I could not be more disappointed with the care this hospital provided my elderly father…read more I would not take anyone to the hospital under any circumstances! He arrived via ambulance and had emergency surgery. He stayed for a week and CLEARLY was struggling. He could not manage meds, feeding himself, walking, and his O2 was 90. We begged for consideration of rehab or SNF. They denied and dumped him out with little notice. Prior, he was fully independent and living alone. He was back in the ER within 72 hours. They drained fluid from his lungs. He again was struggling and we begged for rehab or SNF. All the doctors we spoke with agreed that he needs release to rehab/snf. He again was dumped on the final day with little notice. Fast forward 10 days and he has had a stroke. We are now at Houston Methodist Willowbrook. The level of care is night and day better. HCA Tomball is responsible. They may have cut short my father's life by 3-5 years.

I had a deeply troubling experience at HCA Tomball that I feel compelled to share. I arrived at the…read morehospital in a vulnerable state, struggling with suicidal thoughts and in desperate need of help. Instead of receiving the care and compassion I expected, I was met with rudeness and insensitivity from the triage and discharge nurses. Their behavior was not only unprofessional but utterly out of line. I was dismissed without the support I needed, and to my shock, I was brought to my attention that I was actually being kicked out of the hospital building by some MF'ing retarded a$$ cranky, insecure, arrogant rude asf b!tch receptionist/triage/nurse lady mind you, this was six years ago! It was clear that my mental health concerns were not taken seriously, leaving me feeling more isolated and desperate than before. I am now I'm planning and thinking about pursuing legal action against this branch because no one should have to endure such treatment, especially when seeking help for severe mental health issues. I urge anyone considering HCA Tomball to think twice. It's disheartening to know that a facility meant to provide care can be so uncaring. They need to shut down this facility prompto! Please take your health--both physical and mental--seriously and seek help elsewhere.

I really love how the staff is very nice and polite and the customer service is great as well and I…read morerecommend everyone to go here. This is a place where they care about your own well being and do anything they can to help with your health I give it a 10/10 !!!

Took my husband in to get relief asking specifically for an enema. They said yes.. he was stage 4…read morecancer and they knew the details. Four hours later and $920 .. they gave him a prescription for fleet which is an over the counter which did not work in the first place. Scam Ally!

Overall, I had a great experience. The best part was when I first started the surgical process. I…read morehad an aide (I believe that's what she said her position was) named Tina (I hope I'm remembering her name correctly; it was a stressful day). She is the type of woman anyone would love to have as their mother. She began our time together by saying she likes to create spa experience. When we entered the room, she asked if I would like spa music and what scent I preferred. She completely put me at ease the entire time, making me comfortable. At the time, I didn't think to get her information, but I will try to find her and send her a token of my appreciation.

I've seen Chuong Hoang Pham as my gynecologist. He was the best doctor. He was kind and very…read morepolite. Always thorough with me. Great doctor

Was literally rushed out of the rehab facility. My father in law was being moved to hospice and…read moreadmin wanted to hurry it up so it didn't affect their morbidity rate. She literally said that. Absolutely horrific and completely messed up.

If I could rate this hospital a negative, I would. My father came in struggling to breathe and…read morealready battling severe heart disease and heart failure. I got to my dads room at 11:30am. He was struggling to breathe and not doing well at all. A nurse never came in to check in. I finally had to hunt down a nurse by 5pm. Not a single person checked on him for HOURS! Also, they decided to discharge him at 7pm at night before they even checked his vitals. Once they checked his vitals it became clear he was running 104 temp, his oxygen level was 84 and his blood pressure was dangerously low and close to a stroke low. They were about to kick him out of his bed when he was in dangerous conditions. We had to tell them we refused to leave. 95% of the nurses were rude, too busy on their phones and talking openly about other patients in front of everyone. What a joke of a hospital.

My dad was recently there in Dr ICU. We thought he was recovering, but then got transferred there…read more He worked with a lot of wonderful people. I have to give a shout out to nurse, Ashley, and Dr Ramos. They kept me informed of every step happening with my dad even the things I didn't want to hear or take in. I appreciate them so much and their understanding. My dad passed away, but he was in good hands and he's no longer suffering. At the end, I did kind of lash out with emotions due to our relationship and situation, but in the end, they made sure my dad was comfortable when he went home where he wanted to be. I also have to shout out Nurse, Helen, who also updated me. I think all of you guys so much. Please understand the hurt and pain that I am going through. It's not easy, especially when everything is thrown at you at once to handle everything. I just couldn't do it. I had to pass it along, but they understood. So thank you and you guys really and truly love what you do and are there for your patients May God bless you.

On May 05, 2023 my brother, then 71, had shunt surgery for hydrocephalus in Houston. On May 13, he…read morewas transferred to HCA Houston Healthcare Tomball for rehabilitation. By May 18, his doctors found his shunt was blocked and a new one was inserted. Instead of sending him back to his doctor in Houston to perform the procedure, they kept him there to "practice" on him. By June 13, 2023, doctors removed the second shunt. After this procedure, he wound up with sepsis. - a clean hospital? They were administering many drugs during his hospitalization, too many for his system. His condition went from recovering to nearly dying of sepsis. Doctors did an MRI and found a blocked ventricle in his brain, then he began running a fever after a stomach feeding tube was inserted. His wife wanted to remove him from this hospital to get proper care elsewhere, but the hospital would not permit this. Instead, they continued their malpractice and incompetence. What ever happened to DO NO HARM, beneficence, the Hippocratic Oath??? Everything they did to him went from bad to worse. The nursing staff neglected to move him often enough so he got bedsores. He was in pain! Then he went into a coma. He suffered too much in their negligent care. He passed on August 4, 2023 in their care, days before his 72nd birthday.

We chose the HCA North Cypress location (Tomball Pkwy close to BW99) because the Tomball HCA gave…read moremy husband the very best care when he had Covid pneumonia in 2021. HCA earned our trust. On a Sunday, I accidentally sliced the cornea of my eye and it was incredibly painful. I couldn't keep it open. Once we arrived, we got checked in immediately and waited about 5 minutes. A nurse came out and showed us to the exam room, took my vitals, and maybe 5-10 minutes later Dr. Saint-Jean came in. She gave me a thorough exam including administering special drops that would "illuminate" the extent of the injury, determined it only needed an antibiotic ointment, gave me a prescription and sent me on my way. Everything from check in to check out was seamless and professional. The facility was clean, organized, and well run by all involved. I hope to not need their services in the future, but if I do, they will be my first choice.

this hospital suck! They discharged me because I had no health insurance! they released me when my…read moreblood pressure was high, white I was still feeling fluttering in my chest/heart, and while I was still feeling nausea. right now to this moment; I'm still feeling very bad...sweets, chest fluttering and BP still high. while I was in the emergency room number 4, I called for a nurse and I was hung up on before I can even talk! I could have been calling for help and they wouldn't have known because they hung up in my face! I will never go back there and I recommend you don't either! especially if you have no health insurance; they will throw you out like your not human and a piece of trash!!!! They are sad!

My dad has been here several times, in the ICU, IRU, and general hospital and each time care is…read moreeither horrible or it's pretty good. It's upsetting, level of care changes every time there is a nurse or a doctor change. I'm dissapointed with the way everything has been handled with my dad.

Was here to do my annual mammogram I did check in online so the process was quick once I arrived at…read morethe hospital. She took my orders, gave me my medical wristband and took me to the back. I recommend if you have access to a computer to complete the paperwork online for sure. The staff was very friendly and the tech was very gentle making the care amazing.

This is for the 9090 Katy frwy location Houston Methodist primary Group (Spring Valley)…read more It depends on the Doctor you're seeing. The wait time was short also the Dr Sonia Dholakia attitude. I reported how she rushes through and how she talked to me as if I was a child. After several calls to file complaint. This location didn't return my call but made up excuses for her. I contacted CEO got a letter stating they would look into that's been 2 months ago! I pay for quality services and to be treated like my mental and physical health is irrelevant She act as if she's doing me a favor. I am still very upset about it and I will continue to follow up, if necessary, I will contact the state board. What is going on in this world doctors are acting as if they're doing a patient a favor . Every month I pay way too much for healthcare insurance . , I feel like I should be treated With quality care and understanding! Yes I'm still pissed

I just switched over to this location when we moved from Sugar Land. It took awhile to get in for…read morethe first appointment because they are pretty busy all the time. I decided to see Dr. Patel as her reviews through Methodist are pretty good as are the other doctors. I checked in and was called back within five minutes. Dr. Patel came in a few minutes later. We went over all my medical background and she really seemed to care and take her time getting to know me and what I needed. I was in and out in about 35 minutes. I went back for blood work and it was quick as well. The location is easy to get to, right off of Skinner and 290. It is upstairs above the Thai restaurant and there are stairs or an elevator close by.

I wanted to update my review, as I genuinely appreciate how Dr. Ola reached out and listened to my…read moreconcerns. I have continued to bring my kids to Dr. Ola, she is truly an exceptional pediatrician and will continue to drive out from Katy to see her. Getting appointments is much easier now and it is also very helpful to be able to do tele-visits when I can.

We arrived for our appointment on time for 3:40pm as scheduled. Still, we waited over 40 minutes to…read morebe seen. The nurse that prepped us before the wait was unfriendly and impatient. My toddler wondered what was wrong with her after she noticed that she was not kind; it was very obvious. After waiting over 40 minutes for the doctor, I decided to leave- but the doctor was about to come into our exam room. While she was the only one to apologize, the other staff did not acknowledge the delay when I walked out into the hall to inquire during the wait. It was like they didn't care about us, and there was absolutely no respect for my time. After the doctor finished, we had to wait another 15 minutes for the shots my toddler needed. A person without any ID or tag came in with another person whom she said was "shadowing" her. When I asked her who she was because she was not dressed as a staff person (sloppy gray t-shirt) and had no ID, she said she was an MA. Meanwhile, all if the nurses were saying goodbye for the day (it was now 4:50pm). My toddler became unsettle with these new people and was uncomfortable getting her shots. The doctor and staff know that my toddler is uneasy about shots but didn't care. So after all of that, we left. This was a TERRIBLE EXPERIENCE. We were mishandled and treated poorly. I do not recommend this location. Texas Children's Hospital system should do better. And get rid of the unfriendly, scary nurse!!!!