I was very pleased with the care I received from the nurse Jackie , she was very friendly and…read moreprovided excellent care , listen to my needs and was here on time when needed , conscious of my needs and feelings I wouldn't have someone else take care of my needs , took care of my peek line until removal.

This Health home care has been a wonderful experience. The wound nurses that visited me were kind,…read morecaring and did their job amazingly . Sylvia was always punctual, gentle and compassionate. Autumn, also a wound nurse was sweet, caring , and super friendly . The people at the office have been helpful and always willing to assist in anyway possible . Star med, keep up the great work in taking care of patients in their home.

My father suffered a severe stroke that left him unable to walk and greatly affected his memory …read more The team at PVCC provided excellent care for 6 months. My father is now able to walk again with the therapy that was provided. During all my visits , phone calls , emails and multiple meetings to aide my father the entire team proved themselves kind, professional and very patient towards my dad and my family. Thank you again Itzel

My family had a very difficult experience with Pomona Vista Rehabilitation Center. My mother was…read moreplaced there following hospitalization and required very specific medical care, including strict dietary restrictions related to a feeding tube and recent surgery. Unfortunately, there were serious communication and care concerns during her stay. Despite repeated efforts to inform staff about her medical restrictions, she was given food that she was not supposed to have. This led to complications, including her feeding tube becoming dislodged and requiring an emergency hospital visit. Even after the hospital provided updated instructions, it felt like important information was still not being clearly documented or followed. In addition to the medical concerns, it was very difficult to get timely responses from staff, and we often felt that our concerns were not taken seriously. This created a great deal of stress and worry for our family during an already challenging time. We ultimately requested a transfer to another facility closer to home so we could better advocate for her care. I strongly encourage families to stay very involved, ask detailed questions, and closely monitor care plans if their loved one is placed here. I am sharing this experience so that other families can be informed and prepared.

I can't say enough good things about this company. I had a previous hospice company that really…read morewere lacking in compassion in my opinion, was all about business. I switched to Appling Hospice Care and they were one of the most organized and supportive groups of people I've ever met. They quickly made me and my mother feel like we were in good hands. I'm giving them 5 stars and that's only because 10 stars aren't an option! Jeffrey M.

I can't say enough good things about Appling and the care they have provided for my grandparents…read more As they've aged, Appling has been an invaluable partner, consistently going above and beyond to ensure my grandparents receive the support they need. Their services have been not just essential but truly exceptional, offering peace of mind that I couldn't have achieved on my own. From their professionalism to their genuine care, Appling has made navigating our family's care situation so much easier. I highly recommend them for any and all elder care needs.

If you're looking for compassionate, reliable, and professional care for your loved ones in…read moreSouthern California, I highly recommend Brio Home Health Services. Their team truly goes above and beyond to provide personalized care while treating every patient with dignity, kindness, and respect. The nurses, therapists, and staff are knowledgeable, attentive, and genuinely care about helping patients recover safely and comfortably at home. Their communication with families is excellent, making the entire process smooth and reassuring. Thank you, Brio Home Health Services, for your dedication and commitment to providing exceptional home health care. Your compassion truly makes a difference in the lives of the families you serve. Highly recommended!

I am pleased to write this review and highly recommend this agency. Brio has been my Home Health…read moreprovider for about 2 years -- and counting. The visiting nurses are Sheryl and Crystal, and what a team they are! They are professional, patient, accessible and attentive. These ladies take excellent care of me: I have time-consuming woundcare needs; they put me at ease and never rush our visits. This professionalism and customer service-oriented practice extend to Brio's office staff as well. Emma, Edgar and Lisa -- to name just a few -- have been friendly, pleasant and very responsive to my inquiries and concerns. They are quick to find solutions, whatever the problem. If you need a Home Health provider, I would recommend Brio, without hesitation.

Country oaks care center is an amazing convalescent facility. My son has been in 13 facilities and…read morecountry oaks is the best

Lack of medical equipment""" my dad was sent over to…read morecountry oaks care center from Pomona Valley Hospital on July 3rd.. I'm assuming the social worker would know what the care that my dad would need there. As having a Plorox catheter to have fluid drained from his lung. A urinal catheter. I had talked to a nurse Friday cuz my Dad was supposed to have his lung drained every 2 days the staff there did not even have the plurix bottles kit they only had one bottle there after scrounging around for 5 minutes and their facility room... I actually had to go home to get the rest of the kit thank goodness I live only 10 to 15 minutes away. They were supposed to have ordered new equipment far as Friday my dad said they only ordered one bottle that he told me today which was only a 500 l bottle and that did not even have the kit so country oaks was unable to drain my dad's lung today being a Tuesday.. they had to send him over to the emergency room back over to Pomona Valley because they did not have the equipment to do it this is very unsat for a care facility of 78 people as I had talked to one of the directors today... Also meals there are horrible as I've read in the Yelp reviews in the past and I could see why they have a 3.3 rating their sandwiches only have one piece of meat on there which is probably about five thicknesses of a piece of paper.. my dad even requested to have a grilled cheese sandwich one night and the people says they can't make a grilled cheese sandwich my dad asked why they said because they were out of cheese"""really the other night he had a pizza there which was on a tortilla with tomato sauce and cheese.... I don't know how that's called a pizza but in the Mexican culture I think it's called a quesadilla.... But however their menu said Pizza... Also there menu selection as I looked at the menu didn't even make sense it starts off by weeks instead of the days of the week or month.. and I says what do you mean first week of Summer second week of Summer third week of Summer I've never heard of such a nonsense. I says how is this so confusing when you should have a calendar with a date on it and a month I was expect something out of the military with these type of acronyms or planning but I don't understand how a care facility has that type of a setup.... Also I requested them if they have a new patient to come in to make sure they have a covid screening other facilities that I go to check these out such as Pilgrim place which were my dad was at before which I give a five-star review compared to country oaks...I told the people at the front desk it doesn't matter if you're asking the patients if they have any covid symptoms when they're not testing the patients for covid symptoms itself... I think my argument over the phone was pointed in the right direction... One thing I do have to say is the place is air conditioned compared to another place that we looked into a couple days that had two safety violations that was there for the first 10 minutes I was there.. course the man next to my dad was coughing and the doctors now saying that my dad may have pneumonia again as my dad is a stage 4 cancer patient with a very weak immune system that was a reason why I wanted to have a covid test done on him he was negative thank goodness. However I do not recommend country oaks since they do not have proper equipment to meet patients needs if you're going to accept a patient from a hospital you need to know what their needs are if you cannot make their needs why make the patient suffer and have to go back to the emergency room because you have a lack of equipment...... Jason Ballard retired Navy veteran P.S. when I was there the other day with my aunt one man was yelling for about 10 minutes in Spanish saying that he needed to go to the bathroom I never saw any nurses come to an attention quickly to help that man's needs......

My mom spent about 2 months at CMCC. This facility is filled with caring cnas and lvns at nursing…read morestation 2. They have worked here for a long time and know what they are doing. The RN evaluator is also caring, friendly and very capable. If family is involved and communicates they are willing to work with you for the care of the patient. The housekeeping staff is friendly and kind and always want to help. My mom needed doctor appointments and transportation and this was all arranged by the hardworking social worker. She handles the care meetings and coordinates care as if she was a case manager. She handles the hair salon and even additional nursing attention as needed. She walks around and checks in on patients. At discharge she handled all the needed items for home care and worked hard to advocate for my mom. Admission staff was awesome. They were very welcoming and made sure she had coverage with her insurance. They are great to work with. The doctor that oversees the facility was not easy to communicate to in part due to her availability. She is a full time doctor seeing patients in her office during the day. She made an effort to call back after hours but my own schedule also got in the way. It would be best if the doc attended the care meetings upon admission so goals and care can be discussed clearly. It was difficult to pinpoint care plans. Staff would send message to doc that family want to discuss care and it was hard to receive info back quickly or at all. Maybe if the doc was present at limited but fixed hours on site it would help. PT/OT was good and made an honest and persistent effort to assist recovery. It helps if family is involved and asks questions regularly. My mom was independent prior to her medical issue so the goal was set to return her as close to that as possible. You have to make it known to them where she was before very clearly. Otherwise she may be released too early and becomes a fall risk. The food staff is very nice and concerned. They made an effort to give her Greek yogurt often for her digestion. The food is otherwise not very tasty or presentable and comes from the main facility. I'm sure the quality in Claremjnt Manor assisted living is better than in the rehab unit. My mom ate mostly in her room and so could not ask for extra items from the kitchen as those in the dining room. The dining room was filled with behabing persons that need assistance eating and this was hard to see for her to see while eating. She is a social person otherwise. I would definitely recommend this facility. They have helped her recover through 4 events in the past year and a half. No place is perfect but Claremont manor care center does a great job. They want to help and truly care. We are lucky to have them in Claremont.

I would like to thank the entire team at Claremont Manor Care Center for the care they provided my…read moremom while she was there nearly 2 years. It gives me comfort knowing that she was well cared for and loved by many of the staff members that provided care to her.

The driving lessons themselves are okay, but dealing with the driving instructors can be a real…read morepain In the ass. Just a heads-up for anyone considering to have driving lessons at Casa Colina. The price for each driving lesson is now $225. It used to be $150 per session, but it increased around June or July. Another issue is that they require you to practice driving outside of your scheduled lessons. I was threatened that she may cancel my appointments if I don't practice driving. Even if you explain that you have a busy schedule or other commitments, they don't seem to be very understanding or willing to work with you. If you all want to be idiots on taking driving lessons at Casa Colina, it's ya'll funeral!

Casa Colina is so beautifully thought out! This place does not feel like a hospital. The decoration…read moreand the cafeteria is so good. My grandpa was staying here for a while until he got released. He received physical therapy and unfortunately was in the ICU. The service, care, and staff were amazing. Although my grandpa isn't here anymore, I thank the staff for being attentive and so helpful to my family.

If you are looking for a nursing/rehabilitation center for a loved one Trellis Chino seems to be a…read moregreat place. We had to find a place fast for my mother in law after her surgery and Trellis kindly accommodated her and our family. New facility, literally walking distance to Chino Valley Medical Hospital. Safe neighborhood, easy access location - very close to the 60 freeway. Facility is big and very clean, nurses are attentive and rehabilitation center looks excellent. Daily rehabilitation with patients and very good food service. My mother in law has her own private suite room with a window and the bathroom that is very big. So far she is very happy in this place and I definitely recommend. Date of visit March 2023

DO NOT TRUST THIS FACILITY WITH YOUR LOVED ONE. If your…read moreloved one needs professional medical care after a hospital stay, please think very carefully before choosing this facility. While the building looks nice and the rooms are private, that is where the positives end. In our experience, the medical oversight was deeply concerning. The physician refused to adjust treatment plans despite clear and ongoing signs of decline. Even as our loved one showed both objective and obvious symptoms worsening over time, no meaningful changes were made. There appeared to be a lack of proper assessments, and when serious issues were identified -- primarily because family members insisted on testing -- there was little urgency or corrective action. Staff did not consistently follow orders and did not seem to recognize signs of medical decline. Concerns raised by family were often minimized. For three days we requested that our loved one be transferred to the ER due to significant changes in mental status and severe migraine symptoms. The physician refused. When EMS was finally called, emergency personnel immediately recognized the seriousness of her condition. We had to sign a waiver to transfer her to a hospital 20 minutes away because she was considered unstable -- yet staff at the facility continued to say she was "fine." Within days of transfer, her condition deteriorated to the point where she could not speak or swallow and became nearly unresponsive. We were preparing funeral arrangements. She later described experiencing severe hallucinations and believing she was in hell. It was profoundly traumatic for her and our entire family. We also discovered she was not receiving the correct dosage of a critical medication that had been ordered by her previous facility. This likely contributed significantly to her decline. Had we left her there even one more day, we firmly believe she would not have survived. Our loved one had none of these issues prior to admission to this facility, and since receiving proper hospital care and being restored to her previous treatment plan, these issues have resolved. We will be filing formal complaints with the appropriate medical and licensing boards. In our opinion, this facility is not equipped to safely manage medically complex post-acute patients. If your loved one only needs stable rehabilitation, it may be adequate. But if they require close medical monitoring, I strongly urge you to consider other options. Our family went through an avoidable nightmare. Please advocate aggressively for your loved ones.