Truly ridiculous, unprofessional company. I called over the phone to ask if they could come to fix…read morea clog. I shared that I was having low water flow in my toilet as well and thus experiencing frequent clogs. I'd ask if they can both unclog the toilet and to evaluate my toilet to see what the problem is. When I called, they gave a quote for 20 mins which was way faster than I expected! Nevertheless, they were late, taking an hour to come. That alone isn't the problem but without clear communication, it makes planning difficult. He did text that he was 18 mins away, 20 mins into the wait. And by that time, he was 20 mins late from that estimate. He came into my apt and QUICKLY fixed the clog with a drain auger (?). It seriously took 1 minute. I asked him if he could then take a look at my toilet as well to see WHY I keep having this problem. He takes one look at it and says you need an ENTIRELY NEW TOILET and quoted me $600. He didn't look at the tank, do any sort of inspection. I said wow that seems extreme to have to replace the whole toilet, you haven't even taken a look. He said he knows these sorts of toilets and that I'd need a new one. I asked him to send me a quote so I could share with my landlord. Never received the quote! He charged me $150! I get that is the service fee but I don't think that's fair for 1 min of work and not even taking the time to inspect the toilet to see what could be wrong with it. Asked another plumber to check out my toilet. They replaced some parts and now it's flushing appropriately. They had much better prices and better professionalism. Please don't waste your money on this company.

I needed a shower cartridge replacement. I spoke with Udi and he was very professional and…read moreefficient. They charged me a reasonable price and I am very happy with the service. Will definitely use them in the future if I have a need of plumber. Maria

Incredible plumbers. Highly recommend. I recently bought a 100 year old apartment complete with 100…read moreyears of weird plumbing issues. Jack and his team helped with an assortment of plumbing tasks including upgrading pipes to building code standard, addressing toilet issues, and replacing fixtures. They were transparent with their (very reasonable pricing) and delivered high quality work. They even went above and beyond and properly leveled my sink without my asking. They're communicative and trustworthy. I'm thrilled to have found a plumber I can trust!

- plan to change all pipes because they were rusty, that was done, ran out, and rushed because his…read morecar's parking was expiring. the sink is tilted and not right. - parts I bought he never used but I saw him putting in his bag, some I was able to get from him, at the end he was getting things out of his bags, that he did not come with and the rest I saw stashed in his bag, stole from me. when I asked him after that to return he claimed that he used but at the last minute, it was intact, never used. - he charged me for the shower head that he never installed yet denied but the same money as the estimate I paid. - after confirming that he accepted the credit card and time of pay, he was refusing to take it and wanted only CASH!! DON'T USE THIS SERVICE - photos after the work

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.

Prompt, reasonable, and did a great job! Will definitely hire again and recommend to othersread more

I would give no stars if possible. He temporarily fixed my problem only for it to get worse; had…read moreto call him back & tell me that he would have to come again & charge more money. No thank you. Stay away.

I asked Rite Plumbing to come in and fix a clogged kitchen line. When I plunged the sink, black…read moresludgy water went into the dishwasher, when I drained the dishwasher it went back into the sink. Our building maintenance person was not able to fix it. We had another plumber come in; after running the snake through the line a number of times and plunging for a long time, he was not able to resolve the issue. He said we may need to call another plumber or they may have to replace all of the kitchen lines. I looked for other plumbers and called Rite Plumbing because there were a number of very positive reviews. Ari came over to resolve the issue. In contrast to the other plumber, Ari identified and solved the issue very quickly, the pipe behind the dishwasher had to be accessed to correctly clear the line. There was a huge ball of grease in the pipe, that he cleaned out. Ari was very careful, patched the wall and went to extra effort to clean up the work area. Our sink has drained perfectly since and no back up into the dishwasher! Thank you! We will be calling Rite Plumbing if we have a plumbing issue in the future.

I scheduled with this company for washer/dryer installation and was notified more than 24 hours…read morelater (the night before the scheduled appointment) that they would be unable to come. Poorly run business with terrible customer service.

Jay at Pro Plumbing did a great job replacing our water heater. He was efficient, professional, and…read morecompleted the installation quickly. He was a pleasure to deal with, and I would definitely recommend him and Pro Plumbing. Price was reasonable.

All in all, the experience was reasonably good. The technician arrived on time and conducted…read morehimself with great professionalism; however, the work took slightly longer to complete than anticipated. The issue was ultimately resolved, but the fee struck me as somewhat high relative to the scope of the work. It wasn't bad, though it goes without saying that there is certainly room for improvement.

Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY

My commode's seal leaked (on a Sunday, of course), so I used the Yelp tool that helps find quotes…read morefor your project, which led me to JP Peral Piping/Heating/Sewage. A very nice man named Anthony helped me from start to finish! He requested photos of the issues, and from them gave me advice on what to do. A few other plumbing services contacted me, too, and all gave the same advice. I went with Anthony because he got back the fastest & was trustworthy from the start (and also the company had stellar reviews on Yelp). Through the week we arranged the item I needed, I paid for it to be picked up at the Home Depot convenient for him. It was over 100lbs & I am truly grateful Anthony handled pickup & delivery. Come Thursday Anthony & his associate Miguel arrived to my home & brought the unit up my stoop + two flights of stairs, and swapped my old commode out for the new one within two hours! I couldn't be more pleased with the professionalism, knowledge, care & work Anthony & his people afforded me. They saved Christmas! Bless you, Anthony & Miguel! When I need help in the future, you will be my first call!

Third and final update for business owner: see photo…read more Second update to business owner: We initially connected here, by Yelp You're making me very uncomfortable. Contact me no further Update to business owner. Jay came to my house on 10/7. I have a receipt with your business name on it for the $175 I paid in cash, as he required. Have a lovely day. I was very surprised at the very lax/vague statement of work, the proposed price tag of $25,000 and the fact that when I wouldn't sign at 9:00 PM, the quote paperwork was taken away. I ended up with a master plumber who determined the cause and repaired the pipes for a fraction of the proposed amount.