Great service inside the store. There are a lot of different frames to choose from and in different…read moresizes. One of the cons is if you need to talk to someone in the actual store, location, you can't reach them. Your call is directed overseas and they will not put you through to the store where you are doing business; I really don't like this. I like to be able to talk to someone that I have talked to inside the store not someone who I have trouble understanding. I did not have a complete prescription from my optometrist's office and had to get that and was told that I could email it to someone inside the actual store. Now I cannot make contact with that person and I want to see if my prescription has been received. This is an edit to the original review. I have been contacted and a CS manager with Warby Parker is helping me work through this situation.

Great service, excellent selection, and prices are way below what I have paid in the past. They had…read morerow after row of choices and the ability to show different colors and widths. Best of all, they take my insurance where most places won't.

as told all was covered, diabetic eye exam and glasses Then…read moretold you don't take my insurance I never got glasses and received a bill for $70.00 dollars,minus the $180.00 billed to insurance you said you don't except. Giant scam ripoff

i will definitely not be back. Got new prescription and glasses but the lenses weren't right, they…read moresaid to take them for a wee and let my eyes adjust. still not good. returned them and they called a week later said that they were done. again, didn't seem right but was told to give it some time. stireturned again and they told me they already fixed them once and they won't do it again. new glasses have been in a drawer since and I'm back to the old ones

Excellent service. I don't write many reviews but this place deserves recognition. I've bought 4…read morepairs from them and they are always affordable, fast, and very friendly. They have fixed a pair for me that was out of warranty for free and they are far faster than anywhere else. They also have a similar selection of places that charge twice as much.

They always take care of me. I just walk in and ask for an adjustment for my glasses and they…read morealways help me out. This time the nice employee was Allison and and she left my glasses like new. That is why I always buy my glasses at Eyemart Express. Siempre me cuidan cuando los visito. Entro y les pido que me ajusten los lentes y me atienden de inmediato y con una sonrisa. Esta vez quien me atendió con cariño fue Allison y me dejo los espejuelos nuevos. Por eso siempre compro mis lentes con ellos.

Helping with setting up a youngster to begin his baseball adventure. First stop, find him a glove,…read morecleats, bat, and some balls. I was stunned to see a version of my all time favorite glove hanging on the wall. This Academy had everything we needed!

Their prices aren't awful but finding what you're looking for is a real challenge. It would have to…read moreget better to be all jacked up.

Mertins Eye Care in downtown Bentonville is excellent. The optometrist is knowledgeable, and the…read morestaff is very friendly. Great care in a convenient location--highly recommend!

Mertins Eye & Optical is our family's go- to for eye care! Their staff is knowledgeable and…read morefriendly. They have a great variety of glasses to choose from and were there to help with any questions we had. I highly recommend Mertins for any of your eye care needs.

Intimate, classy space with well curated pieces…read more The highlight here is the staff. So pleasant and helpful. Very professional. This stop was just for a watch battery. I feel like you can tell the nature of a place by how they treat their lowliest client. And they treated us like royalty! Such an enjoyable experience. Love that they have a tiny, truly private area tucked into a corner for confidential conversations! All in all, it's more like an old world, family jeweler who helps you find or create the perfect piece not a cookie cutter mall kiosk. TLDR: Love!

My watch needed a battery. It took minutes to replace the old batter for a new battery. Easy…read moreaccess. Wonderful people, and excellent service!

Let me begin with the fact that yes, this place is going to be more expensive. But what people are…read morenot explaining is how advanced the technology is within their locations. My entire family wears glasses, and my son has had glaucoma since he was 12. I have been to eye doctors across the entire US, and this is one of the most advanced non-surgical facilities I've ever stepped foot in. As for the a comment claiming this doctor lies or misleads people to get more money out of them, hogwash. If they wanted to scam anybody, they could've done exactly what every other doctor has been doing to my son for years. It turns out my son isn't supposed to be wearing glasses at all due to his specific combination of eye conditions. This doctor could've easily let us continue paying for glasses and contacts that were never necessary, like every other doctor has. They chose honesty instead.

I went with a friend to her Dr. Morris eye appointment He is a wonderful eye doctor and listened…read morepatiently to her concerns. Dr. Morris described what the scan had shown and fully answered her questions. The staff were polite, friendly and professional. My friend selected new glasses with Gene's considerable help. He respected her budget and they found a lovely pair of glasses that enhanced her face and were comfortable. Definitely recommend Parenti-Morris Eyecare.