Very fun experience. Lots of cool features and gameplay. Would def go again. We will be back!read more

This is a super fun VR experience. We did this as a team building event and everyone had a blast…read more The amount of effort they put into setting up the environment is great. There was even a lot of screaming from some of the players as they were surprised several times during the experience.

Aylin is the reason we love this place! She is so good with the kids, she explained the value of…read morethe 3 month package to us and we bought it! We've been loving it this whole time, thank you Aylinnn!!!

This was the most frustrating waste of money. Use your funds to buy a Switch and stay home…read more We did Sandbox VR and that was epic - another better option. The space is too small for a group of more than two people to move around. Even with two people you keep ramming into each other because of how the games are designed. The video was messed up and we "fell" in game even when there were no holes in the floor. We kept hoping it would stop sucking and it just got worse with the Floor is Lava. The game design meant we couldn't all play at once even though there was a time limit for all three player to finish. My kid stopped halfway through and just didn't want to play any more...I mean, that tells you everything. Note that the game doesn't project on the floor (which they do in Sandbox) so it also doesn't feel fully immersive. So between the overall design and the failed technology, it was a fail. Please note that the staff was great. They were accommodating and told us we should have just let them know sooner. We just thought maybe it would get more fun, and couldn't have predicted the glitchy tech.

Overall rating: 4.8…read more I saw this place on Titktok a few months ago and have been trying to find the occasion to go. Admittedly I was very nervous because I'm not a competitive person and I don't like pressure. I made a reservation for a party of 8 and the staff was so friendly. It ended up just being my group and another birthday party which was really fun. The announcer was very nice and the games were CALM AND EASY. Thank god. Everyone had a fun time & enjoyed themselves.

This is such a fun experience, if you go with friends it's like an opportunity to bond and if you…read morego alone you'll end up making new friends with your teammates. I definitely recommend for couple date nights or small/large groups. They also offer drinks on site which elevates the experience if you're making a night of it!

Thank god we got something fun to do in Bensonhurst instead of the usual eat n stuff your face at…read moresubpar restaurants til you reach your weekly buffet coma. Finally got a chance to do this after trying it in midtown. Staff is very helpful and the game selection is abundant. Pricing is about a dollar a minute so it's like a Chinese massage. Unlike VR world each station is for one customer so you can browse through games without walking around wasting time.

It was my first time experience with VR gaming and I couldn't have been happier. This place caters…read moreto people of all ages. The multiplayer games are incredibly fun. The price is incredibly reasonable. I plan to bring my father here to check it out. Check this place out! In all honesty, it's worth it!

Went with my son. We had an amazing time. Exceeded all expectations. The VR experience and game…read moreplay itself was exciting and fully immersive, and the staff was very nice, attentive and hands on. Can't recommend it enough.

Prepare to be blown away by this fully immersive VR experience. My husband and I had an absolute…read moreblast! We were whisked away into a whole new dimension of excitement and adventure. It's like stepping through a portal into another universe! The staff was beyond amazing--super friendly, patient, and understanding. I was a bundle of nerves at first, worried about looking silly while playing VR, but as soon as I plunged into the game, all my worries vanished into thin air. I became completely engrossed in the experience. Highly recommended. I will 100% go back!!!

Disappointed with staff interaction as I began my experience…read more VR Experience was my first time walking in a room to experience the immersive world. Now to justify my two stars, I will say if what I experienced had not happened. I would have enjoyed my experience because technically everything worked well. When we arrived, we checked in with the staff for tickets and got in line for our headset. The staff were diligently working on preparing headsets because they need to be ready for the four different types of scenarios. We were four individuals joining the impressionist track. Highly recommend! When two other people arrived, there are a father and daughter pair. The father is asked by the staff for his ticket. The father says that they will go to the bathroom first and then give the ticket. The staff insists for the ticket. The father says, can you please ask politely. The staff says that I don't need to be polite. Give me your tickets. The father says can you say please. The staff said no. The father said can I speak to your manager. Then it escalates. Now, both parties staff and male customer, father, were both not resolving the issue but there was no effort to de-escalate the situation from the staff. You may ask why did this hurt your experience. I was about to be inside the virtual experience and the negative energy really soured my experience especially because of the conflict created where I was in a dark visor. Now, I again understand that these things happen but I want people to be aware how not only negative customer interactions affect the two people but the other participants. I hope this organization can prioritize de-escalation point because technically things did go very well. Thank you.

Amazing experience!…read more After hearing recommendations from family and friends for months, we finally visited the Horizon of Knufu VR experience at Eclipso. We've been to VRs before, but this one far exceeded our expectations. I won't go into detail to avoid spoilers, but the experience was incredibly realistic and absolutely worth the time and money. We highly recommend the Horizon of Knufu VR experience at Eclipso and are looking forward to trying The Impressionists next.

I booked the Goblin's Quest VR escape room for 4 people. We signed waivers and proceeded to the…read moregame setup. They hooked us up with the headset and a battery/bookpacks. The experience lasted for 45 mins total but I do wish it was longer. Overall it was a fun game, you experience multiple rooms as a Goblin through VR. The staff is there to assist you throughout when you're stuck on parts of the puzzle. Some of the downsides were the headset audio not being loud enough. You can hear everyone else's VR experiences around you which can distract and make it hard for you to hear things clearly in the game.

I had booked the Mission Galaxy Rescue Escape experience on Saturday evening, November 23rd for a…read moreparty of 13 people. During the event, we ran into several major issues that completely ruined the experience. To list them: - Objectives were skipped or were not working properly - The interactivity between the rooms was not working - One of the rooms did not initialize properly and it required the entire event to be restarted midway through (This can be seen in one of the uploaded photos, the indicator lights showing where we were in regards to the completion of the room was already lit up to 3 out of the 4 lights when we had first entered) To expand on the last point, a room was stuck in a glitched state that did not register our actions, particularly during the wiring objective (This can be seen in two of the uploaded photos, I included the correct wiring as well as the correct wiring guide). We had attempted to contact staff during this time and the speakers were too quiet to have a conversation and explain that something was wrong. It took several minutes to get a staff member to help us, and several more to reset the room again. The staff member did what he could to assist us and that we appreciate, however the solution to "make-up" the lost time was to get handheld during the remainder of the experience. I hope this is clear enough to say that for a $694.28 experience, two rooms being glitchy with one needing a full reset is unacceptable. The employee had stated that some credit can be given due to the severity of the issues, however I was not looking for credit given the circumstances. He gave us an email to contact the manager of this business for a refund. I had emailed the provided email address as well as the one connected to a feedback link three times now with no answer. It has been about 2 weeks without any response. Extremely disappointing experience, I would not go again and am actively looking to for a refund. I only wish I could find a way to get back the wasted hour of my life.