I've been a fan of SGH for a long time. They have great sunglasses and care/return/service…read morepolicies. This particular SGH is small, but they have a lot of great brands and a good selection. I've noticed sometimes smaller SGH in not so big cities, sometimes don't have a big selection of certain brands, specifically some higher end ones, but this store has a wide selection of lesser expensive to more expensive. The customer service is great here too. I've been in a few times and the employee working has always been so friendly and helpful. They also refill your cleaning solution for free, woohoo! I also have given them old glasses of mine - which they donate to a charity that repurposes them. They will take any glasses, but I took my glasses for distance that the prescription was too old... yes I'm getting blinder, nooo! but, at least I'm giving to a good cause! This store is located at the outdoor promenade store in pinnacle area of Rogers. Their is parking out front on the street or on the parking lots that are on the outside of the mall.

I have purchased thousands in merchandise from multiple SGH locations over the years and have never…read morereally had any issues until my most recent experience. I purchased 2 pair of sunglasses less than 2 and a half weeks prior directly from the store manager at the Roger's location. On that visit I tried on a pair of Versace sunglasses because they had the rather large shield that I had been looking for for quite some time. They didn't feel quite right so I was hesitant at first to spend such a large amount of money on a pair of sunglasses I wasn't completely in love with however the store manager seemed pushy and hard sold me on them stating that I had 90 days and if I didn't completely love them I could simply return them or exchange them for another pair no questions asked so I agreed and put them on my SGH credit card. There was a sale going on that took $40 off the second pair so I took the opportunity to pick up a second pair on that date. Fast forward about 2 weeks and I'm on vacation with my family in Branson Missouri and I decide to wear them for the first time; I start to get a headache because they're so tight around my temple so I stop by the SGH location in Branson and ask an employee there to try and adjust them for me so I could wear them without any discomfort. She proceeds to tell me that they cannot be adjusted without damaging them due to the rather large shield. I come back home and attempt to go back to the same manager that sold them to me and let him know I simply could not wear them due to the discomfort and wanted to switch out the pair for another as he had previously offered the day he sold them to me and he agrees. I spend about 30 minutes in the store and finally land on a pair that I liked. The whole time he has possession of my pair that I brought in to exchange. I get to the counter and he proceeds to clean and thoroughly inspect them for more than 5 minutes. Finally he finds a defect in the shield and attempts to show me. I had to look multiple times and get them at just the right angle in order for me to see what he was referring to. I'm not even sure that they were not sold to me that way as I'd only worn them once up to said point. He proceeds to tell me about a recent policy change and he simply cannot accept them in said condition and instead offers to take them from me and discount another pair. This was completely unacceptable and I felt he was very dishonest with me from the beginning after a high pressure sale. When he sold me the pair he didn't even clean them all that well; he simply wiped them down and tossed them in the case and did not even come close to inspecting them as he did when I wanted to exchange them. This tells me he's not at all worried about the condition of the product being delivered to the customer but rather the condition of the product being recieved by the store which looks terrible from a customer's point of view. I have contacted SGH credit card company and disputed the charge until this all gets sorted out as I feel scammed and lied to by the manager of the Rogers location and the services rendered were not as promised. I do not fault SGH as a company and will continue to do business with the SGH location in Fayetteville so long as this all gets sorted out and the manager's original word is honored. As far as I know either A) the defect happened in the store prior to the original purchase as they were not throughouly inspected prior to boxing them up for me or B) they were damaged in the 30 minutes that the manager had them in his possession while I was picking out another pair at his request.

Very thorough eye exam and review of the results. Fantastic staff and glad to have found such…read moreexcellent care. Would highly recommend the Eyes on the Square.

Dr. Howell and his team are amazing! I took my four young boys in for their very first eye exams…read moretoday, and it was a great experience for all of us. Dr. Howell worked so well with the kids, making them completely comfortable and explaining everything he was checking and seeing. They were so excited to look through the "binoculars" and see which letters they could and couldn't read. They've already asked if they can go back soon. The office is incredibly beautiful and comfortable. It's a very peaceful atmosphere with great coffee, and the staff is very helpful as well. Also, Dr. Howell was able to answer a question I've been asking optometrists for YEARS about one of my eyes, with no real answer. He took the time to look into it, examine my eye, and explain exactly what is happening. It gave me such peace of mind. He really did go the extra mile to make sure we understood everything. All of my boys checked out with perfect vision, but mama needed some new frames, which I wasn't too sad about! Adrienne was SO great in helping me pick them out. She wasn't rushing me to hurry up and pick, but was actually considering what looked good (and not so good) on my face shape, with my style, etc. I've been to many optometrist offices, and this is by far the best experience I've ever had. It feels like family, not like you're the next number in line, and that's priceless. Super grateful to have found them and we will definitely be returning for all of our eye needs. And good coffee. Thanks Dr. Howell and team!

Really pleased with the new bike that I got from Gearhead Outfitters. Loving it. The team…read morecommunicated great and had the bike built up right away.

LUV Gearhead and their team. Always genuinely friendly, helpful and a shop chock full of browse…read moreworthy merchandise. Love the Smartwool and always find lots of extras to go home with.

Great service inside the store. There are a lot of different frames to choose from and in different…read moresizes. One of the cons is if you need to talk to someone in the actual store, location, you can't reach them. Your call is directed overseas and they will not put you through to the store where you are doing business; I really don't like this. I like to be able to talk to someone that I have talked to inside the store not someone who I have trouble understanding. I did not have a complete prescription from my optometrist's office and had to get that and was told that I could email it to someone inside the actual store. Now I cannot make contact with that person and I want to see if my prescription has been received. This is an edit to the original review. I have been contacted and a CS manager with Warby Parker is helping me work through this situation.

Great service, excellent selection, and prices are way below what I have paid in the past. They had…read morerow after row of choices and the ability to show different colors and widths. Best of all, they take my insurance where most places won't.

Intimate, classy space with well curated pieces…read more The highlight here is the staff. So pleasant and helpful. Very professional. This stop was just for a watch battery. I feel like you can tell the nature of a place by how they treat their lowliest client. And they treated us like royalty! Such an enjoyable experience. Love that they have a tiny, truly private area tucked into a corner for confidential conversations! All in all, it's more like an old world, family jeweler who helps you find or create the perfect piece not a cookie cutter mall kiosk. TLDR: Love!

My watch needed a battery. It took minutes to replace the old batter for a new battery. Easy…read moreaccess. Wonderful people, and excellent service!

as told all was covered, diabetic eye exam and glasses Then…read moretold you don't take my insurance I never got glasses and received a bill for $70.00 dollars,minus the $180.00 billed to insurance you said you don't except. Giant scam ripoff

i will definitely not be back. Got new prescription and glasses but the lenses weren't right, they…read moresaid to take them for a wee and let my eyes adjust. still not good. returned them and they called a week later said that they were done. again, didn't seem right but was told to give it some time. stireturned again and they told me they already fixed them once and they won't do it again. new glasses have been in a drawer since and I'm back to the old ones

Helping with setting up a youngster to begin his baseball adventure. First stop, find him a glove,…read morecleats, bat, and some balls. I was stunned to see a version of my all time favorite glove hanging on the wall. This Academy had everything we needed!

Their prices aren't awful but finding what you're looking for is a real challenge. It would have to…read moreget better to be all jacked up.

They always take care of me. I just walk in and ask for an adjustment for my glasses and they…read morealways help me out. This time the nice employee was Allison and and she left my glasses like new. That is why I always buy my glasses at Eyemart Express. Siempre me cuidan cuando los visito. Entro y les pido que me ajusten los lentes y me atienden de inmediato y con una sonrisa. Esta vez quien me atendió con cariño fue Allison y me dejo los espejuelos nuevos. Por eso siempre compro mis lentes con ellos.

OWNERSHIP please read!!!! If one of the owners, GM, or CEO…read morecame in to this Eyemart, they would realize how understaffed this business was. They would realize how frustrated customers were for the wait. This also makes the working environment tough, especially if you are constantly having to deal with upset customers. My advice would be hire a couple part time employees to work the front desk to help the staff and who can adjust glasses, fill out repair orders, and handle pickups! There are Only 2 Eye marts in the NWA area, Put in a 3rd and 4th more money to be made. #ProblemSolved

This might be my new favorite boutique from Dallas to LA. They have tons of trends and amazing…read morebrands from both a quality and trend perspective. What made the experience was Julia, the store associate. Julia worked so hard to get us the right sizes, over communicated waiting room availability and made the experience so fun. She was working with urgency and provided an awesome experience. I will definitely be back when I'm in town.

I love this store. Great clothes and style! They have a lot of awesome jeans - higher end brand…read morenames, but good quality ones. Their clothes are super cool - you'll be the cool chick for sure in their clothes. They also have a small selection of sunglasses, jewelry, purses, shoes, etc. They have some fun "gift items" such as a candle, swell bottles, etc. Customer service is good too! Parking on the street out front or surrounding streets.

Set an appointment for 11:00 AM and ended up waiting over an hour in their reception area. Will…read moreavoid this optometrist going forward.

The doctor was fine, but everything else was awful! I was seen by the doctor on 3/18 and did not…read morereceive my contacts until today, 5/21. They had to order trial contacts for me, and something happened where the trials did not come in until 5/10. They did give me a pair of contacts to wear until the trials came in, however, that pair is well over a month old now and has been giving me trouble for the last week or so. Pricing is also ridiculous! A contact lens exam wasn't covered by my insurance, so I paid full price of almost $120. I did have $200 through my insurance to spend on contacts, however, they charge way too much for those through the office and I ended up paying $50 more per box or $100 more than the price that is advertised on walmart.com and other competitor websites. I will never use them again and plan to go back to a family practice next time. If you have VSP, it is definitely not worth it to come here.