from Eyeglass World and he reiterated, "No charge." Fixed glasses AND strengthened my faith in humanity. Beautiful. Thank you!

I made a appointment and was seen in a reasonable time frame. They prescribed me some glasses and I…read morehad them filled elsewhere because of costs. I picked up my new glasses and was able to see less with them on than I could without them. So I went back to Eyeglass World and they rechecked my eyes and gave me a different prescription. Apparently my eyes improved in the week that it took to get my new glasses because the new prescription is not as strong as the first one. So then they billed my insurance for another eye exam and another pair of glasses. The new glasses I can see better than the original but they are still not right. I went back to using my glasses from 2 years ago just to see decent. They are crooks there. I don't think they have any idea what they are doing and they don't honor their work

I've absolutely DO NOT recommend MyEye Dr. Every single time we've been there they upcharge my…read morefamily for glasses to make more money. They didn't submit anything correctly to the insurance. Spending $600 on a pair of glasses after insurance is beyond ridiculous. Took me over a month to get it figured out. Which finally they ended up taking care of it. But it shouldn't have been an issue in the first place. My family and I won't ever go there again. I didn't care for Dr Corrigan either. She was very arrogant and dismissed my questions and concerns. Save yourself the trouble and don't go here!

Hands down the worst eye glass center I've ever been to wanted to just pay for contacts that miller…read moreeye center sent over and they were sooo unorganized and unprofessional couldn't find the prescription and when I said I would go elsewhere the girl up front gave me mad attitude - Stay far away from these people this is how businesses go bankrupt

My first pair of glasses, was told by a friend I could have bought a pair of $10 cheaters....but…read morethe charged me over $700 and they had a black friday discount they wouldn't offer me, just because Im using insurance. Also was told i would get them within the week, looks like their weeks are 10+ days. No looking out for the customer, just looking to line profits.... Said one thing when buying, but something else happen. Talked with a manager, nothing changed. Someone from corporate need to look into this location. I will never used this location or LENS CRAFTERS AGAIN!

went in to buy a pair of non prescription sunglasses they had in stock. They would not sell them to…read moreme without setting up a file on me. I gave them my name but did not want to give my address, email or phone number. I was going to pay cash, no need for them to have all this marketing information. I was told it was for warranty but the manufacturer will cover any warranty with a receipt the store. They refused the purchase and I left. I went down the street to Shopko Optical and made my purchase and at a better price. We will never go again.

This place is so unorganized I had an 11:10 am appointment noticed I was running late so I called…read moreto inform the office ,which I was told was fine. However, when I got there I was told they were fully booked. Do not go there they are very unprofessional and only has one eye doctor in office. Avoid this place go somewhere else.

Doctor gave me an incorrect contact lense prescription and would not replace a box of contacts I…read morepurchased because of his error. You can bet I will never go there again.

We had a good experience with getting 2 pairs of regular glasses and a pair of sunglasses for my…read morehusband here. The website had a 2 for deal so we used that. The manager helped us (I forgot her name) and she was helpful, and nice, as were the employees we dealt with that day. All three pairs were made in 30 minutes. (it's quick turnaround if they have the lenses in stock). We got texts letting us know and when we got the third text we headed back to pick them up. They noticed some sort of issue with one pair in the meantime and were already remaking them when we arrived so we waited a few more minutes but we are happy they caught the issue before we left. I will go there when I need new glasses.

Sucks, just sucks. New lenses placed in old frames. 24 hrs later frames break from an obvious…read morecrease in the metal nose piece. Unapologetic and unhelpful.

Dr. Malik is an amazing doctor and great surgeon. He has been taking care of my eye problems for…read moreyears. Also has done surgery on many family members. I highly recommend his office!

From the owner: Dr. Malik strives to personally offer the best care possible to Lasik patients, cataract surgery…read morepatients, and all those who need eye care in the Rockford, IL area. Our facility specializes in many areas, including: LASIK Surgery Cataract Surgery ReZOOM Multifocal Lens Refractive Surgery PRK Corneal Transplantation Eyelid Plastic Surgery Glaucoma Dry Eye Treatment Malik Eye Institute offers an array of ophthalmology services in a comfortable, relaxed atmosphere. Ophthalmologist, Dr. Masud Malik, and his friendly staff provide the highest quality eye care using the most sophisticated technology available and are dedicated to helping every patient enjoy the best possible vision. Contact us today for more information or to schedule an appointment. We look forward to seeing you!

This is a Mom and Pop store. I cannot tell you how happy I am with this place. I've been to all the…read morelocal chain eyeglass places and some very miserable experiences.... This is NOT that place! I first found them about 1.5 years ago when nobody else would do the work I needed. They were the ONLY place I could find that would fit lenses on a special frame I already had. I had Airsoft/ski goggles with special frame inserts. They were happy to take care of my needs and exceeded my expectations. I have since had them do custom work like this again and have always been extremely happy with not only the results but the experience. Today I had a lens fall out on my sunglasses. I did not buy them here. My warranty has run out at the local chain store I got them from a few years back. I just thought they deserved my business after my previous interactions and brought them here. They gladly fixed them for me and absolutely refused payment. I actually tried.... This is more than a business. This is a husband and wife with a honest soul. When I need another set of glasses, there is no doubt in my mind I'm coming back here.

The only place to go. ALSO the only place in Rockford that have opticians with actual DEGREES in…read moretheir field!!! The Whalens are great.