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    Mena Auto Repair

    5.0 (1 review)

    Services - Mena Auto Repair

    Oil changes

    Routine automotive maintenance

    Mena Auto Repair Photos

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    4 years ago

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    Christian Brothers Automotive Peoria Thunderbird

    Christian Brothers Automotive Peoria Thunderbird

    4.5
    (245 reviews)

    Absolutly love this place! Literally the only people I let work on my truck (yes my truck is my…read morebaby!). I am so grateful for everyone there, especially Nick! He always treats my "baby" like the princess she is and keeps me fully informed on all services as well as what maintenance and or repairs need to be done and when. Highly recommend Christian Brothers in general but THIS store especially!!!

    Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

    Sun Devil Auto

    Sun Devil Auto

    3.9
    (135 reviews)

    I've used this company for years What a disappointment was in a couple of months ago for a…read moreheadlight used my own bulb no problem This time it was as my rear lights I wasn't strong enough to pop off covers first I was asked to leave vehicle for 2hrs by Shawn then I was asked if I wanted to make appointment for a 5 minute job I did came back the next day spoke was ignored I then took a call and waited still wasn't acknowledged when I said something I was given a excuse ok now it's time for my service and I was told it would be 125.00 in labor to pop my cover to the light off that takes less then 3 minutes I could have been told that yesterday instead of wasting my time and gas do better I went up the street to Autozone no problem shame shame

    I saw my maintenance light go on and decided to go here because I had one of their mail coupons. I…read moreneeded an oil change, change of wipers, and a diagnostic check on my vehicle. I highly suggest you readers do repairs on your car on mom 'n pop places such as these because they will only recommend repairs that you absolutely need. Although I saw a list of other things they saw in my car, they only strongly recommended a battery replacement, air filter, and cabin air filter replacement. The total cost of an oil change, wiper blade change, two air filters change, and a battery replacement was $461.65. Note that they only give complimentary rideshares for actual repairs and not for pure oil changes. The whole repair took 2 hours and 20 minutes. I also really liked that they had decaf coffee. Overall, the people there were able to answer my questions and offer various suggestions for future car maintenance.

    Mena Auto Repair - autorepair - Updated July 2026

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