I had the unfortunate need to have Georgia Clean come into my life (2022) when I found out that my parent had tragically passed away. We were in need of their services due to the nature of the death. Hindsight, this is the point where I should have known I was being taken advantage of. I was sold the idea that they would "work" with the insurance carrier. This partnership between Georgia Clean and my loved ones insurance carrier never happened. Instead, it was my responsibility, on top of everything else to facilitate and manage this process.... And it became extremely UGLY. I want to start by saying the actual staff that showed up to the property (2 days of work), were amazing and kind. I could not have asked for better interactions with those caring individuals. These individuals do work no one else is prepared to do and for them, and ONLY THEM, I am appreciative. When the 2 staff members showed up to the property in an unmarked box truck, they put an ipad in front of my face and asked me to sign in a few places stating that they were allowed to enter the property. To my knowledge, I was never given a copy of this agreement (I checked my email and could not locate). I called the insurance carrier and explained this situation, they gave me a claim number and I promptly sent this to Georgia Clean. From that point, until invoicing to the insurance company, I had no additional contact with them in regards to pricing or billing. Fast forward several months, I get a call that the insurance carrier hasn't paid the invoice. I asked for a copy of the invoice and realize that it was $30K.... Thirty Thousand dollars for less than 2 full days of work, that in itself, seems like highway robbery! Especially when they removed a very minimal amount of materials from the house. They literally fit in one large box. I was onsite every single second the workers were there so I know what came out the house and the time spent. I called the insurance company and spoke to the adjuster. They stated that the invoice had a lot of items being charged that were outside of the UCR (Usual and Customary Rates) and that there were things that are reusable like tools that they would not cover as it was expected that they had these items on hand and in fact reused them. I did notice, no tool that was used was new, so that made sense. I connected the insurance carrier and the office person at Georgia Clean and I figured that was it. They did confirm they received a check for more than 50% of the charges. No one told me that this wasn't agreed upon so I assumed that the invoice was closed. Fast forward 6-9 more months, I hear from a claims adjuster hired by Georgia Clean who wants me to agree to let them contact the insurance carrier and the mortgage company. I stated that I would not sign additional documentation and they needed to work through this as they stated they would in our initial interaction. I was under the impression you were paid for your services and so whatever you were not paid for, you need to handle this with the insurance carrier. At this point, communication went silent and I again thought this was now handled. I later found out, Georgia Clean never attempted to collect additional funds from the insurance company. Fast forward a few months (2024), I started receiving HARASSING communication from an attorney office. At this point, I was being threated to be sued for the full amount, even though a payment was already made to Georgia Clean. Come to find out, they never cashed the check and were seeking FULL PAYMENT from me. I started a very long process to try to close this matter for both Georgia Clean and myself. Through the process, I tried really hard to maintain my patience but the attorney put so much unnecessary stress on me by threatening me weekly with a lawsuit and even trying to run a background check on my assets so they can file suit against me. I must have been threatened by this poor excuse for a human being 20 times, in writing. After multiple emails and phone calls. I was able to get the insurance carrier to issue an additional check and Georgia Clean agreed to a settlement. Had they not, I was prepared to bring in my attorney and the firms litigator as I was done with this whole ordeal. After settlement acceptance, the attorney had issues with the payment remitted and the insurance carrier had to have the payment re-issued and mailed to Georgia Clean... Only to find out they have moved offices and NO ONE TOLD us. We had to have a check issued again and overnight it to stop the threats of lawsuits. Fast forward again, a few weeks later, we were told they no longer had the original payment issued, they had discarded it!!! We had to have YET ANOTHER check issued. On the day I was threatened yet again, the client already had all payments in hand. read more

I called to explore my options about using this company. It's also for trauma situations. They gave me a ball park quote and needless to say I was traumatized by the price per day of 4200.00 to organize and clean a 1000 square ft of space. Now I can't comment on their work but 700 for a dumpster delivered and picked up from them. The going rate for dumpster delivery & haul off is between 350 to 450. I know cause my home burned down and we had to get them for cleanup. I was in construction and clearing a lot including digging and backfilling a basement was 7000.00 with having heavy equipment move onto and off the property including dumpster for stump removal and equipment operator hour fees. I can't see how their pricing is justified. This was not a house fire cleanup. Just an organizational issue and getting rid of some much stuff people donated after our house fire. We'd come home to our new home and there would be boxes of things ppl kept leaving for us in our driveway. We ended up with more than we lost. I was overwhelmed and am looking for help but even if I were very wealthy, I still would not pay those prices. 4200.00 per day is a lot of money for anyone. I'm not trying to leave a bad review but rather one that informs you. I've seen so terrible reviews about this company's work and the accusation they gave in return towards their unhappy clients that left those bad reviews and those rebuttals are terrible and under handed accusations towards an unhappy client who again left a bad review about this company. Needless to say, I will definitely not recommend or use this company. read more

While they did a tremendous job working. Lots of valuables and heirlooms were stolen.

The worst company there is. Dishonest, deceitful immoral. They are using terrible situations in people's lives to manipulate, Rob and Steal. It's disgusting. I alsoelieve there is a very high likely hood that they are in cahoots with John's Creek PD and who knows how many other PD's. It's a total scam what they are doing, charging outrageous prices for terrible, lazy and unprofessional service. DO NOT BE DUPED!! In response...all lies. 100% BS. Everything he wrote is wrong and inaccurate. He doesn't even know which of his clients that he screwed he is referring to. Do not use this company. read more

Great choice for when you have a serious cleaning and decluttering job. It's basically a personal organization session coupled with a deep cleaning. It was very easy to set up the free consultation and subsequent appointment. The two staff were highly courteous, careful, and hardworking. The price might be a little on the high end, but you the quality of their work made it worth it. They also handle organizing clutter, something that most other cleaning companies won't. read more

Georgia Clean and Associates were a Godsend to our Family during a Very Tragic Event in Our Lives. They provided us with Excellent Service and Personal Support from Day One. We didn't know where to turn but Georgia Clean arrived on the Scene and informed us of what had to be done and proceeded with the dauntless job of Cleanup and Restoration. They handled all of the Insurance Mediation and never badgered us for Payment as they were Compassionate enough to know it is a long Process to Work through Insurance Red tape. They were available to us 24/7 to answer any questions or concerns. Georgia Clean is an Ethical, Compassionate, Reliable Company that Operates with Very High Moral Standards!! We highly recommend Georgia Clean to Any Family that finds themselves in the Desperate situation we endured. Thank you Georgia Clean and Associates, 5 Stars for all you did for our Family! read more

Georgia Clean and Associates were a Godsend to our Family during a Very Tragic Event in Our Lives. They provided us with Excellent Service and Personal Support from Day One. We didn't know where to turn but Georgia Clean arrived on the Scene and informed us of what had to be done and proceeded with the dauntless job of Cleanup and Restoration. They handled all of the Insurance Mediation and never badgered us for Payment as they were Compassionate enough to know it is a long Process to Work through Insurance Red tape. They were available to us 24/7 to answer any questions or concerns. We highly recommend Georgia Clean to Any Family that finds themselves in the Desperate situation we endured. Not sure what is going on with some of the negative Reviews of this Company but they obviously never really used their Services as Georgia Clean is an Ethical, Compassionate, Reliable Company that Operates with Very High Moral Standards!! Thank you Georgia Clean and Associates, 5 Stars for all you did for our Family! read more

Doug and team are great people to work with! I called Georgia clean due to a hoarding issue. I knew it would take weeks or months for me and my siblings to clean. I called Georgia Clean and everyone was so nice from that first phone call to when the job was completed. No judgement, Doug and his team came in and helped get the house back into wonderful condition. They also helped me get a plumber in quickly and made arrangements for donation pick up. What would have taken weeks and months for my family to do was completed by Georgia Clean in 4 days. I cannot thank this team enough for their professionalism and hard work ethic. If you need a clean up job done, this is the team to call. Debbie R. read more

I used Georgia clean during a very tough time and unfortunate circumstances in my families life. I trusted them to come into my home and and offer their services, and while doing that multiple items of my deceased husband came up missing. I have tried to contact the co.pany multiple times but no one has returned any calls or messages. By far the most traumatic situation that has happened in my life not only did I lose my husband but now his belongings that I could've cherished are also gone. read more

I recently called Doug to setup a time to meet and give an estimate to clean my Aunt's house in Marietta, I explained that the residence was in deplorable shape and since I live in Michigan, I would need to have her landscaper meet to let him in. That was a week ago, I did hear back from the from the landscaper who opened the house , who stated "they took one look inside and said that they didn't want anything to do with the cleaning job. But as of yet he didn't have the decency to get back to me. Very disrespectful in my opinion, no way to run a business, sorta glad I didn't hire them. read more

Used Georgia Clean and would recommend that you to contact them when looking for help. They gave me a lot of personal support and answered all my questions. They were timely and did a great clean up job. They're a must call because of they're knowledge. read more

Georgia Clean gave us a very fair quote and were extremely courteous. I would recommend them for any job.