They are very kind, patient, generous and helpful. Upgrading now, my 3rd pair from this business. I…read morewouldnt go anywhere else.

Wow what a great place. My mom stopped in to buy some new attachments for her hearing aids and got…read moreamazing help from the front desk! The woman at the front desk was so helpful putting in the filter and getting her hearing aids to fit better. My mom hadn't spent a penny at this business and they were beyond helpful! Much appreciation!

My husband was 96 when he went to the Oakmont branch. I can't begin to describe the care and…read moreprofessional attention he was given. He could hear so much better than previous hearing aid companies. He has passed but I am eternally grateful for the gift of hearing he was given in his last days by Kenwood Hearing.

The actual hearing test was very thorough. It is very good…read moreto have a baseline for future visits.

Dr. Beene was a great find. I had requested a hearing test and a Nexus letter for my VA disability,…read moreand she performed hearing tests and provided the letter I needed to proceed with my claim. Her demeanor was friendly and attentive. She performed the required testing and spent time discussing my hearing loss, which included my past military experiences with loud noises. The letter she wrote covered all the bases for what the VA would need. I also learned that I could achieve better performance from my hearing aids if I made a small modification to the apparatus' dome. I couldn't be more appreciative of Dr. Beene's professionalism and her personality.

An Audiologist Who Truly Listens and Understands…read more I've been struggling with hearing issues for years, and each time I brought it up, I was told my hearing was "fine" based on standard tone tests. The VA told me this. Two other audiologists told me this. But in my day to day life, I knew something wasn't right. When I met Dr. Beene, it was a completely different experience. I didn't have to explain the VA claims process or educate her about what veterans deal with, she already knew. That alone made a huge difference. More importantly, she didn't just run a standard tone test and send me on my way. The testing itself was quite long and tiring but that's what getting to the bottom of an issue looks like. She understood that there are other types of hearing loss, like processing issues that don't show up on basic audiograms. She actually listened to what I was experiencing and used specialized testing to assess the kind of difficulties I've been living with for years. And she validated that they're real. She even offered to support my VA claim without me asking and genuinely wanted to help me get the support and tools I need, including hearing aids. If you're a veteran, or anyone, who's been told your hearing is fine even though you're struggling to follow conversations, especially in noisy places, please go see her. Or for your other hearing related problems. This is what real care looks like.

I had an appointment with Microtone Audiology on Thursday, August 16th. I was having a hearing test…read moreand getting fitted for Hearing Aids using Starkey Edge devices. I was nervous going in, and I am happy to say that the entire team in the Saint Helena Office far exceeded expectations and provided a "WOW" experience. They are kind, customer-focused, and extremely professional. During my office visit, I ran into old friends and one of the winery owners. Like me, they had the utmost respect for the Microtone Team. I highly recommend this business based on my positive experience. Well done, all!

From the owner: Microtone Audiology is the premier hearing care provider in the Napa region. We provide the best…read morecare and service for your hearing health and, should you need them, we carry the highest quality, most advanced hearing aids and custom hearing protection devices available today. While much of our industry centers around the retail sale of hearing aids, Microtone's primary focus is on the wellness of our patients. This patient-centric approach is the DNA of our practice and dictates everything we do, from our comprehensive testing to our personalized fitting to the free care and maintenance for the lifetime of every hearing aid we sell. Our services include: -Comprehensive Hearing Evaluations for Both Adult and Pediatric Populations -Tinnitus Evaluation, Consultation, and Management -Aural Rehabilitation -Balance Function Testing -Hearing Conservation and Custom Ear Protection -Hearing Aid Dispensing & Fitting Services -Wax Removal -Hearing Assistive Technology -Custom Hearing Protection -Battery Sales With many of these conditions, time is of the essence and delaying treatment can result in increased, irreversible damage. By partnering with multiple Ear Nose & Throat Physicians in the area we can quickly get you the appropriate treatment needed to help you avoid unnecessary hearing loss. Get the right solution, the best care and service and a great team of folks that will be there for you on Your Journey to Better Hearing.

Very impressed with the knowledgable caring staff. Dr. Marincovich was stellar (professional but…read morepersonable, he definitely knows his stuff), the whole office visit was excellent and looking forward to my next appointment

I understood when i came in the cost would be $200. It came to almost $500. He tried selling me…read moreanother test that cost even more. When the doctor tried hard selling me on a hearing aid and i said not at this time he became very upset and mad. Very immature for a doctor. This was purely a bait & switch.

Excellent care provided by Dr. Stephan Zechowy and staff. My concerns were thoroughly investigated…read moreand resolved. I was listened to and heard. It doesn't get any better than that.

Very kind people work here. That is extremely important in medical care! The doctors and other…read morestaff have been very helpful. Very long wait periods (literally months at times) from one appointment to the next though, because they are so booked up. They need more doctors at this location. So get in while you can. Good luck to all~

The Fairfield location is absolutely TOP NOTCH! The office and staff is inviting and professional…read morewhile being very friendly. Their work is always thorough, and they seem to go that extra step to make you feel like you matter more than just a customer. I highly recommend them!

We had such a great experience with Kenwood! A visiting family member needed help with their…read morehearing aids, and I wanted to find a solution ASAP. I called, and they fit us in this afternoon. When we arrived, we received a friendly welcome. They listened well, took the devices, and had them fixed in about 10 minutes. They also shared that the devices were still under warranty for another two years, which my family member didn't even know. The service fee is reasonable, and I sincerely appreciate the kind, efficient service we received. I wouldn't hesitate to refer others to this business. Thank you so much for your help! You have no idea the impact you delivered today. I'm so grateful to have found you.

I really liked working with Brian; he has a sense of humor and also took my questions seriously. He…read moreexplained the changes in my hearing in a way I could understand, without talking down to me. He asked all the relevant questions and did all the testing efficiently but without cutting corners.