As a broke college student, donating plasma is a great way to earn a little extra money while…read morehelping out people in need! BioLife is one of the best plasma donation chains I've seen due to its high payout prices and number of locations across state lines. I've only had good experiences at any BioLife location I've been to, so I truly don't understand the multitude of negative reviews left here. For anyone that hasn't donated plasma before, your first visit will take a couple hours but it won't take that long each time. You will do an initial screening procedure where you answer a questionnaire, undergo a physical exam, take your vitals, etc. During the actual donation process, you will be hooked to a machine via IV where cycles will be run: you alternate between the blood collection phase where you pump your fist while the blood pressure cuff adds some pressure, then the machine will release the cuff while it processes the plasma and returns the blood back to your system. After the plasma is collected, a saline solution runs through the IV and into your body. This process takes anywhere from 20-30 minutes depending on how much plasma you're able to donate. One thing about plasma donation is that the place is kept cold to help with temperature regulation. Every time I donate, I bring a pair of socks to squeeze during the donation process, a sweatshirt, a blanket, and some sort of entertainment like a book or my headphones. While I can't take photos inside the location due to HIPPA violations, the space is well lit and very clean. I've been going to this location for about 4 years and have had nothing but positive experiences. Every single staff member I've interacted with is very kind. Yes, there may be some long wait times and long lines during peak hours, but it's truly manageable. Anyone who has worked in customer service can empathize with the experience of having long lines while you're working as fast as you can; that's just life sometimes! As long as you are understanding and respectful, staff members will treat you the same. Sometimes you may have bad experiences if you have a bad attitude LOL. Overall, I recommend everyone I know to donate plasma. During my first month donating, I made $1,000 and since then I've given a couple hours of my week each week to make some good money quite easily. BioLife has so many locations across the country; I can always find a close location next to my home and my college campus. I will always recommend BioLife to anyone looking to donate plasma!

Majority of the staff as assholes. The nurses especially! They treat you like a fucking junkie due…read moretobthe bruises THEY CAUSE. AND THE PAY.... is horrible for the damage done to my arms and veins. Not to mention the shitty as treatment from most of the staff.

The needle poked through my vein. Blood was running down my arm, I was nauseous and dizzy, I…read morethought I was going to faint. They couldn't give me back my platelets. I was so tired and drained all afternoon. I would give them no stars.

So happy switching here after going to Biolife for so long. I'm usually in an out in a little over…read morean hour when I used to have to wait like 2.5 hours as a regular donor at my old center. I like the pay too cuz instead of dropping u down to the lowest level or taking away ur frequency bonus just cuz you missed one donation, here it depends on how many times you came in the last month. Plus they actually have tvs here

I donate plasma every 4-6 weeks as I am a universal plasma donor (AB+), plus I've had issues trying…read moreto donate platelets. Over the years, the only problems I've had are with an incorrectly set IV (which they would have gladly fixed, but I gutted it out), a mix-up as to what I was donating (plasma vs. platelets), and a lack of COVID protocols early in the pandemic (addressed since then). Setting up an appointment is easy on-line, or you can call, or answer one of their texts or phone calls. A reminder text comes in 1-2 days before. It's easy to re-schedule if you need to (as well as polite to do so). I typically arrive 5 minutes before my appointment. Check-in at the front desk is easy, and a nurse typically brings me back within 5-10 minutes. Ideally you fill out your donor survey before you come in, as it saves time for you and the nurse. They get your vitals (BP, iron count, pulse, temp, weight), check to see which vein the want to tap, and then bring you to your padded, reclined chair to start the process. I typically read a book on my phone, but you can also use a chair-side TV to watch Netflix, or tap into their free wifi. Blood donations only take 30 minutes, whereas plasma is an hour (for me at least, but I'm slow), and platelet donations can take multiple hours. The nurse will let you know how you're doing along the way. My biggest gripe is that my nurse typically changes over the course of an hour as shifts end or someone goes on break. Afterward, partake of the free cookies and drinks (I'm partial to the M+M cookie with a bottle of chocolate milk, but there are lots of options) to rehydrate a bit before you head back into the world, knowing that you've given a little something of yourself for others.

I have donated blood here for several decades and the personnel have been professional comforting…read moreand friendly. But this is not my reason to continue donating. If the blood I donated helps save but one life, that fulfils a purpose for my existence.

Absolutely love this place!! Top dollar and super clean!! Stellar employees!! Above and beyond…read moreperfect

Worst plasma donation center in Minnesota. Was lured in by them telling me I would receive $100…read morebecause I hadn't donated there since November but if have to do the new donor physical and stuff. Friday I did physical questionnaire, videos and when I did the blood draw my hemocrit was off so I had to come back yesterday(Sunday) came in early to noon appointment and I was last to leave after 4 pm. I was not giving the $100 as promised but only $40. I talked to management and he was unwilling to make things right. 5 hours, actually 8 hours later I get $40

I came in on Tuesday, February 18th, and was sitting in the lobby for almost an hour. Waiting to be…read morecalled for my exam. Since I'm considered a returning, but new client. I tall man with red hair and a beard had come to the lobby and asked if somebody's car was in the alley, when in fact he was really wondering was somebody in my car while I was in the lobby on top of which he told me that I was to wait my turn? I didn't get appointments because they don't make appointments and he's very busy and he was very patronizing rude. And I will never go back there again. I'd rather go out of my way to go to another clinic. I do not understand what the point of having an appointment system on there Website is? I will never trust my healthcare to a place that treats their patients like that. That's absurd. There's no amount of money that would make me want to donate anything to a place like that.

I am a returning donor. The wait in line is 3 hours and then 45min to 1 hour to donate. At $45 per…read moredonation. Makes the wait less than minimum wage. If I worked today, I would have had to leave. $45 doesn't even fill up my gas tank in order to get here.

This place is clean, bright, has friendly Red Cross staff, free parking, and is attached to, and…read morenext door to, a coffee shop. After multiple blood donations, and several platelet donations, given here, I can share that this is a good place to donate. Like many Red Cross donation centers, the staff and volunteers change regularly, but the donor experience has always been good, friendly, safe, and helpful. They always say "thank you for donating." The staff here are also nice if you can't donate. I've had low numbers on Iron and could not give blood. Despite my disappointment in my low iron that day, the staff was very nice, positive and they let me have a cookie any way.

I am so glad we have a Memorial Blood Center Downtown. For a gal like myself who works DT and…read moredoesn't drive, this is super convenient. Like most difficult things in life (going to the dentist, working out, getting a haircut), people are more prone to doing them if they are convenient. Marquette and 7th is centrally located, and accessible by skyway, too! The techs are friendly and professional, and always do a great job. Their new receptionist is really nice, though I miss their old one. Stop in to do a good deed, eat a tasty cookie, and grab some Taco Bell on your way back to the office. Also, have Jen draw your blood - she's the best!

Convenient location and friendly and staff. Everything is clean and the beds are super comfortable…read morewhich is much different than donating in some random place at other blood donation centers. I preferred them because of that and they are more local. Jen did a great job sticking me and if you are taking longer than 15 minutes, they will stop the donation. I was there for less than an hour total for my first donation.

While this is the smallest CSL in the area the service is better and wait times are shorter! The…read morenicest people work here and the decorations make for a nice and relaxing environment.

A guys vain explode he said uh this doesn't feel right and then screamed it popped about 30 seconds…read morelater , beth is still sticking people and leaving them with potentially life long injuries, and disbarment of donation possibilities for months at the very minimum (highly likely they won't let them use that arm again when they do come back if they do) Seriously , Beth is kind and friendly but 100% needs to be taken off needle insertion (sticking as they call it here) I don't let her stick me or anyone I care about I warn new donors not to let her stick them corporate needs to step in at this point I mean no harm to her job but 100% she should be up front checking people in or disconnecting never sticking needle in guy next to me also now complaining bout pain from needle after Beth stuck him, you shouldn't feel the needle once it's in , it should feel so faint that you don't notice it not be squinting in pain and making faces of uncontrollability, I urge you to pay the staff that sticks the need in more and to bump her off the schedule for sticking , it turns others away iv left and had conversation with others who have come in at 7 am and seen Beth was the only worker sticking at the time and waited to come back for hours tell I knew someone else was there

Everyone is friendly and have never had an issue. At times it can be busy and running a little…read morebehind, but that's where we, as donors, need to make sure we have ample time to donate. Have seen many rude, impatient people when having to wait in line for as little as five minutes. I don't understand the entitlement people think they deserve. Don't enjoy going there? Don't go. Laying in a bed for two hours a week enjoying some me time and getting paid for it is amazing!

This place sucks Royal ! I was deferred indefinitely from here because I have a PCA! Now if you…read moreknow anything at all there is no reason for them to not accept my doctor s letter stating that my pCA has no regard for me donating! They still refused to let me donate!! This place sucks. I would recommend that you go anywhere else but here