If there were zero stars, I would give them to Los Alamos Family Eye Care…read more 1. I had my annual eye exam there and paid extra to make my lenses thinner. When I received the glasses, I was shocked to find they were much thicker than a pair I bought elsewhere with the same diopters--without paying any extra fees. 2. After my first exam, I needed a second one due to medical reasons, this time with Dr. Lisa Shin. She noted my prescription had changed but failed to update my CYL and Axis measurements. As a result, she prescribed glasses with the wrong parameters. When I received them, rectangular screens appeared trapezoid-shaped. I returned to her, but instead of checking her own mistake, she blamed it on my eyes "changing a lot." I asked her to check the glasses I was wearing to see what was wrong. Only the next day did she send me a new prescription with corrected values based on my old glasses. When I asked her to remake the glasses based on her own correction, she demanded that I pay again. I refused, since it was clearly her oversight. 3. I disputed the charge with my credit card company. Later, her office asked me to pay again for the first exam and return the incorrect glasses so they could refund the full transaction. I paid another $35, trusting they would resolve it. But the credit card company eventually told me the vendor had rejected my dispute, meaning I paid twice and ended up with nothing--not even the wrong pair of glasses. When I pressed the office, they finally sent me a partial refund check, deducting $16 as an "arbitration fee," which they claimed was charged by their bank. In reality, they passed their own cost onto me and again blamed me for disputing the charge. This is not just about money--I can afford the loss. IT'S ABOUT HOW THEY TREAT THEIR CUSTOMERS . Dr. Lisa Shin refuses to acknowledge her mistakes, shifts blame onto patients, and looks for ways to charge for even the smallest things. Instead of resolving issues professionally, she makes customers pay for her errors. I would NEVER go back, and I strongly caution others before choosing this place!

Thank you Dr Lisa Shin for a very thorough and efficient experience!…read more I've recently begun seeing Dr Shin as one of my goals this year was to get updated contact lenses. She was friendly, very professional, and got me in and out of there with a new prescription in record time. Perfect, as I have a work trip in a month. The front office staff is also very kind and checked me out quickly. What a NICE find right here in Los Alamos !

Very nice place. Had a great facial. Also very reasonable…read more So happy I tried this Place. Jessica was terrific.

Everyone at Seamless Skin that I had the pleasure of meeting was extremely kind and knowledgeable…read more They offered helpful insights and answered all my questions. Their pricing is very reasonable and I'm thrilled with my results. Highly recommend for microneedling, injections, and BBL facial treatment.

Dr. Parker and his staff are great. His costs are reasonable and the service is terrific. I'd go…read moreback to Parker anytime.

Super helpful staff and very cordial. Dr. Parker is a great guy and had fun talking with him…read more Looking forward to my next appointment with him!

My mom's last eye exam was in Aug '22 in Santa Fe and she did not like that Dr. When she asked me…read moreto help her schedule an eye exam she wanted someone local so I did some google searchin' and came across Dr. M! We initially missed our first appt back in Dec '25 so I made sure that we made this spring appt! Dr M was so patient and friendly with my mom and we both really liked her! With my mom being elderly, Dr M took her time and made sure that my mom really understood every part of the exam and was clear and concise. My mom's prescript hadn't really changed so she was not going to write a new precription to save my mom money, but my mom wanted a new prescription so she could get some new eyeglasses and Dr M fine tuned it! She also recommended buying her new glasses at Walmart as they would be cheaper. The only improvement I would say is our appt was scheduled at 9:30am and mom was not seen until almost 10am. We didn't have any other appts that morning so that was not an issue, but if we had, it might have posed an issue. Offices are also very old and I even went to my reg MD there as a kid back in the day, so they are in desperate need of a remodel or razing and starting from scratch.

Great local family business. Always available to help plus I get to visit with the parrot while I'm…read morewaiting. Been going here for decades!

I was hesitant to make an appointment here because of what I had read about their poor service and…read morerigid policies (severe cancellation and late arrival penalties). I have two personal friends who were punished by these very policys. But I liked that Ultiskin offered an MD to administer services. I made an appointment. The office cancelled my appt just days before. But I'd already made a hotel room reservation in Santa Fe based on my going to this appt. I asked if someone other than the MD could see me. They shifted my appt to their nurse practitioner Anita. Their office called me 2x since the change, the first time my phone indicated who was calling, Dr. Fraker's office, I picked up, "Hello..." The Ultiskin employee said, "who is this?" I said, "You called me!" She said, "I forgot who I called." Hummmm. The other time they had no record of changing my appt so we had to start over. At the appt I enrolled in their frequent rewards program, "brilliant distinctions" based on a flyer they posted offering 100 free sign up points. Then I got my first email from the program, no sign up points, but I was credited with points for my visit. Hummmm. The BEST thing about Ultiskin is Anita, the nurse practitioner who I saw while there. She was positively AWESOME. She did not push me towards more than I wanted and was extremely careful about everything she did. She was a delight in every way. I loved her and would go out of my way to see her again and again. Like other reviews that I had read in advance of going to Ultiskin, I found the service to be exceptional and the administrative structure to be wobbly.

Are you willing to risk your face on a place that just had a massive staff change and now has the…read morereceptionist assisting with procedures? Get everything in writing. Get photos. Get a Lawyer. I am beyond upset by the botched procedure.

Outstanding dentist! Saved money and my teeth. The best dentist and the office I had been at and…read morewould not switch to anyone else. The staff is always friendly and smiling, always very relaxing atmosphere in the office. Always recommend this dentist to anyone asks. I am from Los Alamos and his office is in Espanola, but it so worth of driving done to the valley!

I've been treated by Dr. Oti for over 15 years and have loved his high intelligence and low stress…read moreapproach to dentistry. I moved to Hawaii in this time frame, and have had less than positive experiences with two different dentists there, so I now schedule my appointments with his office whenever I make it back to town. The office is an artistic, chill zone and the staff he hires are all friendly and professional. For me, this office is the best mix of modern dentistry and truly warm, personal service.

I was in to have a tooth repaired while I was in town, I was taken back by the complete rudeness of…read morethe front office staff, as I sat to wait my turn the lady at the desk was bad mouthing not only our president she was berating those whom supported him and call them name, she was not talking to me but another lady, I had to sit and endure this pathetic ladies opinions, regardless of ones political views this was unnecessary, unprofessional and completely out of line. So I am going to believe based on what I heard if you do not believe in their political views, you are not welcomed.

Dental Arts of Santa Fe is fantastic: The staff is compassionate and Dr. Plaza is bright, focused…read moreand skillful. This group is dealing with my complex dental issues with grace and excellence and is highly respected and appreciated by my family and I -Thankyou.

I popped a crown while traveling. The reception kindly found an opening later in day. Dr. Mervau…read morewas thorough- as well as sympathetic. The office staff, office itself (lots of artwork) and resident pup were all welcoming. If I lived in Santa Fe I would definitely cone here regularly.