I went the 1st day to get my brakes done ...after he looked ha said they were fine for awhile longer so sent me home spending nothing. I came back to have another issue looked into and it's a bit more challenging than anticipated but I thrilled that I now know what is wrong and how to go about the repair. Often information for the right price is priceless. Outstanding service from friendly, efficient , well trained staff. I'd recommend THIS Meineke to everyone but it seems everyone already knows. So get there very early it's first come first served. read more

Went to this place for an oil change and this is what i got, they put the wrong filter on it and now it leaked all over my brand new driveway. Was not able to tell first because was rainning the last few days but then my truck started to make knocking noices and dashboard was showing the oil symbol. Had to take a day off to fix it my self and now they dont want to be responsible for nothing. BE AWARE OF THESE PEOPLE DONT TAKE YOUR VEHICLE THERE THEY ARE INCOMPENTE read more

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Went to Meineke to have the exhaust manifold studs and gaskets replaced on a 2003 F250 V10 which is a common problem. Price was high at $3052 because they said they had to extract 8 of the studs. 1 year later and RIGHT AFTER THE WARRANTY RAN OUT, we had an exhaust manifold leak while towing on vacation. My husband took it apart after arriving back home and found the first bottom hole on the manifold was drilled incorrectly and crooked with the broken stud left in the hole and the new stud cut and ground to a point at the end in order to try in make it stay, also the second hole on the bottom of the manifold was broke and the stud was not removed, with the new stud cut short in order for it to supposedly work. Which is where the leak came from. Two heli coils was installed only on easy to reach ones. But, two other studs were cut short because they didn't extract the old ones. Piss poor service and quality for an overpriced job that wasn't done correctly, THEY LIED. Stay away and save money with a quality service center. read more

I gave a good review in the past. I later realized parts were missing from my car. Dust covers, pins for covers and screw caps over my valve cover gasket and other otems were missing. Some type of disposable packaging was left on my valve cover gasket. My motor eventually died. I now have a car that I will not take to this place. read more

The waiting room absolutely reeked of stale cigarettes. This place wanted to charge over 1k to replace two tires, alignment, and an inspection. Hell no. read more

The prices they quote you here are incredibly higher than what just about any other shop in town will do the work for. I even pulled up the price for a muffler they were trying to charge me 500$ for on eBay for 120$ and when the sleaze-ball behind the counter realized I wasn't a sucker he just shrugged his shoulders. Not sure how these people sleep at night. Buyer beware! read more

Everyone was friendly and they kept us updated on the status of our vehicles for our state inspection. We took three cars in and the first needed an oil change and some work. We decided if the second needed the same we would go elsewhere but both other two cars passed with nothing needed. Thank you for great service read more

NEGATIVE STARS. I took my son's car there to have it checked out because the ABS and traction control lights were on. I get a call that it needs new brakes, rotors, and something with the transmission to pass inspection. I told them I didn't ask them to do an inspection. He said ok and I approved a charge for $200 diagnostics for the lights (outrageous charge btw). Later they call and tell me what's wrong and that they haven't started the work on the other stuff and I say "great, I didn't approve work on that!" CHRIS gets on the phone and yells at me that I approved it and he's not letting me back out. He says he has possession of the car and he'll do what he sees fit. Long story short, I have to get my lawyer involved, threaten to sue them, and send the owner a recording of that conversation before they'll agree I don't have to pay the $1,300 worth of repairs I TOLD THEM NOT TO DO. STAY AWAY FROM THEM. They shouldn't be allowed to do business. Meineke Corporate won't do anything because they're "locally owned and operated." read more

This is THE MOST AWFUL place you can get service done. I set an appointment for state inspection a week in advance and brought my car in at 1pm. Waited until 5:40pm until someone called me saying they can't finish the inspection today. Don't ever come here read more

Horrific. Used to be one of the best places in town. I dont recognize any of the workers now. They charged $105 for a basic oil change. No high mileage no full synthetic. Thats ludicrous. Its $60 a mile away and 3 months ago they charged $55. Their oer hour rate is $169 an hour. Thats dealership rates. Worst sign of all. They send u a text for feedback after your appointment. I clicked on the link and you get a message that says "feedback disabled for this location." I wonder why? DO NOT GO HERE. its not the place it used to be. read more

Meineke Car Care Centers - Bill for oil change and hourly rate. - Auto Repair Near Me - Charlottesville, Virginia

Ordered tires for a specific date, no tires and no courtesy call to reschedule. Hard pass on this location. At least for now.

I recently had the pleasure of interacting with Meineke, and I must say it was an outstanding experience. From start to finish, they demonstrated exceptional professionalism and kindness. I was impressed by their prompt service, and the attentive approach of the staff and the manager, Chris, who made me feel like a priority. If you are looking for reliable, efficient, and friendly service, Meineke in Charlottesville is the way to go! 5 stars Thank you! read more

Had overheating issue and took to Meineke. They charged $800 and suggested replacing the engine at a cost of $5,000-$6000. Had car towed to API and replaced the radiator to fix the issue at a cost $800. Stay away from Meineke unless you want to make a donation!!'no read more

I didn't get any vehicle work but when my family was having a carsick emergency and pulled into their parking lot the Meineke team was AMAZING! They were incredibly kind, compassionate, and helpful going out of their way to offer care and supplies. It was definitely a situation that would've been drastically more stressful without their kindness. THANK YOU! read more

I came in on a rainy, cold day with a low tire pressure light. While they were busy. They got me in quickly and filled my tires. Friendly staff. Highly recommend. read more

I went to Meineke because I suspected my brakes needed replacement, and it was also time to replace my spark plugs. I scheduled an appointment and was quickly informed that my brakes were fine and that they replaced the spark plugs. Seemed great! I was happy they didn't perform unnecessary maintenance. $226 for the plugs. Then the saga began. Driving the car later, the check engine light came on and it wouldn't go over 40 MPH. I brought it back and they told me it was one of the ignition coils, which they replaced. $310 more. That didn't fix the problem. I brought it back again and they spent hours messing around in the engine, including replacing fuel injectors. They still couldn't fix it, and returned it to me still broken, but did not charge me. Until this point I was frustrated with the situation, but pleased that they were being honest and that they didn't charge me when they couldn't fix the problem. At their instruction, I took the car to the Mazda dealer in town. Turns out the problem was the fact that they didn't use OEM plugs, which I felt they could have figured out. Also, they left one of my fuel injectors uninstalled and just sitting in the engine bay! And lastly, I was told that my rear brakes were so worn down that there was metal-on-metal contact and it would be unsafe to drive home. This is why I feel they deserve one star - their maintenance was shotty and left my car in worse condition than it arrived in, they left parts uninstalled under the hood, and failed to diagnose my brakes properly, the latter two of which are serious safety issues. Use at your own risk. read more

Amazing service! I love that they take pictures of everything and tell show you what is wrong. Also, the guys are just so damn friendly. Ty so much! read more

horrible service. made an appointment and sat for over two hours before they ever took the car back. Was leaving on a significant trip the next day and the air conditioning work they did was virtually useless, the change engine oil light came on before a month had gone by and to top it off, spent the entire day there. they used to be a reputable place I could trust but I will never use them again! read more

Was told my vehicle would be ready by close of business only to get a call saying it wouldn't be ready until Monday. We told the man at the front desk that I am a travel RN and needed my car to leave town on Sunday. Then a gentlemen called back and stated he made a mistake and was supposed to contact a different customer. He stated he would call when my car was ready for pick up. Now when I call, there is no answer. Now, I have no way to get back to my travel contract job Monday. read more

However long you think your worst case scenario I n your head is, they will take longer and are not good with communicating. Take business elsewhere. read more

Let me preface this by saying about a month or so ago we brough our 2012 Kia Optima in for an oil change, and everything was great. I'm not sure what has happened since then to change the level of competence and customer service, but I highly suggest you do NOT bring your car here. Today, we dropped the car off and requested the team look at the front driver seat to determine what was broken as well as inspect a rattling sound on the front driver side wheel. The car was dropped off at 11:45 am/12pm ET; we were told they were closing at 4pm but the diagnostic works should be complete by then. At 3:15pm, we had not received a call to provide us an update, so we called the shop and we were told to head back over because the diagnostic work was done. We were also informed that a thorough inspection was performed, and that the seat could not be repaired today because they didn't have the part(s) and would need to order them. They suggested we get work done to repair the rattling noise, but said they would have to book a different appointment given that they were closing soon. Everything else that happened after that phone call is an absolute nightmare and I cannot believe this business is allowed to continue to function. My fiancé arrived to pick up the car shortly before 4PM, only to see that the car had never been moved, and then to be informed that someone had lost the keys. That's right, the repair shop with the ONE job to keep the customer's keys safe and visible - LOST THE KEYS. My fiancé sat in the waiting area for almost an hour with no updates, while NOT A SINGLE PERSON WORKING THERE thoroughly looked for the keys. They told him they would call someone to "make a new key AND a new fob" but it would be another 2 hours. He grabbed his third Uber of the day and came home. When he returned to the shop for the FOURTH time today, they gave him ONLY a key, NO FOB. So now, the price of the car has just decreased because we have a key but no fob. Since they are closed tomorrow, we have to wait until Monday to MAYBE receive the "promised" fob. The staff was nice enough to not charge for the diagnostic work as well as the creation of the new key and fob, but that in NO way makes up for the mind blowing lack of customer service we received today. We will NEVER be going back to this institution, or any other Meineke location for ANY reason. You have lost customers FOR LIFE. Seriously, what repair shop cannot even keep track of the customers' keys in a 4 hour window? It is just unbelievable what happened today. I am currently waiting for a call back from corporate to discuss this in further detail with them. Shameful, absolutely shameful what happened today. read more

Sanford is the man, all the techs and everyone super clear and straight to the point. The value is what you expect and with everywhere else always in competition this place doesn't play. Fast and efficient and very pleasant to communicate with. Don't waste their time, and they don't waste yours. read more

Ladies BEWARE!! Price gouging is real here...the labor charges are insane and there is no recourse

Went in for a hose and was told it would be over 4000 in various repairs. Heard them on the phone with 2 other customers and the repairs would amount to over 4k. Days later it developed problems unrelated to what was initially brought in for. Maybe a coincidence but I say beware. read more

Just terrible, the mechanics are awful.. my boyfriend and i went in to get his Oil changed (YES a simple oil change!!) and right before we were gonna pull off the car completely died and wouldn't go, it started up but then died immediately they checked it out and HAD NO IDEA WHAT HAPPENED?! I just simply don't understand how this all occurred and now we're out of his car that he just bought, yes it's a 1999 Audi but it was in great condition before we brought it in and now it won't run at all. DO NOT BRING YOUR OLD FOREIGN CARS HERE!! SIMPLY STAY AWAY !! read more

I wanted desperately to reduce the sound of my 2003 Tiburon GT's exhaust. I spent a lot of money making it loud, but I am not 25 anymore, and the noise was more than I can bear. The folks at Meineke recommended replacing virtually everything. I was prepared for the worst, but they did what I thought was impossible. My car just sounded like a normal car again. I could not be happier. read more

Meineke Car Care Centers - 2003 Hyundai Tiburon GT - Auto Repair Near Me - Charlottesville, Virginia

Absolute SCAM. I was told a simple service and part would be $5,500... Bullshit. I took it to another family friend shop and was able to get the same service done for $1,400. Overpriced, scammers, and slow as fuck. NEVER go here read more

Ridiculous: takes weeks to get a simple state inspection appointment and even with an appointment, takes two hours to get it done- even when waiting on site! Even when the inspection was done, I was told it would take 15 minutes to put the sticker on. Not 15 minutes in the end- took nearly 30! read more

Tldr: friendly professional service, diagnoses my car and didnt try to sell me on unnecessary procedures. Long wait time if they are busy, but they will tell you that upfront, so it isnt a surprise. Friendly service even when they are absolutely swamped. I brought my car in for a diagnosed because it had developed some new sounds following my drive down from Maine. The guys here were able to figure out what was causing the new noises, that my rotors were etched and that my power steering was making noise. They also told me that neither issue was a safety issue or going to cause long term damage to the car, my (recently replaced) front brake pads were just going to wear out faster. I ended up walking out of there with a plan to check on the issues when I came in for oil changes, and take care of the rotor/pads when it was needed. One of the things I found most impressive is that they didn't try to sell me on replacing the pads and rotors right then; they were honest about both issues just causing noise and the accelerated wear on the brake pads. That is the kind of professional service I like to see from a business. Based on this visit I'll definitely be bringing both our cars here for service, and if you need something for your car I would recommend giving this location a try. One caveat, they were swamped today and they were quoting 2 to 3 hours for some service work. I'd recommend making an appointment early in the morning *or* calling ahead to ask how busy they are. The guy at the front said some days are swamped like today and some days are slower, so call in advance if you're short on time. read more

My son took his Toyota Tacoma in for an inspection. They failed the inspection because of play in a the front wheel bearing. The estimate to replace it was over $1,000!!!! This included a new hub assembly which was $275. This is less than a 2 hour job, and the part from Toyota is only $225 and aftermarket is around $100 (which is what they would use). The Toyota dealer charges less than $600 to replace the wheel bearing. I have personally done 3 of these as a do it yourselfer and the whole job takes me 90 minutes. In addition, they found several other items not affecting the inspection that were misdiagnosed. They said the CV joint boot was split, it was literally 2 weeks old and the grease on it was from the installation - they said it was ripped. They wanted to replace the whole axel. All I can say is for those of you with students at UVA, make sure to stay clear of this Meineke garage if they need service on their vehicle. They are clearly taking advantage of kids...... read more

Took my car in for an oil change and tire rotation appointment. Ended up getting an inspection report that wanted to sell me $1,225 in services. I spoke to a Meineke technician on the phone and asked for some time to make my decision. I immediately called around to other shops and found the same services for literally half the cost. I called Meineke back to say I did not want to go forward with service, and even offered to pay for the inspection labor, but I was told that would not be an issue and nothing had happened to my car. Once I go to pick up my car, I am met with $215 of repairs that I was told I was responsible for. The worst part of it all is I could have had the same services done down the street for $100 less. Super snakey. read more

Since the company does free brake pad checks I took it there when the brake light came on in my BMW. I knew my front brake pads needed to be changed so wanted to see if they'd be cheaper than the dealership. It took them 2 hours to look at the car while I waited there and then tried to tell me that even though the brake pad was still there but needed to be replaced in the next month, I should have my whole braking system redone (pads, rotor, fluids) and since there were a few bugs in my air filter (that got changed within the past month) I need that replaced too. It went from a free service and maybe $150 for the brake pads to trying to get me to pay $900. Tried to tell me I didn't know what I was saying and they were uncomfortable letting me leave and drive my car...please never go here!!!! read more

This place has been our go-to for 20+ years and many cars. Great communication and great service every time. No more. This location is now under new ownership and has become completely dysfunctional. Not only are they unable to fulfill their commitments or give accurate status information, but they are to the point where members of the staff are literally using expletives to describe other staff members and the general dysfunction of the operation. Stay away. read more

made an appointment to get my car inspected 7 days before hand. Day of appointment went in and was told they couldn't do it that day. wanted me to make an appointment for 1 week later. my inspection would have expire, he said don worry the police won't stop you. yeah no thanks. worst customer service out there. read more

Ok, I;m biased-- as a guy who works around the country, I tend to deal with national chains-- easier to get follow through when you're a thousand miles away from where the work was done-- that being said, I really really really like these guys-- Mike and his crew are Old School Gentlemen-- guys who go outta the way to help out the customer, even when ya shows up ten minutes before closing, with a headlight that blew (I know-- I shoulda just did it myself-- but for some reason Ford has engineered the truck to where ya hafta dissemble the front end to get to the bloody holder) Finest Kind guys-- a pleasure to do biz wityas! read more

We have had a generally good experience here. We always go back. They have done competent work & their prices are very fair. My wife won't go anyplace else. read more

I took my car to the meineke n Charlottesville va, my light was coming in and this guy introduced himself as a cruise he left the herd and you check the oil he brought the little piece that holds the hood up. I told him he walk like he didn't hear me. The two other guys were very good in approachable and helpful but this guy is absolutely horrific Chris. I am not happy with Chris. read more

I wish I could give negative stars!!! Horrible experience at this Meineke! Customer service SUCKS!!!!! Zero communication! Had my vehicle a total of FIFTEEN hours all to say I had a "faulty wire" which was changed. I was charged $350.00. One day later, the damn check engine light came back on with the same exact message it read two days prior. I drove straight there (0730) expecting they would fix it, or at least look at it. They had my car 5 hours, and no update so I called and was told they were "Googling what it might could be" but it was still in the parking lot because they were, "just swamped and short staffed." Are you kidding me????? Take your car somewhere else!! This place is a joke. I found a REPUTABLE shop and it was diagnosed, fixed, and I was placed in a safe, reliable car to drive in the interim... unlike these morons that said I was safe to drive. Currently waiting for a call from cooperate. You better believe I called Cooperate to complain and want a full refund for my time wasted, shitty customer service, and a service that was performed (if it even was...) that was in fact not needed whatsoever. Ridiculous!!!!!!!!! I would not even take my bicycle here. read more

I've already written a review on Google from the last time I had work done at Meineke, but my second experience there was just as good, so I had to find some way to pay it back. Long story short, the first time they saved me about $1200 in unnecessary repairs a different mechanic was trying to convince me I needed. This second time, I brought my car in for a noise in my left front wheel, and a burnt rubber smell every time I drove it. They found out that it was just a rock lodged in the brake pad, they fixed the issue, and didn't charge me a cent, not even for labor. The honesty and generosity of this business is amazing, definitely the best mechanic I've ever dealt with, by far! read more

Lol they tried charging me $800 to pass inspection for apparently "water damage" in my head lights & apparently I have two back tail lights out? I brought my car to another shop and they didn't even see any water damage or condensation!!! Also none of my back tail lights were out!! We had always trusted Meineke car service and have gone to them for years but now never ever again! They literally suck are are trying to rip you off!! Take your car anywhere else, don't even bother with them. They are a joke and a scam! So disappointed in them! read more