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Mercer Construction

3.0 (2 reviews)

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California Home Center

California Home Center

4.6
(48 reviews)

We had all three of our bathrooms remodeled along with our kitchen countertops, so this was a huge…read moreproject that lasted nearly two months. Throughout the entire process, Ben and Ivy were fantastic to work with. They were always responsive, communicative, and genuinely helpful every step of the way. No renovation of this size is ever completely stress-free, but they always addressed our questions and concerns quickly and worked hard to keep everything moving. What we appreciated most was their commitment to meeting our deadline so everything was finished before our family arrived from overseas. They went above and beyond to make that happen. The quality of the work turned out great, and we're so happy with our new bathrooms and kitchen. We highly recommend Ben, Ivy, and their team to anyone looking for a reliable, professional remodeling company.

After being approved for financing, we decided that we did not want to utilize the full loan…read moreamount. Throughout the process, we felt pressured to proceed with the maximum financing available. We also did not receive a detailed cost breakdown from Ben and had to ask to speak to someone else. He told us many times "sorry, this is good as I can do, it's a bundle deal", which made us uncomfortable feeling like he was hiding prices from us. After obtaining additional estimates from other contractors, we were advised that several of the smaller handyman-type items included in the proposal appeared to be significantly overpriced. As a result, we requested that those items be removed from the scope of work. However, despite removing multiple services, the overall project cost remained essentially unchanged, which further raised concerns. We ultimately decided to limit the project to repairing our shower pan leak. At that point, Nathan informed that the company could no longer do business with us. Unfortunately, this left us feeling that the focus was more on maximizing the project value than on addressing our actual needs as customers. We value transparency, clear communication, and flexibility when making significant home improvement decisions, and our experience did not reflect those expectations.

Element Pools & Spas

Element Pools & Spas

4.9
(57 reviews)

Element Pools absolutely exceeded our expectations from start to finish! They truly know their…read morecraft and take pride in their work. What stood out even more was their patience and professionalism when unexpected situations came up. Instead of cutting corners, they handled everything calmly and made sure the final outcome was perfect. The design TJ created is modern, unique, and completely transformed the space into something special. The 3D rendering was EXACTLY what they delivered. If you're looking for a team that combines skill, creativity, and reliability, Element Pools is the way to go. TJ and Kyle were there along the way to answer any questions that came up (and we had a lot of them). Element Pools gave us a yard that will be filled with memories for years to come!

We used Element after being referred to them by friends. They had spoken highly of the owner, Eric…read more I received multiple quotes for a complete pool remodel and they were competitively priced. Once I committed they were easy to work with and the project manager Kyle was very communicative as well as honest and upfront about the process. I was never pressured with timelines on decisions or with them trying to upsell continuous add ons. They were able to start quickly and finished ahead of schedule. The work was very tedious and his crew were very meticulous and detailed as well as conscientious about cleaning up each day. The end product is exactly what we wanted and I wouldn't hesitate to use them for any pool needs

Mastercraft Home Improvement

Mastercraft Home Improvement

4.8
(183 reviews)

I contacted Mastercraft to install multiple sets of French doors to convert my garage into a bright…read moreopen studio space. Front start to finish, Mike Gast and Juan Navarro worked with me to translate my vision into the bright open studio I have been dreaming of... As the project manager, Mike Gast was extremely patient and accommodating, and provided lots of feedback to solve various issues. This was a large project that involved removing the garage door, retrofitting 3 sets of doors, framing and finishing for a custom look, inside and out. They even installed special thresholds so we could be assured of being able to roll equipment in and out of the space easily. After each stage of the job, the crew cleaned up the area and removed all debris. The price quoted us initially was in line with competitors, better than several, who failed to follow up with us. There was no cost-creep, and we finished at the price quoted us. Progress and payment was tracked on their online job project site, which was an added benefit and inspired confidence. I can highly recommend Mastercraft and hope to use them in the near future for several other home improvement projects. (A special thanks to the team, Victor and Tony for their cleanliness and work ethic).

Big thank you to Charley at MasterCraft Home for helping me with my master bathroom remodel. The…read moreMastercraft team of guys all work so well together from the plumber Chuck down to the flooring crew...every day was a pleasure having them in my home. I highly recommend Mastercraft Home!

American Renovation Network

American Renovation Network

4.7
(50 reviews)

Our son's bathroom really needed a face lift to keep up with the times. From start to finish the…read moreentire process was amazing. We went to the show room and picked out material for tile, flooring, and cabinets including trim. The entire crew at American Renovation were absolutely amazing. The attention to detail was fabulous, the communication was top notch. We are now planning to upgrade our master bathroom vanity. Great job everyone.

I wanted to provide an update since the owner's response below does not reflect what has happened…read moresince my original review. The company stated that the waterproofing work was completed and documented. However, after that response was posted, new leaks continued to appear, including leaks in areas that had never leaked before. Additional damage occurred to my home, including hardwood flooring and interior finishes. The company also stated that it does not reinstall unsafe components. Yet I personally documented damaged and broken pillars being reused, and multiple workers told me they had objected to reusing them. Most importantly, the company has since involved its insurance carrier regarding the conditions and damages at my property. Their insurance consultant inspected my home on March 18, 2026. If the work was completed properly and there were no issues related to the project, I find it difficult to understand why an insurance claim was necessary in the first place. Since then, I have been repeatedly told to wait for the insurance process. Months have passed, no meaningful testing has been performed to determine the source of the continuing leaks, no repair plan has been provided, no leaking doors have been repaired or replaced, and the missing railings and pillars remain uninstalled. The most frustrating part is that my home is still left looking like an unfinished construction site while the company points to an ongoing insurance review as the reason for delay. I do not believe a homeowner should be expected to live with continuing damage and an incomplete project indefinitely while waiting for an insurance determination. I genuinely hoped this matter would be resolved after meetings with the company's ownership and licensing representative. Unfortunately, despite promises that things would move forward, very little has actually happened. I will continue to update this review as events unfold so that potential customers can make an informed decision.

Mercer Construction - contractors - Updated June 2026

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