AMAZING! If I could give Whitmer Decks six (or more) stars, I wouldn't hesitate…read more Cliff Whitmer and his entire crew--Sam, Mike, Pavlo, Wade, and Keen--truly knocked it out of the park from start to finish. From our very first meeting with Cliff (the company owner!) to the final walk-through with Sam, the project manager, the experience was exceptional every step of the way. The communication throughout the entire process was outstanding. Not once did we feel anything less than a top priority. Texts were answered within an hour, and emails were always returned within hours. That level of responsiveness gave us complete confidence and peace of mind. Mike, Pavlo, and Wade were the primary builders, and they were phenomenal. They treated us like rock stars during the entire three-and-a-half-week build. Mike, the lead carpenter, took the time to explain every phase of the project in detail, which my wife and I truly appreciated. Whitmer Decks removed our old deck and built a beautiful new 14x12 screened porch, along with a 10x10 deck and staircase. I'm no professional photographer, but the results speak for themselves--we are absolutely thrilled. We can't wait for warmer weather so we can fully enjoy our stunning new space. The craftsmanship is simply incredible. These guys are true artists. Every time we look at the work Whitmer Decks completed, we're blown away all over again. Thank you to Cliff, Sam, Mike, Pavlo, Wade, Keen--and Spark Roofing as well. You are all amazing, and we will not hesitate to give our highest recommendation to anyone who asks. I want to mention that their estimate/upgrade process was incredibly easy and actually fun to work with! Each upgrade came with about 5-10 photos that were VERY helpful in envisioning what the final product would actually look like! With gratitude, Shawn Purcell

Complete waste of my time. To set up the appointment for a quote, I shared I wanted to replace my…read morewood decks with composite and screen in the lower deck. It was very clear. Spent an hour at my house discussing and taking measurements. Waited nearly two weeks for the quote and get a call they don't "replace" and confirmed they said they only do new construction per the "manager". Missed HOA deadline for May due to waiting on this final quote to make my decision to submit the application. Frustrating. They clearly didn't want the job or update your website to remove "deck replacement".

We had a sales representative come over and tried extremely hard to sell us and get us to sign…read moreright away. Unfortunately it was for the shower and bath alone , nothing else to be redone in the bathroom. Very pushy and overpriced. We never received a quote after he left. Just be cautious if you have them come out and be prepared for a hard sell.

The representative was very informative about the products and made us feel very comfortable about…read morethe process. Love that it is locally owned and operated!

Khalil came over to fix a running toilet for me. He did a great job explaining the cause of the…read moreissue. I finally have peace now that the toilet is acting normal now. Thank you, Khalil!

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

The guys, Jesse and Mason, were prompt and knowledgeable. We had a leaking toilet, they diagnosed…read morethe issue, left go get parts, returned and finished the job, all in a timely manner I will absolutely use them again!

These guys are the absolute worst plumbers I've ever dealt with. One simple job that should have…read morebeen two trips to rough in then trim out turned into 7 visits and many hours of wasted time. Days were wasted for other trades involved. Very frustrating. Don't waste your time. Save your money.

I highly recommend 1-800-Plumber + Air. My air conditioner failed. They sent out a tech the next…read moreday who determined only a component had failed, not the entire unit. He was very pleasant, professional, and finished the job within two hours. The cost was very reasonable. I also called seven other AC repair companies. They all wanted a fee of up to $179 just for the tech to visit. None of them could send a tech as quickly and one company said they could send a tech in two weeks!

Great job! They were kind and quickly responsive. I appreciate the quality work, time and effort.read more

Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

Very professional and fair. I was extremely impressed by the service and integrity of Mr. Rooter of…read moreRichmond. They installed a new gas hot water heater in my home a year ago. I thought they did a great job. The equipment that they installed was top quality and the plumbers who did the work were courteous, respectful of my home and knowledgeable. This year, I had a plumbing inspection by a third party who informed me that due to code, I needed an expansion tank for the heater. I called Mr. Rooter to inquire and they sent the original plumber to inspect. They agreed to install the tank at no cost to me other than for the tank and pipe, which I did not purchase the first time. Very fair indeed and they were extremely courteous during the discussion we had. I would recommend Mr. Rooter of Richmond.

These guys are the best. Arrived on time. Their team was very knowledgeable and efficient. I would…read moredefinitely recommend them.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

We own a little house built in 1958 in Colonial Heights. Working on this old house inevitably…read moreproduces all sorts of fun challenges. We've used Colonial Plumbing & Heating twice now, and on BOTH occasions they were excellent. The first time was to clear a clogged drain in the bathtub. The second time was the big job that involved a full replacement of the bathtub fixtures. When I tell you they replaced everything, I mean everything. The mixer tap, cold and hot water supply lines, gaskets, retaining nuts, connectors, etc. The work was flawless and that's 100% due to Landon. His communication was excellent throughout the job. He first tried to fix the dripping faucet for us. When that wasn't possible, he communicated quickly with an updated quote and explanation of what was needed. The work was then completed in a thorough and efficient manner. There are still true professionals in this day and age. You want it fixed right the first time? Landon with Colonial Plumbing & Heating will get you straight.

Office personnel I spoke with on phone were incredibly polite and efficient. Service personnel knew…read morewhat they were doing and performed the service I requested (a part replacement where I supplied the part) in less than 30 minutes. I only wish I'd known up front that Colonial Plumbing does not charge by the hour. Shame on me for not asking. I was surprised at how expensive it was and was told "this is the lowest priced task order we have." $287.50 which did include the trip charge. So . . . as long as the work you need performed is worth at least that much to you then you should be good - especially if you also use them for HVAC service - in which case I think they knock 15% off the price of their plumbing work. For what it's worth: We were only having the cartridge replaced in our kitchen sink (I already had the new cartridge). Colonial tells me their rate to replace the entire faucet and sprayer is only $10 more, but it doesn't seem I can apply what I've already spent on the cartridge toward the labor to replace the entire faucet - which is not surprising, since it will be a separate trip/task. (The parts are being provided direct to me by Pfister under their lifetime warranty policy, so Colonial isn't involved with that).

Pete arrived for the kitchen faucet job as promised, recognized some other issues and took care of…read morethose as well. Excellent job and quite reasonable in price! Thanks Pete!

Pete was on-time, courteous and fair. His work was thorough and tested. Would highly recommend. His…read morepricing was fair. He was efficient with his time.

CHRIS came out, making quite a trip, the day before Thanksgiving to fix the dishwasher--need I say…read moremore? We were very grateful. He was an expert troubleshooter and solved the problem in one short visit.

From the owner: I’ve been doing plumbing and electrical and handyman services for over 25 years.I’m always…read moreavailable for work. Free estimates. No job to small.I also install camper hook up and generator hook up.I also do welding. I am very passionate about my work and satisfied the customer