My experience at CARSTAR was great! With all these kias being stolen, they were able to fit me in their schedule. I had to wait a month to get service and when it was finally done i was pleased with the results! they even got the car detailed. Nina was an amazing help, with great concern for me looked out and made sure everything was okay before and after i left. Great energy overall def recommend will be back if needed! read more

If you are looking for a place that is unprofessional with a lack of common sense, this is the place for you! I got sideswiped on 294 the day after thanksgiving. I listened to my bf and chose this shop to get my repair done with my insurance. (I will never listen to him again) As you can imagine nobody really expects to get their car fixed when hit by a hit and run. A month before Christmas during this pandemic on top of it. I chose to do so because I didn't want my car looking like crap. So I take my car there we go over the damage on the side of my car which is basically cosmetic considering there was nothing wrong with my vehicle. Yesterday I get a call that my car is ready. Cool! I get there, pay my deductible, walk into the shop where my car was at, looked at the side of my car that they fixed and left. After I got home I noticed both my wheels on my passenger side was freshly painted. Now I plastidipped my wheels years ago. I've hit some curbs etc so my wheels were a little damaged with the paint coming off. Now at no time did we discuss my wheels (they were not a part of the accident. They just ASSUMED they were since they were damaged.) so they took it upon themselves to send out the wheels to get painted without contacting me asking me what I wanted to do, without my consent, making sure I was aware that both sides of my car wouldn't match. I PAINTED MY WHEELS years ago, they were not originally like that. So why would a auto body shop not notice, realize or have the common sense to contact me to make sure I was aware that my passenger side wheels would be basically brand new with my drivers side looking old and weathered. I would have had them not touch the wheels since it was from MY DOING not the accident. What if I didn't want them black and I wanted to remove the plastidip to have my silver wheels back? So I took my car in so I didn't drive a crappy looking car, and I received my car and now I still get to drive my car looking like crap because each side of my car looks different. My bf and I called and the old lady at the front desk basically made excuses and got of topic when we were addressing our concerns and aggravation. The only thing they said they would do is for me to take my car in and spray plastidip on my Drivers side. So I would have a basically brand new wheels on my passenger side and a cheap quick fix on my drivers side. No thanks, I can go to Home Depot and spray it myself. I wouldn't trust my car being there even for them to spray paint my wheels. Something similar happened to my bf, and bill the owner called my bf to tell him about his wheels and they wouldn't match and my bf said it's fine. So it could be because Im a girl they had the lack of common sense and communication or consideration. All I know is that anyone that works in a shop would NEVER want their car to come out like that, so why would it be ok to send a customers car out like that? Do your research and go somewhere else. read more

Metal Masters CARSTAR - Old drivers side. - Body Shops Near Me - Chicago Ridge, Illinois

See all

DO NOT GO HERE!!!!!! My Mazda was in an accident and my insurance recommended this body shop. My car went back and forth to this place over a 5 month period, each time Bill telling me he couldn't find what was wrong with the car. He billed my insurance $3,000 but would lie to me and tell me he didn't touch anything. I took my car to the original dealer and they found his work to be FAULTY! Things had been replaced that didn't need to and along with the fact the noise Bill claimed was normal was is in fact an issue with the lower control arm. This place is a rip off, and I wouldn't trust them with a bicycle let alone my vehicle! ZERO STARS!!!!!!! read more

When my mini cooper was side-swept I broke down and cried. Perhaps I'm overly attached to my vehicle, but it's my first car, and buying a my dream car brand new meant a lot to me. Seeing it in such a bad state was terrible. I was very scared about it never looking the same again. When I brought it in to Bill he gave me an estimate and I heard back from esurance within the hour. I was very surprised about how quickly the process was. Bill kept me updated throughout the entire repair process and when I finally picked up my baby he looked like nothing have ever happened. Bill told me to feel free to bring back my cooper if I was ever dissatisfied or had any problems. When I noticed my cup inserts were missing (perhaps lost when they were vacuuming), Bill offered to order me a new pair. I left happy and comfortable knowing my car was in good shape and that I could count on Bill. I highly recommend CARSTAR. read more

Have two daughters so had car repaired here about 4 times. Everytime I get the car back it looks new Great service friendly smile read more

I was here a couple times for hood damage and my driver's side door was having issues. They adjusted the hood and several months later the door was acting up so I brought it to them. Both came out perfect! They're amazing and I would recommend them to everyone! read more

I had a door ding on my drivers side door and contacted Bill for an estimate. He responded very quickly and after stopping by his shop I realized he was very knowledgeable when he explained how a car's paint is matched by quarter panels. Bill is honest and does great work. I will be taking all my vehicles to him in the future. read more

One of the best shops I have been too! I have never been there before, My insurance recommended Metal Masters Carstar. I was rear-ended from a truck and the damage looked unfixable. After talking with Bill he ensured me it will "look like nothing ever happened" and sure enough when I came to pick it up after it was all completed, you wouldn't ever know it was hit that bad! Very Nice, They really do great quality work and I will definitely be back if I ever need anything again!!!!! read more

Greatest service and work i have had anywhere. Bill knows how to take care of you and your vehicle. Fast in and out and still you get quality job done. read more

Excellent, fast, knowledgeable and honest. I took my car here after a teenager hit it parked in a parking lot. If I need bodywork again, I will definitely bring my car here. Highly recommended! read more