This has been such a heartbreaking experience having my daughter buried here. This cemetery is…read moreextremely insensitive and lacks compassion towards those grieving and their loved one's graves. First off, they originally sold us a plot they had already sold to someone else. They leave filing cabinets filled with people personal documents unsecured and accessible for anyone on the premises to go through. They will rudely/ spitefully throw all your loved ones items away that are left at their burial site without even letting you know. They will harass you as you visit your loved one's grave and try to intimidate you with their landscapers. So many plots have already been risen, shifted, and poorly placed in the ground. I honestly wish we never chose this cemetery!! Save yourself a lot of grief/ frustration and choose a different cemetery!!! Homeless people frequently come here. People often drinking and allowed to do as they please. The squirrels can be a huge nuisance. They told us when we chose our plot location a bench would be put in but never has and it's been 4 years. If you want a cemetery to visit to view historic grave sites I will say this cemetery does have quite a bit of historic stones to view but if you're looking to bury your loved here, definitely find a different cemetery. This place is very poorly managed. You are very restricted as far as headstone designs and sizes. Documents are not filed or kept secure so your personal information is at risk of getting in the wrong hands or lost completely. It's a shit show to say the least and it's shameful how they treat those that grieving. Sadly, I avoid visiting my daughter's gravesite because every time I have come here has been extremely heartbreaking to see how they have treated her site and what they have done with her items. They don't even want us placing flowers! It's absurd!

I don't know if the Yahoo "Woohoo as good as it gets" is quite the rest sentiment for this setting…read more However, my Dad recently passed away. My parents moved to CA 3-1/2 years ago and my Dad was very ill. He felt he needed to get things in order and spent considerable time looking at places for final "rest" both for he and my mom. Thankful and by miracle he got off hospice, then home health and lived a very decent and happy life for 3 years. He was very happy with his interactions 3-1/2 years ago with Roselawn cemetery and had picked his columbarium space. I didn't see it with him at the time, but knew the location which I liked and the photos he showed me were very lovely. Sadly, my family and I have now had to interact and involve ourselves with placement of my Dad. I've had several phone calls for various reasons and always had pleasant and receptive conversations. After hours, I've always been called back with a direct answer. We had to set a time to bring my Dad's "remains" and it was so very respectful. I am sorry I don't recall the gentleman's name that helped us. He was respectful of our wishes as to time we needed, etc.. I just feel our family, my Dad and other's nearby with attending needs were all addressed so carefully and respectfully. I am very thankful my Dad chose Roselawn Cemetery in Livermore as a final resting place for he and my Mom.. with a choice of myself in the same location depending on needs when that occurs. It's not something we want to do, but I am thankful that this process was made so much easier here.

Service was good. Great graveyard for Muslim too. Pretty cool land and place as well niceread more

so blessed to have people that are taking care of the Cemetery. It's alot of hard selfless work…read morethey are doing.

A business revolving around loss and grieving requires a unique sensitivity, warmth, and…read moreprofessionalism. Monte Vista provided a great deal of comfort and care to our family, specifically through the efforts of Armando and Andy. Armando maintained consistent, clear communication with my family as we lay our beloved father to rest. With a heart full of gratitude, thanks to Armando, Andy, and the team at Monte Vista. We were able to hold a beautiful remembrance, and find comfort in the hardest chapter for our family.

We are deeply grateful for everything Monte Vista Memorial Gardens did to help bring our uncle and…read morecousin, Lt. Thomas V. Kelly Jr., home and to honor him in meaningful, dignified, and compassionate ways. The care, creativity, and dedication they poured into every detail--coordinating Tommy's return from the San Jose airport, organizing the Sunday lying in repose at their beautiful Livermore location, including the moving tributes by the local fire departments on the way, the funeral service, the procession through Livermore, the service at St. Michael's Cemetery, the press outreach, and help with the reception--was extraordinary. Their work reflected not just professionalism, but generosity and heart. They made us feel supported, seen, and understood during an emotional and significant weekend for our family. We are especially humbled by their offer to name the veterans memorial section at Monte Vista in Lt. Kelly's memory. We understand that T.W. Starkweather is the one with the vision, and we are deeply grateful to him for this honor to Lt. Kelly. This gesture speaks volumes about the care MVMG extends to the families they serve and their deep respect for those who have served our country. The kindness and efforts they extended to us will stay with us always. They helped us welcome our relative home with the honor he deserved--and gave our family a lasting sense of peace and pride. The family of 2Lt. Thomas V Kelly Jr.

i was so impressed with the professionalism shown our family by Carla of the Neptune Society…read more Everything was handled with the utmost respect for my wife. Carla kept us apprised of every step in the process . I highly recommend the Neptune Society to any family seeking to have their loved one cremate. Larry Kleinman

This was the absolute worst experience. My father passed Nov 17 and had a prepaid cremation. It…read moretook 2 plus weeks just to get a hold of someone after many calls- leaving messages and emails, to no avail. I finally went to the office and was given a litany of excuses of why we didn't yet have a death certificate. My sister also left messages, over 6, and emails- none were responded to. My sister had left 3 more messages with no response so I went by yesterday to find out what is going on. The manager was very defensive and didn't want to take responsibility for anything. She said she talked to my sister that morning- she didn't- she left a message saying that the certificate was sent to her house in Santa Cruz- WITH the ASHES!!!!!! In the mail!!! We were supposed to pick up the remains in Santa Rosa. She had stated 3 plus weeks ago that the certificate would be sent overnight. That never happened. It is now Dec 30 and the Certificate and remains have not been delivered. Very unprofessional to say the least. I urge anyone thinking of using Neptune in Santa Rosa, CA to find another service as this one is horrible!! There is something very wrong with this branch I wish I could give a rating with negative numbers.

My wife and I are extremely pleased with the level of attention and professionalism that Jesse Vera…read more(rep. for St Michael's) provided us. We ended up signing a contract for a burial plot and it was less expensive than other Catholic cemeteries.

My wife passed away in September of 2023, and is buried at this cemetery. We were told it would be…read more6-12 months for the headstone to arrive. In August of 2024, we were notified that the paperwork had been lost, and that it was never submitted, and that they would need to start over. I asked by email if it could be expedited, and was ghosted (zero response). I tried a second time, and again got no response. It's now three months later, and I called, and still no headstone. They told me it would not be done until March 2025. My wife has been in an unmarked grave for 15 months now, and it will be at least four months more. This is absolutely unacceptable.

Bigger sign Graham-Hitch Mortuary. First st is very long…read more Could not find Mortuary, late for service!

My Grandfather and my Father both were cremated here and had their rememberance services held here…read moreas well. Yesterday my grandmother passed away and I knew I wanted it to be handled here. My grandmother said to me that its just easier here and we are familiar with it so when the time comes just make it easy for yourself and choose the same place. So that's what I did. The funeral director met with me at 10:30am and I was done signing and choosing everything by 11:30am. I chose just cremation, no embalming, no pre-service or viewing, no viewing of the cremation, no casket or fancy urn, just the basic everything. I will get a nice urn later and have them transfer her from the temporary container to a nice urn i pick out online. Now you can go all out and select the most expensive everything but that is not what I did. I likely will have a service or rememberance a few months from now. The director who assisted me was very spft spoken, clear, and had a nice demeanor. All things that put you at ease when you are definitely not at ease. My one tip would be to call, make an appointment and be sure to bring the deceased birth certificate, and marriage certificate if you have them. It will help fill things out much faster. So grateful that this place is clear and transparent on costs, affordable in my opinion, and makes things easy!

Losing my brother is a pain that still cuts incredibly deep, but I'm truly grateful for the…read morecompassion and professionalism shown by Berge‑Pappas‑Smith during one of the hardest weeks of my life. From the initial body collection through the funeral service itself, their team helped shoulder a burden that felt impossible at the time. Ian, Michelle, Andrea, and Fabian were all kind, attentive, and deeply respectful throughout the entire process. Being able to have everything coordinated and completed within a single week was nothing short of a lifesaver, and their willingness to open early for us was an extra act of kindness we won't forget. On the day of the service, all of the flowers sent by loved ones were beautifully arranged, adding a sense of care and dignity to the space. Death is never easy to accept, and navigating logistics while grieving only makes it harder. While no one can ease the loss itself, the people at Berge‑Pappas‑Smith made an incredibly painful experience more manageable through their empathy and support. For that, our family is sincerely thankful.

The only things certain in life are death and taxes--and unfortunately, the first comes with a…read moreprocess none of us are ever quite prepared for. Ian and the team at Berge-Pappas-Smith Chapel of The Angels in Fremont made an incredibly difficult time a little less emotionally taxing. They treated my loved one with genuine dignity and respect while also treating me with compassion, authenticity, and understanding. What stood out most was their ability to meet me where I was in the process. They never made me feel rushed or overwhelmed, and they provided clear guidance on costs, timeframes, and next steps. That clarity meant a great deal when there were already so many other things to process. Funeral arrangements are never going to be easy, but having a team that is authentic, transparent, and genuinely compassionate makes an enormous difference. I'm grateful to Ian and his team for helping us navigate a difficult moment with dignity and care. Highly recommended to anyone who finds themselves needing these services.