This was years ago but I loved my stay and the fact the pool was open at night - we are not kids!! Finally!! ;) Not sure if little fitness/ yoga tower is still there but really enjoyed that part too read more

Run down property. Not like photos. Had to switch room from our suite to a smaller room because of hot water problems with shower and sink. They refused refund stating " it's your choice to change room". Then an older couple was getting married and they threw out her pro make up lady because they didn't pay a fee to the hotel. After an argument the hotel then threw out the poor bride and gave her 30 minutes to leave or the call police. The bride was not mean or violent. The hotel receptionist was a horrible person and should be fired for what she did and how she did it. Stay away from this dump! read more

The night check attendant was asleep on the couch for most nights on our stay. The last night we stayed she was mad because we were on her couch and told us to keep our feet off the ottoman and table. We made a remark about hospitality and she called her supervisor. They evicted us, grandparents, at 2am after being asleep because she didn't like the race of one our family members. Unacceptable. We were not loud or a nuisance. We are literally retirees visiting a cousin for a birthday party. Don't stay here. We will be being a lawsuit against them. read more

I cannot believe it. I was extremely disappointed with my stay here. Never book the Frenchman Executive Suite. I came late and had to sleep one night here. Terrible experience. I have a sore throat bc I'm sure I have mold sickness from the very apparent water damaged walls. The fridge is broken. There is hair and dirt everywhere. The sheets smell. The washer had mold. The pillows are hard. The beds have hospital sheets and a springy mattress. I have never paid so much for such a nightmare. It's unfortunate because this room has so much potential but there's absolutely no upkeep. The only saving grace is the one security guard, Tori. She made sure to get us anything we needed and took care of us. The manager, Jason, was also kind and tried to accommodate as best he could... But the room... tragedy. I'm so disappointed. Can't even stay here for the rest of the days. Going to to the Marriot. I guess it's better to stick to what you know. read more

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Loved this place. Booked a king superior, room was spacious, bed comfortable, overlooked the pool. My only gripe is the room could have been cleaner. There was termite dust on on the ledges, a bandaid stuck to carpet in the corner of the room and some hair left in the tub. I just cleaned it up myself, but some people may find this disturbing. All the staff I dealt with were so nice and accommodating. The pool was a lovely touch in the august heat. The location is perfect. Close enough to walk to French quarter, frenchman street and even down through the bywater, but away from all the noise. I do recommend this place, and will be back myself. read more

This property is gorgeous and we really did enjoy our stay. For the most part our room was clean, but somewhat unappealing with slipcovers on the furniture, and stains on the lampshade. I know it's a very old building with some antique furniture so maybe that's why. Our room was gorgeous overall, with beautiful wood floors, but sadly there were paint splatters all over them. Someone certainly wasn't careful when painting the walls. The location can't be beat, and we felt secure and happy overall. We would stay there again. read more

The absolute worst place to stay... started off with checking in and the front desk guy cusssing out his computer saying "f**ck this f**ck that piece of sh*t" then we were left to wait for 20 minutes to wait in the lobby when I had a wedding to be at.. when we get back and fall asleep the fire alarm is going off randomly and no one is running out of their room so we go to the front desk and it seemed no one knew??? So they move us to another room and grab our bags without describing anything what is going on??? Ended up leaving in the middle of the night because of how weird the management is and no reasoning.. read more

Melrose Mansion will be our go to place when visiting New Orleans. Brian (sp?) was so friendly, helpful, and knowledgeable. He is one of the main reasons we love this place. The room was spacious, and the bed was extremely comfortable. The location was great! We were able to walk to the French Quarter. They had great amenities too. read more

The staff, specifically Caleb the manager were amazing and accommodating! I stayed for 10 days in the Donecio Suite, the Grand Balcony suite and I never wanted to leave. Highly recommend the Melrose Mansion, only two blocks from Bourbon street and we having coffee on the private balcony every morning was the best read more

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We loved this place! Very cute and perfect location. The pool and backyard area is beautiful as well. Walking distance to Bourbon St and Frenchmen's St. We will definitely be back! read more

Booked a trip 6 months in advance. I had to call 6 times just to get a confirmation email. After being taken to our room at check in (not the room I booked 6 moths earlier because the new owner is rehabbing the selected room as his own) the concierge practically ran from the room. That's when we noticed that the AC wasn't on or so we thought. The bathroom wasn't particularly clean, so I used the lysol wipes from my travel bag and cleaned the bathroom. As I finish cleaning, housekeeping walks through the door. I did give them the dried, crusty, used towels that were in a drawer in the bathroom. We went to lunch and when we returned the room was still 78 degrees. Brian at the front desk (I was toild by the HVAC contractor that he is the general manager) called HVAC specialist and as we waited. I went to the front desk to inquire about another room we could move to and was told by Brian that they had no other rooms for the entirety of our stay. Back in the 78 degree room, the HVAC specialist confirmed that the AC would not be fixed before Monday as it was Friday, May 17, at 5:21 PM and all stores were closed. HVAC gentleman went to the front desk and reported to us that a room was available but we would have to change rooms a third time later in our stay. Interesting that the General Manager of the property told me that there were no rooms but told an outside contractor that they did have a room. Back down at the front desk, Brian told us we have to understand that things break and there is nothing he can do about it. Once we walked away saying we would need to find another hotel, Brian called and had a room for us. At that point, we didn't want to stay and the issue was not the AC. The issue was Brian's disregard for his guests, his dismissive tone and inability to get off a personal phone call to discuss the matter with us, and the biggest reason was Brian's inability to apologize or attempt to empathize with us. We are now 13 days later, 21 phone calls initiated by me and countless text messages, we have finally been refunded for our initial deposit. Interestingly, Brian has been kind, apologetic, communicative and understanding in every interaction since we decided to leave the Melrose Mansion. We stayed at Melrose Manion 6 years ago and it was magical! Clean bathrooms, updated fixtures, so unique, perfect location, wonderful team. It was literally the reason we chose to return to New Orleans. This experience was more than disappointing. I can overlook a bathroom that needed a wipe down and having to move rooms because stuff just happens. What I cannot overlook is being dismissed, unvalued, disregarded, blown off and having to remind a manager of a boutique hotel that we are his guests. In a city so well known for their hospitality, The Melrose Mansion fails to deliver. read more

My husband and I stayed in the Prince Edward Suite. We loved the rooms (although we could have used some kind of tabletop in the bathroom). The breakfast was above average in variety and taste. What made our stay so amazing was the staff. Taking time to familiarize us with the area, making recommendations, responding immediately when I called the desk twice, making sure we had our water before going out in the heat, always right there to help with our luggage. But mostly all had a big smile and a friendly greetings for everyone...a happy place! read more

Pros: Close to French Quarter and Frenchman Street Bed was comfortable. Nice pool area Cons: Upgraded to a room with a bathtub, mildew all over the tub. Brought it to staffs attention and nothing was done. Shower was broken warm water showers.Bathtub enclosure is so high, if you dont have 6ft legs this could be hazardous, and stepping out onto slippery tile is tough. Staff recommended a 2 star restaurant... UGH Room had spiders in the dresser drawer. Breakfast was MEH ( basic low budget) and 2 hours prior to close granola and fruit bowl were empty. 2 bath towels per day in room No curfew on pool area... extremely noisy all night long Over all the house is quaint. But needs a good deep cleaning. My experience if there are empty rooms and no one is booked a small intimate place will upgrade you at no charge( especially if you take care of the staff hence nice tips) We were charged an additional $60 plus tax and fees on the upgrade?? The reason for the upgrade was for a bath, and the bath had extreme mildew( refund on upgrade was denied). So at that was it worth $750 for 3 nights. NO!! **This place needs attention to detail and customer service training** read more

Melrose Mansion - Mold in tub - Hotels Near Me - New Orleans, Louisiana

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I was required to pay for my first night as a deposit - one that wasn't refundable if I didn't cancel 72 hours in advance. I called 5 days before my reservation (a Friday) to reach them and got their voicemail. After no response all weekend, I tried several more times via phone and email on Monday and Tuesday. No one ever answered the phone, returned a message, or responded to an email. I finally called the main JCollection reservations line and was told I would not be refunded because I didn't cancel 72 hours in advance. They also could not reach the hotel and the other number the hotel listed was out of service. It was not until the day I was supposed to arrive that I heard from them. The hotel did not refund my deposit however JCollections told me they would due to the complete lack of response. I have no idea if its a nice hotel or not, however based on the fact they do not staff their front desk or phones, I suspect the customer service is the same while staying. read more

I wanted to love this place. And while I stayed there I did, but it was my dealings with staff and management after my stay ended that will keep me from recommending to friends and family. Long story short, I left a cellphone attachment in my room, called and asked if it were possible for them to send it back and was told it was no problem but if the credit card on file would possibly be charged for shipping. After 3.5 weeks and multiple conversations where I was passed around to different staff members, it finally came in today...damaged. They threw it in a regular postage envelope instead of charging me the extra $ and I guess it got jacked up en route. Look, it's not about the attachment. Like I told them, I could have just ordered another off of Amazon and had it to me in 2 days. (It's $40 bucks so this way would have saved me some money) It's more about follow through and showing care for their guests after they check out. I would think repeat business is important for a boutique hotel in a town like New Orleans, which I imagine has loads of options. Sorry for your service Melrose. Also, the continental breakfast is a joke and $26 for parking is ridiculous. read more

Melrose Mansion - They broke my dongle! And yes, I am fully aware of how that sounds but that's its official name and idk what else to say about it. - Hotels Near Me - New Orleans, Louisiana

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This hotel is amazing! It's a gorgeous old house that has been transformed into a hotel. Loved all the details and art through out! Including the well taken care of patio pool area! Bryan was beyond helpful with everything! From recommendations to just being a great host! He loved sharing his favorite places and great places to go! We took his recommendations and were never disappointed!!! They have complimentary WiFi, breakfast and a cheese wine hour! The breakfast was what you would think from any normal hotel breakfast options of warm and cold items. The cheese and wine hour was nice(simple but still nice). Didn't hear to much noise from the streets. Our room was clean, spacious and nice! Actually our friends were jealous how nice our accommodations were compared to their air b&b. Totally would recommend staying here! If we ever come back this is were we would stay!! read more

Management is HORRENDOUS and INCOMPETENT. Thank goodness we realized this before booking our WEDDING events with them!! As a dentist in New Orleans who serves the community daily, I was profoundly shocked by the incredibly poor customer service!!! General manager and Sales manager are obviously too young and inexperienced for their respective positions. Horrible communication skills and have ZERO people skills. For a luxury property with a high-end price point, their service and hospitality is POOR!!! We are New Orleans LOCALS and first toured the venue in December for a bridal suite, rehearsal dinner, and buy out for wedding guests. The sales manager (McKensie) quoted us a price for our holiday weekend and even got approval for a negotiated rate. We shared the info with the groom's family and he then attempted to contact the manager to discuss details and complete the buyout. From January 8-January 18th the manager never returned his call. Staff members took multiple messages and every time guaranteed contact by the next business day. We even visited the venue twice in an attempt to connect with the manager. Each time we were told that the manager was unavailable and no one had her phone contact; they could only email her. We then contacted the general manager. He somewhat apologized and guaranteed the best service Nola has to offer going forward! LOL!!!! He then said they would only contact one person regarding our buyout and stressed it didn't need to be who was paying for it. As if the grooms family would pay without ever being contacted. What a joke!! He too said that the sales manager would contact us by the next business day!!!! That is what we had been told for 2 weeks already!!! When Mckensie finally contacted the groom's father, she claimed that she had never received his messages! She then offered a buy out for $8,000 more than what was previously offered in December. Once confronted about it she came down $5,000 but still $3,000 higher than their asking price that she originally presented in December?!?! Staff members, especially Brooke, were rude and condescending anytime we called for the manager's contact. Michael was the ONLY friendly staff member and seemed to understand how to provide premium customer service. Long story short. Save yourself headaches and bad energy. The management are beyond terrible! What should be the happiest of times, planning such a special event in life, was ruined by the staff at Melrose! Beautiful venue! So sad that it is so poorly managed. We were treated like just another number! We will never share our treasure with these people and will never recommend them to friends and family in this city! In a city such as New Orleans that is built upon southern hospitality and a robust hotel industry...there are far too many other beautiful hotel options who specialize in providing superior service, unlike Melrose!!! Peace be with you! And I pray management changes in the future! The least you can do is enroll in a Dale Carnegie course! read more

Stayed here mid June - for a last minute trip to New Orleans. We booked our room via Expedia on a whim... based on reviews and a couple of photos. Taxi drops us off just after midnight - we had arranged for a super late check-in following our flight. Everything about it gave the perfect first impression - the small iron gate, the way the chandelier light bounced off the living room walls, the jazz music softly playing, the chic/modern decor. Very sleek bed and breakfast feel, while still staying in a 'hotel.' We checked in at the "front desk" - it's actually inside what would be the kitchen of the mansion- and were personally walked to our room. When was the last time you got an actual room KEY?? Definitely added to the charm. Since this place was built in the 1800's, be prepared for creaky floors, funky doors, and narrow doorways. We stayed in Napoleon Suite #2 - huge space, great bed, super high ceilings, beautifully remodeled marble bathroom. Here are the down sides: -- very easy to spill water out of the marble shower. huge puddle the first night, kinda got the hang of it the rest of the trip - still annoying. -- very little natural light in the room. Our room was on the side facing the building next door, so I didn't want to have windows open (altho in the summer, it's best to keep the room dark) - but still wish we had a big window we could've opened up in the morning without staring at a wall or an alley. -- location is great because it's a quiet neighborhood, it's off the craziness of Bourbon Street, BUT... definitely saw some shady characters at night... AND one of our tour guides told us to be careful in that area. -- "convenience" charge is annoying bc we were never in the hotel during the hours of the "complimentary" wine/cheese/breakfast In spite of the list, I give it 4 stars because Melrose Mansion made for a VERY memorable first trip to New Orleans... definitely added to the charm. OVERALL - I'd do it all over again... although next time I'm curious about the bigger suites. :) read more

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Do not waste your time here. We came down for a wedding and once we got to the check in the guy left us in the lobby for 20 while he was sitting behind the desk screaming the F word multiple times all because his computer wouldn't work... after the wedding we go back to our room and out of nowhere the fire alarm goes off but only in our room. So we go back to the front desk guy who is freaking out and running but doesn't know what's going on. Instead of telling us what happened he thought he'd distract us by moving us to the presidential suite. Well that one was even worse, the windows and doors wouldn't lock. I've never felt more unsafe in my life. So we decide to leave and we walk around the building to the front to let him know we're no longer staying, and it's like he disappears! We go ring the bell to let us in, at the front for 10 minutes and no one let us in but we could hear people laughing. Worst place! read more

Beautiful & historic, the Melrose Mansion provides comfortable, cozy accommodations. We reserved the Executive Suite and it was grander and more stunning than I ever could have imagined. At 1300 sq ft. it has it all - from a full kitchen to a washer and dryer. The bathroom was incredible! Full walk in shower that could easily fit 3 adults and an oversized jacuzzi tub! The staff was friendly and professional. They accommodated everything we asked for. The hotel offers a lovely wine and cheese reception and their breakfast was a perfect continental breakfast. The only thing keeping me from giving the hotel 5 stars, is that none of their rooms accommodate 3-4 people. We had three in our room, and the third had to sleep on the couch. You would sure think there would be some kind of bed (or a rollout) in a 1300 sq ft. suite. Also, we didn't realize there was a charge for the third person (of $25 per night) for the 3rd person. That being said, I would definitely return to this property if I travel to NOLA again as long as I only had 2 people. read more

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We had the most amazing time at Melrose. We were the most struck at how quiet it is while it's just a few minute walk to Bourbon or Frenchmen Street. It's the perfect place if you prefer to have a peaceful place to retreat from the party at the end of the night. We stayed in Miss Kitty's room, and it was immaculate. The building has been so beautifully remodeled with airy, modern decor. Our room had a gorgeous nook overlooking the pool with tall plantation shutters and a door out to a semi-private deck shared with the room next to it. The staff was so friendly and helpful- Charlie pointed us to restaurants that ended up being our favorites of the trip. The hotel also offers a great breakfast bar in the morning and wine with a cheesepate in the evening which is just the kind of touch that makes you feel at home. We would certainally stay again and recommend it to anyone. I wrote more about our stay and the places we enjoyed in New Orleans on my blog: rosalielane.com. read more

I stayed recently at Melrose Mansion for a business trip. It's a beautiful mansion located in the French Quarter only a short walk from Bourbon Street as well as a number of other "must see" New Orleans locations. When we came in, we were warmly greeted by the staff member on hand. As timing would have it, we were just in time for happy hour inclusive of 'young' red and white wines along with grapes and an assortment of cheeses and crackers. Although the wine wasn't your top end California varietal, it was a nice touch for a place located thousands of miles from Napa Valley. Besides, I wouldn't expect such a classy place to be serving up Hurricanes and Shark Attacks - these sticky sweet buzz bombs are only available on Bourbon Street. My room was on the first floor down a hallway from the front entrance. It was a sizable room with a very spacious bathroom. Unfortunately, the walls are thin as I could hear people coming in the front door at night plus louder revellers walking by outside. I talked to a couple of colleagues who stayed in the rooms in back of the main house and they had no noise complaints. If you are staying at Melrose for work, keep in mind the room may not have a desk (mind didn't) so your laptop will be true to it's name - a lap top. My advice, if you are going to be stuck working in your room - Melrose may not be your best option. Continental breakfast was fairly ho-hum with some granola and yoghurt and perhaps some seasonal fruit. The coffee is always hot so at least you'll have enough caffeine to propel you over to Cafe Du Monde for a real New Orleans treat. read more

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If I could give this zero stars I would. Absolutely do not stay here. The management (Caleb) does not care about his customers at all. From the moment we walked in, it's been a terrible and harrowing experience. There was absolutely no one here when we tried to check in. Absolutely no one. We tried calling and it went straight to voicemail and finally, another guest let us in while telling us that she used to love this place but it has since gone downhill. Once inside, I found the (emergency) number which was picked up by Caleb. He said that there is no one working until 3pm and that we would have to come back later. Fast forward to the following day. We called to make sure that housekeeping would come in and clean after we left for the day to explore Nola. We came back to find our door WIDE OPEN, garbage can in the middle of the floor, nothing cleaned up (glasses, etc). And they only replaced one towel (there are two of us staying here). We the door was wide open all day with our valuables inside. When we called management, they patronized and essentially belittled our concerns. I will never stay here again and I encourage no one to stay here. read more

If you enjoy Southern charm, sincere hospitality, and are looking to stay at an unparalleled convenient location, then this is possibly the best place to stay in New Orleans. We stayed at this former brothel-turned-b&b during Mardi Gras and slept with our suite's many floor-to-ceiling doors open, letting the breeze and many sounds of brass and revelry reverberating from the Marigny and the Quarter become the soundtrack to our evenings - and despite being near the quarter, it's never too loud. The building itself and the surrounding land scale is as picturesque and quintessentially "old New Orleans" as it gets. The staff was kind enough to leave a lovely flower petal shaped heart on the ground, chocolate covered strawberries and a complementary bottle of champagne for us to enjoy upon our bleary-eyed return from parading all day. On other days not named Fat Tuesday, we enjoyed the afternoon horsd'oeuvres and wine by the pool - free of charge. I highly recommend staying here, as it's rare to receive this level of service and experience anywhere else. read more

We got moved to Melrose Mansion after our air conditioner not working at Hotel Royal. We were greeted immediately and our bags taken. Given some insight on the history of the mansion and asked if we wanted drinks. We stayed in the "Rose" room which was beautiful. Right next to the pool which is open all day/night. I can see how it might get loud but it's a Victorian mansion from the 1800s, i feel like it's expected. You can hear people walking by and talking through the walls but that didn't bother us much. Typical continental breakfast, which was good. Excellent customer service from every person we interacted with. We enjoyed our stay and can't wait to go back. read more

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Good location- plenty of restaurants within walking distance and the first nice street in the French district- it has a grassy area between the streets with trees and doggy bags. Nicer homes start here. We enjoyed the simple breakfasts- fresh croissants- yogurt and little cereal boxes- which keep the cereal fresh. The pool was a nice place to hang out in the evenings- we were too busy during the day- but sure would have been refreshing. The bed was so tall it needed a step stool which was fine- but the tub was another tall step, but with a wide ledge- you'd have to be a giant to get in easily- but the tub was huge and jetted, the shower head adjustable and the water pressure and hot water good. Hosts were friendly and we enjoyed our stay. read more

I've been to New Orleans about 30 times, and the Melrose Mansion represents my absolute worst accommodation experience in the city. The property has plumbing issues. On our first morning, our toilet wouldn't flush, which will render your Valentine's Day weekend somewhat less romantic. Next, the water supply changed from hot to cold during my shower. When I informed the front desk personnel, I was told "this has never happened before" (doubtful, but denial is not the most effective customer service strategy), and that I "may have the opportunity to switch rooms later." Later in the afternoon, when I called to check on the situation, the front desk staff informed me that "engineering has confirmed that there is hot water in your room," so I guess I was hallucinating the whole thing, except that for all three mornings of our stay, we never had enough hot water to complete two showers and a shave. (To be fair, the toilet issue was taken care of that morning.) Because of the hot-water situation, I asked two different front desk staffers about the possibility of checking out early. I was told that if I did so, I would forfeit the charge for the full three nights of my original booking. Clearly, I found that unacceptable; I asked to speak to management, and was told I would receive a call from the GM. That call never came. The staff never made good on the offer to change rooms, and no consideration on my room rate was offered for the water issue. So Melrose management apparently believes that you must fulfill your contract to pay for the full length of your original reservation, even if they don't fulfill their implied contract to provide you with hot water. This alone should make you think twice about staying here. Even without the above lousy experience, I couldn't give Melrose more than three stars. It's tough to say who the property is designed for. It can't be business travelers, because there's no workspace. It can't be anyone staying for long, because there was very limited storage space for clothing in our room (5 hangers and two small side tables/dressers). The bathroom was particularly disappointing - French doors that don't fully close, very little space for personal effects, a poorly lit mirror (the only one in the room, BTW - no full-length), and a shower head that should be adjustable but wasn't - never a spray, only a narrow stream. As to toiletries? Waiting for us were one small bottle of shampoo, one small bottle of lotion, and a single bar of soap, which I guess we were meant to use for both the sink and the shower. I've traveled 50+ nights a year for 20 years, and Melrose Mansion is among the very worst values I've experienced. I paid $419 per night for my Valentine's Day weekend room at the Melrose. Out of morbid curiosity, I checked rates at the Monteleone, my preferred New Orleans hotel, for that Sunday night (Feb. 16); the same amount of money would have gotten me an executive suite, or TWO king rooms, with money to spare. At this price point, you have a right to expect better, and there are plenty of more professionally managed properties in town. Apart from its proximity to the Frenchmen Street clubs, there's no reason at all to endorse Melrose Mansion. read more

We stayed in one of their amenity suites in an adjoining building to the main house. The room was very clean, bright, and well decorated. We had access to a private balcony. Upon arrival, the staff was very friendly, almost greeting us as if we were renting an apartment. We were taken on a tour through the house which is beautiful throughout with a lot of history. The staff continued to be very informative about where to park, recommendations of places to eat or visit, as well as responsive to the two small issues we had with our room (fixed within a few hours). The hotel offers free wifi, continental breakfast - though with limited choices, and a free afternoon wine and cheese tasting. While we did not utilize the pool during our stay, it has a very charming look and feel with overhead hanging lights. read more

Beautiful, beautiful location and a bit more affordable than I expected. We had a suite for the bridal party and prepped and partied before and after the wedding. It's a great location for photos and a great location to get to the Quarter easily. Stay here. You won't be disappointed. read more

Melrose Mansion - Gate to the pool. - Hotels Near Me - New Orleans, Louisiana

Wedding At Melrose My wife and I got married here on 4/20/13 and it was a great success. I'll just break it down into pros and cons: Pros: 1. Beautiful old style mansion in New Orleans lends a great backdrop for a wedding. Great for photos and reception. 2. There are only 14 or so rooms there so we were able to book the whole place which we loved. It's great during your wedding to have only your friends and family there. 3. The staff is great as others have mentioned. In true New Orleans style they are super friendly and very helpful. 4. It was just remodeled so for an older building it's in great shape. The rooms are all different shapes and sizes and the room for the bride and groom has a great balcony facing Esplanade street which is awesome for socializing. A lot of the rooms are very spacious with sitting rooms. 5. There is a common room that we used for part of our bachelor party as well called the breakfast room. We had a poker tournament there. Lots of room and big screen tv. 6. Location is awesome. Heart of the French Quarter on what I consider to be one of the prettiest streets in NOLA. Very close to bourbon street but far enough away to avoid the messy drunks for the most part. Never had trouble sleeping. 7. There is a pool! 8. Breakfast in the morning is pretty good with very good coffee and some pastries, yogurt and granola. Cons: 1. The bathroom in our room didn't have a door. A little strange if your fiance needs to duece and you have to leave the room. Annoying in the morning. 2. While the hotel is updated a lot of stuff is still fairly old. Sinks, showers etc... All in all a great and affordable place to hold a wedding with all-star staff and location. Great venue for weddings. read more

Beautiful, painstakingly restored and redecorated property in an excellent location, close to the French Quarter yet far enough removed to be away from "the crazy." We stayed for just one night at a scandalously low rate (about $125 altogether); I would have expected to pay nearly twice as much for lodgings of this caliber. This place is perfect for someone who wants a B&B/hotel hybrid (looks and feels like a B&B, but is a bit larger and doesn't have that "smothering" vibe -- no forced intimacy, awkward family-style meals, shared bathrooms, etc.). Very gay friendly, and super-convenient to all the gay nightlife. Reason 4/5 instead of 5/5: (1) the afternoon wine/cheese and morning breakfast leave much to be desired and, as others have noted, really don't warrant the extra $11/day amenities charge, (2) you will be awakened by any of your fellow guests who might be coming and going while you are trying to sleep (you might even consider bringing ear plugs, particularly if you are a light sleeper). Can't comment upon: (1) the lack of lighting in some rooms (our room, The Miss Kitty, faced the courtyard, and it was lovely), (2) the parking situation (we only parked overnight, so we didn't have any issues, but the Marigny only permits two hour non-resident parking between 7am and 7pm, so I'm not sure what we would have done if we had been planning on staying an extra day). Overall, we were very impressed--at the rate we paid, this was an *incredible* value-- and would definitely stay again. read more

AMAZING place! We stayed here for just 2 nights and wish I could have stayed longer. The staff was beyond helpful. Somehow hotels.com had double booked us. Michelle (I believe was her name, I'm so sorry if I forgot) was wonderful and called them for us. She handled the situation with grace and was our favorite staff member. We stayed in a suite that overlooked Esplanade. The room was amazing. Normally you don't want to stay in a hotel and would rather go out exploring. There were a few times we were happy to just spend some time in our room relaxing. The pool is GORGEOUS! The best part is, you can swim whenever you want! 24 hours. It was so nice to come back to the hotel after a long day of walking around in the New Orleans heat and just swim and cool down. We will DEFINITELY be coming back to New Orleans and most certainly staying at the Melrose. (I will say, one negative was this - parking was not the greatest. The fact they offer parking is one thing, but it was sometimes difficult to leave or park when housekeeping staff was around as they used the lot too. Oh, and the bathroom door thing was also a little strange. But to me, the pros outweighed the cons and I loved the place!) read more

My anniversary weekend was full of good memories all around, and it all started with Melrose Mansion. I'll start with some expectation setting; you are staying in an old mansion. It ain't a brand new, Disney-esque "Mansion" designed to look stately but actually built in 2005; this is a Victorian style home designed and built by Freret himself about 150 years ago. So, yes, floors will creak as guests and staff walk through the hallway. Yes, water pressure may be less than phenomenal at times (a shared quirk of much of this area of the city). If these very small idiosyncrasies aren't your bag, do yourself and Melrose a favor and go stay at the W. That said, its period-accurate paint job and decorations belie guest rooms with modern amenities like Wi-Fi, marble showers, and big televisions with cable. On the other hand, the staff were some of the kindest, most courteous and accommodating folks I've ever had the pleasure to stay with. They knew we were there for a wedding anniversary, and they provided a complimentary bottle of prosecco, which we enjoyed poolside. Oh yeah, there's a pool! It's small but well-maintained, and it's a rare and welcome amenity for such a small property, especially in the mid-day June heat. Continental breakfast and early evening social hour were simple and understated, but if you're visiting New Orleans you are missing the point if you rely on your hotel for sustenance and libation. Walk down the block to Port of Call or, easier still, cross the street and duck into Buffa's; I recommend both. I will happily recommend Melrose Mansion to anyone looking for an interesting place to stay in a thriving neighborhood with convenient access to the French Quarter. And I look forward to visiting again myself. read more

I think I'll have to go the technical route with this review... PROs and CONs: PRO *Very friendly service *Great location *Fantastic ambience and theme *Pool (although weather too cold to swim) *24-hr fitness room *Breakfast (although small selection) *Nice flat screen TV *Very nice bathroom! CON *Computer system that seems to mess up the employees *Unclean sheets and furniture (which they did not offer any proper compensation for this infraction -- they offered a pack of beer) *$150 incidental hold charge that was not mentioned prior to booking *Another 8 bucks a night for amenities (fine print) *Thin walls *Old armoire *No parking (street only and the signs make it hard to figure out where you can park) So given these things... I would take it with a grain of salt. There are many things they canstill improve to justify paying full price. However, it is still worth staying to remain close to the French Quarter. read more

We stayed here for a Sunday night. The mansion is in an ideal location for venturing out in the French Quarter. The staff was both friendly and helpful. The only issue we had with our trip had to do with parking. We booked through Expedia and weren't aware that there was limited parking available. Apparently you need to call the Mansion ahead of time to arrange for parking. Not a big deal, we dropped off our bags and found parking about 5 blocks away ($35/day). When we got back they had already delivered our bags to the room. Check in was a breeze and they are a truly classy business that offered a bottle of water while we checked in. The room was beautiful - it had both a jacuzzi tub and a nice big shower. The room was very clean and the bed was super comfortable it was a king size with a nice duvet comforter. I read another online review about a lack of hot water - I did find that we had to let the water run for a few minutes before it got hot - perhaps the other reviewer was just impatient. Overall I would highly recommend the Melrose Mansion for an overnight in New Orleans. I would definitely stay here again. read more

Lovely restored and thoughtfully renovated mansion on the edge of the French Quarter. Furnished with antiques, yet renovations included a throughly modern tile shower encased in glass and central/heating and cooling. The bed, which was a big antique wrought iron bed, was as about at chest height and perhaps the most comfortable bed I've encountered in a hotel. We happened to stay at an off time and for a period of time were the only guests residing in the mansion. I was disappointed that especially given the price, the little niceties promised were not included (wine/cheese in evening, breakfast), with the explanation given being that they could not provide these with such a low occupancy. read more

Melrose Mansion was the dream reception venue! I can't tell you how many of our guests mentioned to me that this was the most beautiful wedding venue they had ever been to. The staff was amazing and McKensie was so helpful! Because our New Orleans wedding was a destination wedding, we rented out the entire mansion for the whole weekend for our guests. We were provided with breakfast every morning and a wine and cheese hour for our guests at no additional charge. We also held the wedding reception and a Sunday brunch there. We had the entire mansion to ourselves and it felt like one giant slumber party! I was amazed at how cost effective it was to host all of our wedding festivities here. I will DEFINITELY be staying here every time I come to New Orleans! read more

I was excited to stay here, never been to NOLA and was coming for a special occasion. I booked suite 2a the largest one in the main house with a balcony overlooking the pool. I attended a conference the few days before my arrival and already had a terrible trip, ended up in the emergency room, so I was really looking forward to staying here to rest and relax for the weekend. They double booked the room that I prepaid for in advance and didn't call to notify me so when I arrived I got this crappy news. I had a non-cancellable room so the only reason I did show up is because I thought I wouldn't get my money back. Otherwise I would have cancelled and went home because I wasn't feeling great! They put me in 1a, ground floor not in the main house. Ugh, lights didn't work in the kitchen, noisy from all the guests coming in and out of the house, could hear people on the street and one garbage can in the kitchen. Not what I was hoping for with the money I spent. Happy Hour was meh, some wine and cheese from Costco. The bed was comfy but the amenities in the room for this price were not up to standards. I had to sit with the front desk person to figure out my bill because of the double booking, not what I wanted to do with the way I was feeling. Got a credit for the other room and paid for this sub par one. Probably would have fought more if I was feeling better. I ended up leaving early because I wasn't feeling well and annoyed from my whole trip in general. I never went out so I can't comment on the location, but it is a decent street and there is a little mini mart 1/2 block away. I would look for a super deal here, decent and charming buts needs better amenities and service at these prices. I might come back, depends if they get all the credits on my bill correct. read more

My GF and I thoroughly enjoyed our weekend stay. A lovely neighborhood gem right near Frenchmen street. The jacuzzi suite is the perfect retreat for those looking to connect with their significant other. Breakfast is an extra treat and the wine and cheese break in the evening are complete surprises. We booked just to be close to frenchmen and the quarter, but esplanade is truly a spendid area. Finally, the mgmt and staff made our stay memorable by taking cool pix of us with the iconic alligator in the reception area. Thank you Melrose!! read more

Perched just outside the French Quarter, the Melrose Mansion is a gorgeous antebellum mansion that is meticulously maintained. Suites range from $225 to $400 a night, with the junior suites being much smaller but still charming. All the rooms are elegantly furnished with antiques, and the suites feature high ceilings and decently sized bathrooms with whirlpool tubs. Breakfast is included with the room, and I have to recommend the crawfish quiche, which is simply divine. The location is nice and quiet, but the downside of that is that it's a schlep to the interesting locations in the French Quarter. You have to walk through the residential part of the quarter to get to most of the restaurants and tourist locations, which is okay in the cooler months but can be murder during the summer when the heat and humidity beat you down after a couple of blocks. I'm talking the kind of humidity that literally fogs up your glasses the moment you step out the door. Depending on the room you get, MM can be a bit of a splurge, but if you've ever ridden the St. Charles line and looked longingly at the sorts of houses you see in the Garden District, this might be the place for you to scratch that itch. read more