Had a great overnight stay here. Check-in flew by, which surprised me. First that they had a…read moreline, and second that they got three of us through at once and quickly. I didn't think we'd make it through before the pool closed. I was wrong, luckily. They have an adults only pool and spa, and an open pool, spa, and lazy river. They were all relatively well kept, though there were multiple bottle caps at the bottom that we kept stepping on. The ones that were there the night before were still there the morning after. The pool staff were really nice. They had already run out of towels at the counters, and the guy went to get us some freshly cleaned ones from the utility room. Much appreciated. The rooms were very nice. We stayed in the king suite, very well laid out. Only complaint is they had a steamer and not an iron. Doesn't work the same, but oh well. The decor was nice, the bed was comfortable, the AC was rocking. Really enjoyed the room. Whomever stayed there previously not only changed the time on the clock, but set an alarm at an ungodly hour. Well played. The casino is a bit smaller than Golden Nugget across the street. The lower ceilings give it a smaller, cozier feel. No luck on the slots here, but we did get into some blackjack. Under the tutelage of Justin T. I now have a new favorite card game. I had previously stayed away from the tables. By the time we checked in all the restaurants had closed, so we didn't get to try any of the food here. The wait staff in the casino were not very attentive and did not return with our drinks. When we found the guy later in the same spot that we ordered in, he said he had been back and that we had left even though we hadn't moved since we had been there. Always fun catching the BS. So well I can rate the lack of service, I can't rate the quality of the drinks because I didn't have one. Maybe next time. Parking here is easy, there's a huge lot outside. They also have garage parking, which I prefer. Have your car out of the elements. Overall really good stay, would definitely come again.

Checked in on Sunday night. I just love all the workers. Here are excellent and nice. The ambience…read moreis great. The drinks as well. And I'm still here.

We stopped here for the night traveling through from TX and saw they were the number one rated…read morehotel on Yelp. Is it a luxury resort? No, but I would stay there again. It was: SUPER SUPER clean Friendly caring helpful staff Clean laundry room No breakfast because you know Covid. Snacks, sodas and laundry stuff available at the desk. A microwave and fridge in the room Great tv selection Security cameras for safety if you're concerned Good location We met the owner, Richard who is a delightful man. Sir, thank you for a good night's sleep and a great hotel!

I stayed here for one night and it was nice. I love the room, spacious restroom, kitchenette, comfy…read morebed, and views. The breakfast was stocked with great items as well. However, the fitness room is very small and the workout equipment is pretty cheap. The service was fine. It wasn't super friendly but also not bad. I would stay here again.

This is my second time out to The Nugget. The place is very nice looking on the inside. We came in…read morethe evening on day one, and also returned the next morning prior to departing the area. One star down, because they allow smoking in the building. Absolutely hate it. The evening trip was smoke everywhere. Interestingly, the next morning, there was very little scent of smoke remaining, so their AC puts in work. They were also replacing doors and equipment, and repairing areas to keep it in good condition. Half of the casino floor was closed off for some reason in the morning, likely remodeling or cleaning. I like a clean facility. They seemed to do a good job at cleaning as there weren't any glass cups or other trash hanging out. Security folks were nice, and very efficient. We weren't able to get on the black jack tables, too crowded the first night for the minimum we wanted to play at, or too few tables the next morning. So we hit some slots. Parking is easy. Garage and lots are available. Personally prefer the garage for the ease. We went to the Saltgrass restaurant on the premises, it had absolutely awful service. I won't take that out on the casino, it will get it's own review. Will definitely be back to the casino again. Always a good time, especially with the right people.

I want to share the condition of our room and the disappointment in the lack of pride in repairs…read moreand cleaning. I rarely take the time to complain as I am an optimist at heart. However, I am disappointed that the hotel would see it fit to offer a room in this condition to anyone with the amount of money spent here. We will enjoy our time here, we always do. I just wanted to share my thoughts in hopes the hotel will do better.

Traveled to Lake Charles to get a Ceasers Salute card…read more Cashier was very friendly and helpful. Casino was quiet and not too busy at the time.

I thoroughly enjoyed my stay at the Horseshoe. It was certainly much quieter than nearby casinos…read morebut I was also there on a Monday evening/Tuesday morning so that may have made a difference. The room: check in was incredibly easy and they have a kiosk for self-service. The room itself was clean, spacious, and had all the typical ammenties one would look for. I assume most people who stay at casino hotels don't aoend too much time in the room, but if one did want to do that then this is a great choice. The bed was nice and soft, pillows fluffy, and the bathroom was spacious. The gym was a typical hotel gym. There was an elliptical, bike, treadmill, and a bench with weights. I only used the treadmill, which seemed a bit old but did its job just fine. Downstairs you will find a Dunkin and pizza place. The Dunkin was perfect for a quick breakfast. The egg bites came out piping hot and were delicious. The latte was standard. The customer service was great. The pizza place is meh. Thick crust, thick layer if cheese, not many toppings. I would skip this next time. The casino itself was quiet but it was a lot of fun. I found a blackjack table and the dealer was super nice and taught me the rules. I had a great time.

What a great find for us. Our first time in Lake Charles and since we love the BnB experience when…read morewe travel, we chose to stay at Aunt Ruby's. It was in a great location and our host, Dan, was so welcoming and accommodating and cooked us a delicious breakfast in the morning. We also celebrated our Anniversary at Dan's restaurant just down the street and had the most amazing meals with wonderful service. Can highly recommend this beautiful, historic BnB (and the Pujo St Cafe) to anyone traveling to Lake Charles.

This bed and breakfast was awesome I would recommend it anytime over an Airbnb or a hotel stay Chef…read moreDan was also awesome in making our stay very comfortable and the breakfast was chef quality it was an outstanding experience.

Its a place to lay your head. Front desk staff is typically transactional but they are…read moreaccommodating and friendly. Cleaning staff is also very friendly, please tip hard working people. Its in a good location, a quick walk across the street will get some dining (mostly fast food) and shopping at target. More dining is a less than a 3 minute drive across the loop and even more a couple of exits down the loop. Place has always been clean and the area is safe from what i can tell although make sure you remove valuables as with everywhere it be homeless taking advantage of people slipping

The rooms are surprisingly sound proof, except when standing outside the rooms doors. I never heard…read moreour neighbors. Love having toilet area & sink separate from the shower& vanity area. The beds are comfy, rooms were very clean, and the staff were excellent. My only complaint is inadequate lighting. Unfortunately they aren't alone in that. It seems all hotels seem to forget that women stay there and need to apply makeup and just see in the room in general. But overall it was a nice experience.

They asked me how long was I staying? I said probably was staying for four nights. They charge my…read morecard for four nights took additional $57 off of my card on top of that. The total came up to about $600 and some change. On the second day, I realize I was already going to stay for three days. So I called the front desk and asked is it OK for me to leave early? I'm not going to stay the full term and they said yes I could get a refund so I continue at work. Waited until I got back then come to find out I was not going to be reimbursed for one of the days cause I was only staying for three. When I got to the front desk later on that evening, I was told I lied to let them know 48 hours before I was leaving instead of 24 hours for me to get a refund. So I pretty much feel like I've been robbed. I would not come back to another best western ever again. The fine print is a rip off. Best Western y'all fumbled the ball.!!!!!

This is one of the most beautiful and cleanliness hotel. The owner was so nice and friendly. The…read moretowels were kind of thin. The hotel location is safe and close to the highway. Highly recommend this hotel to everyone.

Hilton usually has a cluster of their different brands next to each other, so we decided to try…read moreTru. Per usual, although I could check in on the app, I could not get my digital key and had to check in at the front desk. No matter the location, this is annoying. If you aren't going to let your guests get a digital key to bypass the front desk don't show it as being available and state it will be available after a face to face check in. The front desk who checked me in did not offer breakfast times either verbally nor with the room keys. I didn't find anything in the room to say there was breakfast and there was no sign stating as such in the elevators. Parking was great, the sheets were super soft and you could take a back road down ankle to the casino.

Got the job done. Clean and fairly quiet. Free breakfast was what you'd expect for a free breakfast.read more