Unfortunately, I've gone to this ER many times, however, every time I go, everyone is so pleasant…read moreand helpful. I can't say I've ever had a bad experience.

This was my first time and had a great experience! I called my insurance prior to arriving to make…read moresure my visit would be smooth. The wait time online was accurate. I had to wait about 15 minutes and had about 4 people in front of me. Everyone was very kind and caring from start to finish. I went in because I had been sick all week and was tired of going into urgent care. I was throwing up most of the day and wanted this stomach bug to go away. I probably spent about a hour total there. The nurses and doctors heard my concern and ran test to make sure nothing was out of the ordinary. Overall, I was pleased with my visit. They told me they would mail me my bill, so I'm eager to see how much this visit cost.

After foot surgery, I was rushed out still a little out of it still. Before being wheeled out, I…read morewas talked into a walker to take home, when I ask for crutches. I get home the next day and realize using a walker on 1 leg requires me to hop around and is not going to work. I call and ask to exchange the walker for crutches, they put me off for hours, then say I can NOT have crutches. Very poor service.

This place is incredible. The level of customer service, quality of staff and modern facility is…read morebeyond compare. I recently had cataract surgery and had one eye done at another facility and the second eye done here. I have a direct comparison. This is the place to go. Amazing!

I have been seeing Dr. Berry for at least twenty years. She is knowledgeable, though and quick to…read morefollow up with me as requested. She is caring and personable, and she actually listens to my concerns and opinions. I am happy to recommend Dr. Michelle Berry!

First off, Dr. Berry and Medical Center West is located in the same complex as Trinity Vision and…read moreBoerne Urgent Care on Main Street.(Multiple GPS listings have them at their old address on Bandera.) Second, not most impressive visit I've ever had. Once in the exam room, I passed the time listening to the exam questions in the next room, the multiple hallway conversions regarding two prescription refills, and the visit with the Merck reps (and how the doctor got accused by an insurance company of prescribing a vaccine to a non-qualified patient). Without any headphones on, I couldn't turn off my ears and not hear. I then spent most of my exam listening to Dr. Berry complain about the insurance company and talk in detail (without giving name, but if I knew enough people in Boerne, I could've guessed) about two other patients' health. Apparently, enforcing patient confidentiality and HIPAA regulations isn't high on the list. The wait time was a bit long. The exam was extremely brief in comparison to any other exam (and I've had my fair share of women's health exams), and I had to remind the doctor multiple times about what type of medication I wanted. This could've been an off day, but it was enough to make me switch doctors after just one visit. (Poster's note: Review was for visit in November 2011. Just got around to finishing.)

I used to go to Dr. Konopaki. My problem with him was that he uses his laptop for all the answers…read more His usual answer is you will die before this problem kills you. Not a happy answer. He also focuses on older people, over 80 y.o.

I received an email saying my appointment is at one time but I need to be here earlier... then just…read moretell me my appointment is at the earlier time!! don't give me multiple times! then I'm told to complete an online form. ok, I did only to be required to complete everything again here at the office! why did I waste my time with the online form? finally, the receptionist has the warmth of a freezer and approachability of a prickly pear cact!

The health professionals are so caring. I would not want to be treated anywhere else.read more

Always clean and when you walked in you will be greeted with a smile thanks guys for being awesomeread more

Very friendly, attentive and listened to what I had to say. Clean rooms and they are open 24/7!read more

10/10 highly recommend! Received the best care & felt heard by every staff member. This is the…read moreplace you want to be at when you're not feeling well!

I agree with this being the worst place ever. I wrote a review a few months back that just suddenly…read moredisappeared. I went a few months back wanting my to have kidneys checked I didn't have a regular PC at the time. I was told that was what my doctor was for a he had me pee in a cup to check for bladder infection which I already told I knew I didn't have. Had to go emergency room for a few months later. One wild guess what the issue is? I'll give you a hint it involves my kidneys.

Caring and thorough evaluations. Very conscientious and good communications. Fidencio Gonzales PA-C…read morewas fabulous. I can't say enough about them, other than to say "Save Time and Make a Reservation." Excellent and thank you.

I visited My Urgent Care Clinic in Boerne after developing sudden medical issue, and what could…read morehave been a routine visit turned into something far more meaningful. From the moment I walked in, everything stood out--the clinic was spotless, the process was efficient, and every staff member I encountered was genuinely service-oriented. The check-in clerk and nurse were warm, attentive, and professional, setting the tone right away. Then I met Dr. John Turner--and that's where this experience went from good to exceptional. Within seconds of entering the room, his calm, relaxed demeanor and caring presence put me completely at ease. I've had many good doctors over the years, but this was different. Dr. Turner didn't just see a patient--he saw me as an individual. That distinction matters more than most people realize. His approach was thoughtful and methodical. He didn't rush, didn't assume, and clearly explained how he arrived at his diagnosis. There was a quiet confidence in how he communicated--no need to "perform" or impress. It was simply evident that he cares deeply about both his craft and the people he serves. One small but telling moment stood out: the way he introduced his medical student. There was genuine respect and honor in his tone--he treated her not as someone "below" him, but as a valued part of the process. That kind of leadership says a lot about a person's character. By the end of the visit, I realized I hadn't just received medical care--I had experienced a level of professionalism and humanity that's increasingly rare. Highly recommend this clinic--and especially Dr. Turner--to anyone looking not just for answers, but to be truly seen and cared for.

*Listen up, if you're in Boerne and dealing with some BS pain, do yourself a favor and haul your…read morebutt over to My Urgent Care Clinic. *I walked in feeling like absolute garbage--shaking , doubled over, ready to lose it--and Misty McKinney met me right there with zero judgment and all the empathy in the world. She actually SAW how much pain I was in, didn't brush me off like some disposable patient, and took the time to listen, validate every damn thing I was feeling, and handle my care like I was her only priority that day. She got me sorted, explained everything without talking down to me, and genuinely gave a fuck--something I haven't felt from medical people in a hot minute. *After getting ZERO help from the Methodist ER in Stone Oak, Misty turned that nightmare around and made me feel seen, cared for, and actually treated. I actually walked out with a smile on my face despite how much pain I was in thanks to her. *If you're hurting and need someone who gives a real shit instead of just punching a clock, demand Misty and her Team. They are the MVP of urgent care, hands down. *Thank you, Misty--you're a freaking lifesaver. My Urgent Care Clinic is lucky to have you. Go see her and her team. You won't regret it.