I went to sell some silver items at their Chevy Chase location. Communication and setting up an…read moreappointment time was very easy. Their office is located in the building right behind Clyde's on the 6th floor. They give you a quote based on a percent of the market value and are prepared to write a check on the spot if a sale is agreed upon. The whole process was quick, efficient, and very professional. I would highly recommend if you are looking to sell items. Their main office is in Baltimore but this location was super convenient!

Fantastic experience! I worked with them to create a custom engagement ring utilizing a sapphire I…read moresourced myself. They were very friendly, informative, and when the extra mile to find the perfect bullet cut diamonds for the sides. Will be going back for our wedding bands!

Wonderful selection of jewelry and very helpful staff. A great price for beautiful and quality…read morejewelry.

Charged $40 for change the watch battery. I did not ask for the price before letting them do the…read morejob.

Customer service is excellent and jewelry quality is fantastic. Been coming for 20plus years.read more

I would give them zero stars if that was an option…read more They destroyed my platinum and diamond ring. I stated very clearly and emphatically that I did not want my rings cut. I just wanted the retentive beads added back to the intaglio surface to help prevent my rings from rotating. I had previously had the retention beads but had Greenan remove the beads when I gained weight. W. Greenan even placed a drawing of what I wanted on the envelope. They got so focused on the size of the ring instead of my desire to JUST add the beads (like I had before). What did they do? They cut my rings. :-( Now, the diamond setting is so heavy because the cut (replaced) band is so much lighter it can't counter the weight of the setting. So now my diamond rotates worse than before and stays in the palm of my hand. I have used Greenan and Sons for the past 20 years for all my fine jewelry needs. I even sent friends to them for their engagement rings. Disappointment doesn't adequately describe how I feel right now. When I pointed out my concerns, nothing but rationalizations and talk about size again. Walt Greenan argued with me and stated that he called to get my approval when he did not. He called to say the rings were ready for pick up. If he had NOT gone on ad nauseum about his foot/boot and Thanksgiving with his family that included his ex, he would have heard and understood my request, his customer's request. I thought I could have a more rational conversation with the younger Greenan who was in the store when I brought my rings in and also heard my request for my rings not to be cut. I pointed out that the weight of the engagement ring was grossly different. The band had been cut, and the rings prongs and band had been overly polished so that the prongs had been burnished and the ornate scribing of the band had been completely removed. He, too, was a hot head. He also went on to state that the ring had to be cut to be sized. I DID NOT ASK for the RING to be SIZED. I asked for the beads to be added. He handed my rings back to me. He stated he wasn't going to argue with me and marched off. All I asked for were for the retentive beads to be added to my rings, nothing else. I am thankful I have 2 previous appraisals with photos for my next steps. Greenan and Sons are not what they used to be, not in customer service and not in craftsmanship.

Raffie is AMAZING and so reasonably priced! What was going to cost me $150 to have done at a chain…read morestore jeweler, Raffie did for $25. My brother has been going to him for many years, so Raffie came highly recommended. I appreciate his honesty and thoroughness and am so lucky to have found him!

Raffi himself took care of rep replacing batteries in my watches. He is very knowledgeable and very…read morekind.

Just completed my third selling transaction with Matt at the Rockville Pike location (formerly…read moreCoins of the Realm). As a long time customer of Pete & Jay was a little apprehensive about dealing with the new owners. Based on these transactions, I highly recommend Matt when you are considering buying/selling coins or bullion. I found him extremely reasonable in his pricing and very knowledgeable about market conditions.

5 star Yelp reviews are accurate! Super-friendly staff greet you immediately. When we arrived, 3…read morecustomers were being helped at desks in the back. They asked us to sign in & offered water or soda from the mini-fridge (much appreciated on this hot day). Within 10 minutes, we met with Sonia. We tossed her we were bringing in organized coins from a deceased family member but had no clue of value. I was glad I'd organized our coins by type & year. Sonia was able to quickly look at all & determine only 3 coins were worth more than face value - for a grand total of 25 cents! But we didn't feel disappointed. We left with more knowledge, a printout to help us evaluate coins in the future & a card for their sisters store that handle mis-struck coins (which we set aside). I'd also note that the other customers left with smiles on their faces, too. Hearty recommendation for Sonia & Congressional!

Thoroughly professional! Repaired my earring for a very…read morereasonable price. I had taken it to another jeweler in Bethesda who refused to do the job. The repair took less than a week. Able to improvise when needed. The finished earring was perfectly set. After this experience, I will not go elsewhere for jewelry repair.

Tom is helpful, professional and offers quick turnaround. All around great experience resizing a…read morering.

I have been a customer at Kripps Jewelers for over 12 years now. They give amazing service and…read morethey are a very experienced jeweler! I used them myself in the past after inheriting a number of pieces and they made me several lovely updated pieces, using the stones I had. Now it's my son's turn - he is getting engaged and I took him to see Vin so we could talk about the rings his girlfriend inherited and about turning them into an engagement ring and later the wedding bands. The whole family who runs this place is fantastic to work with! They gave my son honest feedback about what would be the best option about doing custom work versus fitting the gems into a ready-made setting. They made it affordable with some financing, and all in all, it was a great experience, just as I knew it would be! And she said YES!!! The fiancee loves her ring and can't wait for the wedding day and to get the wedding bands. Thanks Vin and Family! Debi and son Mark

Have walked by this place several times. I recently had a necklace break and I decided to stop in…read moreto see if they could fix it. The woman who greeted me handed it to the jeweler on site and gave me a price of $80 to fix it. That seemed exorbitant and so I decided to shop around for the fix. I literally drove 2 miles and got the necklace fixed for $35. This small interaction is really all I need to know I won't be going back. I'm all for businesses making money but this is just gross. Do not recommend, unless you're into getting fleeced. Because I can't give it a zero, the business got a 1.

A link on husband's most beloved watch broke, rendering it unwearable. Chris Kourkoulakos to the…read morerescue! Dropped off the precious timepiece in the morning. Three hours and $15 later, it was ready for pick-up. The band looks excellent and fits even better. Things to know about CK Jewelers: 1) You have to be buzzed into the store. The shop is small and staffed only by Chris and his son (I assume it's his son). It's also located in the lobby of a busy office building with lots of foot traffic. Having to be buzzed in to gain entry is their extra security measure. 2) At first, Mr. Kourkoulakos may seem grumpy; even gruff, perhaps. He's not. 3) Aside from doing repair work, there's a lovely selection of bijoux for sale as well. Small, family run shop + convenient location + great, speedy service + fair prices = Yay! We're fans.

Dropped off my daughter's bracelet for repair. You were not able to find when I returned, but said…read moreyou would look for it. Never heard from you again. This is theft.