I went with my parents to help them pick out a kitchen backsplash, bathroom floor tile, shower wall…read moretile, and shower floor tile for their new in‑law suite. There were so many amazing options to choose from. We were greeted so warmly by several employees, and ended up working with Shannon, who was fantastic. She helped us finalize our choices, asked smart questions we hadn't even considered (like grout color), made thoughtful suggestions, and recommended an anti‑stain sealant for the tile we selected. We left feeling completely confident and excited about the selections--and I called her a week later and she still remembered us. For anyone curious, we chose: * Kitchen backsplash: Casablanca (Aqua) * Bathroom floor: Grespania Bolshoi Navy * Shower walls: Docklands by Grespania (Blanco) * Shower floor: Penny Round by Hyde We can't wait to see everything installed. I'll come back and update with photos once it's all in. Thank you, Shannon and team!

From 2022 to 2024 we had an excellent until our sales rep retired. We were then assigned a rude…read moreadolescent, Devin that refused to provide any service, training or add any value to my showroom and whenever we called we would wait weeks for emails or calls to be returned. Not worth dealing with this, too many good companies out there!

Selection is limited…read more The quality of the cabinets is above average with friendly service and decent prices.

I saw the previous reviews and was concerned. The reviewer who criticized them may have been…read moreunaware that they are a distributor, not a direct seller. If you call them they will give you the names of merchants within a 10 mile or larger area that sell their cabinets. The cabinets are solid wood and good quality, not top of the line but good for the home owner on a budget. My daughter has had them for over 5 years and they still look very good. The contact there was very efficient and gave me the names of three stores within minutes

Monique and her team transformed our house from ordinary to amazing! She rearranged some of our…read morefurniture and decor in ways we never imagined. She brought in really interesting artwork and various figurines that made our home like a showplace! Even our realtor commented that our beautiful home was brought to next level with her staging. For the very reasonable designer fee, we are convinced that it increased our sales price more than 10x the cost of the staging! I would recommend Serenity Designs/Monique to ANYONE considering selling their home.

We called Monique in mid-March, aiming to list out house by the end of May…read more She and her assistant were great: we got a to-do list - which saved us having to argue about the relative merits of his/her taste - and she made a plan for the things that she wanted to bring to freshen up some of the rooms. Once we had done our chores (mid-May), she was back with the loaner items and they set the house up carefully for the photographer, and gave us instructions about how we should re-create the setting before showing the house. She does exactly what she says she is going to do, with a minimum of fuss and I would work with her again in a heartbeat.

Diana is an unusually gifted and reliable professional. I had a number of battle-scarred antiques…read more She saw them on site, assessed what processes would achieve what, and provided a reasonable estimate. They have never looked better! She is a clear communicator, very very knowledgeable about furniture and what it's made of, and comes through every time re the forecasted time frame. Her work is right on par with much more highly priced professionals - and believe me, I've tried them so I should know. This one's a winner.

I cannot say enough about the Pink Pinecone! Diana is amazing. She works with you and takes time to…read morefigure out your vision for whatever piece you want refinished or changed. Her artistic ability and creativity is awe inspiring. She took an heirloom piece that was passed down from my mother in law and is very special to us and turned it into a family treasure! I never thought this piece would be able to be restored. Not only did she restore it, she made it look like something out of a catalog but was able to preserve its natural vintage beauty. I will be using the Pink Pine cone again. If you're looking for someone to help you either keep or redesign something special for you, look no further!

The worst customer service on the planet . The salesman I had must have come from a used car…read moredealership. He sold me the product then when I had a problem denied he even talked to me even though i had his business card in hand pretty funny now but not at the time. I complained to the main office and they could care less . Bad product with worse service.

We use them as a corporate supplier at the university I work at in Boston. I haven't had a problem…read morewith their customer service really. They are prompt, friendly and efficient taking my order. And when I order regular sheets of laminate they get delivered the next day to the campus. One 4x8 sheet with delivery is less than $90.

We had finally decided to renovate our condo and had no idea what we wanted. In comes Brad and…read moreKendra to the rescue! They were very thorough and had a lot of reference material we could look at to help us narrow in on our vision. Both Brad and Kendra asked us a lot of questions of what we were looking to achieve and through our input were able to come up with a final look we were absolutely thrilled with! They were very responsive and quick to follow up and came up with multiple alternate ideas when we were unsure about something. Overall we were most happy with the design and color choices that perfectly matched what we had pictured in the back of our minds. They are very flexible whether you're a person who love every minutia of choice or want to throw caution to the wind and let them use their imagination to come up with a design! We would strongly recommend them if you want a unique design or vision that has yet to be discovered!

I was overwhelmed at the prospect of staring at paint chips and second guessing my selections…read more Brad came in and did a walk through on short notice. He accounted for the flooring, direction of light and our existing furniture and transformed our dated home with his paint selections. His picks were spot on. He followed up and communicated with us impeccably. Save yourself the headache and let his eye do the work!

I hired Gray Oak Studio to design my living and dining area. Leah, Sonia and Michelle understood…read moreexactly what I wanted (neutral with pops of color, no clutter, more storage) and have created a beautiful space, despite quirks in my apartment (off-center rooms , radiant heat in the ceiling). They have made my apartment look so warm and inviting - it looks like it could be in a catalogue. Their selection of furniture and accessories was spot on - perfectly sized for my home. I second one of the other reviewers - they picked items that I would never have sought out on my own and their use of color and texture makes the whole space pop. My apartment finally feels like a home and it's been wonderful to walk into this lovely space every day! They were very communicative and highly responsive during the entire design process, gently persuaded me to trust them during my periods of nervousness, and stayed within the planned budget and completed the work in a timely manner. They were wonderful to work with. I would highly recommend this team!

We had completed a significant renovation to our home, but by the time we got to the end after…read moreright after selecting the paint colors and a few pieces of furniture-decision making on the space stalled out! We needed help with the finishing touches such as book shelves, furniture, rugs, and window treatments. I spoke to a few designers, and really enjoyed Leah and Sonia's approach and style. I would love to work with them again!

Carol is amazing! I cannot get over the transformation that my living room made. She kept it true…read moreto our style, used existing furniture and gave me a lot of confidence with color. I can't wait until our next project!

Carol helped me re-decorate my bedroom starting with the paint color and wrapping with the wall…read moreart. She shopped, hung pictures and curtains, re-painted frames - you name it, she can do it. She has great people that can help with things like curtain alterations, too, which saved me a huge amount of time and energy. I am in love with my master bedroom! Carol also helped me arrange furniture to accommodate a new piano; gave me great advice on how to use the space on my deck and porch; and gave me a bunch of tips throughout the house just in the time we walked through the rooms. I highly recommend Carol - but be warned - once she gets started you're going to want to re-decorate your entire home!!