Review for Denise Cooks - Miami Jackson Neurological Intensive Care Unit…read moreI am Robert Anderson. On Monday night I suffered a brain aneurysm. After being transferred to Naples Community Hospital, they placed a drain to relieve pressure and a coil to stop the bleed, but they were unable to complete the procedure. I was then transferred to the Neurological Intensive Care Unit at Miami Jackson in Miami, Florida, where I had the privilege of being cared for by Nurse Denise Cooks. Denise is truly exceptional. From the moment she took over my care, she went far above and beyond in every way. She is deeply committed to her patients and treats them with genuine compassion and professionalism. Because I had no prior knowledge of this type of injury, her detailed explanations of every treatment and procedure were incredibly helpful and reassuring. She took the time to make sure I understood what was happening, which made a difficult and frightening situation much more manageable. After five days of being confined to bed, a friend planned to bring his future wife to meet me the next day. Denise went the extra mile by agreeing to shave my face so I would feel more presentable. She did an outstanding job, and that simple act of kindness meant the world to me. It is rare to find a nurse who not only provides excellent clinical care but also shows such thoughtful, personal attention. Denise Cooks deserves to be recognized and rewarded for her extraordinary efforts. She is a credit to Miami Jackson and to the nursing profession. I cannot thank her enough for the outstanding care she provided during one of the most challenging times of my life.

Jackson Memorial Hospital is a bad hospital; they are very dishonest and provide poor care,…read moreespecially for older patients. They have a really aggressive case management team. When the doctor releases you, they pursue you very aggressively to get you out of the hospital. They made me put my mother in a nursing home because we needed more time to make sure her home had everything she needed for a clean hospital discharge. My mother died at that nursing home due to poor care. I complained to JMH, but they tried to lie their way out of it. They said a lot of misleading information. Based on my experience, they have a great emergency room and bad floors. I strongly suggest that, as a patient, you keep notes. If they didn't rush my mother out of the hospital into a nursing home, then waiting so she could go home, she would still need to be alive.

Muy mala atención hay enfermeros malisimos con tremenda malas forma mi hermano estuvo un mes y pico…read morehay salio de hay con infeccion en sus partes porque no lo limpiaban bien hay enfermeras super buenas y hay otras que tratan los familiares como perros

My trip to the life fandango was due to my son breaking his tibia plateau by running. Yes I said…read morerunning as I heard the disbelief in your reading. The staff from the emergency room to the floor were cool and didn't harass me if I stayed past the 8 pm curfew. They made sure he was provided with information and addressed his pain or concerns timely. He was beyond ready to leave as they were ready to kick him out and after a 2 week stent he was set free. The orthopedic surgeon did wonders in getting his leg repaired. I was impressed that let his baby and my little one come up to visit with him. The crazy thing is they actually count the kids as 1 of the 2 allowed up at anytime. He was in trauma 3B

I have read the bad reviews and they're probably from non locals. I have been to other hospitals…read morein Florida and some are newer and cleaner and they don't have doctors. This one has some awesome surgeons and nurses. The rooms are great and they're clean. The waiting areas get a lot of traffic as most patients have more than one person with them. Speaking Spanish is a plus as they will always speak Spanish to you first. Parking is in parking lot is $1 for every 20 min max $8 a day or valet. They do validate which brings the price down a bit.

BEWARE of HIGH cost of medical appointments! MAKE SURE YOU SPEAK TO THE ESTIMATES DEPT before…read moreproceeding w/any appointment. Despite our outstanding health insurance plan (BC/BS PPO) I was given an estimate of AT LEAST $2500 for a deductible for an ENT appointment. Sole MIA location charges for a HOSPITAL visit PLUS outpatient services rendered that day. For ear pain my husband was billed for hospital AND outpatient services totaling nearly $9000 ! A UM Sole Mia ENT looked into my husband's ear and retrieved a tiny piece left from an ear plug. Done. Antibiotic drops prescribed. "Hospital"charges were over $5000 and outpatient facility and additional $3000 + totaling about $9000! IMO this is a terrible abuse of their patients needing care. Shame on UM Jackson. How is this even legal?

Been dealing with this hospital for about 8 years, and every single time I have to come here, I…read morehate it . This has got to be the WORST hospital when it comes to waiting to be seen by a doctor. They'll literally have you sitting here until Jesus returns! ‍"

this is the worse hospital I have ever been in!!! everyone is sooo rude!! even the security lady, I…read moretried to talk to her and she was so rude! even the lady's in the reception and registration, they also were very rude and did not wanted to accord my insurance even if my insurance themselves called them to talk and they said they did not want to talk to the insurance company and they were saying I need to pay the full payment (like I did not have any insurance). they were very annoyed by me because I was taking too long with them, they did not even had any manners not even when I left because they were so rude (even my insurance company said they lack custumer service and they treating them so rude). DO NOTTTT recommend this!!!!! They did not even let me in to the clinic I wanted to go because I needed to de the registration and when I tried To do the registration they said I was paying almost 200 dollars evnt though my insurance themselves called and said I did not had to pay anything. Don't go here, worse service ever !

DO NOT GO THERE I repeat DO NOT GO TO THIS HOSPITAL !!!…read moreMost disgusting and filthiest hospital i have ever been in . Staff is ridiculous and unprofessional, lazy and super slow . I didn't get out of this place before 8 hours . That's insane It stinkend everywhere , everything was dirty and used . Don't need to get into anymore details . Just trust me , don't go to Jackson's ER

Great experience clean nice and cozy and Angela was very skillful and nice , just keep in mind 1…read morehour starts from $80 they have collective coupon system tho

Staff in the floor i was in was well attentive. They were very careful while taking blood out and…read moreeven making sure my room was clean daily. The quality was A1 no complaints.

Honestly the Department of Neurology at the University of Miami has it together. From the moment…read moreyou check in to check out everything ran seamless which is hard to say for a doctor's office visit. The front desk Patient Access Rep. was quick, friendly and kept everything confidential. The doctor, Dr. Carbunar is a genius and I actually felt like she cared and took her time to acknowledge my family members condition. Hopefully you don't need to come here but if you do, I recommend this neurology office. They accept multiple insurance carriers and self pay as well. Parking in at the garage next door at the CRB building. There is a fee to park there but 1 hr should be $3. They do not have a private parking lot and there is also street parking in the surrounding area.

If I could give it a -1 I would. Why Baptist Kendall would even recommend this place, Select…read moreSpecialty of Miami Lakes @ 14001 NW 82ND AVE is a mystery. They promised the proxy to wean the patient off the trach and that the patient would receive therapy so that the patient would be transferred there from Baptist Kendall, Miami. The patient was immobile and recovering from a ruptured aneurysm. Instead of weaning him off the trach and provided much needed therapy, the staff constantly over-medicated him with a FDA non-certified anti-psychotic drug to keep him asleep 24/7 against the families wishes, this can be considered ELDER/ADULT Abuse. Since he was medicated 24/7 he was unresponsive, and unable to receive any much needed therapy. He developed 2 lung infections there. The Doctors are never there, if they exist at all? In the 2 months I was accompanying the patient before the proxy finally was convinced to move him, the nurses left the patient without his meals, & medicated him, they would not perform ANY therapy, they would write up mis-diagnosis to the insurance. In December 2023, after almost to 2 months of elder abuse we had a health scare & we had to sign out the patient A.M.A because the office manager refused to call an ambulance to send the patient to an emergency room. We had to out-of-pocket the ambulance. We moved the patient to another Rehab facility, where he is slowly recovering, progressing, speaking, trach removed & with therapy and actual care. Unfortunately, He lost 2 valuable months at the Hell Health Hole that is slowly killing all its patients, dirty, unattentive with Doctors that are M.I.A. Yet they bill the insurance for services that one that was there everyday did NOT see. If you have a loved one this place is not what it appears. All they do is sedate the patient 24/7, therapy is next to null, and there is no communication to the family as to the patient's health or progress. Select Specialty slowly is killing their patients and milking the insurance. DO NOT PLACE A LOVED ONE THERE. They should be closed down, honestly, it is an incubator of bacteria, misrepresentative of what they offer, and all they care about is collecting all they can from the insurance, scam the insurance until the patient dies or is transferred to another partner facility and they do not care about the patient's progress or recovery. Therefore, they DO NOT OFFER, quality healthcare, not at all. Stay away from this place!

To many things to say. My family and I were approached by the case manager to fill out a survey on…read moreour experience. I filled it out ,the lady ask if I can go online and write a review. Here I am. March 2018, our experience has been over all good. My grandmothers health a roller coaster. She is being discharge to a rehab. The respiratory team is excellent, the dietitian can talk all day , however she is very knowledgeable. I feel they need better attention from the phone receptionist, other than that my family is please with the care at Select. The remodeling looks great, this made a big difference when we first made the decision to chose this facility. Cheers.