Got shoes that were three sizes too small for my last rental. There were no stores around me that had my size. So for a whole wedding I had to cram my feet into size 11s when I requested size 14s, thus resulting in issues with my feet for the coming weeks. I don't understand what the point is of getting measured and getting the size when I'm just going to get the wrong size anyway read more

Very unprofessional by not giving a call to inform me the tux they quoted me for was no longer an item they carry. Got no call to give me update. I wouldn't come here to this location. read more

I went in to find a dress shirt for my boyfriend and Julia was so helpful in finding me a nice shirt for a good price too! She's the type of sales person we should all be seeing she was amazing! read more

$60 per piece; what a waste of money. $60 for a shirt. $60 for a belt. $60 for slacks. $60 for a tie. Come on...it's not even tailored. I recommend Alexis Occasions for a suit, instead. read more

Perfect help, very friendly. I would recommend. Helped me find exactly what I needed and gave great advice.

some employees were nice enough, but 2 or 3 really couldn't have cared less if I lived or died. would need serious convincing to go with Men's Warehouse for my own wedding if it meant I had to interact with the people at the Oxnard location. read more

Called for some phone assistance as a first time tux purchaser instead of renting this time seeking some assistance. Gave the gentleman my reservation number as he proceeded to tell me I can't purchase a set from the rental set (a Vera Wang set) that he stated "rentals are different than purchases, you'd look completely different to the groomsman. Can't help you." Didn't even look up reservation number or ask what jacket and pants to see if their store even had for purchasing. I called the Thousand Oaks one and spoke to a gentleman who immediately hurried to get his iPad, asked my reservation number, assisted me with the cost breakdown, how to ask and reserve when I come in and when to even come in by. Light and day! 5 stars for the Thousand Oaks one and service! read more

Went in looking for a suit with my boyfriend. The two workers ( a guy with glasses and redhead lady) greeted us, which made us think we would find what we needed here. They did not offer to help us and stayed seated while we roamed around the store. When we went up to them to ask if they carried a particular color, they looked at us with disgust, said no, asked us what the suit was for, and did absolutely nothing to help us afterwards. My boyfriend and I found a blazer not too long after that was the color we wanted. It seemed too long as a regular so we tried on a short. Not too long later, without even looking at us, the guy came up saying my boyfriend definitely didn't need a short. He was very rude the whole time, and was very condescending. The lady was even worse, as we seemed to be a burden for even stepping into the store. Terrible experience, I highly don't recommend going here. The employees are miserable and will destroy your experience. read more

My very sweet father went in to get fitted for a tuxedo for his daughters wedding. He was coming from a hard days work, wearing his construction clothes. The woman working was extremely rude. She made sure he knew that money was due up front. After waiting over an hour without being measured, he finally left and now still needs to be fitted. read more

Very poor experience. We arrived upon our appointment time and were completely rejected by the employee because we were too many guys. No proper greeting and didn't allow us to explain that only a few guys were going to try on suits. Never coming back. read more

Came to this location to get fitted for a suit and the employees there were arguing about who was going to help me out. Once i got measured i placed my suit rental in the system for a out of state pick up. When i picked up my suit and tried everything on, the original measurements were wrong as my shirt was too tight. Will not be returning. read more

Service was mediocre, no greeting when entered the store, it was as if we were invisible. We did not know that we had to scan to get any service, a simple greeting advising us to do so, would have been very helpful.. I don't think I would recommend this business as there customer service is lacking. read more

Derek from Tx was amazing! It was peak prom season on a Saturday afternoon and he was so helpful with my son. After going to 2 other local places and feeling like giving up, he was a breath of fresh air. Derek made sure we were satisfied and made everything fit like a dream. Excellent customer service skills! We will be back for sure. read more

Don is who you want to go to! He makes it so easy and gives great advice. My fiancé has bulkier shoulders and struggles to find suits that fit him well and Don was able to find one within minutes. He also does a great job of making you feel comfortable and welcome in the store by making a sincere effort to get to know you. We've already gotten one suit through him and will definitely be going back to him when we need another one! read more

Don is AMAiZING!!!! My husband and I realized we forgot his dress shirt and we were on our way to Montecito for a wedding! We only had 20-30 minutes to spare.... Don helped us immediately! He was kind and courteous and went way above and beyond for us! We got a new shirt and tie and he has it pressed for us! We were in and out in 18 minutes! DON.... You are the man! Thank you so much from this Firefighter's wife read more

Great staff and extremely knowledgeable in their product! Would definitely returning. The measures are well done! Great visit

Always helpful. Quick and painless service. Friendly staff. Had me taken care of in 30 minutes and my suit fitted and ready in a week. Picked up a new suit, the shirts and shoes. All good! Thanks! read more

Second time I've done a suit rental through Men's Wearhouse Oxnard. I'm not sure how they are measuring but my shirt and jacket combo was been completely off both times. First time, the shoulders were way to wide and the sleeves too short. This second time I was given a shirt with sleeves 3-4" too short, where as my jacket sleeves were 3-4" too long. Completely ill fitting and embarrassing. $200+ per rental, what a waste of money. read more

ABSOLUTELY HORRIBLE SERVICE! Never coming or recommending this Wearhouse location to anyone!! Came in looking for my Fiancés Tux and didn't get acknowledge at all first thing we were told was "when are you looking to rent" First of all RUDE we weren't just looking to rent! Don't assume! Second of all we were helped at the very end. Would give names BUT neither of the men closing today February 28 Tuesday Night introduced themselves! Except when we were just about to leave a man who looked like he was just coming back from break (to describe him and give him good credit he has a beard (again no names given to us) actually asked us if we needed help or if everything was good we made sure to thank him for actually caring about his job and caring for potential customers. read more

I needed a new suit quickly for a friend's funeral, and I was not looking forward to the hassle. The associate that helped me was professional and friendly, and walked me through the measuring, selection and fitting process quickly but patiently. The new suit was ready in less than a week, is comfortable and looks great. read more

Went in today to buy a suit. When we walked in I did not get greeted. My girlfriend and I walked around for 10 minutes and there were 2 employees folding clothes who saw us but did not acknowledge us. So I left. Went to Jos a bank, got assisted immediately. Bought a good suit read more

Sitting in the parking lot writing this review. I came in to buy 2 suits and probably a couple other things but got ZERO assistance from the 2 guys in the back at computers who obviously worked there. Poked around and tried a couple jackets on fo 5 or 10 minutes before getting frustrated and leaving. Most men's wearhouse locations have associates eager to help and I always buy more than I originally planned. I'll visit the T.O location tomorrow. I'm sure they'll help me there! read more

This was my first time renting a suit on my own since I was a youngster in quinceañeras, the people there are cool as hell , very helpful and get right to the point , they're kind and friendly when getting the job down , price wasn't as bad as I was expecting so that one a relief, even with all the prom stuff going on their got my suit ready in a timely manner and I was very happy with the outcome of everything, definitely coming back if I ever need another suit . read more

Went in to find a jacket for my boyfriend who is a bigger dude and the staff acted like we weren't even there. There were employees walking around and none of them offered to help size him or show him options. If you are bigger than a 48 in jacket I wouldn't recommend this place because they seem to not like bigger clients. Also be prepared at spend 200+ on a jacket here, and that is with subpar service. We got his suit jacket elsewhere and I am glad we did. read more

I thought this location was really good. They were busy, but had plenty of staff to help. Very clean and professional employees. My rental was fitted perfectly and available on time. read more

Excellent service! The staff was extremely friendly and helpful! I will definitely be coming back for my next suit.

I came in to get my fiancee and his guys everything for the wedding, we only needed vests as they are not wearing suits. When i explained that to the sales associate he said that is a great idea since we are on a budget! Everything went well we filled out all the paperwork necessary, when it came time to get them ordered their computers were going so slow and she could only get 3 of them rented infront of me, and said she would do the other one when her computer is faster. so we left,, my only worry is that she didnt forget to rent it for us! read more

Sad no one reads the good reviews! Sia and other assistant manager truly took care of us. Unfortunately we weren't properly explained the package that was chosen for our wedding party didn't give the best options for kids. My sons jacket didn't fit well unfortunately for us we received our suits 2 days prior to the event so it was too late to reorder a new jacket . Sia and team went above and beyond to find a resolution and bought a jacket at a discounted rate, waived the tailor fee. With rental jacket refund will even our costs and will be received just in time for our event. Can't thank Sia and team enough for finding a resolution. read more

We had a great experience here ordering my husbands tux for his sisters wedding. They were very helpful, efficient and fast. The best part was they honored military discount so def mention that when you come in! read more

I was greeted by a short white haired man who made me feel like I was wasting his time. Pulled a couple of suits that were higher priced and when I asked to try on something from clearance he walked away and started talking on the phone and questioning his associates store closing abilities. This guy must have been the manager and he was very unprofessional. I walked out. Told him I needed to talk to my wife. I wouldn't spend a dime there. read more

I went in about a week before my sons prom to get his tuxedo fitting and order. We went in on a Wednesday and found it surprisingly slow. We were able to walk right up to an associate and start the process right away. He did the fitting and set my son up with some samples of those sizes to see if he was comfortable. He went in, tried em in, cane out, fit great, got dressed and came out..total of like 15 minutes. Next we had to pick out styles and colors and accents. They had a big chart so you could see the colors and accents and different styles, so it was pretty much point and shoot. I thought this was awesome. We sat down and did the paperwork at got a great student rate and the exact style my son wanted. They sent us an email about 4 days before the prom, that it was ready and to come in for a final fit. He did so, he loved the fit, exactly how he pictured it. $120 and came with everything we needed. He didn't have to return the tux until the following Monday, after prom weekend, which was cool cuz who wants to have to rush and hurry and return your tux the morning after prom. Very efficient and smooth transaction. read more

Men's Wearhouse - Tuxedo rental area - Men's Clothing Near Me - OXNARD, California

Men's Wearhouse is terribly disorganized. They forgot items for the groomsmen outfits for both my wedding and my best friends wedding. When we went back to the store to fix the issue, the employees were rude and did not help us one bit. Brides and grooms: save yourself a headache and don't go through Men's Wearhouse. read more

Terrible service - walked out of the store feeling less happy; I asked a question and I was treated with disrespect; the manager was condescending and arrogant; would NOT recommend this company to anyone - please avoid! read more

I'm sorry, but there is a fine line between personable customer service and just being plain nosy. I went in to buy a suit and there is an older gentleman who works there who is a bit too inquisitive. He asks, "So where do you work? What do you do?" As I perused the store, I could hear him ask almost every customer the same line of questioning. I know it's a personality thing, and I generally don't like small talk. My point is that he needs to read the room. Sometimes people, like me, just want to shop. I don't want to answer personal questions. He needs to be trained on how to read the room. If a customer wants small talk, then let the customer begin the conversation. read more

Went here recently to purchase a suit but unfortunately they failed to meet my expectations (or meet the standards of customer service.) I made a fill circle until an older staff member ( that seems to be in a positional authority) had to tell someone to help us. ere we're 4 associates huddled in a small table and seems to be doing "Something" but we're also conveniently close to the TV. So we were unlucky enough to receive the help of Lesley.mShe seems nice but watch out... She doesn't give a flying _________ about customer service. It's pretty much, here's a suit... Do you like it or not? If yes go purchase, if not then you have no other choices but feel free to roam around. I know a few things about suits but it was invalid and my preference were ignored pretty much. I have 2 choices, spend $400 or $500. No thank you, I will take my business somewhere else. Men's warehouse is a place where anyone could walk in and come out confident and not insulted. It's a place where Men could get a suit they feel comfortable and be proud of.... No matter what price range! This facility completely destroys the reputation of what Mens Warehouse promotes... I guarantee it. Btw, I got a nice suit from another local establishment. They're not advertised for mainstream but they have an amazing customer service. They don't have the flashy store but they have an amazing customer service. This place will have my business for years to come. Btw, someone please teach the staff members how to dress better and how to apply proper make-up to ones face. My apologies but this place disgusts me in how bad the customer service is. Good luck and I hope That the Corporate office sees this review. read more

The WORST place to get a tux from, especially the Oxnard store. It's almost double the cost of other places AND longer turn around to get your tux. If you're lucky your tux won't be baggy the first time you get it. I mentioned that it was too baggy and they're response was, "That's how it's supposed to be, you're just used to those fitted clothes that people wear these days." Lastly, everyone at the store was super unhelpful and just standing around. I will never rent a tux from this store again! I guarantee it! read more

Great staff.! Friendly service. Turned in my rentals a few days late and the guy only charged me for 1 day.

After going to countless stores to find my husband something to wear to a wedding, we popped in here and found everything we needed. The guys were super helpful and they even tailored his pants before we left. YAY! read more

I was recently the Best Man in my cousin's wedding in Moorpark. I live in Florida and had my measurements done in in Florida and selected Oxnard, CA as my pickup location. Upon pickup, I noticed my sleeves were about six inches short on my arms so I had the representative make the necessary alterations. Everything else (pants, vest, undershirt, and shoes) fit perfectly! I ended up leaving everything behind so I could pick it up all at once. When I returned a few days later I grabbed the suit the young sales guys there told me to try it on and pulled the jacket out of the garment bag. I quickly tried on the suit and when I went to try on the shirt and vest (just in case) the reps told me not to worry, so I grabbed everything and left... Not thinking twice about anything. As the rest of the groomsman got ready for the wedding, I was the last to put on my suit before we left to the venue and I noticed stains EVERYWHERE! Unfortunately, it was already too late as we had to leave to the wedding by this time. I was a bit frustrated with Men's Warehouse not having any extra vests or extra coats that they could assist me with, as the groom had selected the most popular color for the groomsmen suits. From the pictures attached to this review, you can clearly see that the stains were all in different places. read more

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Poor customer service, unprofessional atmosphere, and minimal accommodation are among my biggest complaints. I chose this store for it's convenience since I was accommodating groomsmen for my wedding who were out of state. My interactions with the male staff were coarse and abrupt. I seemed to inconvenience the staff with my questions about suit colors and examples of tie colors. My groomsmen experienced the same issues. The fitting process seemed more professional because an older male staff member took the time to engage us in conversation and ask about what material we felt would be comfortable for the occasion. The female staff members were very helpful and even offered fashion advice regarding the suits we had already purchased for rent. They went as far as recommending that we not rent the shoes from their store because they did not pair at all with the color suits we chose. This was a detail that I feel should have been brought to my attention at the initial suit selection, but the staff member was on an iPhone that I don't believe was store property. Unprofessional and juvenile behavior from a person who's job it is to provide customer assistance, offer advice, and make the selection process enjoyable. One of my ushers went to pick up his suit two days before the wedding and a male staff member went to a room to retrieve it. He came back empty handed and sat at a computer for several minutes before my usher asked if the suit was at the store. The male staff member replied with the words: "I don't know" and said nothing after that. The older male staff member noticed that something was wrong and immediately started piecing together a suit from the manikins on display nearby. The pricing for suit and tux rentals is expensive for the quality of suit that you get, the fitting process, and the overall experience. I do not intend to go back to men's Wearhouse and I will not refer people to this store. I will actually be honest with people and share my experiences with this store. If anyone from Men's Wearhouse reads these reviews, stop hiring inconsiderate, immature boys and Hire Men who can do the job. The women are carrying this store. read more