Just moved to local area and took my 6 year old daughter in for a cleaning. The staff was extremely…read morenice and they are amazing with children. Dr. de Moya was so personable and took the time to interact and make my daughter feel comfortable. Extremely happy with the care given! Military friendly

I can't praise Dr. DeMoya & her staff enough. They were so patient & gentle with her, even while…read moreshe screamed (they didn't hurt her-she was just mad they looked at her teeth). They went at our pace & told me I could say stop if I thought she had enough or if I was uncomfortable. Dr. Demoya sat down & explained the concern I had about the groove in Savannah's tooth. She had a fused tooth, which is two teeth together. She sat down & explained everything in detail, even drawing for me so I understood better. So cool & informative on a first visit. They are great!

This was my first visit to Personal Care Family Dentistry, and I only wish I had come here much…read moresooner. From the moment I walked through the door, I felt welcomed. The front desk staff was warm, friendly, and inviting. The hygienist was both professional and personable, and I honestly felt that the cleaning I received was one of the best I've had in a very long time. At my previous dental office, appointments felt rushed -- my cleaning there was finished in about 10 minutes, including X-rays! Dr. J was thorough, professional, and refreshing. He took the time to do a complete exam, made recommendations, and answered my questions without making me feel pressured into additional services like I experienced at my former office. I would highly recommend this office to anyone looking for a caring and professional dental team. You won't be sorry!

The office staff is horrendous. They come and go, but very nasty. We have two insurances and have…read morestayed in a constant battle with this office over billing because they kept billing the wrong one as primary. My husband would call over and over to get it fixed just for them to reverse the primary. Then I get a text telling us we have an unpaid balance of $700 shortly after an appointment that we would have paid before leaving the office if we were told. Text speaks for itself. They also threatened to withhold our records until the balance was paid. Also, do not expect any fillings to stay in. I've lost 2, my husband has had 3 appointments in a month period because his kept falling out. My daughter ended up at Aspen to get hers fixed. I'm tired of fighting with a dentist that will accept both insurances and being mistreated. After calling today for an afternoon appointment and repeatedly offered an 8:30, I was told to just come in December. I have never written a bad review for anyone, but this one is deserving. I only wish that I could post pics of the texts.

I wish I had a dentist like this when I was a child. My 4 year old daughter needed to be put under…read moreto have one of her teeth filled and they did a fantastic job. During the consult they explain the entire process and made sure that my daughter and I we both comfortable with the procedure. On the day of the procedure the staff was very good at comforting my daughter and making her feel that she was in good hands. The procedure ended up being quite quick. Took my daughter home and she was right back to playing and being her normal self in about 1 hr from the meds. It was so painless my daughter was excited to see the Dr for the follow up. Great place and I highly recommend them!

Dr. Erin Sutton has been my family dentist for about 10 years, and Angie our Dental Hygienist…read more (very rare to have the same hygienist for this length of time) I can't rave enough about this place and the entire staff! I originally came here as a referral for my youngest daughter who was very frightened of everything related to going to the dentist...this was the only local place which would use relaxation gas for children. I was so impressed by our first experience that myself and my other daughter made appointments too. We've been here ever since. *Highly Recommended*

The worst Pediatric Dental Experience in 17 1/2 years, with 3 kids. Actually, the worst dental…read moreexperience in my 44 years with any dentist (and i was broughtup with those 80s dentists!). Before I scheduled my kids appointment I did the right thing by confirming with this provider and the Crestview location that they were in network with my SPECIFIC insurance via plan number and social security number. Moreover I sent them their required new patient paperwork over 2 months before the scheduled appointments with all of the required information for our insurance. Upon exiting the appointment I was assured the appointment was in network and I don't owe anything. Then, SUPRISE, I get notified from my insurance company of a balance. When I contacted the dental office to talk about it they said "talk to your insurance company". I don't know where Wild Smiles Crestview messed up, but if I was OUT of Network, do you think they would have let me go without paying a penny the day of the visit? It is abundantly clear that office management does not know how to do their job or admit when they screw up. Additionally, I never received a bill from them, not ONE bill in 9 months since the visit. Instead, I received a letter from a collection agency over 9 months later. As for the visit, the office seemed like a pop up location that you would see for a blood drive. The cleaning and exam for both children seemed rushed and impersonal. Also, the staff seemed way more interested in celebrating the doctors birthday then putting the attention on the CHILDREN. What was also offputting and strange is when we were leaving they wanted to schedule a follow up appointment, but said they would have to restrict the appointment to a certain time of the day because of the way that kids "act" during that time if day. How insulting that is? Some stranger knows what time of day my kids act the best? It is now so apparent why this was the closest dentist (1 hour and 45 minutes) to us that was "in-network" and taking new patients.

I declined the panoramic xray and they got very aggressive. They took me on a guilt trip, basically…read moretelling that my kid could have a tumor in his mouth and they couldn't find out .... you're not getting my money lady... my kid is perfectly healthy! This fancy office needs every penny they can make out of you. Never again.

We've been coming for a few years now and my kids love it. They always have a good experience,…read morestuff is very friendly and service is fast. We never spend more than 30-40 minutes during our appointments. Easy parking, kid friendly waiting area with toys and kids chairs.

If you ever have to take a five year old to the dentist find yourself a pediatric dentist like Dr…read more Rachel Witcher. The front desk staff are smiling and friendly, the office is clean and bright, full of toys and happy pictures on the wall for kids. In the treatment room, there are comfortable chairs for parents to sit in, big rooms with private bathrooms. My dental insurance would require me to drive 40 miles to another state for my son to see a pediatric dentist. Not doing that. So glad my friends told me about this place. All online reviews rave about this place. We were early, waited only 3 minutes to be brought back, were seen early, two helpers to explain everything and the dentist gave him laughing gas, painted on the numbing cream, put in the lidocaine shots without my son even knowing, wedged the two rotten molars loose and used the pliers to pull them both out, placed the clotting medicated dissolving dot in the holes and put gauze in there. All in about 10 minutes. Very impressive. Our appt was scheduled for 9:30, we went back around 9:11 and everything was done at 9:34. Amazing. No pain ever for my son. He needed extra laughing gas and lidocaine. I think cause he's red headed. That's a thing. She listened to him and gave him extra so he wouldn't have pain at all. My son isn't traumatized at all. I'm so incredibly happy with the whole process. Front desk sends electronic super bill to your insurance for you so you don't have to do it. This place is AMAZING!!

New to the area and needed to get my daughter in for her 6 month check up…read more I called to leave a message and submitted a "new patient request" on their website. I was contacted by email in less than 24 hrs to let me know that new patients weren't being accepted until July, but that I could go into a wait list for potential cancellations. Less than 24 hrs later I got a call from the office to let me know two slots had opened up the next day. I saw others give low reviews on google for their communication turn around so I wanted to be sure to note that I had a very prompt response time from the office. The morning of, we had an appt at 9, but weren't seen until 9:30. All things considered, this office opens at 7 and I understand that things can back up if kids are having a tough time and appts before us took longer than anticipated. I appreciated the front desk letting me know the situation and that they in turn appreciated my patience as we waited for a chair to open for my daughters cleaning. Once we were called back, the appt itself was AMAZING. Big shout out to the dental hygienist who worked w my 6 year old. My daughter has an aversion to the water pick and suction tube and asked if she could please use a cup of water and an empty cup to spit it out when she needed to rinse her mouth. She was kindly and easily accommodated and the cleaning went by without incident. This was the first time my daughter let a hygienist use an electric toothbrush, floss, count and clean teeth and FINALLY take x-rays after 2 years of meltdowns at previous offices/attempts. The hygienist was very clear and kind, always letting my daughter know what to expect in a kid friendly way, reading cues to ask my daughter if she needed to pause and take some deep breaths , and listening to my daughter to work together for a great cleaning and x-Ray experience. My daughter loved that she could watch a movie during her appt. Very thankful to have found this office.

Dr. Marcantonio and staff were a pleasure! My 4 year old son who has autism is a challenging child…read moreto work with. They were so kind and patient with us.

My boys like Dr. Russell. He's a really nice guy. He takes his time and makes sure I understand how…read moreto best take care of their teeth.

Dr.Brown and his staff are excellent with my kids (2,7, and 13 yrs old) and they are always very…read moreinformative and friendly. My kids always look forward to their teeth cleaning appts and I highly recommend their dental center.

I've always been somewhat hesitant about seeing new dentists, mostly likely due to my childhood…read moreDDS. I imagine him as a very polite Orin Scrivello, even if my parents tell me I overreact. But my cleaning at Dr. Mizell's office was a completely painless, enjoyable experience (as much as a trip to the dentist can be, I suppose). The staff there was polite and efficient, they have more than one waiting room (BRILLIANT) and my teeth felt amazing and shexshy afterwards. I will definitely continue to see Dr. Mizell for my cleanings and the emergencies that I hope will never happen.

I have gone to this place 2 times with my autistic daughter & I was treated so rude by Dr Doug…read moreFajwana.My old dentist retired so I was brought in to an open bay & it was 4 areas one being for my daughter. I explained to the dental hygienist that my daughter has autism ( non verbal) & I didn't think she would allow her to do anything. So she spoke with Dr Doug & put me in a room as he entered I was telling him that my old dentist had retired ' this is what we did & this worked with sedation. Upon hearing this he said it was up to him if he thought she needed it. He never looked in her mouth he told me to go on Amazon & get some flossing sticks. As well as saying he didn't want to traumatize her.Unaware that I had said or done something wrong being a parent of a special needs child you are their voice. So my daughter was signing hurt & signing teeth. I called & took a cancellation appointment & explained the situation of her having a problem with back tooth on left side as well as I wanted him to look @ her tongue as she had surgery after she was born. I wanted him to look at these issues. ( speech therapist is having issues with her G's & a few more)The receptionist said she would have to have a cleaning & I explained again that it wasn't going to work we tried that so I was optimistic & hoping to communicate my concerns to the dentist. So same as last time my daughter was having none of it. Again I was shuffled to the same room. I then explained that I asked for sedation for cleaning & the other issues. He told me they didn't do sedation in this office only the Panama City office. I explained to him she had not had a cleaning in 4 years & he said kids this young isn't getting periodontal disease. I asked them had he waited 4 years to get his teeth cleaned & he sarcastically said yes, I said oh I misunderstood I guess . So before I could ask to be scheduled to that office he cut me off & told me I needed to go see my old dentist. Well I told him he was retired so that wasn't possible. The receptionist asked me if I needed her records to be transferred? This dentist never examined my daughters teeth to know if she needed sedation or the tooth that was bothering her. Maybe he thought I was telling him how to do his job but that wasn't the case at all. I told the receptionist what paperwork they haven't even opened my daughters mouth. I don't know if he's got a ego issue or why he was so rude to us the 2 times we were there. I have filed a formal complaint with AHCA.I will also be.filing with the BBB.( Better Business )Furthermore if he doesn't want to treat special needs children then don't. There is a special needs group I will also posting about the this business as well as my attorney. I have never been treated so rude in my life.His people skills are terrible.He's educated, but has no common sense for talking down to people like me who else has he done this to? I hope & pray for you whatever higher power you believe in to really think before you speak. With age comes wisdom, not everyone unfortunately.So if you need a dentist & have a special needs child he's definitely not recommended.My daughter is having a toothache & my insurance is ppo is this office unless I go to Tallahassee.So I would go anywhere but here. My insurance was notified as well as many others affiliated with the board of dentistry.I think he's so use to telling people what to do I'm not his staff nor will I accept this treatment from a dentist or anyone . You expect more from people in this field we put them at a higher standard. Please find another dentist if you have a special needs child! If you have also had a issue you need to contact me or your insurance company.As well as many other places. Nobody deserves to be treated like I was. If you need my help my email is: lovric89@aol.com Jean Laflin Alana Laflin

I took my son to the Santa Rosa Beach location to get a chipped tooth repaired and we couldn't be…read morehappier with the service they provided. Our dental assistant Kylie took great care of us before the procedure. She answered all of mine and my son's goofy questions and made sure he was entertained as well. She even made little jokes and helped him relax if he was getting uneasy while we waited for the Doctor to see us. Our dentist, Dr. Lisa Lapointe, did a great job fixing his tooth and it looks like there was never a chip at all. My son was a little anxious with all the loud noises from all the tools they had to use to repair his tooth but the whole team helped calm him down and make sure he felt safe during the procedure. From Sebastian and myself thank you all for doing such a great job!! We really can't thank you enough !! We will use this dentistry for all of our dental needs big or small.

Dr Pohl one of the most experienced, knowledgeable and caring doctors you will ever find! He has…read morebeen treating all our family members for over 25 years now. An excellent team from the moment you walk in the door until you depart the office. Thank you very much for always being there Dr Pohl !!!!

Dr. Phil is a great dentist. Highly recommend him and his team. I had an issue that was clearly…read morecomplicated and he worked on it until completion. Family feel blended with state of the art equipment. Best cleaning I have ever had after the issue was corrected.