Hi my name is Terri McKinney from Seabrook.
I would like to take the time to recognize three employees at Memorial Hermann Imaging Center - Bayshore who provided exceptional care during my CT appointment.
Patricia at the front desk was kind, welcoming, and professional. I noticed not only how she treated me, but also how she interacted with other patients. She showed patience and compassion and helped create a calm and caring environment.
My CT technologist, David, was outstanding. I was experiencing significant pain and was anxious about my appointment. He took extra care to help me get positioned comfortably, assisted me when I needed help moving, and treated me with patience, kindness, and respect throughout the entire process.
When there was difficulty getting my IV started for the contrast, David handled the situation professionally and brought in Will for assistance. Will was also wonderful. They worked together as a team, and both showed patience, care, and professionalism. The way they handled the situation made me feel safe and cared for.
What stood out to me most was that these employees did not make me feel like just another appointment. They treated me as a person who was in pain and needed compassion. It was clear that they care about their patients and take pride in their work.
I hope this feedback is shared with Patricia, David, and Will because they truly deserve recognition. They are wonderful examples of the kindness and professionalism that patients hope to experience when receiving medical care. Thank you. read more