I've struggled to find care where Ive felt comfortable or understood…read more Melody health took my concerns seriously and now I'm getting the help I need. Elsa and the nurses have been patient, kind and genuine. Girls up in the front are welcoming, quick and efficient. Couldn't be happier. Thank you girls.

Great doctors here. They truly listen and care about your concerns and needs. I would recommend.read more

Today my mother accidently went to the wrong medical office and arrived to her visit late. Instead…read moreof asking to reschedule her appt. She was made to wait from 920am approx to after 1pm. She is an elder patient with no lunch no snack. I am very concern patient was treated poorly, with no concern. My mom has been member for over 50 years approx. Terrible service from Dr. Robert Mah, MD. There is no reason to make anyone wait that long because they are to old to remember the right office. Everyone has a bad day.

Our first time here at Upland Kaiser for my daughter's check up…read more The quality of care and service we received were exceptional by the attending physician.

The people working here have zero business in this profession…read more I was in the process of getting tested for ADHD. One of their nurses said to me "you don't even have ADHD." I asked if hat he meant. He said because I wasn't diagnosed by a doctor as a child that I didn't have it. I was later tested for ADHD and found to have always had it. Another nurse (Dr Macquarie's nurse) told me I should think about "surrending your life." Aka she told me to kill myself. This same nurse told me that I'm a "pill junkie" when I mentioned that my first ever dose of ADHD medication didn't work for me (other doctors have confirmed the amount I was initially given is usually given to young children. It was less than 5mg. The average adult takes 40mg). Like truly, dealing with their nurses has done more psychological damage than the actual disorder. I get physically sick when I have to talk to my current doctor about medication because of Dr Macquarie's nurse. Dr. Macquarie's nurse was so rude and so uninformed about mental health. She didn't even seem to think ADHD is a real disorder. She said so many things that infer she thinks it's made up. It makes you really not trust the doctors when their nurses don't believe in them. If you are looking for anything - don't go here. It's so bad that if you get in a car accident in front of their office you'd be better off bleeding out in the street.

If I could I'd give negative stars. In July Dr Gordon was ill. I had a major depression episode and…read morehe could not help. Understandable since he was sick. But he had no back up. His staff had no idea what I could do. I went to urgent care after a visit from the police. They were called after I called my insurance company for help. I was desperate.

I have had nothing but great experiences with this medical group. I recently just had covid for the…read morefirst time and when I called on a Tuesday to make an appointment they got me in for as soon as they could which was understandably on a Friday. Since it was covid and they take that seriously my doctor called me the next to do my appointment early. I was extremely appreciate of that. They are always very friendly and efficient. I myself am a medical assistant and have been in this field for almost 10 years now. I can tell you 100 percent that I fully recommend them as your primary care physician!

I have never been super satisfied with this medical group but today's visit or lack there of really…read moresealed the deal. I had a virtual appointment for this morning at 9:45. The nurse called me at 9:24 to do intake paperwork. While on the phone with me asking me questions her cell phone is ringing and continues to ring. She clearly isn't focused on what she's asking me and has to repeat questions that I have already answered. She says your appointment is at 9:45 and the doctor will send a link right before your appointment. 9:45 rolls around, 10:15 rolls around and still no call or link. I reach out to the office where I'm told that the Dr has an hour grace period for virtual/phone appointments. I was never informed of such policy so I decide to wait a bit longer thinking it should be any minute. At 10:40 I still have no link and decide to call the office again to see if I'm actually going to talk to the doctor today. A staff member then lets me know that the doctor has an hour before and an hour after grace period. I have never heard of this before and again was never informed of this policy. So she reaches out to the office to see if they can see me now. Now the time is 10:45 so we are coming up on that hour grace period ending. She comes back on the line to tell me that they aren't answering their phones. So I did not see the doctor and found out that apparently this medical groups policy is that when you make a virtual/phone appointment you can wait around for 2 hours and still not see the dr you made an appointment with. Very unprofessional and we'll be looking elsewhere for a new doctor. I don't recommend this medical group.

So many great people, love going there! They can help you for any of your Primary Care concerns.read more

I cannot say enough great things about the rehab facility that cared for my grandfather while he…read morewas healing from pneumonia. From the moment he was admitted, the entire team showed such compassion, professionalism, and dedication to his recovery. One person who stood out in particular was his nurse, Amber. She was truly exceptional. Amber went above and beyond to make sure we were informed every step of the way. Whether it was changes in his care plan, updates on his progress, or just reassuring us during tough moments--she was always there with clear communication, kindness, and genuine concern. I never once felt like I was in the dark, and that peace of mind was priceless. My grandfather made incredible progress during his time there, and I believe the support and care he received played a huge role in that. Thank you to the entire team, and a special thank you to Amber--you made a difficult time so much more bearable, and we are truly grateful.

My elderly mother has been going here for 2 years without any answers or follow through. Its…read moreimpossible to contact office because the number is a call center in India. She has been waiting since February 2026 to get a bone marrow test & has yet to get it from their authorization department. I've left multiple voicemail to their office manager and supervisor to get this matter taken care of & have not received any call back. DO NOT GO HERE!! GET A REFERRAL TO SOMEWHERE ELES.

This place has the worst customer service. I cannot believe they treat elder people like this…read more Stay far away from this place. They continuously drop the ball on referrals and getting test set up. Take your business anywhere but here. Unbelievable. No support whatsoever. Complete garbage of a business.

Dr Saad is a wonderful Dr. he's patient and thorough. He does the thyroid ultrasound in office and…read moreact quickly on any medical concerns. Cyndi with authorizations department is extremely helpful and answers all of your questions. The front office are great too.

Amazing results. Caring physician with great knowledge and kindness. Highly recommended for…read morepatients in need of comprehensive care.

dont come here. they literally do not care. have to hound them for to see if things get approved…read more had an appointment with Darlene 2/13/26 literally asked me what the appointment was for i started talking and before i could even explain everything im told "go get blood work" she then told me she would be right back she wanted to see why i wasnt being contacted about approvals next thing i know front desk hops on the line and is saying appointments done i just need blood work appointment was a total of 8 min and half of it i was on hold and we didnt even talk about the issues going on or why i even needed a referral. real winning care right there.

From the owner: General Practice Physician Specialize is Diabetes, metabolic diseases, and Senior Care.read more