Incredible sales staff LG and super helpful. You can't match the expertise anywhere else since REI…read moreclearly is the leader in everything related to the outdoors

I asked simple instructions about my wheel mainly it's a left-hand drive hub and I wanted the logos…read moreto be in a certain way. Not only they messed that up but also left a lot of my spokes loose. So they didn't even attend majority of my nipples... They almost charged you $200 for this whole wheel built! I may got half the money back but I will never go back to get my wheels done there ever again

Knowledgeable and nice staff. The store is small, but they fit a big variety of outdoor gear in…read morethere. Great location. Easy walk or bike ride to the Patagonia headquarters, downtown Ventura, or the beach. Close to off-ramps from Highway 101 an Hwy 33.

Service is friendly and very knowledgeable. The selection is more than what I was expecting and I…read morewanted to just buy a bunch of stuff. The value is great. It's about $30 cheaper than the Patagonia store down the street.

There is no one I would have work on my bow or build me arrows besides Oscar he is a true master of…read morehis craft.

Just go to Walmart, the staff likes to waste customers time. Too many bored employees rather talk…read morethan work. Very slow restock times compared to other outdoor stores nearby.

Absolutely top notch service from the moment I stepped in. To be quite frank, I had went to the…read morelocal Men's Warehouse and was utterly disappointed and treated with disrespect. Stych treated me such class and care. The entire customer service experience was phenomenal. From not ordering a suit in over years, it can be quite intimidating to walk into a suit store and know where to start from. Stych was very informative, as well as understanding of my needs and knew how to place into a suit. *pro tip : LE and CCW people that need suits, this is your go to spot. Let them know your concerns and they can tailor to your needs. Absolutely top class professionals here.

I came for a last minute need for shirt and jacket and they helped right away…read more Because I am not average size, they handled the alterations same day. I'm very pleased and would recommend to anyone. Thanks for making look great!

Amazing store. Great customer service. Brandon & Isabela are always willing to help when my kids…read moreand I come in for new gear. Brandon is very hands on with tons of knowledge to share.

I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

This flagship Patagonia store, which is located next-door to their corporate headquarters slightly…read moreto the northwest, is done so well and really exudes the same Patagonia style that you see in their products. To give some context you will see Great Pacific Iron Works written across the top of the store, which was Patagonia's first store, opened in 1973 in the former Hobson meat-packing plant, near Chouinard's blacksmith shop, which is another product line and name you'll see often in their clothing. This part of Ventura is extremely sleepy so it's very easy to find a free street spot and there is also some EV charging available as well. The staff here is very friendly and always very attentive so it's one of the best parts about visiting. There are many different rooms inside divided by product type and there is even a tiny little museum area with all sorts of pictures and facts about the former building and Ventura. One of my favorite things about coming here is they tend to have some Ventura specific, or limited run products that you won't see in some of their larger bigger city stores. So you can really find some stuff that would otherwise be hard to find online or out of state. I try to stop here every time I pass through Ventura and would recommend to anyone else to do the same. They have products for men, women, and children, so there really is something for everyone.

I had an extremely disappointing experience today at Patagonia. I came in for what should have been…read morea very simple exchange of an unworn jacket, but the interaction was immediately made uncomfortable by an employee named Maddie. From the start, she was rude, combative, sarcastic, and unnecessarily aggressive throughout the entire process. Instead of simply helping resolve the issue professionally, I was met with attitude, condescending remarks, and an overall hostile demeanor that made the experience far more difficult than it needed to be. As a customer, I expect basic courtesy and professionalism -- especially from a company that prides itself on customer service and brand values. The exchange itself was straightforward, yet Maddie handled it in a way that felt confrontational and unwelcoming from beginning to end. It honestly left a terrible impression of the store and the company overall. After being a customer for nearly 30 years and a brand ambassador for this company, I truly never expected to be treated this way. If this is the type of people Patagonia chooses to employ to represent their brand, I do not believe I will be moving forward with purchasing their products in the future. I rarely leave negative reviews, but this experience absolutely warranted one.

This company as a whole has the worst management. The treatment the employees are given by their…read moremanagers, to include their HR is awful. Time off is denied for employees but for managers, that's always approved. I will not support an establishment who treats their employees less than. This location has some really great employees (NOT MANAGEMENT) but employees that have great customer service but I refuse to continue and support this store who takes advantage of their hard working employees. I am taking my business somewhere else and I will be taking my concerns to my congresswoman so they can help the employees against the harassment these employees have endured.

Cannot believe I am leaving a SECOND bad review on this place, I went in the other day to pick up…read morean online order because I was so tired of driving over and being let down by how under stocked they are, first thing I noticed was the cashier Lin had a very long line and was just standing there arguing with a customer who had a question about hardware, she ended up sending him to the dollar tree next door for some reason??? After that happened she looked at me and said with a very nasty attitude "what? Can I help you? What do you want" and I told her i was there for an online order and she looked at me and rolled her eyes, she then looked at the rack they have for maybe 2 seconds and threw her hands up and said "well its not here so I don't know what you want me to do about it" I then gave her my name again and my order number and she scoffed and called over the walkie for it, mike had came over to me after about 2 minutes of waiting and asked if i needed any help or had any questions which was very very nice of him and I said I needed help with an online order, he then checked all the cubbies and even the slips they have on the side and after a bit he said he was not able to find it however he will ask someone to get the item for me, after a few more minutes a lady named Shary handed me my item and with a similar nasty attitude to Lin's she said "is there anything else I can help you with or are you all good?" And before I could even speak she just walked away. It is very upsetting how disrespectful Lin and Shery were, Mike is an A+ employee along with Alex, Mariah and Kimberly. They are the only respectful employees who make shopping there enjoyable unlike everyone else.

This outlet store is jam packed with inventory. To the point where sometimes it's hard to find the…read moreitems you're looking for. It also means that it can be tough to navigate around if you have something like a stroller or if there is a crowd of people. Checkout line area is also too small for the amount of business they make which means it often spills out in to the shopping area. So, ultimately, this just isn't the most easily navigable store. With that said, Columbia is a very high quality brand and the prices at this outlet store are good enough that it often make its downfalls worth dealing with. If you're looking for outdoor gear or just durable clothing, make sure this is one of your stops when at the Camarillo Outlets.

There is a wide selection of clothing from rash guards, hats, snow jackets, fleeces,…read moreSummer outfits, and more! There are also hiking and snow boots! They always have sales. Login to the Simon App for extra discounts. Service was great! Prices were reasonable.

Hope the manager is excellent and I hope she passes on her customer service to others- there was a…read morepower outage while we were about to purchase 2 spendy items, she put everything on hold till we could return and let us know when a new promotion was happening, she is the only reason we drove an hour each way twice

Staff always friendly as you walk in and alot of great stuff to buy. I been coming to The Northface…read morefor years and never had an issue there