Very willing to help with a broken key fob, as DSL convertor and a phone we needed for use during…read moreHydro outages.

Att: Island folk. This is a 250 Number. The guy who runs this place is Drew. He sold us a pre-amp…read moreand a 80's turntable for $230 after tax.I'd been looking for a new record player for weeks. He threw in a bunch of stuff for free including all the cables etc. He he showed us all the ins and outs of how to use it and taught me a lot about the manufacturing and theory of how record players work. HIS SHOP IS FULL OF REFURBISHED TURNTABLES and amps, all with new needles. A very kind and learned man running an honest business. He fixes all manor of electronics as well.

Had a new TV with a strange setup that stopped working properly after a few weeks - bluetooth and…read moreseparate speakers. Called Dan and he was here in under 15 minutes. Did quick work, fixed the problem, told me how to keep me from having the same problem again, and left. A couple of hours later it still works perfectly. :)

He was somewhat helpful but in a rush. He was churlish when asked to return to complete the job.read more

No problem with Queasle for over 55 years I have been using them as a source of parts. I started…read moreusing them when I lived in Duncan and had got a business license to repair domestic electronic equipment. I was 15 years old. They use to deliver to me out of their Nanaimo store. Nothing bad to say about their service. I miss Fred who used to serve me in the Victoria store. Nice guy. He felt it necessary.

Queale has always been my go-to guys for hard to find and obscure electrical parts/service…read more The guys know their stuff and, for the most part, are happy to share their knowledge with you. Highly recommended.

Such excellent help with such friendly attitude! Highly recommend!…read moreOur laptop froze and no computer help store was open on Christmas Eve! We stopped in at Radio Shak hoping they knew of a store in the area to fix our laptop that was open- instead she helped us solve our problem!! Simple fix! Who knew! We were so relieved!

Our home needed an updated solution to extend the WiFi signal throughout the house. I am so…read morerelieved we went here and received assistance. We described what we needed and got the recommendations for what will work. We opted for the Deco AX3000. Prices were competitive to big box and getting insight from the team there saved a ton of headache. Or WiFi is strong now!! Thank you!!

I came to purchase an item using the Fairstone installment plan and ended up waiting over 30…read moreminutes just to pay. The advisor who first helped me was kind, but managers seemed unsure how to process the payment. One manager (Sean) admitted he didn't know how to proceed and never returned with a solution. Later, another manager (Cole) addressed me in a dismissive way, as if the delay was my fault, without any apology. For a large store, it's disappointing that only one person knows how to handle this process and that customer concerns aren't taken seriously. As a loyal customer, I left feeling undervalued and very disappointed in the professionalism shown.

They have a total of 4 DVDs in the whole store, and none of the one advertised, even though the…read morewebsite says it's in stock. Lots of (uselessly idle) staff, though.

Wouldn't sell a Lucky Mobile SIM card without activating it…read more Says right on lucky mobiles website go to the source and buy a SIM card and activate it online. Sales person and the 6 people standing beside him need to learn about the cell phone companies they offer.

We had purchased a phone at another provider. After dropping in to the Source on Douglas st Vic BC…read moreand speaking with Sumail we found we could cut our costs and earn some valuable credits to assist us with the phone we purchased thru them. Sumail was helpful, knowledgeable and very effective at giving us the "Best" deal he could. We spent a bit of time with him moving over info from one phone to the other and I noticed how well he worked with his staff who came to ask him questions. good man that was an excellent sales man and we are extremely happy with the outcome.

What a fantastic find ! Rob was super decent and we bought a lovely Reel to Reel from him. It works…read moregreat! We had a bunch of old reels from our family, back from the 60's the unit worked perfectly. SO many other fantastic things there, and he clearly knows his stuff and I feel completely comfortable recommending him. If you love old, well built, well maintained vintage audio equipment you'd not go wrong there.

I love vintage stereo stuff, but a lot of what I bought was early 2000s Chinese-manufacture (cough,…read moreNAD, cough). Q-Electronic never judges me, always looks into it before spending a pile of money, and my stuff always comes back sounding sweeter than before. What's not to like?

Recently purchased a large format TV from atlas and wanted to say that compared to the experience I…read morehad with other Audio/Video retailers in town, this shop is by far the best! More then the products and staff knowledge, the buying experience is second to none. They took the time to answer questions and never pushed us into making a purchase until we where ready Have purchased for both business and personal.. same great experience. Big thanks to Rick

I love this store! They have an amazing display of 80" 4K TV. I was enjoying it while waiting for…read moremy daughter to arrive to meet me there. Mark is very friendly and very helpful for what I was looking for. For an audiophile this is certainly the store I would recommend to visit.

Amazing!! Sean was very professional and knowledgeable for all my home entertainment needs…read more Scheduling was very prompt and reliable. Quality products that will leave me in auditory bliss for years to come. If you have though about a system it's time to stop and just do it!! I highly recommend hifihandyman for all my future needs.

From the owner: Audio and Video Sales and Installation. We have great brands and great prices! Solar equipment…read moresales and consulting. Window and gutter cleaning. Authorized Dealer for: Yamaha, Marantz, KEF, Parasound, Sunfire, Legrand, Luxul, and many more. Thanks for Looking!