1. Metric & Multistandard Components

1. Metric & Multistandard Components

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Hawthorne, NY

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Metric & Multistandard Components

5.0 (1 review)
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5 years ago

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Belkind Bigi

Belkind Bigi

4.6
(12 reviews)
•$$$

The shop itself has some interesting works, however, the experience as a customer was unfortunately…read moredisappointing. The store attendant/owner was incredibly rude to my partner - a polite inquiry about the price of a piece and any possible discount was met with an exaggerated exclamation of "No! No!" and being instructed with a bit of a condescending tone to put the piece back. A far kinder and more respectful response would have been more appropriate, welcoming, and effective (something like the following would have been more called for: 'no, I'm sorry that is the price I must sell it for, let me know if you're still interested or if i can show you another piece at your price point'). After the reaction, as my partner was putting the piece back and we were already moving toward the door leaving, the attendant/owner half-heartedly offered the piece could still be had (for the stated price), but the damage was already done. Though it is hard to know for certain, and she could have been having a bad day or have this character with everyone and would like to give benefit of the doubt, it is possible that there were some unconscious racial dynamics involved as my partner is a Person of Color. My partner felt deeply embarrassed/humiliated and upset - and the incident left a bad taste. Warning to others and suggest the owner/attendant to examine their behavior toward customers and to treat them with respect and kindness.

Went there 10 years ago to purchase a couple of little kid chairs and a nice piece of midcentury…read morefurniture (it's a bit complicated, a sort of dresser but for glass and ustensils, which we now use for toys). Was not cheap but remain feasible. Well ... 10 years later, not a single complain: furniture are perfect and we only had compliment and pleasure. I suspect this place is full of things like that: sound investment if you like the style.

Ethan Allen

Ethan Allen

3.1
(35 reviews)
•$$$

Service and concern for customers is probably better if you're about to dump a lot of money on…read morefurniture - we're talking five figures here. But for smaller sales - this might not be the place. I wanted to update my bedroom with a few new pieces. Came with measurements and a floor plan and my designer came up with a really creative way to set up my room. Sounds great - right? It was, until when the furniture was delivered, I discovered my designer had ordered the wrong size dresser/chest unit. It fits in my room but not in the way I thought it could be arranged. I called the store immediately, the designer came to the phone but offered no apologies, no options. It's a custom piece, of course, so I can't return it. But I am deeply disappointed and will not use this particular Ethan Allen again. Buying furniture should be fun - and for the price, their customers should be thrilled with how the room turns out. I can't dump tens of thousands on furniture right now - there will be plenty of business for them over time.

Ordered custom furniture for a new home that was being completed. Unfortunately there was an…read moreexplosion in the home just prior to purchasing it and I was forced to postpone the delivery of my furniture order (had nothing occurred the order would have been able to be delivered on time). This is where Ethan Allen customer service fell apart. Other vendors gladly agreed to hold my orders for many months with no issues due to the unusual unforeseen circumstances Ethan Allen refused to extend the time of holding my furniture frequently citing the terms of the contract that I had signed and that it "wasn't their fault". They wanted to force me to pay outrageous storage fees and to pay for the furniture in full, site unseen. I was forced to secure a unit at a storage facility near the property and have the furniture delivered there. This is still an expense, but much cheaper option than what Ethan Allen was going to charge me for storage. They even had the nerve to not deliver the complete order to the storage facility. They had to make a 2nd delivery to the unit a week later with the missing items. The storage unit is near my new home but is a 200 mile round trip from where I am temporarily living. So I had to travel a total of 400 miles because of their negligence with the delivery. Manager Barbara and salesperson Deborah were absolutely abominable and have zero compassion or customer service skills. I realize what occurred fell outside the parameters of their precious contract, but this was a very unique and unusual situation which required them looking past all that to help out a customer. Shame on Ethan Allen. They represent themselves as a high end store...when you are purchasing. Once the purchase has been finalized their true colors shine through. ** I live in Congers NY. Not sure why is says san francisco.

New England Antique Lumber

New England Antique Lumber

4.5
(10 reviews)

Amazing place! Mother Nature's bounty turned into works of art! If you seek uniqueness and…read morecreativity in your living environment... don't waste a minute...stop here! We are so happy we did. The work is beautiful and possibilities are endless !

We were in search for a bold, modern wood dining table to get rid of our countryish one and found…read moreNew England Lumber in Mount Kisco back in July '21 to revamp our set with something more exclusive. The huge wooden table outside is a giveaway for what's to come and you'll notice exceptional designs that come at a price. These folks use real wood and no MDF or Particle Board crap. This is absolutely a premier treasure trove with humongous wood slab samples the same way there are smaller furniture pieces you can grab from the floor. We took a look at the intricate wood detailing and knew we were in the right place. Tried to speak to a floor person but the owner's wife suggested we speak to him directly as he has a better handle on design. He was busy so we scheduled an early Saturday afternoon appt to talk to him about style and price. Mauricio was welcoming, knows his stuff and answered all our questions. But between an extremely hefty kitchen gut job+repair+cabinets+labor, we didn't want to break the bank for a small dining table. So when we gave him measurements for a 5' wood table with black metal legs, we were looking at $3,150. I get it...it's custom made. Eyes wide open. Not ruling these folks out yet. Even if you don't buy anything, it's a great place to get lost for a couple of hours.

Crate & Barrel

Crate & Barrel

3.1
(29 reviews)
•$$$

Crate & Barrel has been in my periphery forever. I'm almost certain that it's been in The…read moreWestchester Mall since it opened back in the 90s, however I was never in the market to make a purchase here. As I got older, though, I came to appreciate their merchandise and would browse every once in a while in passing. It wasn't until recently, though, when I needed to make a purchase that I actually became a customer. Crate & Barrel sells upscale housewares - including furniture, kitchenware, art, and storage pieces. A family member is getting married soon, and registered here so I decided to make my way over to pick up my gift. The store is one of the larger ones in the mall - taking up two floors with easy access within the store to flow between them. I tried finding the gift I wanted to purchase on my own but couldn't seem to find it on display. Soon after, I was approached by an employee who was able to help me get one from their stock; she also ensured the item was marked as purchased on the registry. Overall, I had a pretty seamless experience at Crate & Barrel. It's out of my price range to be a regular shopper here, but perhaps one day.

You can find this store within the Westchester mall. It has really nice and modern home items. The…read morefurniture and decorations look high quality, but everything is pretty expensive. The store is clean and organized, which makes it easy to shop. A lot of items are color coordinated which makes designing a room very helpful. They sell living room furniture, dining room furniture, patio furniture and lots of decor. It has two floors. I was greeted warmly by the cashier who assisted me with obtaining a box for the bridal shower gift I ordered for my friend online. Overall, it's a good place to go if you're looking for stylish stuff, but it might not fit everyone's budget.

Metric & Multistandard Components - furniture - Updated July 2026

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