I went to this ER for a kidney stone, I was in a ton of pain, and throwing up.. and like usual for…read morehere, they got me back really fast, and were extremely sweet and attentive! Really makes a difference when you don't feel good!! Would definitely recommend!! Dr. Is Dr. Holland Nurse is Mohamed Tech is Robby Awesome crew!

Finance went there tonight, took 4 hours and didn't even tell him what was wrong with him. Didn't…read moregive any type of pain medication for his head or chest. Worst place ever wouldn't recommend.

Took my 4 yr old here a couple of weeks ago for a broken arm. The staff was so sweet to her. They…read morepromptly put us in a room with child like animals all over the walls. The visit took about an hour. As we started getting ready to leave the nurse brought her a stuffed bear and all sorts of stuff like a coloring book, a thermometer,and some stickers. It was so sweet. The only thing I could say that is remotely negative( not even a big deal). They gave my a referral to an pediatric orthopedic dr that had super bad reviews. Like two star bad. Of course I found my own with better reviews but that's really my responsibility anyway.

Fast caring service from nurses and doctor. The receptionist when we arrived could work on her…read morepeople skills being that of a door knob. The receptionist when we left was supper nice and friendly. Got the bill and must say it floored us as it was $21,800 for only being there 2 hours.

To start off i wish i could put no stars on this honest review. The serious lack of customer…read moreservice, emotional intelligence, support, and PROFESSIONALISM is absolutely disgusting. I have never entered a place of care and have gotten disrespected so fast! I share my symptoms with the doctor that was in that night and he immediately tells me he's not sure what I want him to do with that information, with the next question being "um well do you want me to test me for diabetes?". Which could be a reasonable question for some but my symptoms had no correlation to diabetes and his tone of voice let me know that this is not the place where im going to seek the help i may need. I hope to speak with someone that can help me get this doctor out of office, including the other 2 ladies that were there as well but im not exactly sure how. Do not go here, do not waist your time nor your money!

Unfortunately, I've gone to this ER many times, however, every time I go, everyone is so pleasant…read moreand helpful. I can't say I've ever had a bad experience.

This was my first time and had a great experience! I called my insurance prior to arriving to make…read moresure my visit would be smooth. The wait time online was accurate. I had to wait about 15 minutes and had about 4 people in front of me. Everyone was very kind and caring from start to finish. I went in because I had been sick all week and was tired of going into urgent care. I was throwing up most of the day and wanted this stomach bug to go away. I probably spent about a hour total there. The nurses and doctors heard my concern and ran test to make sure nothing was out of the ordinary. Overall, I was pleased with my visit. They told me they would mail me my bill, so I'm eager to see how much this visit cost.

We're not from the area, so I was nervous about taking my 18-month-old to the ER for a dislocated…read moreelbow. We called two ERs beforehand--this one was immediately kind, reassuring, and let us know there was no one else in the waiting room at the time. From the moment we arrived, the experience was excellent. Check-in was smooth, and we were taken back in under 10 minutes. The staff was incredibly kind, and within another 10 minutes, the nurse practitioner had already treated my son. X-rays were done quickly (impressive with a wiggly toddler), and results came back in about 30 minutes. By then, my son had fallen asleep, and the staff went out of their way to be quiet and accommodating--whispering, dimming the lights, and even letting us stay in the room so he could rest. When we were ready to leave, checkout was quick and friendly. Within two hours, my son was back to normal and running around. He was even able to be a ring bearer that evening with no issues! Hopefully you never need an ER, but if you do--especially with a child--I highly recommend this one.

Great little ER. The wait was not too long. The nurse was great. Front end staff member was nice…read more Efficient care on a weekday night. I would use again, if ever needed.

My visit here was top notch! Dr. Johnson was very pleasant and immediately ordered some tests to…read morerule out some issues. Entire staff is wonderful, professional with great bedside manner. I love that they can do advanced scans and bloodwork so I didn't have to go elsewhere. My family will definitely use this ER for any future health concerns that are emergent.

Amazing experience here. Took my toddler in for difficulty breathing. Within seconds, they took us…read moreback to be seen. Everyone was very sweet and friendly, especially to the distraught toddler. Everything was handled so quickly and they had him feeling better and us out of there so fast. But again the kindness and compassion really stood out from the entire staff that was on hand and they worked wonderfully together to help him get better.

If I could give it no stars I would . This place is a joke .. they turned me away when having an…read moreappendicitis cause they wanted me to go thru a med screening first and then have me pay before seeing me . No empathy !!! THIS IS NOT A TRUE ER !! Go the extra 10 mins up to Christus .... Will be filing a report or emtala violation

I used to live in California and we had First cares. This is what Texas has to be just like them…read more I came to this place as I was driving and did not feel right. Thank God it's right off the freeway. I walked in and was greeted immediately from a very nice woman. Instead of going though twenty questions. She asked the few questions and in under 5 min. I was in the examination room. All I can say is very nice staff very friendly. The doctor very undead great bedside manner. I will definitely tell others about this place.

Have been here twice when my mom has had a fall and everyone has always been so kind and helpful…read more We've gone during a weekday and were seen right away both times. The nurses and doctors we've seen have been friendly, informative and helpful. They have a CT scanner at the facility which helped us greatly since my mom needed a scan each time to make sure she didn't have any internal issues. We only had to wait about 30 minutes for the results and were discharged shortly after. This location is right off 281 but when putting the location in your maps app, search for The Baptist Neighborhood Hospital instead of typing in the actual address to assure you are sent straight there. There has always been ample parking with well placed handicap spots. It feels good to have an emergency room close by I can trust.

Crappy ER doctor with garbage bedside manner and refused to prescribe medicines that he knew would…read morehelp her. I took wife to ER due to sore throat. Was excruciating for her to swallow. She tested positive for covid. Doctor wouldn't prescribe her anything. I asked if he could at least give her prednisone for her throat. Shook his head and said "Nope. Not giving her anything. Just go home after after about 5 days she'll be better." The rest of the conversation went like this: "If you gave her monoclonal antibodies would they help her covid?" "She's not a candidate for that." "Ok. But would they help?" "I'm not going to prescribe that to her." "But would they help?" "I already told you that I'm not giving that to her." "Yea, I know. But would they help her." "Yes. They'd help. But I'm not prescribing them." Left the hospital, called a family member doctor out of state, prescribed her prednisone, her throat felt much better 15 min. later. Go to this lousy hospital at your own risk. If you do, hopefully you won't get this jackass doctor.

My hubs took me to this facility this morning b/c I was feeling bad…read more This people were so professional from the check-in lady to the nurses to the P.A. I saw nurses changing out their PPE's (which eased my mind), the building was very clean (inside and out), and the medical professionals were very well dressed in clean scrubs and such, and all were well groomed. I know this sounds a little weird that I'm talking about the employees grooming habits, but it's all very important when they're, one, medical professionals and two, working with people. Sick people to be more precise. Bravo Lonestar ER!

I'm extremely pleased of how efficient, knowledgeable and kind they took care of me in a time of…read moresuch need. My family and I came from out of town to enjoy beautiful San Antonio and I suffered a bad fall at the River Floating activity. With such bad shoulder pain, the kindness and compassion I experienced from Dr Ortiz and staff was all I needed to ease my pain. Thanks Lonestar ER. You guys rock!!

I came to this urgent care expecting urgent care, but apparently I accidentally walked into a time…read moredilation experiment. I'm pretty sure the waiting room exists in a different dimension where time moves slower than the rest of reality. Einstein would've loved this place. Based on my highly scientific observations, they process about one patient every 1.5 hours. At that pace, continental drift is a more efficient system. If you've ever wondered what it feels like to watch the universe age in real time, grab a seat in this waiting room. Bring snacks, a charger, maybe a good novel... or two.

took my boyfriend here due to falling off a roof and broken foot. The staff was amazing and very…read morecomforting, the doctor was great and very informative would definitely recommend