Best urgent care i've been too, they were super fast, super efficient, really nice, and listened to…read moreevery concern I had, downloaded yelp just to write to this lol

I always have a great experience here. The facility is always clean, they offer some bilingual…read moreservices, and the staff are always qualified and kind. Specifically Charlette, who took my vitals and made me feel secure and calm in an uncomfortable medical position. Thank you urgent care for always being patient with your patients!!

The most excellent health care I have ever received. They listen, care, and leave no stone unturned…read moreto get you well and keep you healthy.

Great doctors here. They truly listen and care about your concerns and needs. I would recommend.read more

Our first time here at Upland Kaiser for my daughter's check up…read more The quality of care and service we received were exceptional by the attending physician.

Went in here to get prescription and got in the line to pick up and the lady that helped us very…read morerude not helpful at all. Another lady helped me and she was very helpful and nice.

The people working here have zero business in this profession…read more I was in the process of getting tested for ADHD. One of their nurses said to me "you don't even have ADHD." I asked if hat he meant. He said because I wasn't diagnosed by a doctor as a child that I didn't have it. I was later tested for ADHD and found to have always had it. Another nurse (Dr Macquarie's nurse) told me I should think about "surrending your life." Aka she told me to kill myself. This same nurse told me that I'm a "pill junkie" when I mentioned that my first ever dose of ADHD medication didn't work for me (other doctors have confirmed the amount I was initially given is usually given to young children. It was less than 5mg. The average adult takes 40mg). Like truly, dealing with their nurses has done more psychological damage than the actual disorder. I get physically sick when I have to talk to my current doctor about medication because of Dr Macquarie's nurse. Dr. Macquarie's nurse was so rude and so uninformed about mental health. She didn't even seem to think ADHD is a real disorder. She said so many things that infer she thinks it's made up. It makes you really not trust the doctors when their nurses don't believe in them. If you are looking for anything - don't go here. It's so bad that if you get in a car accident in front of their office you'd be better off bleeding out in the street.

If I could I'd give negative stars. In July Dr Gordon was ill. I had a major depression episode and…read morehe could not help. Understandable since he was sick. But he had no back up. His staff had no idea what I could do. I went to urgent care after a visit from the police. They were called after I called my insurance company for help. I was desperate.

If only I could give a zero. Customer service here is trash and the doctor I seen (Tiffany De…read moreJesus) didn't care to listen to medical concerns. They are just trying to fit as many clients in as possible to make money.

I had one of the worst medical experiences of my life with Dr. Brandon Tong. My usual primary care…read morephysician is excellent (who is also through Cucamonga Valley Medical Group, hence the 3/5 stars because I feel conflicted), but he was booked up, so I had to see Dr. Tong instead. I came in for what should have been a simple follow-up: my HR department only needed an updated exemption form that my primary care physician had already completed in the past, connected to a heart valve leak that worsens under stress. Instead of reviewing my medical history carefully, Dr. Tong kept insisting he "didn't see anything" in my chart--even when I told him it was already linked in my patient portal and confirmed by my PCP. He dismissed the medication I take (which had just been confirmed by his own PA minutes before) and repeatedly implied that my condition wasn't real because he didn't see it in one set of notes. When I tried to explain, Dr. Tong minimized my concerns and spoke down to me. He even argued there was "no difference" between a 6-mile drive and a 60-mile commute, despite my documented anxiety diagnosis and heart condition. Rather than acknowledging he didn't have the full context, he chose to question and belittle me. The final straw was seeing the appointment summary later: he essentially admitted that my records were in the portal, but he personally didn't think it was enough to justify the exemption. If he had been upfront about that, I could have understood. Instead, he made me feel gaslit, disrespected, and completely dismissed as a patient.

Professional and look at health from every aspect and staff very friendly so as to feel comfortable.read more

I cannot say enough great things about the rehab facility that cared for my grandfather while he…read morewas healing from pneumonia. From the moment he was admitted, the entire team showed such compassion, professionalism, and dedication to his recovery. One person who stood out in particular was his nurse, Amber. She was truly exceptional. Amber went above and beyond to make sure we were informed every step of the way. Whether it was changes in his care plan, updates on his progress, or just reassuring us during tough moments--she was always there with clear communication, kindness, and genuine concern. I never once felt like I was in the dark, and that peace of mind was priceless. My grandfather made incredible progress during his time there, and I believe the support and care he received played a huge role in that. Thank you to the entire team, and a special thank you to Amber--you made a difficult time so much more bearable, and we are truly grateful.

Yet again nobody called me back to reschedule an appointment. This is literally insane to me what…read morean awful office.

Terrible front desk experience. When this clinic moved to…read morea new location, they never informed patients. I went to my usual appointment only to find the office completely gone. I tried calling, but no one answered. I ended up asking a nearby pharmacy, and they were the ones who told me where the clinic had moved. When I finally arrived at the new office, they told me I was "late." I explained the situation, but the staff barely reacted, as if they didn't care at all. Then they told me that my doctor wasn't even in the office that day -- even though I had an appointment scheduled. No one notified me about the move, no one notified me about the doctor's schedule change, and no one answered the phone. A medical office should inform patients about important changes like relocation and doctor availability. This level of mismanagement is unacceptable.

Clean office, excellent Dr. He cares he is through, friendly and professional. Takes his time and…read moreanswers all my questions. Highly recommend him.

Because of Dr Saad I am alive today. I went to him because my neck was looking like I was growing…read morean Adam's apple and I had had a thyroidectomy twelve years prior. He quickly did the scans and tests and quickly hooked me up with a surgeon. I had been growing an ectopic thyroid and between that, my parathyroid and a bunch of lymph nodes I was in trouble. Dr Saad has been active in getting me calcium treatment to support my levels because they have been critically low. YES I would recommend him. And his office staff are really wonderful as well.

dont come here. they literally do not care. have to hound them for to see if things get approved…read more had an appointment with Darlene 2/13/26 literally asked me what the appointment was for i started talking and before i could even explain everything im told "go get blood work" she then told me she would be right back she wanted to see why i wasnt being contacted about approvals next thing i know front desk hops on the line and is saying appointments done i just need blood work appointment was a total of 8 min and half of it i was on hold and we didnt even talk about the issues going on or why i even needed a referral. real winning care right there.

From the owner: General Practice Physician Specialize is Diabetes, metabolic diseases, and Senior Care.read more

So I give it 4 stars, let me explain why, I have being going here many many years, the place can…read moremake you crazy, the wait, the staff but I have always been sent to great specialist's by the doctor's at the clinic, see that is what everyone is forgetting, its a walk in clinic, open 7 days a week. The staff is changing all the time, its students straight from ITT tech or wherever they are going to school , still learning so give them a break. Do I get pissed having to wait, yes I do, then I have a attitude, maybe its me who was rude to the young person helping me and not the other way around, I try to remind myself that but Im only human. Just wanna say I have always been refered to great doctors by the doctors at this clinic.

Really bad experience. Long wait times and poor communication from the office. I was given…read moreincorrect information over the phone regarding my appointment and provider availability. Overall, very disappointing and not what I expected from a medical office.