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    Merkle Peter F PA

    4.5 (2 reviews)

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    Certified Foot & Ankle Specialists

    Certified Foot & Ankle Specialists

    3.7(9 reviews)
    6.2 mi

    Everyone seems very professional and helpful clean and organize…read more I got help with the problem I was suffering Thank you

    6/11/2026 I am new patient to that clinic. The two times I…read morewas there I had to wait approximately one hour to be seen. After my second visit, I had two questions regarding a product Dr. John recommended me to use. Then I called the clinic and I nicely asked the front desk to ask the physician and come back to me. They never did it and I had to call back. First, I was always interrumpted while I was talking. Second, the front desk kept telling me that the doctor is busy. Sure I know this. I never asked to interrupt him. For my two visits, I had to wait approximately one hour to see the doctor. The gap between two visits should be bigger then the second patient does need to wait so long. Three, for my big surprise, the staff asked me to Google the product to get answers for my two questions. I was stunned. If I myself have to Google, then needless to call the clinic. This was ridiculous. Never heard something like this. The right thing was to tell me that they will call me back as soon as they will get the answers. Fourth, the package does not list the answers to my two questions as per attachment. I wanted to know how much salt to use and how often to practice that task. While I was at the clinic I forgot to ask the doctor. It is not a crime but a very normal situation to have questions after a medical consultation. The front desk should always reflect a good image of the company they work for. If the staff is either not happy to work in that clinic or had a bad day, I and other patients should not be affected. I did not do nothing wrong to call the clinic and I was very polite.It is very normal that the patient could have some questions after the medical visit and the doctor obligation is to respond within a reasonable period of time. I can say that Dr. John is a good physician but the front desk needs improvement and soonest.

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    Merkle Peter F PA - podiatrists - Updated July 2026

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