They may do well with carpet &/or upholstery cleaning & *small* reconstruction of damaged portions…read moreof floor &/or walls, etc., but nothing else. The owner has shown himself to us to be conniving & dishonest, along with his "project manager", Robert Westcott.

Excellent experience - professional firm and people from phone scheduling through to arrival time…read morenotice and cleaning completion. Used to clean a mattress, a recliner, and a wing chair used in assisted living home to prepare for charity pickup. Nearly all stains and dirt were removed (only 1 very tiny spot remained on mattress). Items looked new again and the charity was glad to get.

I would give them 0 stars. They had no problem taking the check from my insurance company and…read moretrying to put RTA cabinets in my kitchen that came in 4 different shades. They left my family with no kitchen for close to a year and had the nerve to try to scam on the billing paperwork. They were supposedly preferred contractors but they should not be. They hand drew the cabinet lay out plan and left one wall out completely. They had two guy that assembled the cabinets in my driveway and left the debris out during the weekend of hurricane Ian. My veteran disabled husband, daughter and myself chased after the trash that was flying all in to the neighbors yards. Lastly they had the nerve to put a lien on my house. I wouldn't select them to handle a flooded dog house. Awful people (except Kevin), awful work and great liars!!

The techs at Capital handled water damage in my basement quickly and professionally. The lead…read moretech, Gary, kept me informed on all actions taken and what my options were as we moved through the process. He came by daily to check on us until the clean-up was complete. I would definitely use Capital again. Great quality and value. Entire team was courteous and reliable.

After a verbal and written agreement this company took a week to finish a mold issue and didn't…read moreonly showed up around 6 hours later on one day for the job but also had a complete no show one day as well. Technical verbally and in writing agreed to do an air quality test but forgot to do so. Once confronted via phone tech was very combative and unprofessional to a point I was very happy that I called and not have done this on person out of fear to have a person get violent . It is sad when a company is not only unprofessional and not on time but also does not finish a job at 100% given the fact that mold is a safety and a health issue ...

My basement was flooded from a broken pipe, and Restor-It came in and handled everything from the…read moreremediation, to the repair and rebuild of my basement. Top notch work! I couldn't be happier!! Highly recommended!

Very timely on a Sunday afternoon! Great knowledge and expertise! Fixed my leak in no time!read more

I had an emergency on the weekend and Vung came out and did an outstanding job. He was very…read moreknowledgeable and was able to complete the work the same evening. He was very understanding and I appreciate the way he took charge and repaired my problem. I recommend him very highly! Good job Vung!

Mike has been super helpful in trying to get my MULTIPLE water intrusion issues resolved. Without…read moreeven having a contract in order he has provided contacts of multiple varieties to help resolve the issues I am facing. I received three quotes for my initial scope and he offered the best value, and honestly, ever since, the most responsive and helpful service.

Americas Restoration Services owner Mike went above and beyond to help clean up the mess we made…read more My washer drain came loose and flooded but our main level and basement and Mike came out quickly, quoted a fair price and worked until 10:30 at night to set up about 20 fans and 6 dehumidifiers. He came back each day to check on the drying progress and after 5 days he came back for his equipment and even mopped the floor to return the house back to where it was before the flood. Thanks Mike, you did a great job. Highly recommend.

I had the unfortunate need to have Georgia Clean come into my life (2022) when I found out that my…read moreparent had tragically passed away. We were in need of their services due to the nature of the death. Hindsight, this is the point where I should have known I was being taken advantage of. I was sold the idea that they would "work" with the insurance carrier. This partnership between Georgia Clean and my loved ones insurance carrier never happened. Instead, it was my responsibility, on top of everything else to facilitate and manage this process.... And it became extremely UGLY. I want to start by saying the actual staff that showed up to the property (2 days of work), were amazing and kind. I could not have asked for better interactions with those caring individuals. These individuals do work no one else is prepared to do and for them, and ONLY THEM, I am appreciative. When the 2 staff members showed up to the property in an unmarked box truck, they put an ipad in front of my face and asked me to sign in a few places stating that they were allowed to enter the property. To my knowledge, I was never given a copy of this agreement (I checked my email and could not locate). I called the insurance carrier and explained this situation, they gave me a claim number and I promptly sent this to Georgia Clean. From that point, until invoicing to the insurance company, I had no additional contact with them in regards to pricing or billing. Fast forward several months, I get a call that the insurance carrier hasn't paid the invoice. I asked for a copy of the invoice and realize that it was $30K.... Thirty Thousand dollars for less than 2 full days of work, that in itself, seems like highway robbery! Especially when they removed a very minimal amount of materials from the house. They literally fit in one large box. I was onsite every single second the workers were there so I know what came out the house and the time spent. I called the insurance company and spoke to the adjuster. They stated that the invoice had a lot of items being charged that were outside of the UCR (Usual and Customary Rates) and that there were things that are reusable like tools that they would not cover as it was expected that they had these items on hand and in fact reused them. I did notice, no tool that was used was new, so that made sense. I connected the insurance carrier and the office person at Georgia Clean and I figured that was it. They did confirm they received a check for more than 50% of the charges. No one told me that this wasn't agreed upon so I assumed that the invoice was closed. Fast forward 6-9 more months, I hear from a claims adjuster hired by Georgia Clean who wants me to agree to let them contact the insurance carrier and the mortgage company. I stated that I would not sign additional documentation and they needed to work through this as they stated they would in our initial interaction. I was under the impression you were paid for your services and so whatever you were not paid for, you need to handle this with the insurance carrier. At this point, communication went silent and I again thought this was now handled. I later found out, Georgia Clean never attempted to collect additional funds from the insurance company. Fast forward a few months (2024), I started receiving HARASSING communication from an attorney office. At this point, I was being threated to be sued for the full amount, even though a payment was already made to Georgia Clean. Come to find out, they never cashed the check and were seeking FULL PAYMENT from me. I started a very long process to try to close this matter for both Georgia Clean and myself. Through the process, I tried really hard to maintain my patience but the attorney put so much unnecessary stress on me by threatening me weekly with a lawsuit and even trying to run a background check on my assets so they can file suit against me. I must have been threatened by this poor excuse for a human being 20 times, in writing. After multiple emails and phone calls. I was able to get the insurance carrier to issue an additional check and Georgia Clean agreed to a settlement. Had they not, I was prepared to bring in my attorney and the firms litigator as I was done with this whole ordeal. After settlement acceptance, the attorney had issues with the payment remitted and the insurance carrier had to have the payment re-issued and mailed to Georgia Clean... Only to find out they have moved offices and NO ONE TOLD us. We had to have a check issued again and overnight it to stop the threats of lawsuits. Fast forward again, a few weeks later, we were told they no longer had the original payment issued, they had discarded it!!! We had to have YET ANOTHER check issued. On the day I was threatened yet again, the client already had all payments in hand.

I called to explore my options about using this company. It's also for trauma situations. They gave…read moreme a ball park quote and needless to say I was traumatized by the price per day of 4200.00 to organize and clean a 1000 square ft of space. Now I can't comment on their work but 700 for a dumpster delivered and picked up from them. The going rate for dumpster delivery & haul off is between 350 to 450. I know cause my home burned down and we had to get them for cleanup. I was in construction and clearing a lot including digging and backfilling a basement was 7000.00 with having heavy equipment move onto and off the property including dumpster for stump removal and equipment operator hour fees. I can't see how their pricing is justified. This was not a house fire cleanup. Just an organizational issue and getting rid of some much stuff people donated after our house fire. We'd come home to our new home and there would be boxes of things ppl kept leaving for us in our driveway. We ended up with more than we lost. I was overwhelmed and am looking for help but even if I were very wealthy, I still would not pay those prices. 4200.00 per day is a lot of money for anyone. I'm not trying to leave a bad review but rather one that informs you. I've seen so terrible reviews about this company's work and the accusation they gave in return towards their unhappy clients that left those bad reviews and those rebuttals are terrible and under handed accusations towards an unhappy client who again left a bad review about this company. Needless to say, I will definitely not recommend or use this company.