Super nice and knowledgeable staff. Rented a wheelchair for my Dad for 1 week. No hassle when…read morerenting for another week.

We went in looking for a solution to allow my husband to sleep after rotator cuff surgery. Terri…read morehelped us by first showing us wedges they had available. He had already tried that and it was worse than our couch recliner. She suggested that renting a powerlift chair might be helpful. It was on the pricier side, but the only other idea she had. Well, we thought about over lunch and just decided to just purchase a chair. Terri showed us the options and let us just try out the chairs on our own time. We never felt rushed. It was obviously more than we originally thought of doing, but we are sure we won't regret it in the future. The only thing that didn't make us happy, and why this isn't four stars, was the price tag. We picked the chair we liked best & thought the price was what was on the tag. There were options below the big price, like heat & massage, which were things that could be added to the base. Oh, but the material that the chair used was on that list (which we didn't realize because it was not a common name). It was not in the large number on the price tag and added $900 to the price. We didn't know this until we were checking out. We do not blame Terri for this, but the company that thought this was a good idea. The tag should have had the final price, before taxes & delivery not the base price if you could buy it off of the floor like we did.

I hate that this is the closest pharmacy to my house because I've used it for years…read more Their employees are atrocious. I go there tonight to pick up a prescription that was due on the 4th and they tell me that I didn't call it in- I'm sorry, what? Come back at 2:45 pm today- still not ready. Come back at 5:05? It's closed. I said wait can't you see if they're still here? As a school personnel we do that. I get businesses have hours. But when we went inside and asked about it I was treated horribly by the two workers there after I explained my situation. The one person was about 20 year old woman dark hair dark tan skin. Called me a karen because I said I wish I would have had a notification about the time when I called earlier. My daughter was upset and cried. I strongly dislike this cvs and hope it closes.

I have been here multiple times now and I dont know why this store is less than 5 stars. The staff…read moreis very nice and helpful. I interacted with the cashier the pharmacist and everyone was willing to help. Definitely a good cvs.

The pharmacist at Walgreens is terrific. I cannot remember his name but he has a beard and…read moreglassess. I came in to pick up the prescription for my wife who had arthroscopic surgery on her leg earlier in the morning. I needed to pick up aspirin for her to relieve possibility of blood clots and a a pain killer prescription. I spend abut 10 minutes looking at the wide variety of aspirins. I went to the counter and asked him and he told me I should select a low dose and something else which I cannot recall at the moment. He also told me the aspirins are included in the prescriptions and explained to me the dossages and frequency of the pain killer and the aspirins. I was very nervous coming from the my wife's surgery and he took time to explain the prescritions and dosages. Thank you so very much. This is why we have been using Walgreens since I was a kid growing up in Chicago, the employees care about their customers.

Have never seen a business so unorganized could not find my scripts waited 20min got a very rude…read moretech i was talking to someone else on the speaker while she was with another customer very frustrating I'm done with the drive thru the counter is not much better the customer doesn't have any priority i might go somewhere else

The Pharmacy is the rudest and angriest group of people I deal with on a regular basis. I have…read moresubmitted my insurance card 4 times yet every time I attempt to retrieve my medication my card is not in the system. I had a lady named Sheryl take over my issue. Sheryl's way of handling things it to scream into the speaker as if the customer did something personal to her. She is unhinged and out of control. I had to call the manager who kindly figured out half of my issue. With Amazon being an option and CVS down the street, you would be crazy to endure such verbal abuse to simply pick up medication.

Pharmacy staff like most Walgreens have bad customer service. They pick up the phone and…read moreimmediately put you on hold without saying anything. I was on hold for 10 minutes while they kept picking up the phone and placing me back on hold without acknowledging the hold time.

I've never faced such an unpleasant experience as being forced to reverse a transaction after point…read moreof sale. Something wrong with the manager who so freely wasted my time to benefit a corporation after a mixup that was clearly the fault of the business.

As a lifelong Chicagoan, I'm kind of nostalgic for all the old "groshery stores" we've lost since I…read morewas a kid - from the small corner store to the Jewels, Dominicks, Nationals, and, of course, IGAs. So I'm naturally drawn to shopping in the last survivor Jewel when I can, even though I have to drive past Meier and Walmart and Fresh Market to get here. Saying that, this store always seems to go out of its way to convince me it's not worth the effort. Out of milk - or out of date milk even - items positioned will-nilly throughout the store (egg nog on an end cap in the veggie section?), aisles crowded with stockers throughout the day, not a soul around the liquor and wine department, etc., etc. Today it was the deli department's turn to disappoint me. I noticed on my phone app that they had cajun turkey breast, so I stopped at the counter to pick up a half-pound. Instead of a pleasant greeting, I got "What can I get you?" When I asked for the cajun turkey breast, the lady started looking for it. She ended up having to open a new breast. After opening the breast, she put it on the slicer and started slicing. She never asked how I wanted it, never stopped to show me the thickness, never offered me a taste. Maybe that's a lot to ask, but it seems like regular ol' customer service to me. After she handed me my slices, she said, "Anything else?" No smile, no thank you. Nope, sorry to put you out. The Express Checkout is just as curt. You stand with 10 other people waiting for another express cashier to open up, and only after the line gets down to 2 or 3 does someone come along to open a new register. Then they yell, "Next!" over and over until you scramble over to their counter. The other cashiers and staff are generally just as curt. I don't blame the staff really. This Jewel's been like this for years. Now they're making the staff all wear stickers on their shirts that say "Clear" to signify they've passed some kind of health check in these Covid days. Anyone want to bet the check is anything but a cursory set of questions and a forehead temperature check? How demeaning must it feel to have to display a tag to tell people you're not infected. Sorry folks, last time at "the Jewel" for me.

Ordered medicine I was told would be delivered within a couple hours…read more Next day 2pm and still no delivery. Since I had a doctors appointment nearby, I decided to go and pick them up myself. The pharmacy tech gave me attitude because they're ready to be picked up by a courier! I said "Yes. That was the plan but NO ONE has delivered them! They were supposed to be delivered last night. Can I just pick them up myself now?" She was upset she had to cancel the delivery order. Made me feel like it was MY FAULT that they didn't deliver it?!? What is going on? How about you deliver things when you say they will be delivered and I won't have to go do their job? Everyone there is ALWAYS MAD AND GRUMPY! Does anyone know how to smile anymore? Very disappointed that their service continues to be so bad. May have to switch to another pharmacy.

I'm done wasting my time with the Walgreens in St. Charles on Main Street. The people ,except for a…read morefew, are rude, angry, and not knowledgeable. It has become a dangerous place to depend on for your health and medical prescriptions. No surprise that the Walgreens stock has plummeted and is one of the worst performing stocks in this country. We have supported our local businesses for decades, but I think we would all be better off if it disappeared. With the exception of a few, very few, this is a collection of unhappy, rude and ignorant people, and I'm referring mainly to the pharmacy and some of the people, including the management in the main store. Sorry to leave such a bad review, but I think it's important for people considering going to Walgreens in general. I have left very few negative reviews in my life and it pains me, but the level of service and rudeness is unacceptable. There have been so many instances that I've lost count. If I could've left no stars on the review I would have.

Never had a problem arranging and retrieving our numerous, monthly prescriptions at the Wilson…read moreStreet, Batavia Walgreens. They all do excellent work and are always pleasant/civil, always working to do their best.

Buyer Beware!! Check your receipts! Was charged 18% sales tax today at the Walgreens on Fabyan &…read moreRandall and when I asked the very helpful associate she rudely growled to me "We don't control the sales tax". Oh really?!?!? So now merchants can charge whatever they want for sales tax? I will be boycotting Walgreens and sharing my experience with as many people as I can. Check your receipts people!!!

I have been to this CVS about 10 times in the last few weeks and not only do they fill my…read moreprescriptions so quickly but they're also so kind and helpful. The drive thru line is never much of a wait either.

I had stopped their Saturday evening 1/22/22 after leaving Delnor E.R. To pick up a prescriptio,…read moreThis CVS is suppose to be a 24hr pharmacy, When I got their your pharmacy was closed, I had to call E.R. back & Have them send my prescription over to the Osco on Randall & route 38, Why are you listed as a 24 hour pharmacy & Then not be open, You should notify the E.R. at Delnor that your not 24 hour pharmacy, Waste of my time especially with being in pain

I am an epileptic. They took days to fill my anti-convulsant meds. Additionally I was prescribed a…read morerescue medication and they took 3 days to fill it when it was available at state st, but I can't switch the prescription because it's a controlled substance. Very unprofessional. I will be changing locations for good. Not sure who manages this location but they need to figure something out asap!...

The pharmacy team is so blatantly rude at this location. It's as if they've lost any sense of…read morehumanity at all. They care zero about the customer.

The overly popular mass merchant, smooth self checkout, smartly integrated app and payment options,…read morereal easy to use gift cards saved on my phone. I typically only end up here with gift cards because besides the random ten or so favorites like strawberry mushroom smoothies, produce is below average. Aldi gives better value and quality on all items. There's no b-grade produce here which is disturbing to see corporations happy to price gouge consumers and ruin farmers excess. So tragic this country has no curb or control on waste or efficiency, the same goes for business policies. Employee treatment remains too low for the massive income generated each year. Walmart selection and brand options are overwhelming without being that well priced. Ice cream is especially obnoxious to see how little five bucks gets now. Only Target makes everything here look fair.

I love this Walmart but I went to get my eyes done here and this lady Kimberly was rude didn't like…read moreher attitude either I usally don't mind but it's not the first time iv had a interaction with her other lady's and doctor were nice an had a positive attitude