A Pattern of Failure, Culminating in a Threatening and Hostile Incident We are returning guests this was our third stay at Hotel Peter & Paul, always booking two rooms. That loyalty, unfortunately, has been rewarded with increasingly poor service and, on this visit, what I can only describe as threatening and hostile behavior from staff directed at my husband. Upon arrival, check-in was delayed by over an hour and a half, with no apology, no explanation, and no offer of any accommodation or goodwill gesture despite having traveled through the night. Staff attitudes throughout this interaction were dismissive and unwelcoming. We ultimately had to request a room change for our daughter ourselves, as no one offered any solution. Throughout our stay, housekeeping had to be requested every single day. It was never provided proactively or consistently, which is a fundamental expectation at any property, let alone one with Michelin recognition. The final incident is the reason I am compelled to document this review carefully. I had confirmed a late checkout of 12:00 PM. At 11:00 AM, a housekeeper entered our room without warning. My husband, who was about to shower, was not dressed. I immediately informed her that we had a late checkout. Rather than apologizing for the intrusion, she began yelling at my husband accusing him of not confirming the late checkout while he stepped back and closed the bathroom door to shower. What followed was deeply alarming: she proceeded to scream in the hallway, audibly using profane and degrading language about my husband, including obscenities, loud enough for other guests to hear. When my husband exited the room to address the situation calmly, a male staff member appeared and began yelling at and threatening him telling him how to "behave" and "act" as though we were the problem. This is a guest who said nothing, did nothing inappropriate, and was in his own room during confirmed late checkout hours. This conduct a housekeeper screaming obscenities in a hotel hallway and a male staff member physically confronting and threatening a guest is not a service failure. It is a serious incident that warrants formal documentation and escalation beyond a review. We have stayed at hundreds of properties across decades of travel. We have never experienced anything remotely like this. For a Michelin-recognized hotel to employ staff who behave this way toward paying, repeat guests is simply indefensible. We will not be returning, and we strongly encourage management to review the conduct of the individuals involved on the date of our checkout. read more

Amazing venue nestled in an iconic New Orleans neighborhood. Wonderful acoustics. Impressive construction. Don't miss an event here! read more

Hotel Peter & Paul - Hotels Near Me - New Orleans, Louisiana

See all

Most stunning hotel. Cozy rooms and was very quiet. The staff was very hopeful. I love the intimate smaller nature of this hotel. The restaurant and bar were also very good. read more

See all

I wanted to love this hotel so very much. The check-in process was prompt and easy, however not entirely warm and welcoming. We entered the room to an incredibly cute room. There was one small light in a nightstand to illuminate the whole bedroom area, which was odd, but not very off putting because we arrived so late and just wanted to go to bed. The bed was hands down the most uncomfortable bed I have ever slept in. The bed is a horrible design for an oddly shaped and small room like this. As I rose from The bed in the morning to go to the bathroom, I cracked my knee so hard on the outer edge of the bed frame. I felt as though a chunk of bone had dislodged from my leg. I called the front desk to see if I could have a 30 minute later check out so I could hobble around and back my bag, but they firmly said no. Between the bed conditions and the frame of the bed, I feel like I've been beaten with sticks. Conclusion: this place is so cute and cozy, but if you like a bed that is comfortable, don't stay here. read more

Hotel Peter & Paul - For reference, this is the bed frame I cracked my knee on. - Hotels Near Me - New Orleans, Louisiana

Confusion on check in. 3 rooms booked for us somehow (we booked one). Took a long time to resolve. Room is comfortable but too small. Trains roll by all evening through the early AM hours sounding their horns making it very difficult to sleep. Thermostat is clearly throttled overnight adding to the sleep challenges. We liked the bar very much. The place claims to not be a Hyatt, and so will not honor any status perks. Interesting spot but one visit is enough. read more

Are you a design buff? Do tasteful historic restorations wake you up in the morning? Is #archporn your preferred hashtag? If so, this place is for you! (And even if you're not this place is probably still for you)! Spanning four properties, this historic gem seems to be ripped straight from the pages of a storybook...or maybe arch digest! What was it before?- What is it now?- custom rooms (each shown online if youre aiming for a specific room, tastefully restored, boasting the most beautiful showers you've ever seen! Artful shared spaces for like minds to connect, a restaurant and bar serving a variety of options day and night, a cathedral primed for weddings and yoga alike, a shop (because why not), and much more to explore. There's a steamer in room...and my excitement at this fact alone reminds me that I'm firmly and undoubtedly an adult. Weddings, yoga, Elysian bar, parking, and a location in a walkable fairly central part of the city-it's a win for me. Peter and Paul, if you ever decide to sell, give me a call, I'll be your buyer! read more

See all

This is our 2nd visit in two years. Both around the same time, two weeks before Christmas. Peter and Paul is absolutely fantastic. Everything about it is beautiful, low-key, tasteful and friendly. Plus, it doesn't cost an arm and a leg for such a fabulous hotel.. read more

Nice staff and great location. It's a beautiful building and I love the concept, but the room itself was uncomfortable and inconvenient. I unfortunately upgraded last minute to the School House Loft, but the room I got wasn't the one I saw on the website. There was no place to put or hang your clothes, no mini fridge. Bathroom was painted a blood red and kind of unsettling. There was only one window (small skylight) in the entire place, and the lamps were all surprisingly dim. No place to conveniently store toiletries. And the sitting area directly under the skylight had a chaise that was far too short for anyone over 5'8", and the ceiling was SO LOW that you hand to stay hunched over at all times to avoid hitting your head. The bedroom/loft area was a very low ceiling as well. Overall, it was just uncomfortable and inconvenient. The lighting in all the hallways was entirely too dark as well. Gave off a dismal vibe. The last day I was there they didn't replace the towels. Small detail but still weird. Nice staff but I wouldn't come back. read more

I use to come to Nawlins for work but would always stay in Downtown. This was one of my first leisure trips to the city with my partner to have some fun. We choose Peter & Paul because of its location and esthetics. I'm a designer and visuals do a lot for me as well as architecture. The hotel used to be a school and church and has been repurposed wonderfully. You have the main building which is in the school building which hosts the main lobby, a water station, lounge area and rooms. The building hosts a bar, cafe, restaurant and rooms. Bar was my favorite part as I was there cooling down with drinks constantly. Bartenders were friendly and cool. The next building is the actual church which now hosts events and Yoga and pilates and lastly the small building at the end has a small shop with nice jewelry, clothes, and other miscellaneous nic nacs. The location is nice very close to Frenchman, close to several eateries, drug stores as well as light rail stops. We will most definitely be back. read more

See all

Stoping at Elysian Bar for cocktails. So glad we did. Good cocktails and delicious appetizers. The Hotel, Restaurant and bar is a former church, convent and rectory. It's beautiful! The integrity of architecture is in place inside and out. The design and style for bar, restaurant is very pleasing. Done is absolute good taste. It's another must stop. read more

See all

I wasn't the biggest fan of The Elysian Bar, but I'm a huge fan of this hotel! If looking for an immaculate and extremely comfortable experience, look no further! I found the hotel to be just as "plush", "warm" and "inviting" as Maison La Luz, but literally half the price and in a better neighborhood. The bed and linen choices? Astounding. read more

See all

Just spent a week here and it is first rate. Unique buildings and rooms, friendly staff, great value, walking distance to many places including Frenchman Street. Three good breakfast places that are very close with an on site coffee cafe, bar and restaurant. Other restaurants are further afield but also within walking distance. Uber can take you anywhere of course. The only negative I can fathom is that the coffee cafe does not open till 7am so if you want coffee before that, you will have to walk a few hundred yards to "Who Dat" coffee cafe which is open five days a week and opens at 6:30am. Will definitely stay there again. read more

Hotel Peter & Paul - Hotels Near Me - New Orleans, Louisiana

SERVICE: 5 AESTHETICS: 5 NOISE LEVEL: 5 OVERALL EXPERIENCE: 5 This remodeled church, into a hotel, is amazing. The service was superb, rooms large, and it's not in the middle of the mess with huge crowds and lots of noise. This hotel isn't far from the party. We walked everywhere while we were in New Orleans. If you're visiting, and want a hotel that doesn't break the bank, but is within walking distance of the all the excitement then don't hesitate to book here. My last visits I stayed on bourbon street, and it was a nightmare. Was loud, with tiny rooms, and overpriced to say the least. We don't visit often, but when we do this will be our new go to hotel. read more

See all

Some fancy pants cocktails last night with hotel guests Dan & Katherine. Joined by Christine & Pete's & P's buddy Brian. C & P got hitched up on the 4/8/23 Pete got a girly Pink Panther thing that he just gushed over oh my...C & K loved their La Condessas while Dan tossed back his Sazerac & fortified it with his bottle service jug later (as well as moi) I started with a classic gin Martini stirred, with lemon twist & 3 pitted Castelvetrano olives ...nice then followed up with a Martini "dragged thru the garden" per our server called Leaves of Grass (prefered the classic) Don't remember Brian's....the booze along with a bowl of warm salty spicy olives got us tipsy...hic! read more

I just checked into this hotel on Sunday, and it was beautiful. It's about a 1.2 miles walk from the French Quarter. When you walk in lot the hotel it smells wonderful and the property is extremely clean, internal and external. Justin, Jenny, Jamal were so professional and customer service oriented. The staff was personable and friendly. They took their time to tell the lay of the land. While we were checking in with Jenny, Justin was taking our luggage to our room. Jenny was so pleasant and made the check-in process seamless. I spoke to Jamal on the phone and he was so courteous with answering my questions. When it was time to check out, Justin secured our luggage so we could grab breakfast before leaving. We were able to walk to and from the French Quarter, passing the Frenchmen's market and river walk. I highly recommend this hotel. Loved the staff, the room and the neighborhood!! I can't wait to return. read more

See all

The best boutique hotel I've ever been to and it's located about an 8 minute walk from the French quarter. The hotel is a treat and I loved every moment and the attention to detail as it pertains to the decor. The staff was great (extra shout out to Justin, who was OUTSTANDING)! The great service started before arrival where they confirm your visit and inquire as to any accommodations and perks you may want for your room. The room was clean, bright and beautifully decorated. You've got to see it to believe it. They also have a restaurant called the Elysian bar (please refer to my review for my experience) and food and drink offers were nice. The third part of the building is where yoga, live music and festivities for guests occur. My visit and experience was exceptional. I got all the rest and relaxation I needed in addition to great food options. I look forward to staying here again. Enjoy! read more

See all

If you want to have a home away from home in New Orleans, stay at the Hotel Peter and Paul. First all the staff is so kind and welcoming...just a few names we remembered, Terry (Security), Deanna at the Desk and Eric at the Elysian Bar. The location is unparalleled, sustainable, historic. Cannot wait to visit again! read more

Love everything about this hotel. It's an old church and convent that was renovated into a hotel and restaurant. I personally like the Victorian- medieval vibe. It's located in a quiet neighborhood that's a 10 minute walk to Frenchman street and 20 minutes from the French Quarter. Their restaurant, the Elysian, has a great drink and food selection. I love being able to walk downstairs in the morning and order a good cup of coffee and hangout in the church, that offers yoga classes. The beds are comfortable and rooms are clean. It kinda gives small resort vibes. Also want to give Maynard at the front desk a special shout out for always being so kind and accommodating. Definitely telling all our friends and family. This place has become our NOLA spot. read more

The hotel is a wonderful restoration of four contiguous buildings including the church, rectory and nunnery. The interior decorating is amazing and is worth a visit. There is ample cheap parking, friendly and gracious staff and a great bar. Unfortunately though, it is more of an a place to experience rather than a comfortable place to stay. Our rooms were small and cramped, mostly lacking drawer, cabinet or closet space. Great place to visit but I will stay elsewhere the next time we're I'm NOLA. read more

This place is amazing. The entire experience is immersive and just plain fun. 100% you will not regret your stay, just book it.

We arrived late slept like a baby. Old world charm in a quiet neighborhood. We're here for a wedding. There restoration is unique

Hotel Peter & Paul is incredibly beautiful. The renovated church turned hotel has every modern comfort you'd like - and I was pleasantly surprised to find the rooms are well insulated from the outside noise. We requested the second floor, which has higher ceilings I believe. Jamal was the best - he and the crew had all the tips regarding the location. This was my third time in New Orleans but usually I stay closer to Canal - this was a great way to break the habit, although I did end up Uber-ing to and from the hotel mostly (rain). The adjacent Elysian Bar is a super rad, house turned restaurant. Although we were bummed we didn't get to dine in - we actually lucked out and had dinner in the huge church itself. I heard this is only temp due to covid - so hit it up before it's gone. The food was seriously great, but that's another review. We'll definitely be back - hopefully soon. Salud. Props to my girl for finding this spot in the first place! read more

See all

My wife and I stayed with Hotel Peter and Paul on our recent getaway to NOLA and absolutely loved our stay! The staff is friendly and attentive from the moment you walk in the beautifully converted church building. The room and grounds were lovely and updated while still retaining the original historic charm. The bed and room is very comfortable with hardwood floors and antique furniture. The fixtures in the room are all updated including the bathroom. The shower was fully tiled floor to ceiling and was beautiful. Our one (small) complaint was the supplied shampoo, conditioner, and body soap was not great but it still smelled nice. The property has an excellent restaurant and, perhaps, an even better cocktail bar. We enjoyed nightly cocktails at the bar and they were probably the best we had on our stay. The coffee shop located in the same building was also excellent. You know when your barista has "cold brew" tattooed on her hands, she's gonna deliver on the coffee beverage (which she did not disappoint). There is also an ice cream shop on the property which, sadly, we didn't get a chance to visit. We highly recommend visiting Hotel Peter and Paul. I know we'll be back to stay for our next visit! read more

Hotel Peter & Paul - Hotels Near Me - New Orleans, Louisiana

See all

Beautiful hotel. Grande Loft room with queen bed is best for a single person because there's only 1 chair in the living area. If you are a couple, request a king bed ahead of time -- it's a wider room and maybe you get 2 chairs. read more

Hotel Peter & Paul - Grande Loft room with queen bed. - Hotels Near Me - New Orleans, Louisiana

See all

Our favorite hotel in New Orleans. Gorgeous old place mere blocks from Frenchman Street & the French Quarter, and not on the tourists' radar. The attached restaurant and bar are stunning, the rooms are clean, spacious and beautiful, and there is ample parking. An absolute hidden gem. read more

See all

First, the hotel smells amazing. You can smell the candles when you're out front, and then you enter and it's so calming and inviting. I had a schoolhouse classic room on the second floor, which was clean, roomy, and peaceful. Very comfy bed and cozy linens. Incredibly high ceilings. I appreciated the furniture choices and having a robe and luggage rest, which were not at the big chain I stayed in recently. The electric lighting is quite dim throughout the hotel, which was fine for me. Outstanding natural light when I wanted it, and blackout curtains for bedtime. I was able to watch a second line from my window, from a wedding at the church on campus. Otherwise, it was so so quiet. I appreciated the hotel's map of the Marigny, and tried several of the marked restaurants and coffee shops. Super convenient location for walking, and just an interesting place to stay. read more

Speechless! This is in regard specifically to their event space. What used to be a church is now an event space where they host weddings, concerts, yoga, and so much more. Recently went for the George Elizondo Trio concert and the acoustics in there - wow! Can't wait to come back. The space is so beautiful. read more

See all

My wife and I booked a weekend for a getaway to New Orleans looking for something different from the usual hotel experience. This property is fabulous and the staff are excellent. Intuitive and over the top service at every turn. We took a tour of the entire property which is offered daily that told us about the history of the church, school and neighborhood. The coffee shop and Elysian bar were perfect for a night cap or dinner. Food was amazing and the bar was beautiful and extremely well stocked. We tried different specialty drinks every night. Perfect location on quiet burgundy street with an easy walk to live music on Frenchmen street and the French quarter. 3 blocks to the street car line. I would highly recommend Hotel Peter & Paul for anyone looking for a unique New Orleans experience read more

See all

I've stayed at quite a few luxury hotels, and hands down this hotel is one of the finest. The property is lovingly and gorgeously restored with care taken at every level. The staff is both helpful and kind, quick to offer any assistance needed. Our room was beyond opulent, something straight out of a high-end magazine photo shoot. The gigantic limestone tub situated next to the bed was excellent competition for the amazing shower located in the bathroom. The sheets felt like they were spun directly from angel's hair and the bed was perfect for sleeping and for... I am absolutely smitten with this place and am anxiously awaiting another stay-cation to explore yet another one of their magnificent rooms. read more

Hotel Peter & Paul - View of the tub from the bed. - Hotels Near Me - New Orleans, Louisiana

See all

This hotel changed my opinion about hotels. It is exquisite, thoughtful, clean, historical, intricate, calming, different. Blown away! Like one of my favorite hotel experiences in such a cool city! Do not visit NOLA without staying here! read more

Ethan was a great bartender! Served great drinks and also served to order! friendly and hospitable

We absolutely loved Hotel Peter and Paul! A hidden gem! The reception from Ms. E was so welcoming and thorough. She explained the history of it and personally showed us to our room. We will be back again and again! read more

See all

I booked a room for our annual Thanksgiving trip, that my husband and I always take, many months in advance. Sadly the first night we were there, I began to feel sick. I woke with a high fever, headache and hurting all over. The desk attendant recommended a nearby Doctor's office. Turns out I had the flu. Sadly we decided to pack and go home. I booked through a secondary website so a refund was impossible. I didn't even ask. I realized a week later that Hotel Peter & Paul only charged me for the first night. In all of My years of traveling, I have NEVER been treated so compassionately. We DEFINITELY plan to return and get our week at this amazing place!!!!! read more

I loved everything about my stay here. I would even go as far to say it's the most favorite hotel I've ever stayed in. The happy hour in the bar is truly awesome. They make some of the best drinks here. The hotel rooms are so adorable. I found the place to be very clean and all of the staff extremely welcoming. The highlight for me was during the tour when Mrs. E said Nathaniel would treat us to showcasing the acoustics of the church. He belted out a gospel song that was so powerful I think everyone became emotional. Even the dudes were wiping their eyes. We walked to Frenchmen St. everyday with no problem. It's only a five minute walk and there's normally other people out and about so it feels pretty safe to me. read more

Peter and Paul I'll start with the good about this hotel, because I'm a positive person. The bellman Jamal was a perfect gentleman and incredibly personable. The hotel grounds are historic and beautiful. The main building (called the school where the original church school was housed) is gorgeous. We were in the rectory building (self explanatory), which also houses the restaurant and bar. It too was an amazing space both architecturally and decoratively. The rooms overlook a courtyard with restaurant seating. Our room was one of those over the courtyard and just above where the bar is. Next to the rectory is the "church" where yoga classes and parties are held. We had some appetizers in the restaurant on the first night. The food was amazing. Our room was cute (but small and cramped, sorry to slip in a negative). Now the negative. The surrounding area - Marigny - is quaint but still a bit seedy in places. A nearby park was filled with homeless people (more drifters than homeless) and one night we were followed from the restaurant almost to the door of the hotel by a person who looked to be following us looking for his opportunity. Now for the truly bad part about this hotel. Our room was dirty. Yes, dirty. We found hairs in our bed. There was dust and dirt on the floor. And please don't look under the bed. What we found was - ugh - food under the bed. Housekeeping failed to clean our room on the second day, so when we came back that evening, we had no clean towels, no tissue, and overflowing trash. The noise from the restaurant and bar below our room kept us from getting good sleep. The walls and apparently the floor are so thin that sound travels through them. On checkout, we complained about the dirty room and lack of room service and got a light apology and excuses for housekeeping. There was no excuse for housekeeping and no excuse for the front desk to apologize for them. If you are dying to stay in Marigny, love quaint little places, and don't mind a dirty cramped room, then this place is for you. However, if you enjoy clean, spacious rooms and like the "hotel service" that a 4 or 5 star hotel provides, pass on this place. read more

I was all prepared to love this hotel. It's an old catholic school and church that's been renovated. I read in AD Magazine about the trips to Europe to gather hundreds of antiques to finish the decor to perfection. Lots of style! But the lack of substance made our stay less comfortable than you'd expect of a hotel of this caliber. No closets! As we were there for a wedding we had to hang dresses and suits on the bed frame. A friendly little note in the bathroom asked that we reuse towels. Ok, we're happy to do so but with no towel racks we weren't sure just where to put the towels once we used them. No horizontal surfaces in the bathroom! We had to put toiletries on the floor! The inconveniences made it like an expensive youth hostel. read more

I adored staying at this hotel! We had a Schoolhouse two queen which was the perfect size for our group of three, girls trip. The room decor was adorable, and thoughtful, as was every part of the hotel. We had many delicious cocktails at the Elysian Bar, and enjoyed the coffee and ice cream, too! The hotel staff was very helpful and friendly. Yoga in the church on Sunday morning was such a great treat! Frenchman Street is less than 10 minutes away on foot, while the quarter was about a 15 minute walk. This is an amazing property with so much great history and attention to detail. I would stay here again and again. Thank you for making our trip such a memorable one! read more

See all

While the hotel was great and the front desk staff was wonderful, we had our room cleaned once and so many things were stolen, a month later I'm still figuring it all out. So upsetting, violating, and disgusting. read more

They rennovated the old St Peter & Paul church, turning the school house into boutique hotel rooms, the rectory into the Elysian bar (drinks, small plates, and coffee), and the convent into luxury rooms. The did an amazing job. They are clearly going for a unique hotel experience, one that is shaped by the buildings past. The building is a stunning historical restoration, the furniture, fabrics, and soaps are all custom and well done. The decor is very french country with spashes of catholic iconography. The location is also great, the marigny neighborhood is beautiful and you can walk to the bywater or french quarter. There is a coffee shop on site, and there is also a cute cafe (who dat) that's 1 block away. The only thing to note is that the booking process is a bit of a crapshoot- every room is unique. Not just size and shape, but amenities like tub vs shower, full vs king vs queen beds, even number of beds. You can make a request, but I wasn't able to find out what I got until check in. For example, the small description online indicated my room would have a pair of beds (the grande), but there was only one. It was fine since there were only two of us, but it still seemed strange. Also, the picture online showed a room with soaring cathedral ceilings, but the one I ended up with had regular 8ft ones and didn't feel as "grande". Again, not a deal breaker. And if you are a lover of leftovers, just note that not all rooms have a fridge (mine didn't, but others might?). Overall I would highly recommend staying here if you are looking for a nice, unique experience with luxurious touches. read more

Wow, such a beautiful hotel! Stayed in the Schoolhouse and the room was stunning and very clean. Nice to have access to the Elysian Bar. Not a bad walk to the French Quarters (~1 mile) and cute coffee shops and restaurants nearby. Cons were the beds/pillows were surprisingly uncomfortable given how nice everything else was, and the Schoolhouse is quite loud at night. I would try to request a room near the back of the building if possible. read more