The owner's (Grace) work is very articulate. I have used her for several different pieces and types…read moreof jewelry

My wife needed her wedding ring resized. The owner, Grace, of Prime Jewelers in Plano was…read moreawesome. She recommended a plan to adjust the ring at a reasonable price. Then had the work done in just a few hours. We were very satisfied with her work and the promptness of service. Will definitely be back!

I took my diamond tennis bracelet in for sizing. Brian was…read morevery helpful and patient with me while trying to make sure we had the perfect measurements (for removing stones). I got a call the next day-ready for pick up! It fit perfectly and for a fair price. Trustworthy & reliable! Thank you!

Great service! Walked in and took care of my request immediately and speedy! Quality all the way…read morethrough! Justin's a very nice gentleman! Thank you the 40 plus years of service in Plano! Great experience!

What an awesome experience!…read more I went to 3 other jewelry stores prior to finding Gillespie Fine Jewelers for my wedding set. I tried a small independently owned one that quoted me over twice as much. I tried a big box one that claimed the small one was wrong about what needed to be done to keep my wedding set in good shape and wanted to charge 4 times as much (not an exaggeration-I was floored). The third one I went to, told me that they couldn't quote me until their jeweler was back on Monday, but I could leave the rings with them and they'd call me-no thank you. THEN I found Gillespie Fine Jewelers and I knew this is where everyone I love needs to come. I met the owner Kim, and his calm familiar demeanor immediately set me at ease. He was honest and fair in quoting me for my set. He actually agreed with the diagnosis from the first store which made me feel he knew his stuff. He didn't tack on extra unnecessary prong repairs just to bump up the price. From our conversation, he told me he has been a bench jeweler since he was 25. Since he does his own work, he doesn't have to charge us extra to pay for the jeweler doing the work. He's not just an owner that doesn't touch the pieces, he does everything and is extremely skilled at his craft. His quotes are transparent and he explains why the cost is what he is charging. This was by far the best experience I've ever had at a jewelry store. I walked away finding a gentleman and a businessman I knew I TRUSTED. He did impeccable work on my set and he didn't break the bank in the process. I will be coming back! If you want an honest jeweler that knows his craft and is skilled enough to do the work on his own, come to Gillespie Fine Jewelers-he won't disappoint!

This is now going to be my one and only place for all my jewelry needs! I had a beautiful family…read moreheirloom ring that needed to be resized and needed a diamond replaced. They fixed up my ring just beautifully & Jennifer was awesome to work with. Definitely recommend them for all your jewelry needs! They also have gorgeous & unique pieces for purchase! (The ring worked on is the one on my ring finger).

I truly cannot say enough positive things about my experience with Skylar! I was referred to him by…read morea friend after realizing I had a collection of jewelry that was no longer being worn, including several family heirlooms that I wanted to transform into a statement ring. I shared my pieces with Skylar along with a few ideas, and he brought my vision to life with a stunning design that exceeded all of my expectations. The final piece was absolutely beautiful and so thoughtfully created--I couldn't be happier with how it turned out! Skylar is incredibly talented, creative, and wonderful to work with. I highly recommend him and William Sheahan Designs for all of your custom and estate jewelry needs. If you have jewelry sitting in your jewelry box that you're not wearing, go see Skylar--you won't regret it!

Bill is always wonderful made contact on my 34 yr old wedding band that needs minor adjustment and…read morehe & his team will Take care of them. What a great & honest company. Highly recommend Bill & his team.

They always do such an amazing job with jewelry! They have beautiful jewelry in their shop and can…read morealso do custom absolutely amazing!!

This by far is the best jewelry store I've been to, and not just because their last name is almost…read moreidentical to mine! . The owner and the staff are so welcoming and humble! It is clear that this is a family owned business that takes their work seriously! Mark taught my fiancé and I how to read diamonds and understand the charts. He and his staff are detailed oriented and take perfection to the next level. They don't treat their customers like people going through a drive-through McDonald's, but gives individual attention. We'll definitely be back!

They created a custom engagement and wedding ring for my son. It was stunning. Fairly price and on…read moretime. Couldn't have asked for more.

I have had a number of items made or repaired with great result. would go to no one els.read more

Best jewlery pieces around! Also custom jewlery is on point! Thank you Jaime and Deb…read more Customer wedding ring, had earrings for our granddaughter made, a necklace made for the hubby, ordered a custom piece for our daughter in law, too!

We went into this jeweler for the first time to have watch links removed & it was an incredible…read moreexperience! The owners were very friendly and welcoming. We will most definitely be returning for all of our jewelry needs! 10/10

I just found Griffin Jewelry. Yea me!!…read more I had a beautiful multi pearl ring that needed a pearl replaced. I like the ring more now after they worked on it. Plus it was done quickly. I have found my "go to" jewelry store. Not only for repairs but for new jewelry. They have many beautiful pieces!! Bravo Griffin Jewelry!!

The work they did on my ring was fantastic! However.... the customer service made it so I won't be…read moregoing back... I dropped my ring off and that lady was amazing, she talked me through everything, she was great. But then I got a call... and was told 4 times that my ring was made from lab rubies/diamonds.... it felt like a slight, I know they had to test it but I dont get why she asked if I knew or why I was getting a phone call with that being the primary conversation.... when they were focusing on tightening the prongs.. I was well aware I had a lab grown ruby and diamonds.... doesn't make me any less but it felt like she tried too.. Then im told that my ring will be out for 3-4 weeks if I keep in house, if they send it out it'll be less time... I wanted to think about it, then decide to send it out and im told it'll still be 3-4 weeks.. mixed info but okay sure im still on board... then on that same phone call I ask if they know exactly how long and if I can hold it until they work on it and she goes 'no, why?' And I say 'well it's my wedding ring....' and she goes 'ok, why?' And I said 'because I want to wear my wedding ring' At this point I dont understand why I have to justify wanting to wear my wedding ring...... So then I decide to send my ring out, I get no updates.... I had to message them and ask when it was coming in and then was told 'it comes back next thursday we'll send you updates'.... and they did not... I had to respond today on the day of and let them know im coming, to which they finally responded it was ready... One lady was nice, but the lack of customer service, the remarks regarding my ring and the inability to do as they say and follow up, assures I wont be going back. They did a good job on my ring but im not going back.