Been here several times and always received good tire service. I was skeptical but they honored the road hazard warranty I bought for my tires as well. read more

Imagine my concern when my Brake and VSA lights came on. The brakes did feel soft so I went to Melvin's Tire in Seekonk. I was prepared to leave the car over the weekend (it was Saturday around noon). To my relief they took the car right away and checked the brakes. Turns out I needed new front brakes. They quoted me a price and I said Yes. They were able to get me back into my car by 2:00. I am so grateful to the staff at Melvin's. We have always received prompt and professional service. They are our go to service station. GREAT JOB. read more

Ive always had great expriences with them. For a while it felt like my tires were picking up every nail made. I would go in and because my tires were under warranty they patched them for free I was never made to wait. I went there for an wheel alignmet and asked them to look over a list of suggested repairs given to me by my dealer. The service manager sat down and explained each item, and told me what was necessary and which repair could wait. They also noticed that the dealer had overmachined my break rotors well below the legal limit, and provided me with written documentation to take with me to the dealership. I was able to get them repaired. I will definately be back there again. read more

These guys are awful. They say they are going to fix your car, but don't and blame you when it is still broken. They basically don't know what they are doing. There's lots of other, better mechanics. Don't make the same mistake I made...go somewhere else. read more

2 words: dishonest and unethical. Went in on a Friday and had 4 new tires installed and also a synthetic oil change done to the tune of $760.00. That night my tire pressure light came on and upon testing tires on Saturday all 4 tires were low and one was even down to 21psi(they're supposed to be 35psi)figured that perhaps it was just a period of adjustment but from Friday-Monday I had to add air 3 times! Took truck back in that Tuesday and was told all 4 tire pressure sensors were blown and it would cost $100 per tire to replace. I stated that my sensors were fine until they installed the tires so clearly it was due to someone's ineptness. The manager kept saying it was just a strange coincidence. Yeah right . I continued with my argument and then he said he'd pay for 2 if I paid for 2. I said no you'll replace all 4 free of charge. After several go rounds he finally relented and replaced all 4 FOC. What really angers me is that as a woman I'm quite sure he thought I'd demur and not stand my ground. I'm a strong, smart woman and I'm pretty knowledgeable when it comes to basic mechanics but what if I'd been some little old lady or a meeker type of person? I would've been bamboozled! Bottom line : stay away from these chain places as you know the mechanics will not be the best as they don't pay them well. Go to a local well respected and honest independent mechanic. As the saying goes; you get what you pay for. read more

I was shopping around to have an oil change and replace the serpentine belt with an extra i had in the trunk. I kept getting quotes in the $180+ range. I decided to try Tire Pros and to my surprise they said $33 for the oil change. I double checked about the belt, and they responded, with a smile, "We'll just throw it on when we change the oil". I was very impressed, and my business will now be going to Tire Pros read more

My nightmare at Tire Pros began when l brought my car in for an alignment. They got me in fast and said and said It'd be about an hour. About 1/2 later l was asked if l had "the parts". I didn't know that my car needed parts for an alignment. Within 15 minutes they gave me a second quote at least tripling the original quote of 79.oo. I asked if they could do there best without installing the parts, which they did. Final cost was 69.oo When l left l called them thanking them for discounting the price. After getting on the highway the car started shaking and pulling to the left. The next morning l tried calling but got nothing but a runaround. After calling at least 6-7 times l was told to bring the car back the next morning. The next morning after them taking my car out for a ride, they say the vibration isn't there fault and it drives straight. As l leave, the car pulling to the right when l let go of the steering wheel and shakes violently over 45 mph. Prior to bringing it to Tire Pros we had driven it to Northern Maine with no shaking or pulling. An hour at least the first time l was there. Then a day getting the runaround on the phone. And now a second time without them doing the job correctly. Just a bad, bad experience ! read more

These guys are real nice in the customer care center however they completely guess when it comes to fixing things in the repair shop. If car computer says there is a problem they just assume that that is the problem and they fix it hoping for the best but they don't validate that they actually fix the problem. They self admitted that they have a bunch of 18-year-olds in the shop guessing at your problem. read more

Wow. I am either very lucky or the other reviewers are not. I have been going here for many years. I have never had any issues. Sure, they may take a little longer than estimated sometimes. But that is because they are often very busy, which they would not be if the other reviews were the norm. I have never felt anything but secure with thier work. Of course they may try to suggest you buy other things but not dishonestly! They are in business. I guess I'll keep an eye out after reading those reviews which if accurate I would be pissed too! read more

Have been doing business with this place for years...repairs, inspections, new tires...recently had brakes done...no problem and much cheaper than the dealership. Went there today for low tire pressure issue.....they found a leak..fixed it , rotated my tires.....no charge! Tires were purchased there a couple of years ago so I didn't have to pay anything .... great customer service with a smile ! read more

Keith and the guys at Tire Pro went above and beyond to help me out of a tight spot. I couldn't get my 99 VW Beetle inspected because a previous owner had tampered with the instrument panel and shorted the check engine light. I had gone to a few places and they all didn't want to touch it claiming that only the dealer could help me and that meant I was going to pay a lot more than I wanted to put the car on the road. But Tire Pro came through for me going out their way to get the part I needed. I was very impressed with their exceptional customer service and mechanical expertise. read more

I can't get the stars to work properly however I would not give them a star period. Horrible customer service, the people who work there have no idea what they are talking about especialy Matt. I asked a specific question about the tires I was purchasing and he gave me false information. After 3 trips up there I now have no tires from them because they gave me the wrong ones twice. I am now purchasing from a customer friendly place, which TIre Pro's is NOT. I told him they lost a sale and a customer and he did not care. I do not know if it is the company or if it is just him but he is a horrible sales person and I will never return there because of him, nor will anyone else I know because I will be sure to spread the word. If it is just him that is horrible they should consider firing him because they are losing business because of his attitude with customers. read more